Volkswagen of Springfield

Volkswagen of Springfield Reviews

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4.5
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Great sales guy. Kash Rahiminejad, the salesman wh...

Great sales guy. Kash Rahiminejad, the salesman who handled my purchase of a 2017 Passat, was knowledgeable, business-like, and made my buying process easy and quick. I have and will recommend him to others.

I bought a car from these guys, but have found the...

I bought a car from these guys, but have found them to be rather unprofessional. I received my car without any tags (including dealer tags), and a fair amount of sticky residue on the windows and passenger door. The couple hundred I saved relative to the quote from another dealership was not really worth it (and I imagine pushing a bit harder at Stohlman might have gotten me a price match).

Excellent all around experience dealing with them....

Excellent all around experience dealing with them. Jonathan was willing to work with me over the phone since I live a few hours away. Gave me the best deal I could find on a Golf R. Very efficient experience at point of sale as well. 10/10 would recommend.

The experience with Eric Ochoa was very good. From...

The experience with Eric Ochoa was very good. From the test drive, negotiations, paper work thru to helping me transfer my plates from my trade he handled everything well. The dealer gave me a fair price for both trade and new car.

Had a very solid, no-hassle experience buying a us...

Had a very solid, no-hassle experience buying a used car at Sheehy VW Springfield. I went in knowing exactly what I wanted and the sales staff and financing department worked hard to make the numbers fit my budget. Delvin and Herbie especially were very personable and took the time to make sure everything worked out. Would highly recommend.

I bought a 2015 Jetta TDI SE w/Connectivity on 8/1...

I bought a 2015 Jetta TDI SE w/Connectivity on 8/12/2015 and love it. I always told myself that if I bought a Diesel it would be a VW. The folks at Sheehy had exactly what I needed and wanted right down to the color and options. Frank Calderone worked real hard getting the car ready for me and the financing was great with Vanessa. I highly recommended the folks at Sheehy VW. Such a class organization.

Can't say enough great things about my sales consu...

Can't say enough great things about my sales consultant, Minho Kong. I'm a fist-time out of state client and he treated me like I was a long time customer buying my third car from him. Quick to respond, made me feel like a priority - and didn't change the pricing on my car with each contact we had.

Upfront pricing, no games but at the end of the day a GREAT deal and smooth purchase (took maybe an hour). If you want to play games and have the pricing change on you 4-5 different times, there are plenty of other dealers to work with. If you want the best prices, service and a quick trip - go with Sheehy VW and work with Minho and Kelly. Love my new VW!

My husband & I purchased an r-line Atlas yesterday...

My husband & I purchased an r-line Atlas yesterday and we couldn't be happier with the smooth process and great customer service that we experienced at this dealership. They offered the best price on the particular model that we were looking for, but that was not all. Jonathan was our salesman and was extremely patient with us through the entire process. He answered my many questions over the phone and was not pushy at all! He was very knowledgeable and made me feel confident with our decision. We also worked with the sales manager Khash & AJ in finance who were great too. It was well worth the drive. I would definitely recommend this dealer.

Bought a car through Minho this past weekend and a...

Bought a car through Minho this past weekend and am very satisfied. The customer service and transparency was great and the price was the lowest I was able to find between five dealers. Would definitely work with Minho again.

Awesome car buying experience! Can't say enough a...

Awesome car buying experience! Can't say enough about Rihad, our salesman & Kelly in finance. Everything was done quick & painless!!! We thank you for helping us get a car for our Evan.

Test drove a car at this dealership. Friendly and...

Test drove a car at this dealership. Friendly and professional service. I did neither ask for a quote nor buy a car, but if you are looking for a car I would recommend stopping by this dealership for a test drive and a quote.

Naim made the car buying experience easy and simpl...

Naim made the car buying experience easy and simple. He was extremely knowledgable and professional. I had a lot of questions and he took his time with the process and explained everything in detail. This was my first time putting a car in my name so I was nervous and afraid of making the wrong decisions - he made the process understandable and fun! I am in love with my Jetta and will definitely be back to Sheehy! Thanks again! :)

Bought a Tiguan here and the salesman was great. T...

Bought a Tiguan here and the salesman was great. The sales manager was awful on browbeating the salesman to sell us stuff we didn't want or need. The worst part was afterwards. It took them 2 months to register our vehicle because the finance people lost the check to cover the cost of the vehicle. We were told this was our fault since "normal people don't pay cash for a car". The after sale experience was hideous and no one bothered to attempt to help.

Sheehy VW of Springfield, VA This was my second ...

Sheehy VW of Springfield, VA This was my second dealing with Sheehy VW of Springfield, VA (first for a terrific new 2010 VW Jetta Sportwagen & second and most recent for a terrific used 2014 VW Jetta Sportwagen) and each time I walked away very impressed with the staff there, maybe even more impressed this time. The team that worked with me were exceptionally friendly, professional, helpful and made the purchase go wonderfully easy and pleasant for me. The team: Samim Amirabadi Sales Consultant, Sid Azadi (especially terrific) Used Car Sales Manager, John Mercer - General Sales Manager, and Perry Dellagatta Finance Manager. Each member operated smoothly and efficiently, like a super friendly well-tuned management team, there to help me in every step. Thanks everyone. Henry Gregory, 10/26/2018.

I bought a Mazda from De'Maryo. Super helpful guy,...

I bought a Mazda from De'Maryo. Super helpful guy, he will really help you get the price you want or the specs you need. I highly recommend if you are here to buy a car you ask for De'Maryo. He is super polite, generous, HONEST, and really works for you.

Ron provided an excellent, swift and easy process ...

Ron provided an excellent, swift and easy process through the purchase of our new 4runner. Ron clearly met every expectation and took the time to provide the perfect customer experience. I would highly recommend Ron to anyone. Thank you Ron!

Worst Experience were. i walk in the dealership lo...

Worst Experience were. i walk in the dealership looking for a Atlas. instead of first showing me a car the rep started calculation on my trade. Once he was done telling me all the stories i ask him what will he offer on his car , answer was the price online is final. Didn't even bother to show me the. Never experienced such a behavior of a car sale rep. Never going there again.i would have given -1 if possible.

I live two hours away from Sheehy VW, but Scott Ob...

I live two hours away from Sheehy VW, but Scott Obrien made my distance purchase a breeze. All negotiation was done ahead of time and there were no surprises when I arrived. Emily in the finance department was also great. I highly recommend this dealership.

We bought a Passat 2015, not only they gave us the...

We bought a Passat 2015, not only they gave us the car dirty but their customer service to fix it is awful ! I thought about getting another VW from them but I think I will look for a better experience. Sales manager is not responsive neither the sales rep that told us we can call anytime, no answer, not reply on email, no follow up or response on text messages. You have to go to the "boss" to get a response that do not go farther than apologizing for the inconvenience

My boyfriend and I recently bought a used GLI from...

My boyfriend and I recently bought a used GLI from Sheehy VW and our sales consultant was NAIM BRYANT - He was amazing throughout the entire process! If you are currently looking to buy a car, you know the search can take time and be quite stressful, however, working with Naim made all of the difference. We called about this specific car at 4PM on a Sunday (and the dealership was closing at 5PM) but Naim said he would be happy to wait up for us and ended up staying until after 7PM to make sure we had all of the information we needed and were fully confident before finalizing our purchase. He was patient, knowledgeable, helpful and understanding. He even walked us through the car's features and showed us how to sync up our phone to the system at the eleventh hour. Ask for him when you go to Sheehy!! (Added bonus - the dealership was a nice facility and the rest of the group was very friendly). We couldn't be happier with our new GLI, but we we are even happier with the experience!

I had been using this dealership for service on my...

I had been using this dealership for service on my older vehicle and decided to come in to explore purchase and leasing options for my next car. I worked with Mohamud, who took a lot of time to understand what kind of car would work for me. I appreciated his honesty and professionalism. He was able to work with his team to get me a great deal. Unlike previous car buying experiences at other dealerships, I did not feel rushed or pressured at all. I would highly recommend this Sheehy dealership and Mohamud specifically.

I had an excellent experience with Riadh and Kelly...

I had an excellent experience with Riadh and Kelly at Sheehy Volkswagen in Springfield, purchasing a new Volkswagen. Both were very responsive and straightforward, and they stayed late to help complete my purchase.

Had a GREAT experience at Sheehy VW purchasing our...

Had a GREAT experience at Sheehy VW purchasing our new Atlas! Our salesman Jay was great to work with. Very knowledgeable and friendly. Also very chill and not pushy. Worked with us at our pace. He and the manager Russ even found the EXACT trim and options we wanted. If you're looking for a VW this is the first and only place you should go.

My experience at Sheehy Volkswagen in Springfield ...

My experience at Sheehy Volkswagen in Springfield was outstanding. The staff were friendly and more than willing to offer me great service. I bought a 2019 VW Jetta SE at an amazing price and the process was very smooth. My sales assistant Freddy Romero was very professional, nice, accommodating and got me a really great deal on the car. If you are looking to buy a Volkswagen for a great price without the stress of being pressured into a deal, I recommend Sheehy Volkswagen in Springfield.

So in love with my new car!!! I worked with Kathe...

So in love with my new car!!! I worked with Katherine over at Sheehy for a few months. She was very patient with me while I got my life in order to buy my new car. I felt like the folks at Sheehy didn't hassle me, they let me take my time in making my decision. Along the way, Katherine kept me up to date on on any great deals they had going on. I told them my expectations and they were able to get me exactly what I wanted for the price I needed. I would say it was overall, the least stressful car purchase I ever made. Even after the deal was made, Katherine spent a good 30mins showing me how to use my bluetooth and navigation. Again, just being friendly and patient and making the whole car buying experience very satisfying. I will be getting my services done here as well, I am expecting/hoping to continue to recieve such a high quality of service.

Very pleased with our business transaction at Shee...

Very pleased with our business transaction at Sheehy VW. Our sales consultant, Riadh, was extremely professional and knowledgeable about the Certified 2017 Jetta SE that we test drove and ultimately purchased. The purchase transaction was smooth and Riadh guided us through the process in a timely but thorough manner. We drove our new purchase home after spending a little over 2 hours at the dealer. It was our first visit at Sheehy and I was impressed with the professionalism of all employees that we encountered during the transaction. If you're looking for a VW, I would definitely recommend that you give them the opportunity to sell you a car.

Service department is always great. I feel like ...

Service department is always great. I feel like a VIP when I come to this store. They have a comfortable lounge and clean service area.
Sometimes coupons are available, but if not be sure to ask for a discount.

My experience here was below average at best. I wa...

My experience here was below average at best. I was originally working with another Sheehy store in Alexandria, Sheehy Honda, and they had agreed to dealer exchange a Sheehy Select 2010 F-150 Lariat 4x4 to their location. When they said they could do it Friday, I was later notified on Saturday that I would have to wait until Sunday for the exchange. Understanding the car business from prior experience, I knew this meant that the truck was still on the market - not on hold - and I needed to buy today or else somebody might buy it out from under me. Not a problem. Then I arrive at Sheehy Volkswagen and I am informed that the reason the truck could not be dealer exchanged on Saturday is because their Comptroller was interested in a joint purchase with her husband on Monday and were "thinking about it still." I am all about taking care of your own, but the truck was never listed on hold at Honda, nor was I informed and I have the texts to prove it. I'm familiar with dealer systems and know that when a truck is on hold and out of market on their website it should have been pulled down. Regardless, I was never told at Sheehy Honda, even when I told my salesperson that I was going over to Volkswagen in Springfield. The issues don't end there. When I test drive the truck, it has low tire pressure. OK easy 3 minute fix for them, not a problem. Fast forward when I take delivery of my truck the low tire pressure is still there and the fuel was at 75%. I took another picture at delivery to verify my statement. I understand that my salesperson Ray had other customers but this doesn't excuse delivering a truck that has a warning indicator that is easily rectified - there were other salespersons around to help and if he was cautious about another salesperson asking to split commission over a three minute fix that raises questions in my mind. I brought these two things up with Ray and he said that the gas was Sheehy policy for used vehicles. So, because they aren't new vehicles they don't get 100% gas. Do issues get swept under the rug because they don't have a manufacturers survey that doesn't go to customers ? Even after Ray said he would talk to his manager about the low tire pressure I have not heard anything, nor an update on my second key being shipped for it being a Sheehy Select. I ended up fixing the tire pressure on my own and fixing the rusted tail gate latch with some WD-40 but regardless this leaves a sour taste in my mouth because I know the business and I know how to distinguish between good and bad service and being a former dealer that my friends rely on for advice, I will advise them to steer away from Sheehy because it is evidently clear that there is a fundamental breakdown in communication between Sheehy stores and lackluster used car service that leaves consumers feeling inadequate.

UPDATE 8/24/17: It's been 10 days since I bought the truck and the sales person promised a second set of keys for the truck being a Sheehy Select but they have never sent me any keys yet, nor have they gotten in contact to me about the review I left. The truck ended up having problems with the IWE solenoid and the hub actuators. I recommend if you're looking for a used vehicle that you bring someone along just as qualified to inspect anything used.

I am very pleased not only with the outstanding se...

I am very pleased not only with the outstanding service , but I have enjoyed driving my new Tiguan. The experience was completely painless. Mohamud Ali a professional sales person and treated me beyond words . Thanks again and we will definitely be recommending friend and family at Sheehy VW.

Working with Demaryo Platt was a pleasure. He was ...

Working with Demaryo Platt was a pleasure. He was competent, knowledgeable, and friendly, and helped us get a great deal, not only on a new car, but on a trade-in. We would absolutely work with him and Sheehy again.

Frankly the overall experience was good, good coff...

Frankly the overall experience was good, good coffee, nice bathrooms. Was not a fan of not getting to test drive the vehicle alone, but I understand different dealerships in different states have different rules than others. Salesman Emmanuel was very knowledgeable about the used vehicle we drove along with the new vehicle we ended up leasing. He needs to be a little more asertive. Needed more confidence. It's a good thing John stepped in when he did and asked us the right questions. Because he totally sealed the deal. Financing was quick and painless as well as informative and helpful thanks to Vanessa

Drove from PA to purchase a car through De Maryo. ...

Drove from PA to purchase a car through De Maryo. He was a great salesman to work with. Very respectful. He was also extremely helpful and accommodated our requests. We would highly recommend dealing with him. Thanks for the good experience!

This place really was easy to deal with starting w...

This place really was easy to deal with starting with Fredy R in sales. We got here later on a Saturday and they were willing to keep the doors open to give us extra time. We went to another VW dealer Lindsey of Dulles and they had several cars listed on their website without photos, stating coming soon. Unfortunately you could not buy those cars but it was never really explained. We wasted 1.5 hours at that dealer, only saw one car, and found out that if you were not financing with them, they added in a extra $1,000 to their internet price. Already an hour from home, we drove a little farther to Sheehy. Fredy Romero was our salesman, and was very kind and polite. He never felt pushy and was always willing to get us an answer. He let us do everything at our speed, which we enjoyed. We also had dealt with Perry, the used sales manager, who was also kind and polite. He stayed late to help finalize the deal and missed some of his managers dinner. AJ in finance was also great to work with. Overall, we had a great experience here and we would consider this place over any others in the future. Dont waste your time elsewhere, do your self a favor and stop here. Thanks Sheehy!

We bought a car from Mohamud Ali, who was excellen...

We bought a car from Mohamud Ali, who was excellent. Mohamud Ali is no nonsense, honest, and straight to the point. He didn't talk down to us and was extremely pleasant unlike other dealerships we have been to. We were able to get a great deal from Mohamud Ali and Sheehy VW Springfield!

We bought our new VW Jetta from Sheehy's Springfie...

We bought our new VW Jetta from Sheehy's Springfield this week.
I made contact with a memeber of the Sales team, Fredy Romero who looked after our needs.
Fredy was exceptional, very professional, courteous and a pleasure to deal with throughout the entire process.
He listened attentively to us and catered for our needs with the right vehicle and we worked out a great deal on the car.

A big thank you to Fredy and the team at Sheehy's VW Springfield. I look forward to going back there for our next vehicle

My tire blew out coming off I-495 to I-95 due to a...

My tire blew out coming off I-495 to I-95 due to a pothole (They really need to get that offramp fixed!). My car was towed to Sheehy VW and Ray was my Service Rep. Ray was professional and prompt in getting me taken care of. I would recommend him and Sheehy Service dept.

Great experience all around. Sami scheduled with u...

Great experience all around. Sami scheduled with us via text, we showed up with limited time to trade cars, and he had us out the door in our new car in 1.5 hours start to finish. Highly recommended!

Overall great experience! I couldn't be more happy...

Overall great experience! I couldn't be more happy with my new car and the affordable price. Thanks to Ray for being a great salesman and showing me what the best option for my style was. Also, awesome help from his manager John who was able to explain all the payment options in a very easy way. These guys are the best and they will make sure you'll leave out of there with a huge smile on your face!!! 10/10 for EVERYTHING!!!!!

Well, what can I say? I came in looking for a spec...

Well, what can I say? I came in looking for a specific car and met a terrific internet sales guy.

He was laid back and did not push or pressure me. He gave me up front details UP FRONT and when I found things wrong with the car, he immediately had it taken care of by professionals. What I liked most is that my work keeps me running around and busy so I tend to overlook sales calls or sometimes fully intending to, i do not; but Tom had me covered. I was in another store replacing my phone and I said give me approximately 30 minutes and call me - 31 minutes later, i got a call - professionalism at its best!

The whole "purchase ordeal" lasted approximately 2.5 hours for me - on a used car nonetheless. Most of that time was spent dealing with my eccentricities and not the dealer run car test drive/showing, pricing, financing or badging/plating my car - in essence, i got in my own way and Tom helped me get in my car.

Great experience. I am not a doting fan nor are we friends outside of my purchase, but I have bought 8 cars in my 29 years alive and this was the easiest, most comfortable experience to date.

Not only was my sales guy Tom a cool guy, but more surprisingly, the finance guy was super cool too. Gave me the best deal possible and had me in and out and financed in 25 minutes flat. Given, i did provide my info on paper, had Tom fill it in, send it to the financial office, call me over and have me sign, dispense the down payment and have my dot matrix deal-on-paper, in 25 minutes; which is absurd! Maybe they work at Jimmy Johns too? Lol

Great job. I'll definitely see you again Tom and likely Sheehy too! Thanks :)

Loved my experience buying a used car at Sheehy VW...

Loved my experience buying a used car at Sheehy VW Springfield. Mohamud Ali was easy to talk to and a fair negotiator. Mohamud explained all the details prior to signing, and made me feel at ease. I would recommend Sheehy VW and Mohamud Ali to anyone.

I bought a new Tiguan here from Sami. He was great...

I bought a new Tiguan here from Sami. He was great to work with: polite, professional, personable, and knowledgeable. AJ Javadi, their finance manager, was also a pleasure to work with. If you need a Volkswagen in the area, I d recommend heading to Sheehy Springfield! We went to a few dealerships and felt the most comfortable with VW Sheehy Springfield.

Dear Kash thank you for the outstanding service. f...

Dear Kash thank you for the outstanding service. from the beginning you were honest and right to the point. This made it easier for us to find a car. We contacted five dealerships and frankly you were truly the best in professionalism and you flat out beat all the competition. I don't want to sugar coat this but you were great and I wish more of the cars sales force were like you. I will definitely let any other person interested in a new car know about your dealership but specifically you because of your demeanor and candor. Your people's skills go a long way and your honesty is all that customers want. I wish you the best of luck in your future endeavors.

Very satisfied with my car purchase here. They rea...

Very satisfied with my car purchase here. They really seemed like they were concerned with what I wanted. I drove two and a half hours to buy my car. I'll be back for my next car purchase

Carlos A/Richard Pham - Thank you for all your gre...

Carlos A/Richard Pham - Thank you for all your great assistance and service for getting me into my 2010 VW CC 3.6 4motion.

for me to go home in the car "the stars had to line up" and Carlos A & Richard P made it happen, even with my stiff requirements. I did not get there till late at night & the process took us passed closing time. During the whole process, the both of them were attentive & friendly. To me the most important part was they were not pressuring me into the car, they listened to my objections & worked towards a resolution.

I've avoided buying cars from dealerships because of their reputation. I am happy to say that Carlos/Richard have changed my opinion.

I would certainly have no problem referring them to my friends and family

Spoke with Samim via email late Saturday afternoon...

Spoke with Samim via email late Saturday afternoon who confirmed the vehicle I wanted was available and set me an appt for Sunday at 12 when they opened. Got there at 12:05 and nobody could find my appt. Also told that Samim wasn t there and off for the day. The guys there asked what vehicle I was there for and when I advised the vehicle, oh that sold but let me show you our other vehicles . This would have been nice to know seeing as though I drove an hr there for that vehicle in particular and no others on the lot had the black rim combo I was looking for. Wasted 2 hrs and gas for absolutely no reason! Horrible and will never patronize this location no matter what

Was looking for a new vehicle for months. Switched...

Was looking for a new vehicle for months. Switched from different makes and models but couldn't make up my mind. Logged onto google and Sheehy Volkswagen popped up first on my search. Let my info on the website and was immediately called by Scott. Very friendly and imformative...wasn't pushy or overbearing. Highly recommended!!!Ended up buying a 2018 Atlas.

Naim Bryant was very professional and efficient, h...

Naim Bryant was very professional and efficient, he asked qualifying questions that helped me land on the 2017 Tiguan. I am very satisfied with my purchase with sheehy Volkswagen of Springfield!

Volkswagen of Springfield

Volkswagen of Springfield

4.5