Good location, room was very clean and modern. Had a bit of difficulty adjusting to using some of the amenities (shower, TV, curtain) but caught on quickly enough! Not super soundproof though, could hear nearby guests and their conversations occasionally. Service was very accommodating and helpful!
Thr rooms are nice with good amenities and the hotel is well placed in an area with a lot of restaurants. It's a bit plain and expensive but well done overall.
This was our first time staying at the Walper Hotel, its an amazing hotel. We loved our room, the service and the vibe in general! We will definitely be back in fact this might become one of our regulars! The most memorable part was the hotel manager, Azuri, was beyond kind and helpful, he went above and beyond to make our stay as comfortable and enjoyable as possible! We will definitely be back! highly recommended!
Good quality, great service and nice decor. A little bit expensive for the size of the rooms, I left toronto and the size of the room just remind me back home.
Beautifully renovated space in a great location in Kitchener. Have always been impressed by the food and cocktails and each boutique room is unique.
Barbershop is one of the best places in KW for an affordable haircut. All four barbers do top-notch work.
In 2015 during the huge renovation, we had our wedding at this hotel. It was more than three years ago and here I am writing a review because I have not come across any other place that was so dedicated to make me happy...going above and beyond to the point that our guests did not even know there were walls gutted and tools around (because they hid it so well). The employees, the food, the decor, the many little details were more than I could have ever imagined! If they were that in tune with a customer's wishes then, you will not be disappointed now!
It would be easiest for me to sum this up by room:
Room 1: Holes in the wall, two twin beds (wife and I booked one queen)
Room 2: Headboard fell off of the wall and landed on my head
Room 3: 86 degrees, broken air conditioning (it was summer) with a small fan as a substitute.
Room 4: Shower had peeling and moldy cocking, the floors were heavily stained and looked as if they hadn't been cleaned in years.
Since the hotel doesn't put your room number ON your keys, we had some drunk try and break into our room at 5am. The hotel staff seemed indifferent to all of our complaints, starting with the incorrectly booked room. And to sum it all up, I leave you with this quote from the manager.
"It's a matter of preference sir." - Management
"Your hotel looks like it has never been cleaned, and it literally falling apart. That's not preference, that's neglect." -Me
They ended up lowering our bill by $30 (It was over $150). Judging by their callus attitude and lifeless eyes, I can only assume they are jaded from complaints.
Please, avoid this place at all costs.
So unique and classy! Not your average hotel the resturant inside also had great service and food!
Food great .staff great. Hotel has been fully updated and looking gooood.
Clean, reasonable, but noisy..... People went on all night.
Hotel is nice and staff friendly but it is LOUD. Good luck trying to sleep with paper thin walls, loud hallways and traffic from the street outside. Maybe an interior room would be quieter. I won't stay here again because I like to sleep at night.
Beautiful hotel, and perfect wedding or event venue. Super cool lounge/bar and event area on the second floor with cool and unique rooms for all of your guests. Sunday brunch is delicious!
Classic old historical building with modern art and renovation.
Loved everything about this hipster's paradise...except the coffee. Even the tea in the room--Mighty Leaf--was great, but that coffee...
Beautiful, historic hotel.
The staff is tremendous and exceptional.
The king room we got is amazing.
Comfortable bed and pillows.
A landmark hotel rich in heritage and designed with modern furnishings from lights to chairs and pour over coffee!!
Always impressed when I see an iron in a hotel room!
The bathroom is lights out.
It's huge. And clean and the shower built for two.
I couldn't recommend the Walper hotel more if I owned it.
See a show at the square and stay at the Walper. A perfect combination.
They had a beautiful Christmas tree!!
Truly impressed.
Attended for a social event. Food was tasty and service was fine.
Room was nice... Parking was inconvenient and costly.
Excellent hotel. I made a last minute request for a room with a tub which they were able to do. This place was spotless. My room had a window that opened which I loved. Every corner of the hotel was designed with incredible taste. Rooms have wood floors with rug instead of the run of the mill wall to wall carpeting. I was expecting a full length mirror that could have been hidden in the armoire since I had one of the smaller rooms but that was the only thing missing. Service was great. Prices are great
Good place for celebrations, nice menu, good choices for food.
We spent the night here as a staycation to celebrate our wedding anniversary. In the two years since we last stayed here a lot has changed, unfortunately not for the better.
It was disappointing to see the switch from smile tiger pour over to Starbucks machine coffee, and the addition of the single use creamers. I would think a hotel priding itself on environmental sustainability would not have made this switch. We were also missing the personal touches of the welcome message! The diffuser was a nice touch in theory, but there were no oils in the room and it s too much of a hassle to have to call down to the desk. I was also surprised that there were no USB plugs in the room, seems unusual for a newly renovated hotel. We had to bring our own HDMI cord to be able to watch Netflix connected to our laptop, again just seems odd for a new hotel despite its history.
Room service was not available the evening of our stay and in the morning no one was answering the phone. Having to go downstairs to order food is no problem but I was disappointed to still be charged a delivery fee.
Overall the hotel is beautiful, the room is beautiful but the service and some recent changes has made this less of a vacation and more of just a room to stay at.
Lovely rooms! Just wish the lobby bar was open earlier.
The wedding venue was beautiful and the staff was excellent. A great experience for a family wedding.
Stayed here for a wedding. The staff at the hotel were excellent especially the bartender Natalie. She really went the extra mile for the whole group. I stayed in the king bed couetyard view room. Was extrememy well kept and very quiet. The rain shower had especially good pressure. Would recommend this hotel to anyone looking to stay in Kitchener and for any events be they social or professional.
I was there to drop off my daughter for a wedding. I did not go inside.
The staff are very friendly here, especially the front desk staff. The room was clean and comfortable. My only complaint was parking... there isn't any that you don't have to pay for.
I love how they have reinvented the Walper! Nice spot.
Updated boutique hotel in a good location right downtown
Stayed at this hotel not by choice and it was great. New modern rooms and fancy soaps. The bar and breakfast area were top notch and the staff were extremely friendly. Will be back when I'm in the area!
We went to the Lokal bar for some drinks. The decor is beautiful, and the service was excellent. Would definitely recommend!
Stayed in the cityside king, room was clean and the staff was great! Love the soap supplier they use here
Very clean and professional building with great staff.
The food is pretty good service is slow depending on night but waitresses make infrequent rounds.
Nice rooms. Desk staff struggled with special request. Everyone was friendly and welcoming.
I was just walking by but it looks like something is going on alot of people all dressed up?
Rooms were beautiful and the while look of the place was elegant yet modern! Staff were great!
The Walper is a wonderful boutique hotel in the heart of Kitchener's downtown. Within a 1 km radius, you're surrounded by a wealth of great food and drink options, including an a couple of options for dinner or cocktails. The rooms are modern, with a great mix of colour and materials and although you aren't going to find a great view, the small touches like in-room pour-over coffee, decor, and creature comforts more than make up for it. Highly recommended, and I plan to return to stay in the future.
Christmas event. Great great dinner. Pudding was a little dense. Staff was really friendly and the space was awesome.
Recently renovated and made the following poor decisions: weird toilet seats where the lid fits over the sides of the seat, so if the seat is raised you have to close the entire thing to get the seat back down. Weird shower where the left knob controls where the water goes and the right knob controls the temperature and neither one is marked in any way. Not offering creamers or whitener with in-room coffee. One ply toilet paper in a room that costs nearly $200 a night. But the worst decision they made was not to add any sort of sound insulation between the floors or rooms. We could hear every step the person above us took, as well as their luggage and furniture dragging across the floor and the heavy bathroom door slamming. Couldn't get a good night's sleep thanks to this. Definitely not coming back. Rating raised to 2 stars thanks entirely to the sympathetic lady at the front desk who offered complimentary brunch by way of apology, which we could not accept as we were leaving on a schedule.
Beautiful hotel! Came for a professional event and will definitely come back for a stay. It had modern but warm decor with a bit of a hipster twist. So many local touches. The bar area is really inviting with lots of comfortable seating. The drinks are top notch. Creative non-alcoholic mixes as well. Try the Apple Sage Fizz.
Hosted my wedding at the walper in 2017 and it was truely exceptional. I cannot recommend the walper enough. The food, venue and service was all truely exceptional.
A very nice, classic hotel with modern interior in the middle of the quieter town of Kitchener.
Stayed here for a short business trip and really enjoyed my stay. Room was comfortable and welcoming
Everyone in the hotel was so helpful and easy Going, room was beautiful, Wi-Fi worked throughout the hotel not just our room. Would definitely recommend staying at the Walper
Stayed here while traveling for a job interview. Hotel was clean, rooms were modern, staff was friendly. Close to a lot of amenities. I know there is a restaurant in the hotel, but bender checked it out so I can't really comment on quality. All in all a good trip.
Vintage but also fully featured and decor was on point. Responsive staff. Would stay again.
Amazing renovations. Lokal bar is stunning and Stacy was a superb host
Unprofessional. There was a (large sized) fly in our room and another dead by the window when we checked in. Service was slow.
It's been a week since we checked out and we have not received the invoice yet.
Would not recommend.
Friendly staff and beautiful hotel. Room was clean and updated. Decently sized room with tall ceiling. Parking is not a problem (parking deck across the street). Clean sheets and I had a good sleep.
Nice, modern furnished hotel in the center. Only the corridors are a bit angled due to the architecture of the old building. Everything was very clean and the staff friendly. For a quick stop in the middle of Kitchener highly recommended.
Absolutely fantastic! The staff was amazing and the accommodations were lovely.
Hotel was beautiful. Receiption very friendly.
Beds comfortable but " no parking except the one across the street " self parking plus you have to pay for it 14.50, on totop of 200 dollars already.
Very cool and up-to-date place - from road warrior to couples get-away - recommended. (Me mostly as a road warrior!) But would definitely bring my wife with me here for weekend while visiting K-W area.
Clean, comfortable, awesome staff, very accommodating. Can't do better in the area
I had such a wonderful stay at the Walper. I had not been since before the recent renovations, but I was so impressed at how gorgeous the room was. Very modern and vibrant, while paying homage to the history of the building. The staff were very accommodating as well. Would highly recommend for anyone visiting KW (or even those who live in the city looking for a staycation!).
Fantastic event to kick off Oktoberfest!! Walper was very nice, clean, great staff and great crowd
Beautiful ball room, clean, spacious and very modern look overall.
What a great transformation done on this beautiful building
Clean rooms and friendly staff. Thermostat can't really be controlled so the temperature is often not what I wanted.
Gorgeous hotel, and the lobby bar is phenomenal! Incredible boutique mixology tasting experience. Renovations are fantastic.
Love the modern clean renovations to this beautiful old hotel. Great location too. Staff goes above and beyond to meet guest expectations. Will Def come here again when in the area.
Came here for an event so I can't comment on the rooms. However, the lobby and event space is gorgeous.
Hotel manager lied to my gf face about the reservation that was not available then became irrate when face with the truth...stay clear from such disrespectful establishment
Classy and elegant hotel. Great breakfast place next to it. Highly recommended.
The food is amazing! The service is super friendly and outgoing. They even helped me load in my DJ equiptment.
The Oak Room and Lobby is a great venue to host any small professional event, and the food and drink service was excellent!
We booked our wedding night at the walper and the room was INCREDIBLE. The staff was so helpful during the booking process and did everything to make our staff perfect. We ordered room service for breakfast and it was quick and delicious. There was an issue with the billing details but the hotel staff quickly fixed the issue and refunded our stay - excellent customer service
Attended a wedding reception held. Staff were courteous and professional, venue was professionally decorated and well kept. New modern look to the hotel.
Good location, with a very friendly staff. The room is big, with desk, mini bar, AC/heater, a nice closet, big and clean bathroom, and an excellent shower. The room service stops at 10pm, and in the mini bar they put only water, with no option to buy snacks or something similar. If you are planning to arrive late, bring some food or be ready to order something.
Great location, clean comfortable and spacious. Parking close by and secure.
Great location for downtown guests. Close to many local attractions like The Museum and City Hall....
I went to this place for private event. I really enjoyed the atmosphere and food! Good service and friendly staff! Nice atmosphere!
Great place, staff are helpful and decor is lovely. The lifts are a bit confusing though and take away from the atmosphere.
walper.com
