Wide World of Cars Reviews

I can honestly say from personal experience that this dealership is honest and more importantly has integrity and keep their word. It s the kind of dealership you want to do business with.

Everyone was very nice when I went today for my oil change. Matthew and Maria always gets the job done. Although I had the loaner car, it didn't take long before I could get my car. The car wash is highly appreciated. Thank you again!

Joe Segreti was recommended by a friend of my wife who has bought multiple cars from him and I understand why. Joe is always helpful and patient and knowledgeable. He never did that dealership routine where the salesman goes to talk to the manager to answer a question he already knows the answer to or can figure out himself. Joe used his computer to work out the pricing and financing as we spoke, no wasted time or mystery. I felt that he was sincere in trying to put together a package that worked for me as well as the dealership. He made what is usually a trying experience, pleasant. I can understand why Joe was recommended to us and I would repeat the recommendation.

dont buy a car from here they dont know how to treat their customers.

I inquired online to Wide World BMW as to the availability of a pre-owned BMW they had listed. My inquiry was immediately responded to by Mr. Haasan Pires, who acknowledged that the car was still available and who offered his assistance. I am a bit of a BMW aficianado (PITA) and had a lot of questions for Haasan regarding the car, as I did not want to make 5+ hour drive to check the car out and be disappointed.
He was very thorough and timely with his responses, never pressuring me or playing any games. I made a deposit on the car that was conditional on our inspection and approval. When I arrived at the dealership the following morning, I was very pleasantly surprised. The vehicle was out front ready for our inspection, and it was exactly as Haasan had represented. The car was flawless and after a good test drive, I committed to the purchase, which went seamlessly.
I can't stress enough what a pleasure it was dealing with Haasan Pires. The man is a professional with very high standards for quality and exceptional customer service and I would buy another BMW from him without hesitation.

Very welcoming showroom with friendly accommodating sales staff. Very clean restrooms

Scheduled service with them with a loaner only to find out that it wasn t scheduled and had to wait there for an hour for them to find me a loaner so I could go to work late. Service was good but it seemed they had a back order on my parts so didn t get the car back on time but the car runs great now.

Great sales team and a large inventory selection. They have all the models, colors and options. Ricky Wan ( Finance) is patient and very informative when doing the finance side of a deal. I enjoyed working with Jerry Lim he does not pressure you at all. Overall the sales aspect is a joy. The service area has improved . Honestly 5/5 stars is not enough they deserve 10/10 for the amount of work they put in bringing new customers and keeping loyalty.

Worst service i ever gotten. Went in to get car serviced and they did not even fix what was wrong with my car the right way. One of the workers stole something from my car. I will never go back to this BMW Service Center ever again.

From the moment I entered into the dealership, the customer service was top notch. Terrence Homes and Joe Gensert were both excellent to work with in getting a 2018 X3. Terrence was understanding, patient, and easy to work with. Any questions or concerns that I had, he took the time answer. He made the entire process very easy. He took the time researching any incentives and offers to get me the best possible deal. Joe made the financial process easy. He took the time to make sure that I did not spend more than I needed to by looking for any financial offers in addition to explaining all things financial. I would recommend working with both gentlemen and Wide World BMW if you're looking a new vehicle.

Wonderful service! Throughout this virus scare their employees contacted me about my recall picked up my car and dropped off my loaner. They then did the reverse a day after. Very helpful and informative!
Would not go anywhere else!

I recently picked up my 1st ever BMW from Wide World BMW in Spring Valley NY. Will Gallagher was an absolute pleasure to work with. He was diligent in promptly answering all of my questions and sending me updates and pictures of the car prior to the pickup. Upon my arrival, the car was prepped and shining! The paperwork process was smooth, quick and effortless. I am so thrilled that I selected this dealership and that I was able to be assisted by Will. I highly recommend Wide World BMW to anyone in search of good service and a good vehicle!

hi just gut new BMW X2
Just want to mention Matthew Poterbin -BMW Client Advisor
Did amazing work with me Matt have lot of knowledge and was
answer all my question wit lot of patient and smile )
also want to say thanks you to Mr Ricky Wan Finance manger
that patient and really helpful 5 star to both of this guys !!!
Will Gallagher was very rode and come with story's to apprise my car down my old car value after was value with same price in 3 BMW dealership in new York aerie if not Matt and Ricky it was 1 star review
and its not for the money its the attitude of manger in BMW !!

Been with this dealership for 10yrs now. Now with my 3rd BMW. Steve Karasek always makes this experience not only comfortable, but enjoyable. Best customer care.

Respecting the Covid guidelines, Wide World BMW is always prepared and efficient!

They serviced my car, they also remotely showed me the updates via pictures and videos, cleaned my car and used all plastic protections around steering wheel and seat. I felt safe!

Allison is my advisor and she is just the best!

Thank you all!!

They topped up my car fluids for free and checked the tires making sure everything was fictional

I am very pleased the service level and professional approach of wide World BMW. Service manager Mr. Steven is courteous and knowledgeable and I am very satisfied the way he has taken care of me and my car.

James was a great salesman to work with and I did end up buying the vehicle I originally came to see. He was really easy going and made the process of getting a vehicle easier than my last vehicle purchase years ago. I would definitely recommend him, and the dealership!

My client advisor Frank Salzano is simply the best! I have been a client of Franks for years and trust him for all my car purchasing, I followed him from a former dealership and it was the best decision. I have had 4 bmws and saw Frank this past Friday as my lease was up and I was not sure which model would best fit my needs. As usual Frank new what I would like and made sure I was beyond happy with my new car. My experience was flawless and Frank and sales manager Elvis made sure I not only went home happy, but ecstatic about my purchase. I am forever grateful and love my new car :)

Awesome service. Definitely focused on customer satisfaction!!

After my first two BMW s, which were purchased used and out of warranty, I made the leap to Certified Pre-Owned from a BMW dealership. I was in the market for a very specific model X5 and with the help of the BMW USA CPO search engine I located several possible candidates. I found the best match at World Wide BMW and when I compared price/features with the others, it was clear Wide World BMW offered the best value. The majority of my buying experience was conducted from a distance as I live in Connecticut and Spring Valley, NY is 2 hours away. Regardless, Manny Saint Louis responded to my inquiry and escorted me through the whole process. Manny was alway professional, diligent, followed through promptly, and was a gentleman with whom I enjoyed working. I think the one thing that impressed me the most was that Manny called me the night before the delivery to assure me that all the paperwork was in order and the vehicle was ready. It took a lot of worry out of the mix.

It was luck that brought me to World Wide BMW and Manny Saint Louis, but it was Manny s excellent service and World Wide BMW s competitive pricing that will have me coming back the next time I need a BMW. They are both worth the ride!

wide world of cars bmw is great dealer , this is my first time deal with bmw , and they're so professional and friendly, i recommend the sales call jerry , You will not be disappointed!

THERE ARE NO DC FAST CHARGERS AND ON TOP OF THAT THEY CHARGE TO USE THE L2 CHARGERS EVEN FOR CHARGING A BMW.

Allison was excellent. Explained everything and made me feel comfortable. Very professional

Allison from Service dept. was extremely helpful. Service itself was great. It was a much better experience than the one I had with BMW of Manhattan. I live in the city and I would rather come to Wide World BMW than BMW of Manhattan.

Service was great from my service manager Steve and his team thanks guys Merv

I recently purchased my first BMW here and have nothing but great things to say. Jerry was my salesman and he went above and beyond to get us into the car we wanted with all our required features (plus a few extras). The sales manager Joe Gensert was very professional and reviewed everything with us. The price he gave us was better than any comparable BMW dealership. Finally, Tyler went through all the features of the car before we left the dealership and even offered to come to my house free of charge to go through all the features again with me!

Best car buying experience ever!

Outstanding customer service! Steven in the service dept. at Wide World is the best!! So accommodating and thorough - a pleasure to both purchase and service my vehicle there.

Did not like the place because when I was there I felt downright unwanted. Snobbish mangers and i-fly-high salesmen. Couldn't get even a remotely fair price on my trade. The entire experience was a huge waste of my time and resources(I drove there from afar). Do not go there, do not waste your time and money. Avoid, you had been warned.

My sales representative (Lenny) was courteous and professional every step of the way! Lenny and his team worked diligently to ensure an excellent client experience and made my first car purchase one to remember. Lenny even took time out of his busy day to personally deliver my new vehicle on a Saturday. I am very grateful to have worked with Lenny and his manager Fabio and look forward to working with them again when I am back in the market!

I just had my 2020 x2 in for my BY state inspection, staff was very professional and extremely courteous.

My client advisor, Ricardo Armand, went above and beyond to get me the best deal possible (along with his Manager, Elvis Valentin) on my 2018 5 series BMW. They stood 100% behind their word which is key, (but sadly not always the norm in the car business). Actually even gave me a better dea than they initially discussed. I would definitely recommend him and WideWorld BMW. Thank you! Rich

I traveled from Baldwin NY to Spring Valley NY to purchased my mom a new car. I got her an x5 and I must say the service was excellent Karl Rodriguez (my sales rep) was absolutely wonderful!!!! From the beginning to end he gave me white glove service. He followed up, he was so responsive and knowledgeable ! He is truly one word excellent!!!!

Then the person that handled the contract my guy Ricky was so knowledgeable.m! He got our interest rate to all time low.

I have purchased many cars in my life and this was by far my best experience. We were in and out and everything was pre-handled. They definitely get 5 stars! Thanks Karl and Ricky for making this a seemless process.

I will travel again 1hr and half to get the best X5 priced in the tri-state. Trust me we did our research!!!

Also I forgot to say they gave me top $ for my trade in.

Highly recommend to all 10 thumbs up for me!!!!

My overall experience with wide world has been nothing but great. I've leased about 7 cars from this dealership. The reason I've leased
so many BMW'S from this dealership is simple Joseph Segreti is such a great person. He really cares and listens to my needs just about two weeks ago I spoke with Joe and told him I was looking for a car for my daughter. I had a certain budget that I didn't want to go over. I have to say as hard as Joe worked to find my car within my budget I felt like he was working for me and me only. Just when I thought things weren't looking too good,thats when Joe called me and said he has found a car for me. I just picked it up yesterday and my daughter couldn't believe it was the car of her dreams. That is Just one story of so many great experiences I've had with Joe. I have been dealing with Joe since 1998
He is the reason I keep going back to Wide World. I also would like to mention that customer service at this dealership is Bar None.

Thank You Robert

Great experience! I ve gotten three BMWs over the past eight years from Wide World and each time has been pleasant. First was CPO, last two were new leases from Alan Himmelfarb. Alan has been wonderful to deal with, and I look forward to seeing him again in three years. The first lease with Alan was smooth and pleasant. The second was even better and prompted me to write a review, which I hardly ever do. Thank you for the great experience!

Had a fantastic experience at Wide World BMW. I worked with Hassan on the deal and he was very patient and explained everything in detail. He was willing to work with my numbers and got the best deal for me, Hassan is definitely one of the best salesman I ve had the pleasure of ever working with in my 15 years of buying/leasing vehicles, Finance consultant Joe was very accommodative and a pleasure to do business with. I will definitely get my next BMW from here and I highly recommend this dealership. Thank you Wide World BMW, and especially Hassan and Joe thank you both for the fantastic job, you both made my experience with your dealership truly exceptional.

I just leased my second X5 from Wide World and have had the pleasure of dealing again with Alan Himmelfarb. Very reasonable and easy to work with. They were eager to make a deal and met halfway on many things with creative solutions. Thank you Wide World BMW and Alan!

Hassan, Chris, Billy, Gary, and Tyler were most helpful and kept it honest. Overall a good experience in purchasing a used car.

I bought my M550 from Jerry, who is the best. I was invited to a taste table party in NJ last August and that is how I learned the at least M550, test drove it and loved it. I live in NYC, I have to pass 5 BMW dealers to reach them. I did it because of Jerry, if it was not for him i would not buy this car from them. They all sell BMW, it is the sale person and management team make the difference. Jerry was very professional and knowledgeable , answered all my questions and gave me a very good deal on the car, and Joe the business manger was very very helpful as well, he is so funny, overall the buying experience is very smooth and enjoyable. I believe Good deal is a good feel. Thank you wide world, thank you Jerry.

I recently picked up my 3rd BMW from Wide World BMW in Spring Valley NY. I had the pleasure of working with Ricardo Armand, Will Gallager and Gary Shapiro. The customer service this team provides is unparalleled and that is the reason why I keep coming back. They really go the extra mile for their customers. If your looking for a great team to help you get into a BMW definitely check out Wide World BMW.

Great dealership customer service was excellent! Hassan was amazing very happy with my purchase and will definitely purchase another car from them!!

If you have the good fortune to work with Manny, you ll know you ve got a lucky star.

I came into view some of the preowned BMW 5 series. The salesman Michael B. was scheduled to assist me. He came out greeeted me and my family and had several keys of the vehicles and styles I was interested in. He was nice and went to bat for me on negotiation especially since there was an online mistake on the posting. We came to agreement on a price and he even gave me touch up paint to fix a scratch on the door. great communication and made the process of replacing my car that was totaled in an accident while it was parked easy. However, everyone else in process was rather slow.

I definitely will be coming back for another vehicle from Wide World BMW in the future. Keith is not your typical used car salesman. He was very helpful, he kept in constant communication with me until I was able to finally make it up there in person days after our initial phone call. Car was exactly as described online. The dealership itself was very clean and well maintained. Bonus: they have great coffee too!

Service was okay but rude and disrespectful and completely unacceptable sarcasm. Maria at the desk is not fit for public relations. should be removed.

Look no further than Wide World for your next BMW!
Ben Bautista, Bryan Source and Will Gallagher are an exceptional team who went above and beyond to ensure I was happy with my purchase. I highly recommend them to my friends and family - try them for yourself, you will not be disappointed!

SO to James Fleur for the phenomenal service. I was in and out of Wide World BMW within two hours. He is extremely helpful and I will be back again. Thanks James!

I have been with Wide World Bmw for now 4 years and will continue to stay with them due to the impeccable service Ricardo gives. He not only listens and is able to find the best car suitable to anyone s finances he takes the time and follow up diligently. He is an amazing asset to Wide World! Thank you!

Wide world Bmw is awesome. Everyone is spectacular. From the sales team to service. Even the guys who drive you home and pick you up are so sweet. Highly recommend this dealership. We refer them all the time

Great cars and SUV shopping very helpful staff was greated by Dustin very helpful and I had my family with me and worked around all my obstacles I had with me. Thanks

Came to Wide World after an online search. My wife and I were seeking a preowned-certified BMW. After seeing what caught our eye online we came down to the dealership. Jason Higgins helped my wife and I. He was very friendly and accommodating. He explained the difference between preowned certified and pre-owned. Jason made sure the car was detailed and ready for us. No bait and switch. No pressure to see another model . Ricky Wan made the financing portion a breeze. No upsells, no pressure no BS !!! I highly recommend the dealership. Ask for Jason.

This is the first time I purchased a car and the salesperson has made himself available to me after the purchase was complete. My experience had always been that the salesperson was too busy or that protocol was that I had to go to the service department. I have enjoyed the attention given to me by Kurby and Robert. I highly recommend them and the dealership!

Jose Rodriguez

We were in search of a used BMW in great condition and reached out to George Popa for help. He was extremely professional, friendly, straightforward on the details and easy to work with all around. Made the entire buying experience great and would highly recommend reaching out to him. We were impressed with how quickly all the paperwork could be done and the process completed. He also was quick to answer any additional questions even after purchase which was a plus! Gary Shapiro was also great to work with - highly recommend this dealership overall.

Manny was such a pleasure to work with. From the minute I walked into the dealership I knew it would be a good day. Manny walked me around the car and showed me all the great features the car had to offer. He was very knowledgeable and very detail oriented. He was very easy to talk to and had a great personality. Personality goes a long way.
Great job Manny!

I leased an X5 with them and also bought a 550 after my lease expired. I showed up to pay for the 550 and the finance manager said not to worry and pay the bank the equity instead of them. Now the bank wont accept the payment to lower the monthly payments. The worst part is when I complained to their sales manager Resa, he said I was probably wrong and his finance manager never said that. I have been a bMW customer for many years now and am sorry to say this dealership is by far the worst. By the way on the X5 I first bought one they said was available pre my last lease payment, found out a couple of days later it wasnt available and had to be manufactured. Surprise another lease payment.

I have purchased 2 cars through Wide World BMW. Each time, the sales associate handled the transaction seamlessly. They provide the best price on cars every time I checked. They walked me through the process and have helped me do the Performance Delivery as well. I just got my next BMW and worked with Jonathan Matos-Suarez who did a fantastic job communicating, and I was always in the loop about the process of ordering and delivering the car. Great job Wide World BMW!

I scheduled a last minute appointment for my New York state inspection. Not only did they accommodate me the same day but they had me in and out in less than 20 minutes. They're always a pleasure to work with and exemplify the professionalism that you'd expect from a premier dealership. I wouldn't take my vehicle anywhere else for service. Keep up the great work!

The vehicle I scheduled for test dive was sold and I got informed only 20min before I got there. But they have enough inventories, I bought a desired one there. Took some time but everything went smoothly. Every car gets a detailed cleaning service right before leaving the store. Fairly good. They need to update more frequently, the car I bought was still in their inventory for another week on their website.

We have been leasing cars from this dealership for the last 6 years. The reasons? Primarily because of two staff members who are both attentive, efficient, professional and friendly -- Steve Karasek from the service side and William Gallagher in sales. Zero frustrations and an easy experience when you're dealing with either.

I flew in to pick up my vehicle and
Keith Jones was my sales associate. He
picked me up from the airport and drove me
to the dealership! His customer service
was excellent! He went above my expectations
and I d recommend any to purchase a vehicle
from him and this dealership.

THE WORST! Don't go here - read the other horror stories here. You've been warned.......

This place is great. The people here will achieve great deals for you, they will strive to get you the car that you want, and will make sure that you're completely satisfied. I would strongly recommend this place.

The car I had picked out off of BMWUSA website led me to Wide World. The Certified Pre-Owned 3 Series I had selected had a few minor problems that were unknown, but were quickly fixed and tested before buying the car. The incredibly great and helpful staff at Wide World did everything in their power to ensure that the buying process of my 3 series went as easy as possible. I highly recommend asking for Manny or Jimmy, but even walking through the showroom the other salesmen seemed incredibly nice and helping! Ricky made sure the paperwork went through smoothly and without any problems! Their manager was helpful and responded quickly to any questions we may have had. Would definitely recommend coming to Wide World BMW.

I cannot say enough good things about the Staff and Service at WorldWide BMW.
I just bought a 535i xdrive from Ron Charles at BMW! From the test drive to driving the car off the lot this was one of the most pleasant experiences I have ever had buying a car.
Ron was helpful, professional, and knowledgeable. He spent time with me, set up BMW Assist for me and then ran me through a call, provided all weather mats as well as the lovely carpet mats for my car. I would recommend him to anyone purchasing a certified pre-owned or pre-owned BMW.
The dealership was amiable regarding price negotiation (my least favorite part of buying a car). games.The financing department (William) was efficient and got me an Amazing LOW rate! There is no pressure to buy additional and extended warranties.
There was a small issue with the vent in the back seat and Steven in Service was right on it. He got the part and installed it at no charge and with lightening speed. Steven has also been very helpful with my 2001 BMW 7 Series (my first BMW baby and my favorite). He is professional, knowledgeable, personable and helpful. I highly recommend seeking him out if you need to use their Service Dept.

Service delivered a car that looked like it just rolled off the line. It was cleaned inside and out, waxed, tires shined, windows treated with rain-x (?) woodwork polished, and leather seats spotless!

AND of course I bought another Ultimate Driving Machine!!!! I am a huge fan of BMWs and they never disappoint me! I have already put over 1,000 miles on my new car (got it less than 1 month ago) I love everything about it: The comfort, ride, handling, responsiveness, cabin layout, computer, etc! It is so much fun to drive!

I would not hesitate to buy another car from World Wide and would recommend them in a heartbeat!

I absolutely had the best experience in buying car ever! From the sales team to the finance team. It was wonderful experience and would recommend everyone i know to buy a BMW from this dealership.

Allison of Wide World was superb and very resourceful. Saved me a thousand dollars out of pocket! Thank you. Best service!

I was so excited about leasing my fourth BMW but this time it would be my 1st from Wide World of BMW in Spring Valley. Unfortunately, the first experience was not a good one--at all. Everything that could go wrong, did. Miscommunications galore. Frustration and confusion resulted in me wanting out of the deal when I was so close to closing. Finally I spoke with the general manager about everything gone wrong and he seemed smug. He did offer me an option to close the deal that day but at that point, I'd had it and it didn't really feel like his offers claimed responsibility for failing to properly inform me about the down payment policy. Ultimately I asked to cancel what was a good deal and Brian agreed. We exchanged pleasantries and I bounced. So, I was back to square one, still needing a car, beyond disturbed and very upset by the customer service or lack there of.

The next day I was still reeling from the experience. BUT I was pleasantly surprised that the general manager Brian thought better about what happened and called to apologize and rework the deal. He sweetened an already amazing deal. He really put his money where his mouth is. Full car detail at a later date, dinner on him, and amazing incentives. I was impressed. I mean everyone makes mistakes but what you do after the mistake defines who you really are in my opinion. Brian (GM) and Joe (Business Manager) invited me back to close the deal and give me the customer service they're known for. I thought about it thoroughly and then I called Brian and Joe back to accept and I'm glad I did.

Brian met me at the door and rolled out the red carpet. All genuine, all nice. Joe worked with me to redo all the paperwork and we got to talking and laughing--business turned visit, I forgot where I was. My original sales person Maurice assisted me with smiles and care and everything went much smoother-- just a better experience. Tyler (BMW Genius), showed me all of the coolness about the 2017 X5, and again more laughing and visiting. We even made a date to go over things in depth at a later time. I learned a valuable lesson-- sometimes the stars are not aligned at first but people are only human and if given a second chance, they make the better of it. Talk about a day making a difference. It ended up being one of the nicest experiences of my illustrious leasing career.

I've been with this dealership for more than a decade. I purchased BMWs from others, but both the sales and service teams are exceptionally good at WW. These are serious people top to bottom. They seem to be in a long game, paying attention to scurrilous detail, going out of their way to meet my needs. Often times, above and beyond what common sense dictates. Changes to programs and promotions do not adversely reflect on the level of dedication they give - year after year, predictable stable experience and an unwavering commitment to customer satisfaction on wide world's part. And of course I know most of them by name - they're real people, not machines. They listen, think, advise, feel.

I worked with both Fabio Gomez, the manager at the pre-owned lot, and Ramon "Ray" Perez and have nothing but good things to say about these gentlemen. They truly mean what they say and say what they mean. The experience was haggle-free, as they only charged a $75 documentation fee and state taxes on the agreed price of my 2013 X5. They were honest, up-front, and weren't playing games with me like other dealers have with dealers fees and whatnot.

The true icing on the cake was dealing with Luis in finance. I've never had such a pleasant experience during the part that most of us dread; signing the paperwork at the end of it all. The transaction was smooth and everything was in order. He wasn't very pushy abut the add-ons and provided top notch service as well during the tag transfer, which became a bit of a headache due to a mistake on my part.

Overall, I'm real happy with the vehicle and the service and would buy again without hesitation!

WORKING WITH MANNY SAINT LOUIS WAS TRULY A PLEASURE. HE LISTENED CAREFULLY TO WHAT I WANTED IN A VEHICLE, THE AMOUNT OF MONEY I HAD TO SPEND, AND WORKED TOWARDS FINDING THE RIGHT CAR FOR ME BASED UPON WHAT I TOLD HIM. I CAN HONESTLY SAY THAT HAD IT NOT BEEN FOR MANNY, I DON'T THINK WORLD WIDE BMW WOULD HAVE MADE THE SALE OF MY BMW 328I ON SATURDAY APRIL 20TH, 2013. I THINK HE DEFINITELY IS THE KIND OF SALESPERSON THAT MAKES THE CUSTOMER FEEL GOOD ABOUT MAKING A PURCHASE OF A VEHICLE. HE WAS KNOWLEDGEABLE ABOUT THE VEHICLE AND WAS ABLE TO EXPLAIN TO ME THE FEATURES AND HOW THEY WORK. I WOULD DEFINITELY REFER FAMILIES AND OR FREINDS TO MANNY AND AS A RESULT WORLD WIDE BMW. IN CLOSING I WOULD LIKE TO SAY TO WORLD WIDE BMW, "YOU HAVE A WINNER IN MANNY" DON'T LET HIM GO

I just purchased BMW 328 from this dealer. Haasan Pires was my Sales Advisor. He was very professional, attentive and made me feel comfortable. I felt like he took care of me and worked out the best deal possible for me. Every person I dealt with was friendly and helpful. Overall my experience was great and I'm very happy with my purchase. I will highly recommend this dealership to my family and friends.

Worked with Jerry Lim for my first M car. Great guy. Got a very competitive quote over the phone. Came in and signed the paperwork. Easy transaction. He was communicative as I waited for my car to arrive. He also helped with setting up Performance Center Delivery. Would highly recommend.

Fantastic dealership. Everyone was so kind, patient and respectful. Great customer experience and got the car of my dreams. Worked with Hassan and Ben. Walked me through the whole sales process seamlessly.

I had visited New country BMW in Hartford last week and my experience was fantastic. I would not exaggerate if i would give 10 Stars. My advisers was Kurt ; Very talented , very nice and very good listener not only to you but your car too. Documented issues properly and addressed those issues. I would also like to mention about Roger who took my car for ride and minutely observed the issue while doing test drive. They know BMW car more than any one else . Before visiting this place i have shown the my car issues to other BMW Dealers in different state but never got satisfied and issue were as it is. But this Dealer in Hartford is the best in USA . They diagnosed the issue well and fixed it . Wish them the best.

As always Wide World of BMW
has provided courteous and
professional service. My hope
is that I can continue being
a BMW car owner.

Highly recommended. No games, no hassles, always professional, wide selection, and best prices around.

It's unfortunate that I can't give them 0 stars. The sales manager, Robert, who I paid nearly $500 to to get my car registered ignored phone calls and emails for over a month. The only way I got anyone on the phone to actually talk to me about where my plates and registration were (after driving around for over a month on an expired temporary tag) was when I threatened to call the police and tell them that my title had been stolen. Suddenly, he immediately had everything I needed and said he would over night it to me. That was on a Thursday. It's now Tuesday and I still don't have the tags. He is keeping every dime of the money I gave him to register the car and refuses to take any responsibility for wrong doing. Register your car yourself, and don't deal with the sales manager if at all possible.

I called to schedule an appointment, and no one picked up, so I am still waiting for a call back for 3 days already.
Thanks for your service, and I will not be back.

My family and I are such a big fan of BMW cars and owning one is what I always hoped for. So grateful that I met Terence and Ricky who gave me unselfish support and unbelievable offer for my first SUV.purchase. Terence patiently provided all the options available to me and helped me find ways to save more. He created a friendly environment that made me feel like a long time member of the BMW family. Ricky was very transparent with the process and clearly explained details of the contract, but more importantly, he gave me the best deal no one could have ever imagined as possible. A million thanks to Terrence and Ricky for a dream come true!

Jerry at World Wide gave me a great deal on a new M4! Great to work with! Highly recommend Jerry at World Wide!

I enjoyed my car buying experience at this Dealership. My Salesman, Manny, answered all my questions and showed great attention to detail. My wife and I have purchased many vehicles over the years and this may have been our easiest purchase. Everyone I came in contact with were very professional. I would not hesitate to recommend this Dealership. Thank you again

I saw a review by GabuXa Rodriguez about Wide World and I felt compelled to answer on behalf of Karl. When I got my CPO 528 in May 2018, Karl was the utmost professional. He guided me through the process from A-Z and made it very enjoyable. As an older person, I didn't understand all the technology available in my BMW. Karl was very patient showing me every details, offered to come to my house to set up my garage door opener, made sure that I understood the benefits of all the features of my car. GabuXa review reflects the bitterness of someone with poor credit and show the lack of appreciation for a kind person that tried his best to help him. Karl went above and beyond what was required of him to make my BMW experience very pleasurable. I would highly recommend anyone looking for a vehicle to consider working with Karl, he was the ultimate BMW Client Advisor

I would recommend George Popa he is a really good worker )