Wendover Nugget Hotel&Casino

Wendover Nugget Hotel&Casino Reviews

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3.4
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Fun

We went to the nugget with a craving for cheesecak...

We went to the nugget with a craving for cheesecake lol. First we went to the buffet and of course you cant just pay for dessert at a buffet, but while there we were introduced to Greg the food and beverage supervisor I believe. He was AWESOME! He personally walked us to the cafe, got us a table and comped our cheesecake! Never in our lives have we had such excellent service or been treated so well! The staff at the cafe were awesome too! Service with a smile and above and beyond anything we ever expected. ( oh the cheesecake was amazing too!)

We had a great experience at the nugget casino. We...

We had a great experience at the nugget casino. We met a fantastic staff member at the roulette table. Jaime was friendly, patient as we learned the game, and had a great attitude. Jaime clearly enjoys providing spectacular customer service. We have never felt more welcome at a casino table.

Cool

Great area a lot to do around it, room was clean, ...

Great area a lot to do around it, room was clean, service was great attentive staff and good drinks. The only problem I had was while in the casino the smell of smoke got so bad I got a headache.

Nice

Nice

On a recent trip to Utah I stopped in to the Nuget...

On a recent trip to Utah I stopped in to the Nuget. Unfortanly it was the most nasties room I have EVER STAYED IN. I was certainly concerned about brining bedbugs home with me, the shower had mold and the carpet was thilfy dirty.I most definitely never stay there again nor recommend it to any one.

I like this they remodeled and moved it my kids di...

I like this they remodeled and moved it my kids didn't like it because they said its all old people in there and they said it smells like old follies. There a little crazy went there for my daughters 21st birthday stayed the night .it was fun

Disapointing. Paid for an "upgraded" room. AC was ...

Disapointing. Paid for an "upgraded" room. AC was not working (July). Approx 35% of the machines on the floor were our of service, and the place is about 5 yrs overdue for a remodel. Then again, I'm not really hip to model design and trends.... perhaps they are going for the "distressed" look?

stayed here for a quick overnighter. the beds were...

stayed here for a quick overnighter. the beds were uncomfortable, as were the pillows. the temperature controls don't let you choose a temperature, rather just give you the option "on, off, low, medium, high." some of the bathrooms were pretty gross, others were wonderfully clean. i loved the indoor courtyard--it was a nice break from the bright lights and noise. fun $5 blackjack tables, most of the dealers were decently patient with those learning. staff was attentive and brought around drinks like clockwork.

Good: reasonably sized rooms, beds were reasonably...

Good: reasonably sized rooms, beds were reasonably comfortable, nice big shower, good social distancing in restaurants, masks and temperature check on entry, decent internet
Bad: room was freezing and thermostat didn't work, cable didn't work ( they warned us), few outlets, tiny towels, gave us coupons for free meals at the Red Garter for 1)a restaurant that is closed and 2) a restaurant that didn't serve the food the coupon was for.

This hotel needs some serious remodeling!!! The fi...

This hotel needs some serious remodeling!!! The first room we were put in the carpet was absolutely filthy, broken chair, chipped up furniture and stunk! They gave us a much nicer room in their words, the carpet in this room was only pretty dirty, lampshade missing, water damage on ceilings. I would never go back, it needs to be shut down and gutted!!!

I went to Wendover on the bus trip a few weeks bac...

I went to Wendover on the bus trip a few weeks back. It was super!
The buffet was full and stocked, the salad was fresh, and the dessert was wonderful!
I also received a coupon for a free Starbucks coffee.
I go to Wendover as often as possible. I have stayed a few times also at the hotel.
During the summer I know they keep their pool clean and ready to use for families or lounging around.

My Experience....I took my occasional trip to wend...

My Experience....I took my occasional trip to wendover this weekend & thought I try out the nugget casino & hotel & I was extremely disappointed in couple of the employee's customer service.

I got me my 1st players card and decided to play the craps, slot machines & poker from 7pm till 8am the next day.....spending over $2,500.00 back and forth winning and losing money...& I received "0" in comps on my card...so I thought I try figuring why, in the process I was sent to the pit boss, then to a cashier then to the front lobby then so on till I had to literally walk around the entire casino asking random employees on who can help me....

Finally I was referred to the VIP manager a lady, I tracked her down and she said go talk to the pit boss I'm busy....then I talked to the pit boss and then explained my situation and he said I will have to get with the VIP lady, I said I have already spoken to her she sent me to you....he called her on the radio...she said she was too busy to handle it...so she told the pit boss day shift sunday to handle it....he said okay....so he looked me up to verify my playing time...he said okay we will help...just go to the VIP manager lady and give her your players card # and name...I said okay then went back to her & she said I'm busy come back 3hrs later....I said I'm leaving now...she said sorry....I said the pit boss guy told me to leave my players card # with you...she said nope...I'm busy...and couldn't explain why....wow at this point my patience was gone....I was extremely disappointed in the VIP Manager and Pit Boss Manager's poor service....

I am a business owner if I found out my employees was treating my customers poorly like this and not helping or getting my customers help on the spot...they would be fired!!

Players cards and earning points at nugget casino is a joke...dont waste your money or time there....

Don't go there. If you have The Choice to go...go ...

Don't go there. If you have The Choice to go...go to any other place... luxury Jacuzzi Room not up to standards... vents dirty... door of the bathroom coming off... fear the door knob breaking off and not be able to exit the bathrooom... rude front desk staff... Tiffany does not know how to answer the phone... no valet or bellhop... no room service... the rooms was just dirty... ice machine did not work on our floor... they didn't care...over all extremely dissatisfied

I love going to Wendover Nugget. It is very relaxi...

I love going to Wendover Nugget. It is very relaxing after work. The Buffet is more high class and does not have bugs in it like the other places. The casino has all the favorite games. It's not gaudy in decor and has a very pleasant staff. Just remember to tip the waitresses though. Wendover is the cheaper "Vegas" as I like to call it. What happens in Wendover also stays in Wendover. Love you Wendover Nugget. Muuuaaah!!!

Blah

Big

I am a frequent visitor to Wendover for concerts a...

I am a frequent visitor to Wendover for concerts and have stayed at all the casino hotels. The Wendover Nugget is the best value for the money. The beds are comfortable, the rooms CLEAN and the food is great. I have also found that I win more at the Nugget than the others.

The absolute worst hotel experience I've ever had....

The absolute worst hotel experience I've ever had. Not only was the room over $120 bucks a night, it was crawling with BEDBUGS. I left covered in itchy bedbug bites. The floors were disgusting. The drapes were all torn up and shredded. The walls are so thin I was kept up all night listening to my neighbor puking in their bathroom. It was a terrible terrible experience. Will NEVER stay here again. And I'll definitely discourage anyone I know from staying at this hotel when visiting Wendover.

Fr f

I stay at this hotel every time I'm in wendover. G...

I stay at this hotel every time I'm in wendover. Granted there are better places to stay, but they're overpeiced. Truth is as far as bang for your buck. You get the best value here. Big tip! Reserve an "atrium suite" preferably with the hot tub. (They're literally big enough to swim in. We have fit 10 people in one before)

Casino

Nugget in Wendover was terrible. Dirty rooms, no ...

Nugget in Wendover was terrible. Dirty rooms, no curtains on windows, old towels, holes in the bathroom walls, peeling wallpaper and staffed that lied over and over about when maintenance would be to our room.

N / A

Worst hotel I have ever stayed in! I literally got...

Worst hotel I have ever stayed in! I literally got trapped in their shower due to a sagging door, blinds are half ripped out of the track and the ac barely even works. I called the front desk they offered no discount, refund or even another room. Just made "notes" so I wouldn't be charged the $50.00 deposit.

Rooms were free on the players club, so you can't ...

Rooms were free on the players club, so you can't beat the price. Nice room, but my TV didn't work, but I didn't come here to watch TV. I didn't even bother to call the front desk about it, if I had I am sure they would have resolved it. Overall this is a nice hotel and casino. They just need to add some $2 or $3 dollar blackjack tables. I end up staying here, but playing at the red garter.

Understaffed, but the staff are friendly. Restroom...

Understaffed, but the staff are friendly. Restrooms need a lot of maintenance. With some tender care, this place could be five stars, instead of a rundown three. Some of the electronic table games are a bit on the annoying side, but the minimums are generous.

Worth the money to stay...but room kind of old, ha...

Worth the money to stay...but room kind of old, hard to get from parking to room...pool freezing cold and outdated...nice hot tub... difficulty finding room. M218. What is M? As opposed to room C167? People not helpful in finding room as well. With kids, not great, but would be fun without the kids!

Wendover Nugget Hotel&Casino

Wendover Nugget Hotel&Casino

3.4