Walser Nissan Review

Narin did an awesome job! Very friendly and easy to talk with!

Bought a car from Matt W. he was straight forward from the beginning. No surprises when I showed up to buy the car. Awesome experience. In and out fast and I feel like I got a good deal. I definitely don't have the normal car buying feeling like I just got taken. Thanks Matt W!

I like how walser stuck by me threw the process with not getting approve n I finally got approve n Jamar Seymour helped me big time an I thank for stickin with me and getting me the new Altima 15 I love it thanks Jamar an walser

Jarid did a phenomenal job! The team at Walser Nissan is a great group! Thanks again you guys!

Gil was great and helped us through the long process of leasing a new vehicle. He took the time to show us many of the vehicles features and where to find videos on other features if we didn t know what they did. Thank you Gil!

Attitude, sincerity, friendliness and a true desire to satisfy are noted each time I visit. Even when things go wrong with a visit the employees from front line to management go above and beyond to make it better.

Jarid was so wonderful. He was extremely helpful with the leasing of my new Rogue! He set up my Bluetooth, put on plates and washed my car before I left! Would highly recommend Jarid!!

I already sent my response to the service manager. Check with him.

Great folks here that really want to help fit you to the vehicle you need.

After a less than ideal experience at another Nissan dealership, my wife and I decided to give this one a try. I sent an email to their sales department telling them very specifically what we wanted to do (including the type of experience we wanted and didn t want). It started with Andrew who acknowledged my concerns and description of the experience we desired. I told him that we were simply looking to do something a bit earlier on our lease, but that we had a rather narrow set of parameters that would work for us at the time. I was clear that I didn t want to sit at the dealership for 3 hours (as was our previous experience), negotiating back and forth only to find out that the numbers just didn t work. I have some experience in the industry and know that all that is unnecessary. It s a simple math exercise. Andrew clearly respected what I told him and responded in kind. He was quite certain that they could make it work.

When we arrived at the dealership, at the request of Andrew, we spoke with Dan and Jeff. Both were mostly up to speed on what we wanted to do, our parameters and our very explicit desire to not engage in the negotiations that often occur with a car purchase. Again, both were courteous, respectful and acknowledged our wishes. They then handed us off to Jarid, who diligently carried the torch. In less than an hour, it was determined that not only could they hit our number, but they were able to come in even a tiny bit lower. An hour after that, we left with the car we wanted, at the price we needed and with the experience and service we expected! Needless to say, this made the boss (my wife) very happy. This was our 5th Nissan purchase. While this was our first purchase at this dealership, because of Andrew, Dan, Jeff and Jarid, it will very likely not be our last.

This dealership was top notch! Bryan Mendoza went above and beyond to make sure I purchased the Nissan rogue I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a rogue the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Bryan Mendoza to anyone who is looking for a new or use. I like the car it is bigger then other brand SUVs.

My experience was fantastic Joe Pfau my sales person was so professional and persoal
From start to finish was so easy and I got the car I wanted with the walser promise

We had a great experience with Leo Sandoval. Thanks!

I have bought my last 3 new cars at Walser Nissan in Burnsville. It has always been an easy process with great people. Thank you Trisha and Brent for all of your help. Trisha you worked hard to get me what I wanted and I appreciate that. I love my new Rogue. :)

Our lease was up in 3 months, but Trisha helped us get in an even better car earlier. Efficient and no pressure to upgrade. Just wanted us to be comfortable with our new lease. Highly recommend!

Narin Sok was very easy to work with and very helpful as our Customer Specialist.

First time coming and what an awesome experience! I loved the transperancy and how everyone knew the best way to make me feel satisfided. Especially Trisha!! What a joy and hard working employee. She gave me such security in my purchase and had me feeling confident in knowing what to expect and how I can continue a positive relationship with Walser Nissan! Can t wait to be back!! :D

Ricky M

Justin Lavey did a great job getting us through the purchasing process. Nice guy and best yet a Packers fan. Loving the new wheels so far. Came in looking for a good used vehicle and did not get pressured to up grade or up sale into something else. Upfront pricing is nice, takes the pressure off both parties. If you like it you buy it, don't like the price then find something else. Easy. Nice job Justin and good luck in the future.

Great experience. Mark T. Was totally willing to go above and beyond by grabbing a car from an entirely different dealership.

I purchased a new Rogue from Walser Nissan working with Jan and Leo. Both were extremely helpful, thorough, and pleasant to work with as I made my purchasing decision. Going through the paperwork was about as painless as it could be and they were both sensitive to my time. I would absolutely recommend going to Walser for a vehicle purchase.

Great people, everyone was super friendly about helping me pick out my first car. Would definitely recommend them to everyone!

My husband and I had a great experience when we purchased our 2016 Rogue, MARK THAMMAVONGSA took the time to answer all of our questions and worked with us from start to finish.

We had a very great time with Bryan Mendoza.. very nice, humble man who understand every aspect of his job.. very happy with his customer service skills.. you should have more of him in this dealership..

Wonderful experience buying my Nissan! Adair and Trisha were very professional, personable, and efficient. I highly recommend coming to Walser and I would love to do business there in the future.

My experience with Walser Nissan was great! Mike Rosett patiently helped me through the process of leasing my car. He listened to my concerns and answered all of my questions so that I could understand (cars aren't exactly my thing). He took into consideration my needs without trying to sell me something unnecessary. Now I'm driving a vehicle that suits me perfectly, and a year later I'm still in love with my car!

They were very helpful in finding the car we wanted and getting us the service we needed when we brought our car in for new tires. They were busy everytime weve been there but they make sure to keep you updated on their progress.

Bought a Nissan Armada today. I had a great experience with Andrew. He was both very knowledgeable, and worked with a sense of urgency, as I explained up front that I didn't want to spend all day there. Very welcoming atmosphere. I didn't feel barraged at any time. I don't hope to buy a new car anytime soon, but when I do, I'll remember how I was treated at Walser Nissan in Burnsville.

Great experience buying from Walmart Nissan. Eric Gordon was great to work with and made the process enjoyable and quick two words not normally associated with car buying.

I was in a collision where my vehicle was hit from behind and I was pushed into car in front of me. After learning my vehicle was a total loss, I was out to buy a Rogue as my next vehicle. Justin was very knowledgeable and was great at helping me narrow my picks (since i had several I was interested in). Dan had to do some work as my credit score isn't the greatest but I was able to get my top pick Rogue and could not be happier!!! Thanks Justin and Dan for helping me through the car buying experience!!!

Lindsay Sanz is awesome! Made our experience great!

Dan was very helpful including Brent and Catelyn they really helped me and took great care of me they are the best

I was helping my mother buy a used car and we stopped at Walser Nissan. Bryan was so helpful and knowledgeable. We had 101 questions and he explained everything so we could understand. He talked to us and not at us. He asked what we were looking for and didnt try to sell us something we didnt need. We would recommend Bryan to everyone!

Gil did an awesome job, he listened to what we wanted and didn't try to sell us anything we didn't.

Made my service appointment online the night before and the next day service was very quick from the time I entered the service door. Waiting area is clean and accommodating. Service rep was friendly and easy to work with.

Have purchased two cars from Walser Nissan Burnsville and they do all of my oil changes and service. Staff is always friendly and courteous. No problem waiting - free snacks, beverages and WiFi.

Joshua Henderson is a perfect gentleman talks a little fast but is a good man .love my new rouge sport he even hooked up my phone . Thanks Walser, Josh went over and beyond what he needed to do to help me as does Walser. Everybody friendly and courteous.

I worked with Bill in sales on my purchase. I had purchased a new vehicle from another dealership a few months ago. Living in MN, I hit a deer and totalled the vehicle out. I found myself back in research mode and found the 1 vehicle that I wanted within 250 miles. I reached out to Bill and he was quick to respond, extremely helpful and made the replacement process easy. I would encourage anyone I talk to that is looking for a vehicle to reach out to him for assistance. By far the best experience I've had purchasing a new vehicle!

3rd time is a charm and seems i don't learn my lesson........2nd defective car from walser, after a month of purchasing, failed water pump and thermostat, engine overheated really bad, it's a BMW 535I ,cost is about $ 1300... now car is at the dealer,they found a sever oil leak repair cost $ 1800....talk to walser , they basically pushed me off the cliff and said not our responsibility ..
I bought an Audi from them before, 2 weeks later lots of electrical issues , they didn't even tried to make it right........never buying a car from them again and for those who are buying from walser, be careful, they cars seems faulty and they don't do enough check .................very super bad experience ...good luck walser

Jarid was Fun friendly. Easy to work with. Hard decision on such a big purchase but feel good about quality of vehicle. My daughter and I have opposite schedules and Jarid made it work.

Matt was very nice and helpful! Had a great experience here.

I'm working with Leo Sandoval in Burnsville, purchasing a Nissan Altima. My experience has been nothing but exceptional. Leo adds an authentic personal component to car shopping and helped me find the right car for my family.

Thank you Leo!

Mark was great! Woke up from my call in the morning when he didn t have to work that day and helped us tremendously! Thanks a lot man!

THANK YOU to Jeff Overbo and Devin Holmquist for making the purchase of our Nissan Rogue a great experience!

I recently purchased my car at Walser Nissan and couldn't recommend them more! Before this purchase, I had leased three cars with them as well. All of the staff are super friendly, helpful and never pushy. For this purchase I saw Diego, who was absolutely amazing to work with. He was very patient with my indecisiveness, never made me feel pressured, worked with my tight schedule, listened to me and was beyond helpful. He checked in on me and continued to answer any questions that I had even weeks after the sale and made me feel like I was genuinely cared for. He had also helped my brother purchase his car about a year ago, who also had a great experience with him. I highly recommend Walser, and if you go, see Diego!

A couple of weeks ago I came in and ended up buying a used Altima from Joe Pfau - who I might add has an awesome last name! Not only did he get me out the door in under two hours (with financing!), he even caught a small amount of rust on the trunk lid which was able to be covered under the manufacturer warranty! Very happy with the product, and the service.

Stopped in to Burnsville Nissan today for an oil change and ended up with a new car!

The customer service was second to none! Brent and Jeff were extremely helpful and great to work with! Great experience and great staff! Highly recommend stopping in if you are considering buying or leasing a car!

Ask for Jeff or Brent!

I worked with Josh Henderson and it was a great experience. He was very knowledgeable about the vehicle I chose and was a hassle free experience. This dealer was a great choice.

We had a fantastic car buying experience with Trisha LeMieux at Walser Nissan.
She made it super easy for us. They gave us a great deal for our trade in (needed quite a few repairs) and she went out of her way to get us what we were looking for, within our price range. I highly recommend her. She makes you feel like a human being, not just another sale.

They also did a great job accommodating our kids. Buying a car with kids in tow is no joke! They loved the popcorn, the snacks, drinks, and the ability to climb in the cars in the display room, without feeling like they were in the way! Made our car buying experience super easy!

Bought our son his first car today. Jim H was great and really helped explain everything to my son. Great service

Worked with Joshua Henderson and Brent . They made the process seamless and enjoyable. Thanks

Great customer service, explained everything, got me the car I wanted and extra. Andrew Cassada definitely knows his stuff

Thanks Justin Olejnicak. Great job, kept us informed throughout the process.

Very professional. Let me know of brakes that need attention soon. Walser is always great.

Had a great experience! Jarid was very helpful, friendly and knowledgeable. Thank you!

Jarid Severson Was Extremely Helpful and Got Us Approved For My Wife s Truck. I Highly Recommend Him For Any Future Purchases! Be Sure To Ask For Jarid If You Stop By

Narin is a great and is not a dusch. I recommend him 10 0

John Tower is the best car guy to talk to at this dealership! He has been helping my family for years and getting us great cars. While I was in school he helped me get an awesome deal for my car knowing I didn't have much income at the time. Keep up the great work! I love Nissan.

Justin Olejnicak is simply the best. He was very patient and understanding with my needs and thoroughly explained every step of the process. I suggest everybody go see Justin when buying a vehicle.

Working with Vaki is an absolute dream. He s one of the best out there!

Great job Matt. I will recommend you to friends
The

Just bought my 3rd car from walser. The salesman Emerson was great and a pleasure to work with!

Leo Sandoval was incredible, and professional. I couldn't have had a better experience. I was in and out the door in record time with a big smile on my face. I couldn't imagine a complaint even if I tried. Thank you so much to Leo and his great customer service and top tier professionalism.

the services that the staffs provide was phenomenon. Bee (Jake) Thao was very helpful. Him and his teams did their very best to give me the best deal on the best car. I am grateful for their help. Bee went above and beyond to make sure I get a good deal and leave with the car I truly wanted.

These guys are great. This is the third car I have purchased from Walser Nissan. I worked with John Tower and he was very thorough.

Naran is amazing! He is so helpful and nice, answered all my questions. His manager (whos name I cannot remember) tall man with hair on one side, is also awesome! Cannot wait to buy my car from them

Trisha Lemieux went the extra mile and stayed late to deliver our new Rogue to us at the dealership. We re very happy with our new SUV. The Walser team put on our new license plates and washed the car for us, all on a Saturday afternoon.

Rick was fantastic to work with!! He was knowledgeable, professional and gave excellent customer service to us!! Thank you for the wonderful experience again!

A total Team effort by everyone to make this a very positive experience resulting in me continuing to be a very satisfied Customer! This is the 4th car that I have purchased from the Walser Group and the Burnsville Nissan Team made it Easy Peasy! I am a Customer for life, Service included as trust and credibility mean the world! Sincerely, Thomas

Awesome experience; in and out in two hours. Jordin, my salesman, listened to my wants and my worries and made it happen very much as expected. He was knowledgeable about both the vehicle and the process and was very patient in dealing with someone who was not. My faith in Walser Nissan remains.

Bought my 2011 Nissan Maxima from Eric Gordon a couple of days ago and it was an all around great experience! He was very helpful in the whole process as it was my first big vehicle purchase. There was no hassling and the price directly matched Kelly Blue Book and was extremely fair. Everyone here is fantastic and I would definitely suggest checking out their inventory if your shopping for a new or used vehicle. They know their stuff and will make sure you drive out in style with the car of your dreams!

Very friendly service and every emplyee cares about the job they do and the service they provide to their customers. Been their twice now for an oil change service and will be returning for the next. Thank you Nissan burnsville!!!!!!!!

Great service, comfortable waiting area, done when expected, and even got a small freebie!

We just bought a Juke tonight, a great experience. Jeff O was just great, he gave us excellent service, talked us through all the features and even got my phone set up before I left. This was our first experience with buying a Nissan and with Walser. Jeff made it just great, I will be a lifetime customer. Thank you Jeff and the team at Walsh Nissan Burnsville.

Everyone at Walser was so nice and helpful. I was immediately greeted at the door with help from Matt. The process of buying a car is overwhelming and he helped me to feel comfortable in buying the new car by walking me through the entire process. He made sure I understood everything when I had questions. I felt very comfortable leaving the dealership He definitely went above and beyond, so if you need a new car, go check him out :)

Kale Xiong was an absolute dream to work with! He made the process SO simple and transparent. Buying a new vehicle comes with a lot of stressors and I felt so much better working with someone who genuinely cared about the process and my experience. Thanks again so much, Kale! I ll be sure to recommend you to anyone I can

Andrew in the service department went above and beyond to help me with a minor service issue that I had. He handled the issue quickly and he was happy to help me out without an appointment. I appreciate it very much!

We bought our 2016 Altima used. It has 74,000 miles on it and the transmission went out. The service tech talked to us about our options and suggested that we call the national number to see if they would be able to help with some of the costs. Nissan covered 80% of the repair. We got regular text updates as the repair was occurring. Very thankful!

Thanks to Jarid and his help with my new wheels! Jarid and Walser Nissan are the best!

I walked in nervous and walked out a ease with Joshua Hendersons product knowledge and no pressue sales really had my best interest in mind I would definetly recomend working with him.

Great service and Kale was very helpful and professional

The service was fast, efficient and friendly! Affordable as well plus a free car wash.

Had a great experience. Worked with Bryan Mendoza and his manager Devin, I was extremely impressed. Bryan is client focused and doesn t push one bit! He is respectful, easy going and responsive through the entire process. Bryan and his manager Devin were nice to work with, thanks guys!

Josie was awesome she made my buying a car very easy. She was very knowledgeable about the extra products that Nissan has to offer.

Jarid was awesome! Was super helpful with my car buying experience!

Came into the dealership not knowing a dang thing about what was available in vehicle selections. Jarrid Severson is the man to see. Very knowledgeable and very helpful with this new car purchase! Thank you Jarrid! You deserve a big raise!

tried dealing on a nissan sentra, i live in bismarck, they gave me about 4 different answers to me asking if they could bring me the car, it ended up being not at all so i'd have to go all the way there, then they quoted me a price on a lease which im pretty sure the salesman just made up because when they ran the score it came back a LOT higher than what they quoted me, had my local dealership look into it and they couldn't get that number even on tier 1 so these guys just tell you anything you want to hear to get you to commit then they take advantage of you!

I was looking for a car the last 4 months, and I looked everywhere! Different dealers, I finally found the car I was looking for at the right price, model, & year at walser Nissan in Burnsville. I had an excellent experience there. With the help of Trisha Parker, I found the right car. Trisha went over every thing I needed to know, and the process was smooth. I look forward to upgrading my car in the future years at Walser Nissan in Burnsville.

Matt Wieczorek was great to work with! He was very personable and provided the best customer service. We will always buy our vehicles from Walser!

Amanda

Emerson at Walser Nissan was great! His low-pressure style made it easy for me to confidentally purchase my new Ford focus!