W Paris Opéra Reviews

Nice rooms and staff but not to my taste. Loud Europop played in every single space throughout. Very expensive for what it is.

Absolutely perfect, I came for the evening of Wednesday evening, Zocodisco, very nice home, bar shooter, good cocktails, and especially very good music, and small surprise live and dancer, in short a remake for winter Wednesdays

Fantastic place to stay with the Opera view. Near shopping area. Near tube and rer. Staff is friendly.

This hotel is great, but I bought a cell phone chip at the Apple building next door. If you replace the contents, you can use the phone at S9.

I love this hotel. It is in a great location, it's very modern, the staff is extremely responsive. It's an amazing hotel, highly recommended.

Spent a week at the W and enjoyed it immensely. The hotel (and rooms) are small but that is par for the course in a city like Paris. Room was charmingly appointed. Love the hot shower & Bliss toiletries. Staff was warm, helpful, courteous and gave us great advice. Convenient location near the Opera and with restaurants and shopping nearby. A nice walk to the Louvre. Would stay there again in a heartbeat.

We stayed here because i was the only place left, but actually i turned out to be a great location, and the Wow suite was delightful. Service was great. View was lovely.

The W Paris Opera is the third W hotel I have stayed in recently, and while smaller than other locations (only five floors) including Santiago, New York and London it delivers on the brands' promise of modern independent cool. It is located next to the Apple Store and walking distance from Galeries Lafayette in the Opera district. While checking in I was offered sparkling water and a coffee which was a nice touch. The W features a lounge and restaurant serving breakfast, lunch and dinner) that are smartly designed and attract many locals and tourists looking for a quiet, trendy spot to meet. On the fifth floor there is a very small gym that features two treadmill machines, one cycling machine and a bench with weights. The breakfast, at 33 Euros a person, was a slight disappointment given the limited variety of the buffet, offering staples such as yogurt, pastries, cold cuts, cereal and fresh fruit. Having selected a standard room with a queen bed I was pleasantly surprised at the size, including a large wardrobe, large TV and very comfortable bed. The bathroom featured a separate toilet room and a comfy modern shower room. As expected the amenities provided where many including bathrobes and a very complete bar. The entertainment center did not feature any on demand movies but it makes sense given the extraordinary connectivity options provided. The service, while not fast, was warm and candid. All in the W Paris Opera delivers a unique personal experience that adds to the "je ne sais quoi" of Paris.

Great location, right by the opera. The staff was super friendly. Excellent service!

Excellent location with ideal access to transportation. Service was good and friendly. Rooms were a bit small.

Very nice hotel, located centrally in Paris. Louvre is at walking distance. We got an upgrade from cozy to wonderful room. We noticed cigarette smell in our room, staff handled it very well and arranged a new (fresh!) room for us. 10/10 would recommend.

The location is unique, the front desk service is good, but the room is uncharacteristic and relatively small

Super central. Stylish, at the top level.
Certainly a bit expensive, but excellent quality of living. Highly recommended!

No free wi-fi connection, no place to keep baggage safely.

Great location! The Roissybus to and from CDG stops a block away so it's very convenient. Staff was helpful and rooms were great, especially the showers

Very hip, excellent location, good service & concierge. Little bit pricey but this is Paris after all...

Room was clean, warm and comfortable and staff were professional and welcoming. So why only three stars? The place feels like a slightly tacky nightclub; red lights and house music in the lift, all black decor with spot lighting in the toilet, and bizarre design choices in the room that make basic tasks like washing ones face a chore. The iphone charger in the room was broken and the alarm/music dock used the old style connector so if you have an iphone 5 or above you're out of luck.

Perhaps as I approach middle age my tolerance for "funkiness" is rapidly diminishing, but I'd really prefer function over form when it comes to the basics. That being said, I can't really fault the overall quality of the hotel and if you're looking for something snazzy and have money to burn then it's probably a good pick.

Not bad but high prices. Carpaccio of dehydrated vines to be removed from the map. Very good service. Octopus, cod, asparagus, very good.

Great location with super friendly staff and champagne and jelly sweets on arrival, nice.
Initially looks trendy and high quality, but soon notice the worn decor and general lack of maintenance, giving a feeling similar to a tacky night club without the sticky floors. Also the bar closes at 11:30.

Room issues:
1.No access to juliet balcony to really enjoy view of palais,
2.No free WiFi,
3.USB phone charger cable broken,
4.Stereo only supports iPhone 4 or below,
5.Headboard was ripped,
6.Panel missing from bathroom unit exposing mains sockets,
7.Safe battery needed replacing,
8.Buffet breakfast costs 38!

Above all I'm afraid to say this hotel doesn't give the "W feeling" like London or Barcelona.

Needless to say we won't be visiting again or recommend to others.

#MustTryHarder

It was OK. We did not get upgraded so I can only report on an average King room. It's tight (expected), but oddly so. Their mini-bar tray consumes one of the only flat surfaces in the room, and otherwise there is no room around the sink for any toiletries. The lighting system is really dumb. You cannot turn on only the loo without illuminating the entire room - pretty rude in the middle of the night. The windows are not soundproofed - street noise (and one screaming nut case) were disturbing. Room service prompt and organized. Concierge gave good dining recommendations, but I suggest you do your own searches - find places to match your preferences. I found some incredible dining within easy walking. One caution: early morning -pre-arranged taxi failed two mornings in a row. Otherwise, normal taxi help was fin.

Very friendly hotel with excellent customer service

Spacious room and great location. Clean and modern, unlike most of high-end hotels in Paris. I would give 5 stars if amenities are as good as other W hotels.

Hotel with a good view to the Opera. Close to Laffaet Galary.

Been a Marriott Member for 10+ years and timeshare owner as well. I would say this is one of worst stay we been to. This location needs some major reno and TLC. For the rank and rating this hotel is advertised, it is not up to par and the pricing is not worth it. (-1 star). Room is small, can't complain about that since it is in Paris, it's like NYC. But the issue is that the room smells bad, carpet is old, shower door doesn't close properly (-1 star). Room service menu is outdated and pricing was wrong so when the bill came...they had a hard time honoring the price mistakes but eventually did. There was one night when there was a party on the first floor, the music and smoke came all the way to my floor. We can hear the music and feel the vibrations. This did not end till around 2am. Lobby wasn't able to do anything about it, since they booked the venue. (-2 stars). A hotel is meant for a nice experience and a restful sleep at the minimum. Not worthy of the Marriott brand. Kudos for the folks who tried their best. The concierge helped made a restaurant reservation even though it was full online (+1 star). I won't be coming to this place.

There are some unfriendly and racist employees. Service is also worst. No amenity has been filled in during the stay. Pitch. I will not go again. We stayed in a good location and w name, but very disappointing

An unforgettable evening in a chic and trendy place. The friendly service greets you with sweetness, the cocktails are superbly prepared and delicious, the soft light makes it the perfect place for your dates ;-)

Beautiful since the renovation, and the restaurant is very good too
The location is perfect

Amazing customer service. Everyone from the person tat the door to the reception ladies were well trained to make sure our stay was as best as possible. They truly understand what excellent customer service means. No matter what we asked for they found a way to say yes. The friendly service continued at the breakfast area every day. I am definitely not one to be impressed easily but I must admit the staff at the W Paris exceeded my expectations in every way. As to the location of the hotel.... you can not ask for better. Many sites were within walking distance and public transportation is steps away. Very convenient. We will definitely stay here next time we visit Paris.

I must admit that this W represents the idea of a quality, sort of large size boutique hotel. I got immediately upgraded to a mega suite with nice views of the Opera Garnier. First and foremost, their rooms are full of space and nice attention to detail. Another nice detail is their great room service (yes, you can order food from their Sergi Arola restaurant). Their staff, though young, managed to give me quite good tips about some places where I wanted to eat and do some shopping. The only but, important for me, was the gym, which is rather small and the lack of a proper spa.

2/5 because

- dirty/damages carpet!
- damaged walls in room and toilet
- small rooms
- no sauna/spa
- tiny gym
- No eggs Benedict for breakfast!
- outdated TV/Speaker (iPhone 4 socket and cheap)
- no proper hotel lobby, stuck onto the side of an apple store

On the plus side it's still a great hotel with great service but for the price it is well below expectations. Comparing with W in Amsterdam this is nowhere near!

Good atmosphere, friendly staff, lounge downstairs with cheese and drink selection. However was not able to find good food in hotel in the evening. Mostly sandwiches.
Overall, good impression and very decent view from room window to Opera house.

Excellent location opposite opera house. Rooms clean and reasonably large for Paris. Very modern and stylish.

Great location! Close to nearly everything, including shopping and metro. Room and service we're great as well, if a bit small.

Very nice place where you can spend one or more nights like just going to have lunch and / or have a few drinks. Professional meeting place also, it is very interesting because of its geographical situation. Underground parking is right outside the hotel.
In short a nice place where it is nice to meet.

Nice and small hotel close to several metro, opera and lafite commercial centers ... Very nice staff, delicious breakfast buffet, eggs on request, different types and the same buffet at no extra cost and serving light drinks and croissants at reception all day

Great hotel, great service and great view. Spg hotels never fails... They welcomed me. On my bday... Upgraded my room to have an operatic view .... Daily bfast is also superb.

Nice hotel but the music is far too strong for a business meeting.

Not feel like a W style hotel.
Just too expensive.

Wow. Loved the stay at suits overlooking the Opera. Worth the money. The staff and their service is excellent. You feel Paris in the room style. Close to the my favorite shopping heaven Galleries Lafayette.

Good location, close to shopping and sightseeing, small rooms but cost-effective, modern style, clean, fresh air. The staff is very nice and willing to help. The bar and restaurant are good, and I stayed here for a week in April.

Nice hotel and perfectly placed, but not a 5 star in my opinion.

Not exactly my style, too flashy and loud for me, but it s also kind of fun. The suites are comfortable. The hotel in general is comfortable, convenient in terms of location and the service is quite alright. Breakfast is typical average hotel breakfast.

Design hotel in the center of Paris. Perfect for Apple fans and Opera addicts

For a W leaves something to be desired ... anyway we always talk about high level of service.

Excellent hotel. They really went above and beyond to make our honeymoon stay special. Extremely comfy beds as well.

Well placed, but classic without standing out. It's nice like most W of this class, without a real false note but without small touches that would make the place unique

Always so cozy, service and discreet and responsive, I recommend

Old run down rooms. Cheaply put together. Joke of a gym, this is barely a 2 star

Wonderful hotel in the heart of the city friendly staff bi

It s hard to get disappointed with a W Hotel and this one not only is not an exception but exceeded my expectations by far. The food was amazing, the staff is just awesome and very friendly. Our suite was incredible and the decor all over was fascinating. I would go back without any hesitation at all.

great hotel, service and superb locations. recommended

Another W! High standard, keep going and high pace. They were able to turn down the volume a bit on the music in the lounge, especially on a Monday night. But a W is a W with all that means of design and fun details!

The hotels in Paris are beautiful, and several politicians from Brazil stay in these hotels, POLITICOS BAHIA BAJOS.

Low value for money (paid just above 600 euros per night). Very small room (even with W standards). Really bad "gym" / fitness center, a few bicycles and one low weight set. Cleaning of the room after the first night was made at 5pm just as we had returned to the hotel to freshen up for dinner. Another day, I asked for a fresh up while we were out in the evening (making the bed more or less) which would of course be done, the front desk replied - but it wasn't when we returned 5 hours later. Also, asked for some extra bottles of water which was met with a "yes of course" and 20 minutes later, still no water. Called again and still no water after waiting 15 minutes so we gave up and went out and bought water.



All in all, avoid W Paris and spend the money elsewhere.

I can not judge the hotel because I'm not staying, however, I spent an evening at the Lounge W (Bar Hotel) absolutely extraordinary. The service people are lovely, helpful, smiling and available, the atmosphere is very warm and the cocktails absolutely delicious! Well, after it is me who, exceptionally, was bartender so it is normal that the cocktails are good! ;) In any case, it's very nice and the terrace is very nice. NB: I ask you to ask Bruno a little Flair show, it's amazing!

Bar expensive: 8 a cream coffee ... Armchairs not very comfortable. Very wesh wesh service.
Not recommendable.

Excellent!
Great service
One block from premium stores, Galleries la Fayette

Lovely stuff
Cool place to hang out
Had few stays and spent NYE so much fun with all the staff dancing too

Modern decor. Well appointed rooms. Staff available. Restaurant closed a bit early due to non-affluence when I was there but it was Christmas time. I will return without problem.

My comment is only about the bar / terrace open in summer

The atmosphere is nice, we note the effort on the decor
The service at the table is good too, the waiters are nice

On the side dishes, there is little choice and so to speak no card cocktails (only spritz); similarly, if the dishes are good, we will note the very small quantities both on the boards and on the tapas

Not price effective. Horrendous restaurant with Terrible food. No amenities whatsoever. Stick with other spgs.

I have been to so many w hotels but this one in paris was dissapointing. The food was not eatable the service was terrible and very dirty everywhere. Sry

An excellent but as of November 2019 hotel is renovating, expanding rooms and arranging the balconies

Excellent hotel, friendly staff and good sized rooms

It's trendy, modern and classy. A very design place. It has just been renovated so a nice setting. Located right next to the Opera House, they serve us great homemade cocktails! They have very high prices but it's worth it. The kind of place where we go to make it happy but not often, the stock market does not allow it.

The staffs are friendly but we don't like the room. The design and functionality in the room is bad. Alot of mirrors but felt like no doors.

This W hotel needs remodel. The room in quite small than expect and old in some ways. Also the lobby space is very limited

A place that really contrasts with the atmosphere of major Parisian hotels ....! ... Do not miss it!