Wilde Honda Review

Great service and environment. Kyle B was very corteous and helpful in getting me into a new vehicle. Great team!

Jake Lied was a great salesman! Very satisfied customer! Will definitely recommend him to friends/family

Mark and Eugene were both very friendly and helpful. They were able to get me financing and the car that I wanted. They did an excellent job! Thank you both for what you did! I would definitely recommend and will be back when its time to purchase another vehicle.

Chris Krause was great to work with. I would highly recommend seeing him if you are looking to purchase a new or used car. No pressure salesman.

Hector is the best! Great to work with such an honest organization. When you need a car, go to Wilde Honda.

Corey Prince was great. He walked me through the process without being pushy. And days after the sale, he helped me get some "extras" and took great care of me! Come here from the start!

If you ever need a car go to Wilde Honda waukesha. We had John and he did a awesome job for my sister and I. Defiantly got the SUV we needed. Thanks John (:

We did not find the vehicle we ended up purchasing here but it was not for lack of them trying. We worked with both Adam in sales and the sales manager who I believe was named Matt. While I can't attest to their honesty in negotiation or fees, their pricing is reasonable and Adam went above and beyond to make sure we could test drive anything we wanted. He searched the lot, their site, offered us some alternatives that seemed pretty enticing but at the end of the day we just couldn't find the right vehicle. We really appreciate the effort Adam put in and how he ran through the rain to get us covered by his umbrella, got us several sets of keys, and was just generally a down to earth guy that didn't fit the used car salesman stereotype.

Purchased a used Honda Pilot from Mike B and my experience was excellent. Thanks Wilde Honda

~Lied to about a Pre-Owned SUV of interest.~
Drove from Milwaukee to see SUV liked online. Told is was there, scheduled to be there to test drive. Got a call back, that it's not for sale. By why online?!?
Disappointment.
#Black
#2011FordEscapeHybrid

Devin Jenkins in the service department is the best!

Bought my son a used car, Honda Civic. Kyle and his team were terrific. Nice deal, fast courteous service!

Still in the purchasing process, but so far my salesman Thomas Meyer has helped me find just the right ride with no hassle. Friendly service, no pressure, and clean vehicles with fair pricing on the lot. I'd recommend Wilde in Waukesha and Tom for a good shopping experience.

We have had two great experiences at Wild Honda this year. Once for our daughters car and again for our own. Tyler Ducharme in Sales does a great job and has been great to work with!! Friendly staff, we will be back again!

CHANDLER, is his name my salesman and he was the best with the purchase of my 5 vehicle. I absolutely promise you this was overall thee best vehicle purchasing experience ever!! Bottom line the price was right, the warranty package was just as good and their customer service was Unforgettable!!! Do your vehicle purchasing here and look to the Top Vehicle Negotiator/Manager Eugene and the stylish Financial Officer Useman! My hats off to all of you gentlemen, my new Wilde Honda Waukesha location for any car purchasing!

Much Appreciated
Kim D

Drove from IL to meet with Mark and the experience went great! Great price and fair on my trade in. Would highly recommend

The whole car buying experience was wonderful. People were kind and very much health conscious. Would definitely come back

Tyler Du charme is the best salesmen there is, here at Wilde Honda! He helped find my grandma the PERFECT vehicle. It is everything she needed plus more for just the right price! I told him what she required and he pulled up the first vehicle and that was the one! It took us less then an hour to have everything signed, switched over & out the door with the new car! This dealership has awesome deals, and the cars are in more then perfect condition!!! THANK YOU TYLER

I went to Wilde Honda just to look around and ended up buying this 2009 Honda Accord. Very nice car for a good price. Ask for Chris. He showed me numerous cars in my price range and helped me find the perfect one!

My husband and I had a great first car buying experience here. We were looking for a certified pre-owned car, and ended up getting a great deal on one with the help of Usman. He was very helpful and didn't put any pressure on us to buy the car. We would definitely come here again when it's time to get a new car.

If you want to be treated with respect and listened to when you say what you want and how much you want to spend, go see Hector in used sales and work with Eugene (sales manager) on a price. They were both wonderful to work with over the course of a couple days. They worked with us to get us the deal we wanted, and we felt they were up front and honest. We didn t feel pressured at all when we wanted to go home and sleep/think about it. So we came back and continued to receive quality service. Thanks Hector and Eugene!

My first impression and last impression was with Dino Hairic Internet Sales &KBB Acquisition Manager.

I have never dealt with especially a manager who would not respond to my emails even after I showed interest in a vehicle purchase. I had asked to send me more pictures of the vehicle as I lived far away and wanted to assess condition of vehicle prior to taking a long trip. He did not reply, and I kept getting what seems to be automated replies asking if I was still interested in the vehicle.

I wrote to Dino I had asked for picutres of vehicle and you never responded to my question, and keep sending this email from your email which are automated.

I get his reply that I will see if I can get someone to get the pictures, but after that email, again same story starts where I keep getting same kind of autmated emails, and no actual response from him whether pictures got lost on the way:) or nothing.

That is the worst customer experience, and this way they will lose business for sure if they don't really care about their customers, and just rely on automated system to keep sending emails to customers just like we get junk mail in our mail.

Worked with Dave Bendall, he was easy to work with and worked with us to get a deal done with a minimum of issues. see Dave !!!

We had such an easy going car buying experience with Shannon. She really made the process of buying our son a car a lot less nerve racking then we originally anticipated. And she found us a great deal on a reliable car that his siblings and friends will be jealous of! Can t wait to come back later this year when it s my turn to upgrade. Thanks Shannon!!

Purchased a Certified Used car from the dealership. Overall a positive experience. Everyone was friendly, courteous, and pleasant. Shout outs to Maxx in sales, and Dogan (rhymes with Logan ) in finance. Thanks guys!!

We recently purchased a vehicle at Wilde Honda and had the pleasure of working with Chris Krause. Chris is a great guy and we were able to get the car that we wanted at a good price. This is actually the second vehicle we purchased at Wilde Honda while working with Chris. We HIGHLY recommend Chris for great purchasing experience and a great deal.

Thanks Chris!!

The best car buying experience you will ever have!!! I had the pleasure of working with Mark. He was friendly and made the process very smooth and easy, especially for my first major purchase. I got a great deal and will be a life long customer. Thanks Mark!!

Tyler was so helpful and nice with getting me the exact car I wanted for a wonderful price. I recommend anyone who is looking for a new car to visit him at Wilde Honda located on E Moreland Blvd.

Tyler Ducharme was great to work with. He was very easy to talk to made us feel comfortable with our purchase. Thank you!

Proud owner of a Certified Honda Fit here! Big thank you to Rich S and Adam M. Both went above and beyond to assist me with the vehicle purchase.

Excellent, Corey Prince was very Knowledgeable and Professional. Corey aided me in many different aspects of buying a car. I'll definitely be back to purchase my new car. Hands down the Best valuable experience

I just bought my first car and had a great experience at Wilde Honda. Chris Krause was great, and didn t make me feel pressured or hurried to make a decision. I ended up getting the exact car I wanted at a great price and had a good experience. I would definitely recommend setting up an appointment with Chris if you re thinking about buying a car here!

Going to Wilde Honda was a great choice. Everyone helped and patiently answered all of our questions. We walked away with the car that we went there to look at! Ask for Hector, he was awesome!

Hector and Rich were so helpful and got me a great deal! Got the car I've always wanted. Very good experience and very honest and upfront.

Worked with Corey Prince. Did everything he could to make the deal work for me and my budget! Would highly recommend to anyone in the market for a new or used car!

Purchase a vehicle today He tor was my sales person it was a quick sale and only took an hour and I must say I am very satisfied!!! The customer service was excellent and I went home cheesing eat to ear

Dave was great! I highly recommend him for your car buying experience.

On Thursday, February 22,2018, I took my 2015 nissan quest for a service at Wilde Honda. I was frustrated and did not want to spend too much money on repairs and was not a happy person that day. The service advisor I met with on the day was Alan Schultz.

Alan Schultz, was very professional, and honest. I was expecting to pay couple hundreds for repair, but he was able to get it diagnosed and fix the issue without any cost to me and included a free car wash while being professional at all times and explained everything to me very nicely. I highly recommend him and thank him for his work. Thank you and I will be back for more business.

It was great working with Chandler, the response he provides was great. He was there whenever i need any information about the vehicle just available to all my call and texts.

Mike Bendall was awesome... I had just come in to test drive a possibility, got in maybe 90 min before the dealer closed, and 15 minutes before it started pouring. Mike came out and caught me trying to walk the lot and locate the car, and had it brought out ready to roll in 5 minutes. Luckily, I got to test it in the storm, and mike started paperwork when I got back, and even scrounged me up some coffee! They were able to slap plates on it 15 minutes before they closed, and I then had to figure out how to get 2 cars back to the east side, as i really had just gone to 'look', and so i'd gone solo :p

I saw couple of vehicles online test drove both and liked 2015 Honda civic. We are happy with our new car. Naseer did a good job.

Chris Krause did a fantastic job. By far, the least stressful vehicle buying experience I have ever had. He explained everything very well and was very pleasant to work with. With him and his manager, Mike, there was no negotiating or hassle. They named a price, showed how it was fair, and no painful negotiations were needed. Great experience!

Working with Chandler and Dogan was the best thing to ever have happened! I m a first time buyer and I was nervous that I wouldn t get the car I ve wanted for years. I spent a long time researching features and preferences towards this new car and managed to finally find it. Once I called Wilde Honda to make a driving test, they immediately paired me with Chandler and he was super awesome chatting with on the phone setting up a time. I notified my mother would be coming with and he embraced her completely. Chandler continued to communicate and help me with financial questions and worries by texting me, which was super convenient and helpful because I don t always have the time to call on the phone or email a response. Anytime I had a question or he had one, our communication helped gear the packages and warranties towards my lifestyle, which Dogan would help tremendously later with. Chandler helped with the financial application set up for me and my mother, as she had to co-sign for me to have the car, and worked with her working schedule during the entire process. After driving and testing tons of the features in the car, I knew it was a perfect fit.

After confirming the desire to purchase the vehicle then and there, Chandler helped explain how Dogan would break down the financials so that I wouldn t feel overwhelmed with information overload. Once my mother and I met Dogan, he was an extremely awesome guy to chat with. He talked with us to get to know our lifestyles and personalities. He helped explain the best financial routes for us and included the warranty packages that would help me keep my car in pristine condition, safe, and have high quality maintenance. It showed that he cared for me and cared what my mother preferred for the vehicle as well. I loved the entire experience. These two coordinated with compassion and great communication in such a way that I didn t feel like a newbie or dumb for not knowing any of the car lingo or information. I felt safe, calm, and understood in every way possible. Best experience ever. Easily recommend anyone looking for a vehicle to go to them! Likely will be having my parents purchasing in the future as well as my mother was very impressed!

David was very cordial and helpful, didn't expect to buy immediately but great service!

Great buying experience with John Sudano and Wilde Honda . Will definitely send friends and family there. Ask for John Sudano

We've had our vehicles serviced at Wilde for years, and this was our first vehicle purchase there.
I found a car we were looking for at a reasonable price, and called about it.
Hector was great to work with. He made sure the car was ready for a test drive appointment and was flexible throughout the sales process. Max made the financing as easy as it can be, and explained everything clearly.
I look forward to good ongoing service.

The salesman, Thomas Meyer, was courteous and knowledgeable. I hate buying a car, but it can be a necessary evil. Working with Thomas made it bearable. Overall the experience was good.

Thank you to the team at Wilde Honda and my salesman Adam M! Excellent experience and a beautiful CRV! I will recommend this dealership to all!

We bought a used car a year ago from Hector and forgot to pick up the spare key. When we stopped in just over a year later (today, 3/21/20) he was able to find the spare key we were promised!

Had an amazing experience buying my car today all thanks to Kyle B. He made the whole process smooth, was extremely friendly and helpful and helped me find exactly what I wanted. I couldn t have asked for anyone better to have bought a car from. Thank you so much Kyle for everything! Anyone looking to buy a car please come see him!

Great and fast service. They were able to take me same day for my oil change

NICK AND EUGENE
My sales guy Nick Lewand was great. I had done a bunch of research online and Nick didn't waste my time and helped me secure a great deal on a the used I car I wanted. Made the car buying experience painless!

Dino is very nice person, he handled things very fast and quick. Very much appreciated his efforts

Wonderful people..Chris K. Helped me get into a new car, he was great, friendly was able to get me a great price overall on my trade-in and get me close to my price range in car and payment.

Max M. was wonderful!! Sold us a great car and had great customer service! Ask for max when you come here!

They messed up my paperwork, then it was extremely hard to get in touch with them after purchase.

My Husband and I bought a 2017 Honda Odyssey and Love it! I stopped in today to pick up and owners manual that David helped us out with. We highly recommend you ask for him.

My wife and I started our car shopping experience here. Adam Messenger was our salesman, and we had a great experience and would definitely go back.

Great service. Had a blown tire. They took me immediately

Chandler was amazing, helpful, and has Superman socks. Personable and relatable. We took his card and will recomend his services.

Do not take your car here for service, you will regret it. I called a week in advance to make an appointment (talked to judith bredlow)and order the parts, they never ordered them. I luckily called the day before and Shawn in parts had to order them. I went in for a major maintenance service to replace my timing belt. I took my car there on Tuesday morning at 7am and gave it to Yia Xiong in service. This was to be a one day service. I didnt get my car back until Thursday afternoon. For $1,188.92 I got a car delivered back to me barely running and died multiple times while trying to leave the dealership. They installed my timing off a tooth which can and will cause major internal engine problems. Zero apologizes, zero compensation, zero accountability for thier mistake. They refused to document in their system that they made this error as they do not want to be held responsible for the future damages this could cause.

I am so late with my review! A couple months ago I purchased my 2016 CRV. With my busy life it is hard to have time to even look at cars. Peter in sales was so helpful and VERY patient with my indecisiveness. He really deserves an award. Richard in finance was incredible! He worked hard on getting me what I wanted and took the time to make sure everything was going smoothly.
Now that I have moved, Wilde Honda is definitely out of the way but this experience has made it hard to go anywhere else.

I have to give a big thank you to all the people I worked with to get me my first NEW CAR!! My salesman, Peter VanDercreek was hardworking, patient and answered all my questions. Sales managers Tyler D and Mike Pritchard worked hard to make my payments affordable. And even the finance guy, Chris Krause, was kind and honest. I never felt pressured. I love my new civic! So glad I picked Wilde.Thanks so much guys!!

Our car purchase experience was simple and straightforward thanks to the Sales Associate we worked with, Spencer F. He was very personable and and took the time to explain every detail of the process to us. If you plan to purchase a vehicle at Honda Wilde in Waukesha, I would highly recommend working with Spencer to help you through the process.

Friendly staff. Well priced car. Got both keys which is huge for me, car dealerships never give two keys! Tyler Du Charme was easy to work with and a great guy.

Was nothing but an amazing experience at Wilde Honda. Great staff all around! They were there to listen, help me find the best car that worked for me. I recommend Mark! He's great as well as Erin, and Mike in financing! Great team!! My family and I will most definitely be back in the near future.

Bought my first car from Wilde right before Christmas. Worked with Adam in the Used Car Sales, and I couldn't have asked for a better experience. Honest, helpful and easy to talk to are the best way to describe my experience. He was more than willing to help me after the sale to make sure my experience was seamless. My family has bought many cars from Wilde in the past, and with the continued excellence in their service, I will continue for many years to come. Make sure to strike the gong when you finish the deal!

Richie was fantastic when helping me choose my new civic I love it!!! Gary was very nice as well thanks to everyone at Wilde!

We had a great experience with Chris Krause, we were looking for a car for our 16 year old daughter and he was super helpful. He showed us exactly what we were looking for and even related to us from one parent to another who shared the same concerns that he had when his kids were younger. We felt confident with the car purchased, it was a great experience for our daughter as well and she really liked Chris and the way he included her in the process. Thank you Chris!!

They were super understanding and helpful to me as a first time car buyer. Hector was great about explaining my options and what was available to me. The finance people explained everything very clearly and I left feeling confident about my purchase.

Purchased a pre-owned Honda last week from Wilde Honda. Our salesman was Eduardo Gonzalez. Dealing with him was a pleasure and we couldn't be more pleased in the way we were treated. It was a pleasure to deal with Eduardo and I feel that he went the extra mile for us.

Really busy please on weekends
Helpful and friendly people

Thanks for all the help and patience Chandler!! Great deal on a CR-V and great service!!

Very pleased with our purchase from WILDE Honda. Adam and Mark were a pleasure to work with- thanks!

I never write reviews, but I just have to state that Wilde is very fortunate to have Chandler in their sales team. He made me feel so comfortable right away, and he showed me a great deal of respect, buy listening and understanding my needs. He's honest and explains everything clearly. His level of genuine customer service is so rare today, I had to publicly acknowledge it. Thanks, Chandler.

I was in the market for a relatively new Honda CR-V. I worked with Kyle Barney at Wilde Honda. He was helpful and answered my questions. He was not high pressure and respected my car buying journey. In the end I did not purchase a Honda CR-V from Wilde Honda. That said I did enjoy working with Kyle.

Horrible experience! Drove 6 hours from Michigan to Milwaukee to find a car and ended up at Wilde Honda in Waukesha, Wisconsin. Ended up loving the first car I found and was going to buy it. They wouldn t let me buy the car with an out of state check which is almost never heard of! So I wasted 4 hours there and left without a car! They had me spend $40 to over night a check for the car to them since they wouldn t take one when I was there even though I have $7,000 line of credit when the car was listed for less than $5,000. Then a week later drove back 6 hours and finally got the car. They gave me a temporary plate since they said they couldn t plate it since I was a Michigan resident. I told them that was only for school and I had Wisconsin insurance. This was my first time buying a car so I didn t know any better when they said I d have to register the plates myself. So after I got the car with it s temporary plate my mom and I went to go transfer my plates from my old car to my new one. We were then told by the DMV that we weren t allowed to and BY LAW if a Wisconsin dealership sells you a car then they have to transfer the plates themselves. We called them that day (three weeks ago) and keep getting told we will be called back and they will fix it. They NEVER call back and haven t fixed it. My plates expire in 6 days.

We had an awesome experience with Salesman Max Schmidt!! Got us a great deal on a car for my daughter! And Mike in financing worked numbers, so she could have her car with an extended warranty and lower percentage rate, all within her price range! What a great team to work with. Will highly recommend Wilde Honda. Ask for Max!

We arrived thinking we d just browse the used car inventory. Adam Messenger greeted us and quickly worked to understand what we were looking for and patiently showed us car after car. Our son is going to be one of the drivers and Adam was great with him. We walked out with a car that made us all happy and at a fair and hassle free price. Thanks Adam!!

The sales team did not listen to what I was looking for. I came in for a specific car, but it was sold by the time I came in. Which is fine and understandable. When I told them that I wasn t interested in anything else, the salesman tried to get me to look at something totally different than what I need and way over my budget. When I said I wasn t interested again, he brought his manager in and he asked me what do I have to do to get you in a car today which led me to believe that all he is interested is getting a sale. Very unprofessional sales people. I want to be helped not sold something so you can make commission.

Update: the manager called me after seeing this review to ask me to change the review. He did not call to ask me what happened or why I was upset. I appreciate the sentiment so I will change the rating from 1-star to 3-stars just because of how the recovery was handled.

Update: they tried calling again so it s going back to a 1-star because I m kinda weirded out at this point.

Hector was an amazing sales person and was able to be patient with us as we decided on wether or not to buy the car. Everyone was very nice and considerate about our very long drive that we had to get to this dealership. It was definitely worth the drive

My salesperson Mark Heinzelmann was so professional, reliable and knowledgeable. He helped me find the right car at a super price. His follow up after the sale was outstanding. Everyone on the Wilde Honda team helped me through the entire process 5stars!

Jakob was incredibly helpful and nice. He was understanding and did not try to pressure any sale. He was always available and even followed up to thank us again. Thanks Jakob!

Adam Messenger went above and beyond to help my daughter find a great car. Thank you

Hector gave us excellent customer service. We would shop Wilde Honda again.

That's a great place to buy a car. Those guys will make you feel special, as nobody can. Special thanks to Tyler Ducharme who led the whole transaction for us from the very beginning till the end!

We just bought a 2015 Honda Pilot and worked with Tyler Zane. He was knowledgeable and helpful without being pushy. We purchased the car and he made the experience painless! We will definately contact him in the future! However, Andrew in the financing department was absolutely horrible. So rude and pushy and did NOT understand the word no. So much for customer service! I would NEVER deal with him again. Hope not all their finance people are like that!

After shopping around at other dealers (various makes), I submitted an online quote request for Wilde. I received a call back easily within a half hour, and ended up scheduling an appointment. All of the staff members that I encountered, from the Receptionist to the New Car Sales Manager, were kind and welcoming. They all knew that I was coming in and had a plan in place for what car I wanted to see. Michael P., my salesman, was especially helpful and expeditious in solidifying a deal that met my wants and needs. The environment was clean, quiet, and comfortable. Michael took a lot of time showing me things on the car that others from the other dealerships did not, and that built my confidence in having a salesman that really knew about the car I was interested in. Overall, a GREAT experience. I'm grateful for the extra time they put into making this transaction go so smoothly. I highly recommend Wilde Honda!

Bought a certified used HR-V from Wilde Honda. I live out of state, so the whole transaction was done via text and phone. Chandler made the whole process super smooth. Car was delivered and in the condition as promised. I would 100% recommend this dealership and specifically Chandler himself!

The service department here is not safe in my experience. Before winter I had a tire rotation I picked up my car and noticed a strange sound when I left. I brought my car back and the mechanic didn t properly fasten my back right tire!! Now today I came in for an oil change and the mechanic recommended I replace my back break drums. I picked it up began driving and had to come right back again because my back breaks were now making a grinding noise and I could feel something wasn t right. They put quote low grade drums on the service rep said that were rough on the inside and that s why there was a grinding noice. He said the we re going to get me better drums that are smooth on the inside. I asked how it wasn t caught by the test drive before I picked up my vehicle, and He said because it was raining. I don t buy it how could they not feel the grinding. Those are two major mistakes. I don t feel safe having my car serviced any longer. I have a three year old daughter that rides in that car.

This dealer has pulled a few shady things that would definitely make me recommend you avoid if possible. I purchased a used vehicle here, from the first day I saw it online to the next when I went in to test drive/purchase it, they raised the price (what), and then gave me a really hard time about negotiating even when I had a screenshot of the price from the day before.

Now I find out when taking my car into a trusted local mechanic that the recommended maintenance intervals weren't followed. I bought a car from a dealer and to save $160 they neglected to follow manufacturer specifications. I mean, who cares if I don't qualify for the manufacturer warranty, right? (sarcasm) Two different mechanics I brought the question up to say they definitely would recommended it be changed at the interval and are very surprised that it hasn't been done so. Manufacturer 30k service calls to change the differential fluid, and I guess when Wilde sells a vehicle at 33k+ they just don't care to do it.

We had a very pleasant experience. Ask for Hector, informative, knowlegeable, curtious, and non-pushy. Thanks for helping us find our vehicle!

Picked up a few parts. Pretty easy, straight through the front doors. Parts will then send you down a hallway to pay. Not a big deal.

This was my second time buying an Accord. Chandler was great! Really cares about making sure you get a good deal on exactly what you want. Be sure to ask for him when you need your next certified Honda!

Just bought a new car here! Hector Con treras-Soto got us a fair price on my certified Honda CR-V! Very happy and would recommend this dealership.