Westland Real Estate Group Reviews

I have so very much to say but what good would it do. They are bad. Very very bad. Finger side to side!!!!!!

Electrical outlets in the kitchen did not work the fixed them twice. The second time they came they knocked out all the overhead lights. I called and nothing was done. I called a second time and they said they pulled my maintinence order because the outlets worked. I have been here one month and this is the worse place I have ever been. I am 74 years old and I don't need this. It's BS. Also yes there are roaches too. I live at Amber Ridge apts. In Las Vegas.

Bunch of 2 face, manipulation is the key factor of how they run their business.

bad management
specially manager and all leasing agent are lazy
they are not doing there duties
go for lunch
talk eacother and don t wanna work
and wanna charge you because of their on mistake
i had to renew my lease my lease end march 31st 2021 and applied they did not approve us because of unemployment.
and now they wanna charge us rent for more 10 days because they took 10 days to tell us that we didn t got approved. so now i have to pay more 10 days rent here because of their mistake. just don t get apartment here
have bugs they don t come for maintenance
they don t listen
they just wanna charge you everytime for something.
i will go to court to sue them
because they rejected is because of unemployment

Since management changed, it's been having security issues especially with repeated damages to mailboxes!

The worst real estate agency I ve ever come across. They heavily lack customer service skills and personalization. They last minute changed my unit number but kept the holding fee. It s taken me over 30 days for them to find a solution for a problem they ve made. The management team is unprofessional and inexperienced. There s minimal structure and the properties are more expensive than the worth. I would never recommend this agency or any of their properties to anyone.

I just moved in January and the office staff here and at the Solaire property. The staff is unprofessional and they do not return your calls for manager or maintenance requests. I really like the property which is why I transferee however, the office staff makes you feel like you are nothing . They are so bad to deal with that I am waiting patiently for a refund check that the manager at Solaire says I am not entitled too and provided 3 different ledgers and said I didn t pay deposit when I obviously wouldn t be able to move in without a deposit I have sought a refund of move out expenses since January 2021. I have been ducked and doged by the area supervisor, since the property manager is merely a body. I was initially told that I was already refunded. I have I have been patient because the rental lease advised a refund can be take up to 30 days. I was told that the refund was sent at the 30 day marked, however, I did not receive and waited 30 more days to be reissued. . I filed a dispute with my bank and I was reimbursed and thought it would be over. Today my bnak reversed the payment cusing 4 utility bills to overdraft my account. This was after I was told I was not owed and I received 3 different ledgersI finally spoke to the area manager who understood how upset I was and gave me her word that she would personally call me back. these people take your rent and treat you llike you are nothing DO NOT support this company, their are much better real estate companies.

Desired Settlement:
Refund

I have lived at the Park Vista Apartments in Las Vegas, Nevada for about a month now and thus far my experience has not been what I expected..There are many things that I see that really disturbs me..Listed below are my major concerns:

1. Laundry Room: The laundry room needs a major overhaul as you can see in the pictures the condition of the laundry room is not good at all, majority of the washers have error codes and don't work, seems the machines have not been serviced in a while. There is no windows to cover dust from coming into the laundry room just bars...the machines are filthy, the laundry room just in general is filthy. There is no sign stating the hours of operation of the laundry room
2. Staff: The Porter has a major attitude and I had one run in with him already. Short story I went into the office to get a matter handle and the porter was telling me that the office opens at 9 am, the time was 9:05 am and I told him that. He in turned got upset and called me a "Puto" little does he know I understand Spanish very well since then everytime the Porter sees me around the property he has demonstrated an unprofessional attitude towards me and thinks its funny...Leasing Agent = Less than professional always has an answer for everything when tenants go into the office and brings up problems in their units or around the property. I feel as though they only assist those who are Spanish before assisting anyone else that is not Spanish..
3. False Advertising: Leasing Agent claimed apartments are cable ready..False!!! when I had cabled installed the technician said there were not any wires running through the apartment and had to run a line from the outside of my unit. Free Wifi: Um..there is no free wifi..its being advertised on the sign outside of the property.

Overall the property is not living up to its full potential, I have brought up several issues to the property manager and I have not really seen much progress. However, the property manager seems to be friendly and generally concerned about her tenants..(Spanish tenants only in my opinion). If people were to ask me if I would recommend this place I would but I would like to see major changes before I even recommend this place. I surely hope that the Corporate Office sees this posting and send someone from the Corporate Office to inspect the property. I would be happy to meet with anyone one and point out several things I see that needs changing...

My family has been part of this company for over 15 years. We have been exploited time and over. From demanding calls outside of our work hours to wrongful termination because we no longer enabled the companies abusive behavior. Aside from bad management, they carry out illegal activities within the corporation. Company hired immigrants then threatens to expose employee and residents to immigration unless they comply with abusive regulations . Company exploits employees and residents. Would call outside our business hours demanding we work off the clock, then when we try to claim the OT they threaten you to giving you a warnings. Stay far away from this company as possible. Especially regional manager Gorge Milan. He is a very vindictive person who knows no boundaries and will stop at nothing to have your removed as a tenant or employee. He has threatened my family time and over both as employees and residents. Do not affiliate yourself with Westland.

If I could give a negative star rating or a zero rating I would. Renting at Westland Properties has been unbelievably bad! They are very quick to send those rent due reminders but no where to be found when your upstairs neighbors are dragging their furniture at all hours of the night, stomping on purpose all day after you ve had to take it upon yourself to ask them to please be more considerate. Their roof/ceiling sound proofing is nonexistent so expect to hear your neighbors toss and turn at night, get up to go to the restroom and everything in between. Very very ghetto!! Can t emphasize enough how low quality living it is here. I have to ask complete strangers to let me into my house because there are cars blocking my entrance everyday I get home from work/errands. My designated parking spot has been taken a few times and I ve slept in my car putting my life at risk because street parking is bad here too. Might as well pay an extra few hundred dollars to have a quality living experience than rent from them.

Update: New neighbors upstairs... big surprise! It s no wonder tenants leave as quickly as they come when there is no respect for rules. Upstairs neighbors are vacuuming and moving furniture around like I don t have to wake up in the morning at go to work. It keeps getting worse, once again I cannot stress this enough, do not rent with Westland Real Estate Group.