Watauga Orthopaedics, PLC Review

I went in as a walk in patient for a shoulder injury. P.A. Asbury and the rest of the staff were great; fast, accurate, courteous: overall an excellent experience. Thanks to the team.

We have been treated by several Dr's in the Watauga group for several years. We have always been satisfied with the care and respect we have received.

Very professional. Very patient. I am always seen in a timely manner. They are considerate of your time.

Superior service! I've had the best service anyone can ask for!

Dr. Parks is by far one of the kindest most attentive physicians I have ever had the pleasure of being cared for by. He spends quality time to ensure he is aware of your issues and gives wonderful counsel on how best to treat them. His nurse Emily is wonderful as well in treatment and correspondence through the patient portal. I have been greatly cared for and helped my , Emily, Dr. Parks and Watauga Orthopedics!

Dr Fowler is absolutely amazing!! Highly recommend!

Watauga Orthopaedics is awesome. They are always nice and helpful. I recommend them highly in Kingsport.

My knee hadn t felt good since I fell last week. While I was eating lunch, it got worse. Very painful! Went to Watauga Ortho immediately after lunch to walk-in clinic. Was seen, had x-rays, excess of fluid was removed and received a steroid for inflammation and was back on the road in a very short time. The relief was amazing! And everyone was so nice and concerned. Smartest decision I have made in a long time!

The docs and staff are awesome.Very professionally operation.Had rotator cuff surgery 3 months ago and I'm doing great

Mike Evans, PA-C is an excellent provider. All of the staff were welcoming and caring.

Great place , friendly and kind and Michelle was great at her job and helpful

Today was my first visit to the Johnson City office... nice friendly people just like at the Kingsport Office ... Dr Jenkins takes his time and explains what he s doing and how it will help ... very satisfied so far...

Had back surgery for herniated disc
Now no pain..Thanks to Dr McDonald and lots of prayers.. healing good.. feeling good.

Very professional. My appointment was on time with very little wait. Diagnosis was right on. Relieved the pain I was enduring immediately. Thanks to the Dr and staff.

Staff is great and Dr Price is very pleasant and seems to be very caring about his patienst new and old. Would have gave 5 stars but waiting for them to schedule my MRI was a little bit long. Anyways...still the place I would recommend to anyone.

Went in for a recheck of my foot today and I had injured my pinky finger. Saw Dr. Fowler for the first time. He was amazing. He is so very intelligent! The downside is 6 mire weeks in this awful boot!!

Very courteous and professional staff. I was especially surprised and thankful for the prayer that was offered up before my procedure. I had two back to back appointments for two different procedures and was completely finished and out even before the second appointment time. Highly recommend this group! Thank you Watauga Orthopedic Group!

Very timely. I appreciated the care and knowledge I received.

Had physical therapy with Vanessa at the Kingsport location. Vanessa is very thorough and knows her stuff! Very helpful . I dont want my sessions to end! If ever I need PT, she is the one I will go back to!

My first visit to Watauga Orthopaedics was wonderful. They had me in a room, x-rayed and in a splint in less than an hour. Definitely recommend them!

I saw Dr Karen Mcrae and she is excellent. Shes caring, professional, and smart. I highly recommend and Im a nurse.

Great experience! Very short wait time and very thorough exam. Highly highly recommend them

Super nice people that work there! They all seem to care what's going on with you.

The staff, nurses, doctors, and tech staff are all professional and competent. Everyone is friendly. The office and rooms are clean and roomy. I ve never had a bad experience in the several years I ve been a patient here.

I had a very horrible experience at Appalachian Orthopedic so I came to Watauga Orthopedic and received the treatment I needed, I was treated kindly and with respect, my needs were met above expectations!

Shawn is always great to see when I have trouble with my right leg and ankle from being fused and the rod in my leg.

I have been a patient of Dr. Jeffrey France's for approximately 10 yrs and he has performed 2 successful surgeries for me. I have just started seeing Dr. Eric Parks this year, and he just did the PRP procedure last week. I highly recommend either doctor for your orthopedic problems. They will treat you like you are family. The entire staff is always helpful and very friendly.

The staff at Watauga Orthopedics are doing a great job in my treatment and I have no doubt I will be back in action soon. Everyone is kind and eager to help. They seem genuinely interested in helping the healing process in any way they can.

Great. Every person who I encountered was super nice and very professional. Would recommend this facility to anyone

Got good info regarding treatment and prognisis for my foot, and was registered and called back to see Dr. Parks in a few hot minutes by the nurse, who was very sweet and kind for waiting on me (I walk kinda slow). My entire visit was about 30-45 minutes, and I was treated like a queen by everybody. Btw, love Dr. Parks - he's the best!

Always a great experience at Watauga! The wait time is short, fantastic staff and you can t beat Dr. Duncan.

They were very quick to get me back, their staff was very friendly, the doctor seemed caring and talked to me in a language I could understand explaining my condition and what his course of treatment. My overall experience was amazing. I will definitely be going back the next time I need a orthopedic again.

The staff is always very professional and friendly at every visit .I would highly recommend watauga Orthopedics and Dr Lord ...

My kids and I have used Watauga for many years now and always had great experiences. I love the fact they have a walk-in clinic since we have been able to bypass an expensive emergency room visit. The doctors and staff have been excellent! I highly recommend Everett Baker, Dr. Fowler, and Dr. Aiken, and Dr. Stewart as they have all taken great care of me and my family!

Very straight forward communication about my condition. He took enough time to help
me understand. My problems were the result
Of arthritis in my joints and spine. I had a good experience and would use this doctor again. Thanks!

Very professional, efficient, courteous and respectful staff, including licensed personnel. Doctor was able to make a quick diagnosis because everyone had the skills and equipment to make it happen. I appreciate the outstanding quality. As a patient my experience was beyond expectations. Thanks so much.

Today was my first visit ever to Watauga Orthopedic and I couldn't be more pleased. In and out in 1 hour, including x-ray and Dr. Fowler was the best. I didn't feel rushed. I felt like I was being heard and he explained everything to me. I am so grateful.

Very helpful information. Took plenty of time with me to explain the knee problem. Gave me more hope that it still needed more time to heal.

I had several different things done and didn't have to wait long in between and everyone was kind and curtis's and very professional.

Phenomenal! From the main office to the surgey center everyone I was in contact with was enthusiastic, courteous, positive and knowledgeable. I hope I ll never break anything again but if I do I know where I ll be going.

I was from out of town (Mississippi), and was a walkin patient, and everyone from the receptionist, billing, x-ray tech, nurses to Dr. Murphy was extremely town to earth nice and yet professional making my visit pleasant and informative about my situation. My wait time was very reasonable and I was extremely thankful for going. Highly recommend Watauga Orthopaedics!

Wonderful experience! The receptionist was genuinely welcoming. The lady who processed our paperwork was so friendly and caring and seemed to love her job. Appointment was on time. Dr. Duncan was amazing and explained everything clearly.

They were very busy I was a walk in. Everyone was pleasant and professional I was helped fairly quickly like I said it was busy

Great Dr's and staff. Friendly and professional They make you feel important.

Dr. McRae and her staff are awesome. Very friendly and helpful. Dr. McRae did my foot surgery and did an awesome job. Many thanks to her and everyone working with her.

Wonderful experience!!!! Would recommend anyone here!!!

Watauga Orthopaedics especially the Physical Therapy side are the nicest most professional and knowledgeable staff I have ever dealt with. They didnt just treat me with respect they treated me like I was part of the family

Love Dr. Jenkins- always takes time to listen and offer choices for treatment. Great nurses and staff!

Staff was extremely professional, they took such good care of me. It was such a relief to receive the care and support I received.

Everyone was so professional and warm every time I have visited for an appointment. From the time I entered until I walked out I felt concern and respect from the staff that greeted me to the ones that treated me. Would reccomend highly to anyone.

Dr. Duncan is fabulous. He performed an ACDF and I was immediately relieved on my pain! He has great bedside manners and is very personable. I would highly recommend!

I have had to visit this facility a few times for different injuries & I am always treated quickly & very professionally. Everyone in the office is very friendly & helpful. The doctors & nurses treat you like a person & do not rush you. Highly recommended!

Very fast ...super nice ..Mike and all the assistants was very nice and helpful with my needs

I have always received excellent care at Watauga Orthopaedics. The doctors take time to listen to my concerns and answer all my questions. The staff is friendly and performs in a professional manner.

Dr France is the best. Always pleasant, very knowledgeable & always takes good care of me.

The staff is wonderful with children. We could not have asked for any better staff, they are friendly knowledgeable and courteous.

I went for neck injury. Wonderful doctor & staff! Not your normal doctor!!! You can talk to him & he gives you that chance to do so!!! And answers your questions. Wonder staff & doctors!!! Highly recommend!!!

Expert orthopedic physicians and staff. Extremely well organized providing streamlined efficient care with a smile. It's a pleasure to visit, even when you'd rather not need to see a doctor.

Not just today, but every time I go to Watauga orthopedics I am treated with respect, courtesy and efficiency. They are a great group of people that work there!

Excellent service nurses very pleasant and helpful and Dr. Very professional and answered all my questions.

My experience with the staff from Watagua Orthopaedics could not have been better. They treated me and my wife like we were members of their family. Thank you for making a stressful experience so positive.

Very professional and extremely nice staff. And Dr. Wells is awesome. I would absolutely recommend Watauga orthopedics to anyone who needs work done. I couldn't have asked for a better experience. Thank You all so much.

Office staff very nice. Dr. Duncan and Dr. MacDonald both were very nice also. Both doctors took their time and explained to me and showed me on the mri what is the matter with my back and the type of surgery l will need.

Knowledgeable and friendly staff. No long wait times.

Long wait but very nice and informative Dr, helpful staff. 4 stars is because of 90 minute wait, copay for follow up visit, and my splint was originally placed extremely tight. Everything was fixed on the follow up visit. Still recommended. Thank you!

Wonderful people from the time you walk-in to the time you walk out. Kind & friendly & take time to discuss your issues. They really care!

I would like to give a glowing review of Watauga Orthopedics! I went to the walk-in clinic this morning with a sprained ankle. I expected a long wait but was pleasantly surprised at how quickly I was able to be treated. During my visit I was in contact with six different employees and each and every one of them was friendly, courteous, knowledgeable, and very professional! By the time I returned home I had received an e-mail with a link where I could go online to review a summary of my visit. I also received an e-mail asking me to review my visit experience.
I can truthfully say this was the best healthcare experience I have ever had. I highly recommend Watauga Orthopedics!

Went to Watauga Orthopaedics on my doctor's recommendation. Even though I went as a "walk in", I was signed in and treated in a very timely manner. From front desk to the doctor, everyone I dealt with was pleasant and professional. Would recommend highly.

I saw Dr. Evan's at Watauga Orthopedics Walk-In Clinic today for knee pain. He was very good, concerned about my pain and we discussed options and decided a steriod shot in my knee. I am terrified of needles, but, Dr. Evan's had it done before I knew it with no pain. I would recommend Watauga Orthopedics for you needs!

Was greeted with friendly smiling faces. I was a walk in to the clinic. I was trying to get some help with pain before I see Dr Duncan, can t see him for two weeks. The staff took my personal information very quick. Within 20 minutes I was in to see a NP. She viewed my mri as tons of questions and said there was nothing she could do. She said Dr Duncan was a straight shooter and will tell me what is needed to fix my issues. To make the visit even more pleasant she had them reimbursed my copay since she couldn t help. How many other doctor offices will do this? ZERO

This is my 3rd. Visit and I can truthfully say I have received only the best of care. Doctor Lord is the best and all the staff are caring and very professional. They are the best !

Dr. Stewart is always so kind and answers all questions. The times I have seen Alvin for injections he also is very kind and gentle. They are great, IMHO and I have referred them to several people.

Sam Cook is awesome, very caring and compassionate. Knows his stuff.

I took my mother here today and everyone was so nice and helpful the dr she seen was so nice and caring We look forward to going back Dr Aiken was. wonderful

I went to doctor for second opinion for Degenerated Disc Disease. I didn't hear anything that I didn't already know. I heard his life's story his age & that he has DDD. I paid over $1000 out of pocket. He spent about 10-15 minutes in the room. I was told to go home and take Aleve. I know what pain feels like & it's not fun. It seems like nobody in the medical field cares. It's all about money!!!

Watauga Johnson City is amazing! Dr. DeTroye performed my shoulder surgery June 2018. He and Scott were very thorough and explained everything very well. Everyone is super nice and professional. Physical Therapy center is awesome too! Love the staff there! David is great!! I also had back surgery November 2011 here and they took really good care of me then too!! All together they have earned my trust. They actually want you to make progress and heal. I would highly recommend them!!

I was treated in a timely manner. Everyone was very courteous and helpful.

Dr. McQuain and Pat are the best always. Love being able to get ESI in the office.

All the staff that I have dealt within the past 3 years have been GREAT! Dr. Aiken is SUPER!!!!!

I give Watauga Orthopedics a 10. They get you in for an appointment so quickly which is important when you are in a lot of pain. Just don t wait so long to go see them like I did. I wish they would have taken an X-Ray sooner, but maybe I didn t make it clear enough how it was hurting. Dr. Fowler and Dr. Gill, Jr are really nice and seem very caring. It seems Dr. Gill did an excellent job on my right hip too. I m home now, so we will see how it goes, but so far I m happy with them.

The staff are friendly and helpful. I didn't have to wait long at any point of my time there - checking in, wait to be called back, wait for my turn to see the Doctor. The doctor was friendly asked questions, listened to my answers, answered my questions and made sure I understood my condition / treatment options. When I checked out the person at desk was helpful on a couple questions I had.

Everyone at this facility is warm, kind, and go out the way to make sure their patients feel safe and comfortable. Dr Parks is a superior physician and he has relieved my hip pain for a year at a time. Overall, this was a very positive experience!

My daughter had an accident on a trampoline and we had to take her in 10 minutes before they close on a Friday night! Staff was absolutely amazing!! From the lady at the front desk to the X-ray tech, to the doctor, to the nurses who put her arm in a cast! Never made us feel like a nuisance and were 100% focused on helping my daughter and making her feel better! Nothing but great things to say about this staff!!! Highly recommend!

Incredibly rude staff, utterly disorganized, and completely ignorant. They failed to inform of an appointment then charged for said missed appointment.

Absolutely the best. I'll never go anywhere else. If you are wondering where to go for your orthopedic needs...this is the place.

Today was my first visit at Watauga Orthopedic. Dr. Duncan and the staff there are exceptional! Everyone was friendly, courteous and thoughtful! I spent no time waiting to be seen; everything that was needed to procure my diagnosis was handled very quickly and professionally. I have never had a better experience at a doctor s office anywhere!

Great customer service. Great follow through with all the staff. Dr. McDonald is not only a good doctor but takes time to explain your options. Very pleased with my visit.

Nothing but great things to say about Dr Duncan and his staff. Treated me very good.

This office has it down from the time you enter the doors until the time you leave. Everything is very timely and professional. I was there to see Dr. France whom I had known from his previous office and was much happier at his new office with Watauga. My testing which was an MRI was available on site as well as PT. Everyone is professional and pleasant and I loved it. I work in a medical office myself and see how efficient this place operates. Highly recommend these folks. My physical therapist that I see there is also very professional, knowledgeable and compassionate. If I could rate them ten stars, I would.

Good people and good doctors .It is nice they have an urgent care for same day treatment .