Van der Valk Hotel De Bilt - Utrecht

Van der Valk Hotel De Bilt - Utrecht Reviews

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Was there for a meeting. The conference rooms were...

Was there for a meeting. The conference rooms were nicely decorated, the bar was nice and the waiters friendly. The food in the restaurant (buffet) was really good and regularly you were asked if everything was OK or to pick up empty plates. Overall, it was a really nice experience. The only downside is that there are conference rooms everywhere and it was not really clear where we had to be.

Before

Good

Nice hotel and good location along the highway. Ni...

Nice hotel and good location along the highway. Nicely decorated and spacious rooms. Have been here several times. All experiences were fairly positive. Cleanliness was not always good. Lots of dust or a strange odor in the room.

Good service, great rooms and breakfast buffet. Th...

Good service, great rooms and breakfast buffet. The restaurant has a beautiful and tasteful menu. Gluten free no problem.
For wheelchair users, it is good to know that there is no lift between the staircase of the restaurant and the sleeping area (there is a covered corridor underground). You can go outside which is a disadvantage in bad weather.

Refurbished, spacious comfortable rooms and beds. ...

Refurbished, spacious comfortable rooms and beds. Spacious bathroom with large walk-in shower (some rooms have a bathtub instead of a shower). Friendly staff, very good food, wide selection at breakfast. Some parts are still somewhat dated (stairwell) but in the rooms and restaurants there is nothing to notice.

Day in Utrecht and ten minutes by car to Van der V...

Day in Utrecht and ten minutes by car to Van der Valk hotel. Highly recommended, good food, swimming pool, and beautiful rooms. Another advantage is parking at the hotel and service to say the least. Prime location x

Christmas brunch was very disappointing at this lo...

Christmas brunch was very disappointing at this location. Is not the staff but the space is just not suitable.
Too small a corner where you can grab food for too many people. Everyone waits nicely in a row to stand then in a row between the tables where others are eating. Do you want that when you sit at the table that others are watching over your shoulder?
In addition, the choice is limited.
This location would be better off with a la carte.

The hotel is central and the staff is good. The ho...

The hotel is central and the staff is good. The hotel is dated and the meeting rooms in the basement are not areas where you would like to be. There are also meeting rooms on the 1st floor that are better.

Great food and very friendly staff. No question wa...

Great food and very friendly staff. No question was too crazy. We even weighed things up especially for our daughter with diabetes t1. A restaurant for the somewhat older guest when you see the menu.

Delicious eaten. The meat was nice and tender and ...

Delicious eaten. The meat was nice and tender and the vegetables tasty.
What I really liked was the waiters thought along with us for our little boy of 1 year with already grabbing a baby chair and play material.

Picked up a takeaway brunch instead of

Picked up a takeaway brunch instead of
food in the restaurant which is not yet possible at this time, what a nice package together, it was perfect for each other, good food. Will definitely be a sequel.

October 12th had a nice party in the Vollenhove ro...

October 12th had a nice party in the Vollenhove room. The food was delicious and super service. Especially waiter Jan and his female colleague were great! We would like to come back to De Biltsche Hoek. The Wendt family from Loosdrecht.

Brunch: when booking indicated that a guest with c...

Brunch: when booking indicated that a guest with celiac disease (gluten intolerance) is present, but this has not been taken into account in advance. Also the staff (even from the kitchen!) Had little knowledge about what was gluten free and what was not. They did have gluten-free sandwiches, but they had to be asked for this. In the end there was something to eat, but it was not a pleasant experience.

Nice hotel with the most required facilities where...

Nice hotel with the most required facilities where they also do not fall short. Nice restaurant with a wonderful informal atmosphere. Everything is easily accessible from the main entrance that is not on the street side. Friendly staff available.

Price / quality is good.

Price / quality is good.
Entourage and dynamics in order.
But also here the same inconvenience as with most De Valken and ..... this for a long time:
insufficient direct personal attention and friendliness.
Not enough involvement.
Nobody really interested in me (as a customer).
You get the impression:
If I weren't there ... fine too.
Too businesslike / distant, too mechanical.

You have probably heard of this before.
What is your reason for this?
Change possible / desirable?

Hgr Peter Rombout

Van der Valk Hotel De Bilt - Utrecht

Van der Valk Hotel De Bilt - Utrecht

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