Vodafone Romania Reviews

Lipsiti de orice bun simt si integritate.
Apropo, cand mergeti sa discutati cu ei, e bine sa iei cu tine un avocat si un jurist.

The worst network. the worst application! Vodafone Romania will be ashamed that for more than a year you have done nothing concrete to solve the problem with the signal in Arges. Shame I have more unanswered requests and you have closed them for unknown reasons. I have not yet received a concrete answer! The fact that I do not have a signal, can not register on the network and can not call is not proof?

update: Colleagues from * 222 say send mail. SHAME ON YOU! place customers around

I had the worst experiences with Vodafone. It was a great relief when I terminated the contract

0 stars for the call center who do not answer even after 40 minutes and that almost every time. Plus, that after another phone number I can not talk to the call center because the "requested service is not available" and this 3 months is not available at all. Is it normal? Plus you had the good sense of stealing me for 5 euros. Thank you!

Very disappointed with the "big company". How to teach your people to lie shamelessly, just to have a contract signed? This is not how you work, gentlemen, this is not how services are sold. If you do not respect your customers, what do you think awaits you in the future ....?

Pathetic. Bad signal, my vodafone application execrable. I do not recommend. I took it to another network

I have been using the Vodafone network for at least 15 years, but I was lucky, I was a customer of the card until recently .... I changed the card for a subscription ... well, with this change there seems to be problems ... week I try to send text messages. Surprise - "text message not delivered" ... I check the subscription options and services, I fit in. I'm starting to ring the phone for anyone who knows what hidden settings ... nothing. I'm trying to call * 222. Andreea answers me. I follow the steps and always get to the same place, it causes me to press 0 and then tells me momentarily unavailable service and closes me. On the other side Vodafone sends me messages Any request Vodafone has its answer in the guide * 222. It's simple and fast: call * 222, say the request and the guide Andreea offers the right solution! Thank you, Vodafone. Well, the solution was neither appropriate nor found. I simply couldn't talk to a Vodafone counselor because Andreea was closing me. He gave me what is a hint, I have to enter a phone number for the Message Center. Super, I look for the number on the site, I find it but where I enter it I pick up the phone again ... nothing. I try again at Andreea, but maybe she lets me talk to a living person and some solution. Well, no! It always shuts me down. I find another phone number * 555 which is being paid this time, but what to do, I will pay if needed !! Answered a lady who, after I yelled at her (sorry for this but I did not manage to download) tells me that the change from the card to the subscription brings changes in the message center and as a result I have to make these changes manually. He explains to me how, I try to do it but the three little points that I had to press were missing ... and then the lady asks me what phone I have: answer: Iphone; Answer her: yeah, well I can't help you ...... Short long conclusion: 1.Andea doesn't have all the information and solutions, it prevents contact with a senior person! I don't think you should know who has the intellectual abilities to use such a robot, but Andreea, Andreea's robot tests them, intellectual abilities, patience, tolerance 2. I had to pay a call to Vodafone to tell me not to can help because I have Iphone, great 3. Absolutely nowhere is this information - if you make changes, transfers must change no to the message center and if you have Iphone does not work, you have to put your card in an android and from there you see what do you solve !! On their website you can find the phone numbers for the message centers and where to enter them, but you will find out by yourself when you button the phone and you land with it that does not have the "Message Center" section as if you have Iphone you are a sucker and so the information on the site is not complete dear mobile phone company 4. I lost 2 hours of my life today with Roboti, vodafone advisor, Vodafone site so that in the end I can handle only 5. It is not normal !!!! It is not at all normal for a customer, a consumer, a bill payer (because otherwise your phone is cut off) to be treated this way, with disrespect for your time, with disrespect for your patience !!! It is not normal to run after information from there and at the end: the answer is: Have fun !!! 6. The person from the store where I made the change / transfer from the card to the subscription had to be trained to inform the client of such situations, but let me be greedy and ask to help solve the problem I have not yet found an Android to help me solve my problem, but soon I come back with new information, maybe I can handle maybe not .... Thanks !!!!!

I am very disappointed by Vodafone employees in Targovishte treat clients with contempt and are vulgar and speak from a high level as if they are supreme communities and very phlegmatic when aid can unite customers to terminate some recently concluded contracts only at 6 days on certain products that do not use them due to lack of signal and have the right to terminate in 15 days from the contact date I am very disappointed by Vodafone.

the most fraudulent network in the world steals you until it can no longer invoice you that are not real

You do not respect your clients, I asked you to bleach me a month ago and you did not. Why?

Each card recharge is charged approx. one euro from the exchange rate difference - penalties.

Mockery!!! I am a client with 3 subscriptions over 20 years and the benefits are 0 !!!!!

On 27.08.2020 at 1:30 my father, university professor dies. On 27.08.2020 starting with 21:00 I allow myself to give a message to former students, master students, doctoral students that he has died and maybe they want to expresses a last homage, I'm sorry I gave more messages than my father, but my soul did not allow me to select between former colleagues, former high school colleagues, former college colleagues, former students, current students, you would be could you? The next day my father arrived at the chapel so that people could say goodbye to him, although many people came, none of them called, that's why I thought around 20:00: to call my dead father on his number and surprise what to see ??? phone was suspended ?????? Logically, I tried to call them to explain the situation to them, but it was not possible, not even at the payment service, to open my father's card. The next day (28.08.2020) at 10:00: I called the customer service where I was told to take a picture with the sim card and a request stating that I accept their terms for using the card ??? Do you give my condolences back to me? Do you get back the goodbye message from some of my father's good friends? what you did has no words and YOU WILL PAY !!! at least before God but also before the law!

I would not recommend using this network to anyone.

I do not recommend!
Following the death of my father, I called Vodafone to close the subscriptions he had with this company. After many calls, I received assurances that the subscriptions will be closed and the last invoices will be issued. Recently I received notice that they will give us suing for the accumulation of debts on the last "unpaid" bill, as if I had not spoken before. It seems that the communication with Vodafone is down to earth, as are the services.

Since lockdown, every week there was an internet problem. Today another one which will take up to 6h to be fixed. Using my hotspot mobile from Orange so I can do my job and not fail at it, like others. Thank you for the lousy services. I wish you never bought to ruin such a good company as UPC, as it was known for.

Business subscriptions are paid in vain to you. With active roaming and every time I leave my country I buy another card. You're all embarrassed. Clients close the phone in the nose and facebook takes about 2-3 weeks to answer !!!

2 zile din 7 avarii. Minciuni ca se remediaza intr-un anumit termen. Dar de unde? Doar sa platim serviciile lor de toata jena. Ca regula, semnal slab spre inexistent care, uimitor, e foarte bun la vecinii ce au casa la 15 m. De ce sa faca investitii pentru a asigura servicii de calitate? ... Toate profitand de faptu! ca nu sunt alti furnizori de cablu in zona.

False. After 18.00 the net goes really bad. There are some unimportant employees in the shops who do not even know to lie. Towards Br ila the net falls frequently. Customer Service is under any criticism. Too bad 0 (zero) stars can not be given. I can not say anything good about them !!!!!!!

In the last 10 years they have offered poor quality services at premium prices! (I say it as a continuous subscriber since the time of Connex).