Viso Bello Day Spa & Massage Therapy Center Reviews

The two clowns are the best; they frequently duck paying into unemployment by claiming their masseuses tried to steal their clients. Do not support these people.

I received a massage by Myron at Viso Bella Day Spa and it was a wonderful experience. He was very professional and at the end gave me some excellent advice about what I could do in the future to prevent so many aches and pains.

Fantastic Spa. My wife and I got 90 minute massages, and she also got a 30-minute facial. Everything was clean and very professional.

The services themselves were excellent, the team there really knows their craft. From the moment we were warmly greeted at the front desk to the end of the experience, we couldn't have asked for more. Thank you, everyone!

I absolutely love this place I highly recommended going here

My gel mani and pedi with friends last week was fantastic. Lisa is a miracle worker and the spa is relaxing and phenomenal.

Amy is FABULOUS!!!
She does the BEST Gel Manicure...
Awesome job!
And great Red nails for Valentine s Day!

Always a positive experience. Friendly staff. Very clean. A bit pricey for some services. But overall highly recommended.

Worst gel mani and regular pedi I've ever had. Paid $90 and a complete waste of money. Horrible customer service with a payment mistake on THEIR side with a membership.

It was an absolutely phenomenal experience!! The massage & facial were amazing!!

Viso Bello offers great services to help you feel healthy, happy, and relaxed! We love the full body massages!

I love coming here for everything from massages to pedicures to facials. The service provided by their staff is wonderful!

I've been getting regular monthly deep tissue massages at Viso Bello for over 3 years. Over that time, I've had the opportunity to meet a variety of employees. I can honestly say that I have never had a bad experience. Viso Bello is very careful to utilize only knowledgeable, sensitive and personable professionals.

My girlfriends were so kind to get me a gift card to this salon. I had to replan my wedding a few times with COVID and they decided this would be a great opportunity to get me to relax! And boy is that an understatement. I opted for the 90 minute detox massage. It was nothing short of incredible. I have gotten many many massages over the years and I can hands down say that this massage with Sully was second to none. She used just the right amount of pressure and didn t cut my massage short which I often feel happens at a lot of spas. She was great at explaining what the massage entailed before we got started so I knew exactly what to expect. I will definitely be back for another massage with her and I will be recommending her to anyone who asks! Thanks for providing a great service.

Love Viso Bello Day Spa. It's so relaxing when greeted with a glass of wine before a massage, The staff is very kind and welcoming.

I love Viso Bello! The folks are very professional and accommodating. I have a preferred massage therapist, but have gone to others also very good. My usual is a 90 min hot stone with foot scrub unless I'm having a pedicure, with an air bath before I get started. The facials are also very good.

I love spa's, I go on destination spa vacations and I believe Viso Bello's treatments are top notch.

My wish list- Sauna/steam room & Ultra sonic facial.

Had a manicure and a spa pedicure today with Aubrey as well as my facial with Ashleigh! The facial was good! Mani and pedi were great! And the leg massage Aubrey gives is so relaxing! The ambiance however is alittle cheesy, but services were great! And the girls were so kind!

I feel like a VIP every single time I walk into Viso Bello.
It is nice to see ownership/management trying so hard to keep on top of the latest and greatest products, procedures and accoutrement.
Love the new massaging pedicure chairs and flat screen tvs in the mani/pedi areas. The new relaxation rooms look right out of a magazine. I am LOVING the upgrade addition of coffee and cucumber water versus just herbal teas (so allergic to chamomile). All of the massage therapists and aestheticians that I have encountered have all been vetted in their professions and are very knowledgeable and experienced. I know I don't have to worry about all of my allergies (teatree oil, berries, carrots, nature seasonal and animals) because they all look at my chart every time I try something new.
If I could afford to be there every week... trust me I would be there!

A great place for a relaxing, professional experience rather it be for a manicure, pedicure or massage. Dan is constantly updating or remodeling offering a state of the art salon/day spa. Therapists are excellent and knowledgable in their field of expertise. I have been coming here for many, many, many years. Even though I moved I still travel 1 1/2 hours when there is s place 5 miles from my house. Kudos to management and the staff

I went it to Viso Bello for a client consultation. I have to say they were very kind and courteous upon my arrival. I was greeted once I walked in and given a form to fill out. It contained important information for client safety (which I do appreciate). After my consultation, they helped me book my appointments and were very patient with all my questions!

Professional and friendly staff. They are always great to me

Best place ever! I get massages,hydrafacials and waxing so comfortable and amazing staff..
I recommend to anyone you will love it!!!

Month massage membership is the way to go once you find the right therapist for you its golden. People need this for their health

Not happy about being charged for the full month of May on 5/29.

It looks small from the outside. As soon as you walk in you see product, almost like a cheap hair salon. But then as soon as you enter the waiting area you are immediately calmed by the soothing music, warm colors, and dim lights. Since it was my first time there I was walked around the facility shown all the rooms they have to offer. It's very big. You wouldn't know by sitting outside. The prices are high but it's because they use very expensive organic lotions and such. I had a facial, I've been feeling how smooth my face is all day. The woman who took care of me, Sahim, educated me throughout the entire process. It's definitely not like other facilities at all where they just kinda do it and not tell you what's happening.other places don't seem as educated either. She welcomed me with water as soon as I exited the room too, which I appreciated. The only reason I didn't give this place 5 stars is because I kinda felt pressured to buy their product. As she was educating me she was describing the products. She didn't come out and say that they sell that stuff there but it still felt pushy. I would prefer to go to a spa to be pampered because I am stressed out. Feeling pressure causes some stress. I felt obligated to at least look at the product, which, btw, ranged from $48-$58 from what I saw. Very expensive. Other than that, if I didn't feel pressured to buy product as soon as I walked in, and throughout the facial, it would have been perfect.. Try to sell yourselves more than the product. You might do better. That's my advice.

The absolute best experience, from the minute you walk in the door it's the most relaxing experience. Being greeted at the door, polite is putting it mildly. Being escorted to the waiting room and prepared for your relaxing experience. The staff are all wonderful, prepare for the best spa experience you've ever had.

Thank you Lisa for another fabulous gel manicure! I love the sparkles and you made my cuticles healthy again! Will be back every 2 weeks for more pampering!

I would also like to thank Paola for my hydrafacial and peel! My skin was really feeling tired and you brought it back to life! See you next month!

I m confused by all the crazy smells???its either moldy smelling or it smells to much of the candles trying to cover the mold smell. I can t even enjoy myself here. The massage therapists smell like cigarette smoke and nico literally rubbed me the wrong way.save your money

Viso Bello offers affordable packages for those with a limited budget. Professional and flexible service. Best investment I've ever made!

I had received a gift card to Viso Bello and came in for a massage. Mike was amazing and extremely kind and professional. I also received amazing customer service from Tiffany and Pedro at the front desk. I would definitely recommend coming to this location.

Amazing day spa! Highly recommend Leon for massage!

They are inept at scheduling. I have had multiple scheduling problems with Middebury office. The staff is immature and apparently unable to dial a telephone number to notify of cancellation and had audacity to lie to my face about trying to call me (no missed calls no voicemail..just message confirm in appointment)

I continue to enjoy my monthly membership. Massage with DJ was great! Significantly improved my tightness, pain, and mobility. I'm looking forward to my next appointment!

TERRIBLE CUSTOMER SERVICE. I have been trying to book an appt for over a week. No one responds to the texts. Wanted to confirm I had a rollover massage left or I would have booked it online myself. They can keep my credit. Will never return

I have been a member of Viso Bello Day Spa for a few years now and the services they provide just keep getting better and better. I started out with the monthly massage membership which is amazing. The text/email reminder is great, I look forward to my monthly appointment. I have tried many other services that the Spa provides and have been extremely satisfied. The staff is friendly, professional and very accommodating. If you want to feel pampered, Viso Bello is the place to go.

They have terrible customer service ; I ordered a gift card online and selected to have it sent to my address, they never sent it in a week, I called to find out , they said because it was ordered on line it was to be downloaded , didn t receive something to download , I called to go pick it up
They said no it s online , when I told them I didn t receive it, there was laughter in the background .

This a fantastic place to unwind and relax and be pampered! The staff is top notch and very attentive. The atmosphere from start to finish is perfect. Its a place you never want to leave.

I have been going to Viso Bello for a number of years and I love it... excellent services... wide variety... relaxing.... friendly.....clean, I also appreciate the fact that they give back to their community... wish all businesses were like that.
They also provide excellent communication whether it be to inform you of specials or to remind you of your appointments... Highly recommend VB!!

My wife's appointment was at 230. We arrived at 220 and went to the waiting room after checking in. About 250, my wife went to see what the hold up was as no one had checked in with us to let us know they were running late. The receptionist asked her how how her experience was. My wife explained that she hadn't been seen yet and was still waiting. At this point, the receptionist said she would go check to see what the hold up was. After five minutes or so, she didn't come back. We had to leave as we had another appointment to get to. I have to say, I was very dissatisfied with this visit, our first on a Sunday.

I got the most amazing massage from Donna (sully)! She was professional and used a perfect pressure. I haven t had this great of a massage in a long time! Place is beautiful. I ll definitely be back!

Alexa was the massage therapist. she was wonderful!
Asked questions, showed concern, offered an excellent knowledge base. I will continue to book with her . Environment was clean , plenty of parking , peaceful and calming .

I loved Viso Bello Spa. The atmosphere was very relaxing and serene and the massage was excellent. Everyone there is very polite and courteous. I am looking forward to coming back again.

Been coming here for years. The staff are so incredibly professional and friendly and most have been there for a very long time. I've had just about every service they offer and always leave feeling relaxed, rejuvenated and utterly pampered. This is truly a special place.

Most professional experience I ve ever experienced. Highly recommend viso bello day spa.

This was my first time going to this spa and I absolutely enjoyed my time! I had my nails done by Lisa and I highly recommend her! She is hilarious and has a great personality! My massage was done by Jill and I was very pleased and so relaxed. All around such a great day as soon as I walked into the door.

I absolutely LOVE Viso Bello Day Spa!!! What started out as a birthday massage over a year ago has turned into a monthly ritual. The atmosphere is relaxing and soothing. Every massage therapist is very professional and conscientious of the needs of the client. I have also had other services there such as facials and manicures and have never been disappointed. Everyone deserves to be pampered the Viso Bello way. It's truly an experience not to be missed!

Very nice and helpful very careful and make sure youre comfortable

I've had a Viso Bello massage membership for a few years and don't know how I could do without it as my monthly "indulgence." I have a preferred massage therapist who has always made my appointments an invaluable experience, but have also had massage from several others -- all of whom have been exceptional. Professional, friendly, and just such a worthwhile investment in "me." Thank you for the wonderful treatment!

First off the front desk girls have no customer service skills. You would think a high end spa like this would train their employees how to be professional. I spent over $500 here and it was so not worth it. The owner walked by a couple times and didn t even introduce himself or even smile for that matter. The facial I had was was okay. Nothing special. I would never get my nails or toes done there again. My pinky nail is already chipping. My gel usually lasts at least two weeks and it s been one day. The spa itself is beautiful but the employees need to be trained on how to treat clients in this kind of environment and if they are going to charge high prices like they do than they should train their employees to do a better job. I won t be going back here.

Beautiful space. Super clean. Amazing staff catering to your every need

Awesome experience, tranquil environment. Jodi was very knowledgeable & skilled.

I used to buy the facial packages from Viso Bello. One treatment left my face feeling burned, but I figured that was part of the peel. Another day they used Patchouli in the massage oil. I had a terrible reaction and my face swelled up. I looked like I'd been beaten! My eyes were so swollen I could barely open them. It took 3 days to clear. When I notified Viso Bello, they did say they were sorry -- but not with much feeling. And did they express any concern? No. Did they offer in any way to make this right? No. Most places would have offered something -- and I may have gone back. But their 'meh' attitude was the biggest turn off of all. I will never go back to Viso Bello. Their customer service is terrible.

The only reason it's not getting a full 5 stars because the hours for getting your lazer hair removal is extremely limited. I use to like when I can come in at noon or 2PM but now it's after 3PM and you can't really find another time to switch. I like the spa and the service itself, but, the times aren't good for me since I live in New Milford and don't get out of work till 6 and it's 1/2 hour or so away from me. I don't want to drive up on my days off during rush hour traffic because they start after 3PM.

VB is plain on the outside and spiffy on the inside. I went in had a massage and pedi for a reasonable but not extraordinary price.
My therapist was Jenny and she is strong and skilled and did a great job. But she was working with unnecessary handicaps. She was obviously on a tight schedule to start. She didn t hurry me but she wanted to do so. The massage room was clean, smelled wonderful and quite dark. Which is great. But it was also cold. And the table was cold and the lotion was cold. The sheet and blanket I was draped with were clean and sweet smelling but thinner than a complimentary airline blanket. My feet, hands and nose stayed uncomfortably cold the entire massage.
The pedicure with Lisa was lovely and fun and my toenails look great.

I love viso Bello Day Spa!! Relaxing environment, clean, great staff, the hot stone massage is amazing !!

I love Viso Bello Spa. The atmosphere was very relaxing and serene and my massage with Racquel was awesome. Everyone there is very polite and courteous. I am looking forward to coming back again soon.

Relaxation, pampering, comfortable setting, great staff? Check, check, check, check

I used to love this place but apparently they don't want anymore business, they never answer the phone.

Friendly, accommodating, and competent staff. Clean and sanitary.

Poor massage, kind of run down. Expensive for what you get. Wont be back.

Awful service, awful experience canceled my membership they withdraw my monthly payment anyway and they never refund me.

Massage with Jodi was excellent! She has a special technique ~ if I am hurting anywhere on my body, she s able to get those knot out and I am not feeling it the next day. She makes the massage so comfortable and relaxing that I m able to even fall a sleep. Awesome job... Jodi
This is the first time I tried to Bath after the massage ~ it was very relaxing and seemed to enjoy it more!

The place looks very nice and the people were nice. The quality of service compared to several other places we've been was just not up to par if I am being honest. They did ask how it was and my husband and I said "Good". I stand by my feedback. However, for this pricepoint I expect an exceptional massage, and that is not what my husband and I got. Very standard; No "Wow". The prices are the same as some top notch places Ive been to across the state. If it were cheaper here, my rating would have been 4 stars.

I come here just about once a month and they have a wonderful staff. The therapist are very Attentive to my specific therapeutic needs. I left feeling refreshed, energized and relaxed a the same time! My muscles didn't ache anymore! I would recommend Viso Bello Day Spa to all!

Very clean and relax environment. The whole staff is very kind and polite which made my experience even better.
Also had my first facial experience and love it. Ashley was great!

I love it!! They are so sweet and professionals. Everything was fine and clean, the facial was amazing, really a good job.

Yon Ka facial was just what the doctor ordered for my dry skin.Super moisturizing and sooo relaxing.Jen did an amazing job!