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R
4 years ago

Omg, such a great place. The Warwick Hotel is the ...

Omg, such a great place. The Warwick Hotel is the only place we will stay. Jose and Adam will do anything to get us a ride and a smile. Tiffany is always sweet and capable. The entire staff has always known our name.

C
4 years ago

The hotel is located two corners from Central Park...

The hotel is located two corners from Central Park. The only thing I did not like was the issue of Wi-Fi, a paste for a terrible quality of service. Otherwise the hotel is very comfortable and clean and the treatment with the person is excellent

F
4 years ago

Stayed for 1 week, from 23 to 30May2012. My wife, ...

Stayed for 1 week, from 23 to 30May2012. My wife, my 2 year old son at the time and I were very welcomed, the room was spacious and cozy despite having an old decor. The American breakfast was quite filling. As we spent most of our time outside the hotel enjoying New York, we have nothing to complain about, just praise it. I recommend it with commitment !!!

S
4 years ago

I stayed there over 10 times and it's the 1st time...

I stayed there over 10 times and it's the 1st time I stayed for vacation. I just realized they slapped $29 facility fees in addition to room rates. That was uncool. I didn't see it anywhere when I reserved so guys watch out. Join their program and it's waived I think. Other than that it's the best 4 star hotel in NYC!

F
4 years ago

Want to leave 2 days into my stay!

Want to leave 2 days into my stay!

OMG, have the positive reviewers previously stayed in caves.

Even most 2 or 3 star hotels have better rooms and customer service.

Its all very old and very expensive.... Bathroom is small and very dated. Cleanliness is poor.... Today, after the room had been cleaned, I found a large hair on it.

Looked for the kettle to have some tea, they don't have one! Called reception, they said it wasn't standard.

If you are used to good European hotels stay away.

H
4 years ago

good location, fairly clean

good location, fairly clean
upon our arrival they did not really welcome us, but tried to make us pay more, before they would give us a room. We had paid for 3 beds 6 nights quite some weeks in advance. The pregnant lady at the reception desk was trying to milk us for cash upon arrival for the third bed and gave us a room with only a double bed. We felt like we were at her mercy and the first night was awful. At one point my daughter had gotten a bed pushed into our room, but that was not comfrotable at all. We felt like we were staying in a youth hostel, when we were awakened by cursing housekeeping (screaming swear words) right in front of our door. We did get a slightly bigger room eventually, but after all it was what we paid for. In this room you could smell the cigarette smoke of either guest or stuff in the bathroom several times a day.
I don't remember a friendly encounter with staff, except for one man in houskeeping on floor 14. I am not going back.

K
4 years ago

We love how they have preserved the history of the...

We love how they have preserved the history of the hotel, so you feel like you're visiting old New York while enjoying all the modern luxuries. Add to it that the entire staff is super nice & goes out of their way to make sure your visit is perfect. We couldn't have asked for better accomodations, or view of 6th Avenue!

D
4 years ago

The location is pretty good. The hotel is old, the...

The location is pretty good. The hotel is old, the room is pretty big and nice. However, my room was not clean at all, me and my wife had to switch room for three times because of dirtiness. If you don't mind the dirtiness then I guess this would be a good hotel for you

S
4 years ago

We arrived for our 25th wedding anniversary and th...

We arrived for our 25th wedding anniversary and the staff were so happy for us! They even had a bottle of champagne and chocolate covered fruit sent to our room with their compliments and turned down our bed and put on some romantic music for us upon our return from dinner that evening!
We are already planning our next stay at The Warwick Hotel. We adored all the beautiful pictures on the walls. A full 150/10....if that were possible. Thank you again for making oir stay so very memorable x

D
4 years ago

Security pounded on my door and demanded I open up...

Security pounded on my door and demanded I open up. My violation? Smoking in the room, except I was not smoking in the room and never have smoked anything in my life. Did I get an apology? Absolutely not. I have stayed at the hotel several times a year for 20 years, always in an expensive suite. Never again. Beware!

A
4 years ago

Terrible management and service. Housekeeping stol...

Terrible management and service. Housekeeping stole a brand new / never worn pair of shorts and never followed up or called after we left several messages. We were not reimbursed. In addition to the stolen shorts, Warwick charges an additional $25 per day for a facility and service fee.

U
4 years ago

My stay was nice. The room was clean and the hotel...

My stay was nice. The room was clean and the hotel staff friendly. I was upset that an additional hold was placed on my card and drafted out today. I did not notice this until check out. Then I had to pay an extra $27 for a facility fee. Thought that would come out of the additional hold that was placed, but the desk agent insisted that I pay the fee. Other than that irritating inconvenience it was an overall pleasant stay.

T
4 years ago

Amenities were great, staff was excellent, but the...

Amenities were great, staff was excellent, but there were some inconsistencies with what we thought we had booked for, like not getting comped breakfast and the window that opened to an inner non-existent courtyard. Other than those small things it was a fantastic stay.

D
4 years ago

On

J
4 years ago

It was okay. Was here for 4 days and first night h...

It was okay. Was here for 4 days and first night had the fire alarm going off for like an hour at 10 o'clock at night. Then last day had no hot water because of them Working on it and gave us a note the water will run brown and to let it run and there are bottles of water at the desk lol..
Nice room
Some what friendly staff
$$$

B
4 years ago

As a Former Store Mannager off the Lobby level, my...

As a Former Store Mannager off the Lobby level, my Experience with the Staff and Management was Impeccable during the years in Hoffritz for Cutlery 5 + STARS Right Down the Line!
BJR McCarthy, CEO/Pres.
AJBJ, Inc. Brantley County, GA USA

C
4 years ago

The staff is friendly and welcoming. The rooms don...

The staff is friendly and welcoming. The rooms don't have coffee makers, so I asked if one could be delivered and it arrived within 10 minutes. The decor is beautiful throughout the hotel. My room was very comfortable.

M
4 years ago

I am currently staying at this hotel. My first ro...

I am currently staying at this hotel. My first room had cold water showers and the television showed half a picture. I wanted very badly to watch Monday night football so I called to ask that they fix the TV. After two hours of run around the TV was not fixed. I received a call later in the evening from the manager saying for my trouble I would be "upgraded" to one of their "Premier Rooms". I was told to pack up my belongings and they would move me in the morning. Packing was not a small task as I am here for 5 days on business.
I return to the hotel this evening to find my bag had not been moved. I waited in line to explain the situation to a very rude front desk employee who knew nothing about the situation. She gave me a new room. I had to go to my old room retrieve my baggage and move it to the "premier" room which turned out to be considerably smaller than my original room. As a frequent business traveler this is the type of hassle you try hard to avoid and I will in the future by not frequenting this establishment.

X
4 years ago

Attention. Some rooms don't have a view trough the...

Attention. Some rooms don't have a view trough the window, except a high wall! Each morning you don't see how is the wheather! Very expansive then! We prefer the Novotel Times Square in the 52th street!

L
4 years ago

Unbelievable hotel. It was a surprise booking from...

Unbelievable hotel. It was a surprise booking from my father and i believe it exceeded his expectations also. The rooms were immaculate, well presented and crazy comfortable. Would recommend to anyone making a stop in NYC

Warwick Hotels & Resorts

Warwick Hotels & Resorts

4.2