Van der Valk Hotel Akersloot Review

I have been coming regularly to this hotel / restaurant for 38 years. It always looks neat, the food is always great, don't expect culinary delights, but great quality. Most important is the service staff, which makes or breaks a visit as far as I am concerned. Sometimes that is just a bit too young and inexperienced, sometimes just plain rude, but sometimes there is also a pearl, we were lucky yesterday, not the table next to us, there was someone walking around that I would not even want to have in construction, but this was a neat young lady, excellent vegetarian dishes, completely satisfied.

Good food in a large room that still exudes cosiness. Good looking.

It is a very good hotel as almost all of the falcon there are many long corridors because it is a flat hotel not high so if you don't like lifts this is a good only there is an excellent edge at the pool which is dangerous but for the rest, it is a top swimming pool with sauna sun beds and warming sun beds

Great and nice hotel with the famous van der Valk quality.

The restaurant offers great quality food. I recommend the mussels.

Veggie burger "eaten". Was quickly done with it. Not to eat, dry, lukewarm and smelly.
Did not eat more than a few bites and was taken away without asking if there was anything wrong with it or something like that.
The citizen was ultimately credited. 16.75 for the most horrible burger I've had so far.

It's great but at which hotel is there breakfast on the cameo?

Good place to stay. Good facilities,swimming pool gymnasium and good restaurant

It remains attractive such a Van der Valk location. It remains pleasant both outside on the terrace and inside the restaurant. And especially when that lunch smell of freshly fried fried eggs with bacon passes through your nostrils. Sorry but I can't stay away from it!

Great to eat out here !!
Caring staff.

Nice location
Enough parking places
Food superb.

Reasonable coffee but I like old-fashioned coffee. Fast friendly service and a nice lunch.
The point of improvement is that the table could be cleaned earlier and not if there are already new guests.

Beautiful suites! Have visted different suites at this hotel and all where great! Room service is great, jacuzzi is nice. Absolutely recommend this hotel for the suites

Had a meeting, neatly organized! Looks chic, lunch neatly on time and very tasty!

Walking buffet that we have been serving twice a year for years. books with 20 people had been moved to the 2nd floor. The full amount was calculated at 38.50 p.p., but the offer was very limited compared to other years. Occasionally there were even trays empty that were replenished too late. Sadly big disappointment. Next time? , I do not think so. The service was excellent, especially one Sanne was a plus.

service is very poor Young students only socializing letting paying customers wait for 15 to 20 mins
poor show!!!!!

Good business in prime location, easy to reach, good service

Hygiene left much to be desired. Balcony was not private and the floor of the balcony was still very dirty, there was still a full ashtray and there were still swimming trunks from the previous guests. Mattresses needed to be replaced. Breakfast disappointed us, compared to other Van der Valk hotels, less choice. It is a super large hotel, but no play corner for young children (at least I have not seen). Furthermore, nice spacious rooms, nice bathroom with bubble bath! And super nice that there was a pool that you can use for free.

Have not been eating there for a few years and experienced it as a well organized restaurant with a nice menu well prepared good service great service.
Quite nice to have eaten here.

Fantastic hotel. Beautiful spacious rooms with good air conditioning. The food is delicious but that is actually good in all of the Valk hotels, and that for a reasonable price. Also a nice big bar. Many parking spaces around the hotel. Top!

Great hotel with a quiet location despite the motorway. The spa area can only be recommended. Breakfast and dinner were delicious. More than enough parking spaces directly at the hotel.

We always enjoy the lunch buffet here before we go on holiday. The food is always delicious and the staff is really very friendly. So these five stars are for the hotel restaurant, unfortunately we cannot judge the rest because we have not used them.

You cannot deal with a good way of handling complaints.
First of all, we have already had a stay that we are not used to from a Van der Valk. A few months ago we already visited here.
We were going to check in and then we were already told that the room was not yet clean. That was no problem for us at the time. We explored Alkmaar and would come back later when the room was ready. When we came back we were asked if we had already passed a time block for breakfast (We should have been told this at the beginning because of the Corona measures, but this had not happened) We indicated that no one had informed us and then the girl at the counter already said 'Oops they should have done that'. As a result, we could only choose from 2 time blocks instead of 4. We had an appointment the day after, so that we only had 1 option left. We didn't think this was neat, especially because we had an early appointment the day after. Then we come to the room, there appeared to be a dirty cleaning cloth on the floor. Before we left we even found a nitrous oxide cartridge with a balloon. Now I had completely questioned what Van der Valk means by cleaning.
The same evening we decided to have a drink in the restaurant at Van der Valk. We were also disappointed in this. We had bad service that night. It took half an hour before someone from the service noticed us and asked if we had already ordered something. This was not the case. Then we wanted to order again and then we were helped a little faster, but we had to wait at least half an hour and there was still no drink to be found. In the end we got up to pay, because still nobody had come by. When we were up front to checkout the same girl who took our order helped us. We immediately indicated that the 2nd round of drinks has not arrived. In response we got back: 'Oh sorry, we were told it was going to rain'. There was no rain to be seen and in my opinion you don't suddenly forget an order. The evening was not over yet, because when we went back to our room the power had also gone out, so there was no light in our room. (This is of course impotence, but for us an accumulation of frustration). The following morning is rounded off with unclear and poor service during breakfast. Bad explanation about filling in the papers for our order and then only getting half of what you ordered. We have of course indicated all this at the reception and you will hear 'sorry' 10x. We have of course sent an email with our complaint. You then offer us an unsuitable solution (a present), after which we receive a new email with the promise that we would receive an upgrade. We agreed with this solution and booked an overnight stay on the day that our wedding was supposed to take place, but unfortunately had to move because of Corona, to make it a nice weekend. Upon arrival, we indicate that we would receive an upgrade. The girl behind the desk indicates that the rooms are already full and no upgrade is possible for us. (We really didn't think that was possible). Then nothing more is done, despite the fact that we have shown the e-mail with the confirmation that an upgrade would come for us and this also takes 2 people strong to come to 0 solutions. Now we are sitting here in a normal room with that present (a small box of chocolates with a card that they hope that the stay will be satisfactory, not so), which we did not agree with. Only because they had not received confirmation from us. In my opinion you always check if you have not received a response.

Large, very large. And then good quality food and service at reasonable prices.

Rarely seen such a bad van der falcon. Apparently they don't know how to serve drinks behind the bar. Several times had the wrong one. But drunk because of the time it took for you to get something new. If you already got the uberwood. It was also too much trouble to create something of a bitter garnish. Kitchen closed .. but could get nuts ... After 3 x questions nothing. They were particularly busy with themselves and I don't think they knew what else. But pay the full price. They are good at that.

The food is raw.
The food is bad it's too greasy and the drink is dirty and rancid.
And it has 4 stars and then the food and drinks are so bad they can be better 0 stars and not that expensive.

Excellent service, friendly staff, nice rooms, attractive interior and spacious parking spaces.

Very nice restaurant. Large but very fast and good service.

Every year we go to van der Valk in Akersloot .. Our favorite hotel. Very attractive .. nice room on the ground floor with garden. Good restaurant .. nice pool and you're in the neighborhood of nice places .. Egmond aan Zee, castricum .. Bergen..Alkmaar. Have already booked again for next year and am already looking forward to it

Last weekend it was my grandfather's birthday and we celebrated it here with the life & cooking concept. It had been called far in advance that my mother and I were vegan and we were told it wasn't a problem and there were plenty of options. When the time came, it turned out not to have been passed on to the kitchen and my mother and I could hardly eat anything from the buffet. The staff was very friendly and was very willing to help us anyway. We got a very tasty starter, main course and dessert. We finally ate delicious! So tasty that even a few other family members thought it was a shame that they didn't get those dishes. :) Despite the fact that something went wrong with the communication, I think it's great how they did it and made so much effort to ensure that my mother and I could enjoy the food!

Yesterday we had Christmas dinner at van der valk akersloot.
Quality was moderately not as I am used to.
Far too high a price for what we got
The service was also far below par ... we were constantly forgotten.
Provisional but no longer eating at van der valk ... tip van der valk ... pay attention to quality and service ... don't fall into the old habits of the past!

A very nice hotel. Very friendly staff. Good food, both in the evening and in the morning. I had a nice room and a good bed. Only the shower gel was better in van der valk Ridderkerk, but that's good taste. And of course you can always bring your own shower gel. So a small thing. + Point was also the beer card. Much choice. I have not looked at the wine.

Very nice hotel from the inside luxury furnished breakfast fabulous

Nice hotel, but also a nice place to relax with a nice lunch or kiffie / drink during bike rides

The food was delicious as usual! The layout is good, and the food is sufficient. The addition of the salad bar is also ideal, so that everyone gets what he / she likes. Price / quality ratio is also fine. In terms of staff, I have never encountered details. Always neatly arranged and easy to operate. Highly recommended!

Nice rooms. Spotlessly clean. Great restaurant. Good staff. Too expensive though.

Great hotel with friendly welcome at reception. Neat room on the ground floor with terrace. We had a 2 day package. Staff is very friendly. Nice base for cycling trips to the coast! Recommended!

What a nice buffet they have here for lunch. Delicious. Plenty of choice.

Hotel is working on a renovation and will be bothered quite a lot during our course. Furthermore, a good hotel.

Lunch with children, very tasty. Unfortunately no play corner or coloring pages or something?

Great hotel.
Pleasant and friendly service.

Supper delicious eaten.
A beautifully nice walking buffet.
A minus point in the first round the plates were stone cold but that was fortunately remedied the second round.

A nice drink and a nice meal, good atmosphere and always cheerful and friendly service

I was eating with my husband on 23 June. We ordered siiptong. When it arrived on the table the fish were cold. They went back. Can happen . New ones arrived. How those were not to see Very dark on degree. I call a lady, her answer was yes ma'am you have dark people and light people. That also applies to the fish. We didn't eat it, but we did pay for it. Also mentioned at the cash register. Nothing done outrageous.

Nice hotel. Was there for 2 days and lots of rest. Enjoyed it. Much has been arranged there for business and bussines

Long wait tonight. Operation moderate and the quality of the food is less than the previous times

Had an amazing dinner here! Best restaurant in the area in my opinion. I've visited here multiple times a year now, never got disappointed.

Fantastic hotel, very young staff, nice spacious rooms, with hot tub, shower, nice beds, delicious LIFE cooking.

Food was bad. Operation did not dare to admit, so little came to the table. Worst of the falcon experience ever !! Mix grill not recommend ... mega bad service!

Nice hotel good food and we had the pool room. Highly recommended

Wonderfully spacious rooms with everything you need. And the food is delicious. An attractive hotel.

Rooms have been completely restyled so they can go back a few years. From a hygienic point of view tip okay, just a pity that a 2 person bed does not have a topper, that gap between the 2 beds is no longer of this time! Finding the room was a challenge, the hotel is a maze. Furthermore classic van de Valk ..

Very tasty food and drinks. Also very nice entry. But they were a bit chaotic in terms of service.

Beautiful hotel, great food, wonderful sleep in the Africa suite with old and new. A lot of noise at night in the hallway ... that should be checked more, I think. A TV by the jacuzzi would also complete the picture.

Nice hotel. But minus for: Not informing before check in that kids are having swimpractice everyday certain times in the pool/relax part of THE hotel.

Great experience, but not all of the faucets in the ladies room worked and some of the vegetables in the salad bar were dried out, so not perfect. The food was great though and I enjoyed it a lot.

Really nice and comfortable hotel, located a short distance from the A9. The structure is large, the rooms large, clean and tastefully furnished. Immense restaurant (which also serves as a breakfast room) and bar. Large, attentive and friendly staff. The only two negative flaws, it is a bit noisy, you can hear all the noises from the adjacent or superior rooms and the cleaning should be improved.

Really nice room, breakfast was included in the price. Great value for money.