Valley Lexus

Great service. Service department was friendly and fast. I would recommend to family and friends.

Todd Sanders and Chris the finance manager came in and worked their magic so that we were able to drive out of there with our new car. Customer service was exceptional and not your typical "car salesman" kind of customer service. Highly recommend

One of the best car buying experiences I ve had. Rick did the most to make sure we left with a great car and a stellar deal. The whole team from sales to finance knows their info, and makes you feel at home. 10/10 would buy another car from valley Lexus.

I felt special and taken care of, with the high quality of service and amenities that Valley Lexus provided me with!

The young man that greeted me was very accommodating. Ruben Garza, the service representative, made the visit quick and easy. The part for my car was the wrong one so he set me up with a loaner in no time and I was on my way which I appreciated.

Together the service and sales departments of Valley Lexus made me feel as if their only purpose today was to satisfy a concern I had with my 2017 NS200t. Amazing care through the entire process! Exceptional call outs to Dane Michael, Josh Johnson and Elena Flores! I'm so glad you are my team! (I'm so glad I didn't buy the Subaru!)

Took my IS-F for warranty work to be performed. Ed, my service advisor, was awesome. Will be returning when service is needed.

Ed Sarkis, Lexus service advisor was very helpful and provided excellent customer service. Thank you.

I took my car in for its 10,000 mile service. Ed was right I time and as nice as could be. He gave me a loaner for the day so I could get to work. A few hours later my car was ready. Unfortunately I couldn t pick it up till after work. To my surprise it was not only serviced but clean inside and out and my gas tank was full! Thanks Valley Lexus for making service so easy!

I love this dealership. Customer service is excellent. Good Staff.

I've had nothing but great service here, very nice and approachable staff.... no problems in my experience there, A+

Service Department is always great! Especially Ruben (advisor).

Ed in service is always amazing and takes very good care of me for both maintenance and any other minor issues that come up, including squeezing me in at the last minute and making sure I have a car to drive so I don t miss a beat in my demanding schedule. I m also fortunate enough to work with Ryan Fitzpatrick the General Manager and he typically helps me get started when I buy my vehicles then turns it over to his management team. Ryan and his entire staff always treat me great and make the car buying experience easy. I love my Certified Lexus and when buying or servicing a Lexus I would only choose Valley Lexus.

All the excellence one would expect at a Lexus dealership before during and after purchasing a new vehicle, staff is first class from the salespeople to the service managers Great place to get a new car Thx Tim for a great experience

The service waiting area and show room or always very clean and comfortable. the people are very courteous and helpful. I love my Lexus and Valley Lexus always serves me very well, particularly Ed Sarkis in the service department. I will always take my car to Valley Lexus for service and when buying a new one

My wife and I just purchased our 4th vehicle from Valley Lexus. Our salesman, Todd Sanders was patient, kind and has always worked to give us the best possible car buying experience. Valley Lexus has always met our service needs as well. Highly Recommendee

We always get great service at Valley Lexus. Love our favorite mechanic Eddie.

This was one of the best experience in buying a car that we have ever had. We purchased a used CT200H from this dealership and Eddie was fantastic in assisting us with our purchase. He took his time to show us the car and did not pressure us at all. He was very friendly and took his time to answer all of our questions. The price was very good and the service that we received was A++. I would highly recommend this dealership to anyone who is looking for a Lexus. We will definitely be back in the future when we are ready for another Lexus.

Grady and the sales department were great. Finance staff and delivery technical advisor we also very helpfull. Overall, a great buying experience, especially the photos with the Red Bow !!!

Great service. My car look new again after service and wash. Even filled my gas tank.

Always perfect service from the Valley Lexus Service Team!

I have entrusted my Lexus with Valley Lexus for 10 years, after moving to the valley when my LS was 5 years old. Ed Sarkis has taken care of me from the start and impressive that Valley Lexus has low employee turnover and you can actually build a trusting relationship. From scheduling, to reception, to the facilities and lobby, to knowing your vehicle was serviced by truly professional mechanics, it s hard to believe there could be a better place to take your car. I m going to stay with Ed and Valley Lexus as long as I drive this Lexus. And who knows, probably my next car will be a Lexus too, as it s the best car I ve ever owned.

Ruben is the best ever. He takes such good care of me. He makes sure he informs me of what needs to be done during regular service appointments plus gives me a heads up for repairs I should plan for in near future. He also gives me notice of things that may need to be done further out. AND, he tells me when I DON T need to do a repair. I have total faith in Ruben and Valley Lexus! I wouldn t even consider taking my car elsewhere!!!

My wife and I have a great experience at Valley Lexus. We first met a General Sales Manager, Adam Terrero. Adam related to us in a business friendly professional way. After patiently listened to our needs of a new Lexus, Adam introduced us to a Sales Consultant, Todd Sanders. Todd worked with us in consistent with Adam s business professional. Todd demonstrated a greater degree of patience and has always shown his willingness to help out with our difficulties. We appreciated very much Todd s manners of conducting a business. We bought a 2013 RX350 from Todd. Obviously, we would look to Todd for our near/long future needs and encourage our family members and friends to see Todd as well for their needs of Lexus.

I took a drive one day to look at a rare used vehicle that Valley Lexus had. I had a great visit with George, who is personable and honest. I recommend paying this dealership a visit if you're interested in a better experience than what you typically find in the middle of Silicon Valley.

Josh our sales person was outstanding and put us in the the car that fitted our needs. He made the process very easy . The Lexus ES 350 is the car of a lifetime.

Wonderful customer service, free soda and cookies for waiting

Came to this location for years and staff has been providing excellent services and recommendations when necessary to ensure my IS 350 operates smoothly. Complimentary car washes is a plus

Elena was very experienced, communicated well and cordial.

This to me is the greatest Lexus dealership that I have in counter. I bought Lexus in Sacramento. I live in stockton, ca and we ever I needed anything done to my 2000 gs300 I drive to valley Lexus of Modesto to have it done. My service writer is Ruben Garcia what and awesome person he has always taken care of my needs and concerns, unfortunately he was on vacation and the gentleman that me the other day we name Keith what and awesome guy. Valley Lexus always take care of Thomas Hardiman. Thanks for your kindness Thomas

After having my battery die on me over the weekend and the check engine light coming on it was nice to be able to call Lexus and talk to Gary. He was able to get me that day (Monday) morning, go ahead and do my 70,000 mile service since I was there. Did I mention I had my car back in 3 hours in time to pick up the grandchildren for golf lessons. Lexus staff always go above expectations. Thank you

Everything about the visit was very positive. I especially getting a loaner car.

Valley Lexus always treats me with respect and courtesy. I love their service technicians.

Best service ever! From the moment I walked in. Everyone was Courteous and very helpful. Thank you Eric ! We love Valley Lexus

Tevy was very accommodating and easy to talk to. Thank you to her and the others who helped us get our RX.

These folks are incredibly patient, knowledgeable, high integrity, and offer amazing customer service.

I brought my Lexus in on a recall and I had the best service experience. Everyone was professional, courteous and I was very comfortable waiting for the work to be completed.

Just bought a 2013 GS 350. Worked with Tevy Ford at the dealership. She was professional, quick, and most of all honest. Couldn't be happier! Great staff checked us out of the dealership with a high level of professionalism, and speed; made it a seamless deal.

Wonderful friendly staff.... helped me find the right car for me! I looked at several cars, test drove a couple and drove away happy

Excellent customer service, very friendly and helpful.

David Lampkins worked hard to ensure my experience buying a car sight unseen and shipping it across the country was stress-free. David's professionalism and care for customers shined through as he walked me through every step of the buying process. His responsiveness was greatly appreciated and alleviated any anxiety I had about the transaction. Upon taking delivery of the vehicle, I couldn't have been happier as everything was aligned with the expectations set by David and Valley Lexus. Many thanks to Valley Lexus! A+!

Every time I deal with the maintenance department has been a pleasure always on time and done right.personel always professional and curtious

Valley Lexus Modesto sales representative Todd Sanders has the most outstanding customer service, most extensive knowledge base, and the rare ability to really listen to my car needs and make my purchase of my brand new Lexus sedan a truly pleasurable interaction. My wife Subha and I are really impressed and will definitely come back for additional car purchases in the future. The entire team at Lexus including managerial, financing, and all the staff in the various departments have been very helpful and attentive.

In the past I took my car to get serviced with Elena at a San Jose location. I've recently had TERRIBLE service and decided to reach out to Elena. As always she was super helpful and had me bring my car to this location. She is one of the most reliable service advisors and responds promptly to your calls.

There service department is great. Most especially Ruben Garza service advisor.

Great price and service by my sales person Tevy Ford.

Service manager and service dept are very attentive to my vehicle. They explain every aspect of the service to be performed. I have to add that my Lexus was washed and detailed so good that it looked like it did the day I bought it 2 years ago. Thank you. John Flanagan.

Exceeded my car buying experience! Loved the crew everything went smoothly! This dealership is very professional and yet they make you feel like family! Won t by a car from anyone else

This is the 3rd Lexus that I have leased from Valley Lexus. The first lease was a EXCELLENT experience and my last lease was an EXCELLANT experience. I have worked with Dane Michals on all of my cars.He makes leasing a car a pleasure. Dane introduced me to Timothy Sorrick a very knowledgable young man who showed us everything about our new car and basically held our hand thru the whole process All in all we had a wonderful experience. When you get ready to buy a Lexus see Dane Michals or Timothy Sorrick I promise you can't go wrong. This is a wonderful dealership.

Very professional place, came in for recall and they have someone already waiting outside for you. It was done quickly for what I thought was a major fix and then Edmond followed up on a prior recall the prior owner neglected and he assured me it would also be taken care of in future. Bought some Lexus gear at gift shop while waiting. Free wi-fi, coffee and cookies too! Comfy waiting room so didn't even worry about time passing, lol. Classy place!

I have been personally very happy with the Lexus dealership here in Modesto. From purchasing the car to the service manager. Everyone takes extra care to keep me bragging about how good they are. Went from a devoted Infinity person to a devoted Lexus person. And the car is amazingly sharp in its looks in and out. Joann

Ed Sarkis is the best! Service is great and prompt.

Very polite and respectful service rep, nice comfortable waiting area with free soft drinks available in the lobby. Nice car wash included in the service.

The staff was great! I had a great experience! Tevy was very helpful and she was great! They worked with me on getting my first car! I wouldn t mind come back and getting my second car here, especially with Tevy!!

We were very happy with Todd he has very good customer service. He made us fill very comfortable. Very excellent dealer ship. We will highly recommended Lexus. Thank u

Always courteous and professional service. Will continue to buy Lexus!

Best experience in getting a vehicle. Everyone was courteous and very helpful. Would recommend valley lexus highly.

The Lexus experience was everything I hoped it would be. Maci was knowledgeable and very patient when helping syncing my phone. I test drove other vehicles that day, but as soon as I got behind the wheel of my Lexus I instantly had a smile. It was the smoothest ride and I love all the options.

Teavy was my sales person. Her knowledge of the vehicle I choose was excellent. She was very professional, friendly and was not pushy. She helped me pick the right car for my needs and I appreciated that. She was very attentive without being smothering. I would definitely recommend Valey Lexus.

Great customer service. I'm very happy with my visit. Will be a repeat customer. Thanks Valley Lexus.

I was very pleased with the promptness and service. My service rep, Ed S., was professional and clear in explaining the various services performed on the car. Positive experience.

It was excellent. Starting with Theavy Ford. All the people after that were also great. My wife and I were very satisfied with all the professional service.

Took in my girlfriend s key fobs to get them replaced. The service associate (Shane) was very helpful and very nice to us, we were very happy with his sense of humor and great service We will be back in the future! Thanks Shane 5 stars for you my friend.

Everyone was very professional and nice. I was in and out without any problems.

Ed is always very helpful and very professional taking care of our vehicles.

My car was just expertly serviced again by Valley Lexus. I appreciate their prompt, professional service. This is my third Lexus and I have to say the service dept is what keeps me a loyal customer! They go out of their way to make my service appts pleasant, every time.

Excellent customer service by Eddie Sarkis as always! Valley Lexus will continue to be my one stop shop as long as he s there!

This is our 6th new vehicle and the best buying experience ever: Emerald Green 1980 Honda Accord, Red 1984 Honda Accord, Teal 1998 Ford Explorer Sport, Silver 2001 VW Super Beetle, Barcelona Red 2010 Toyota Prius and today 09-14-2019 at Modesto's Valley Lexus an Atomic Silver 2019 Lexus 250h Hybrid Sport F Circuit Red interior. Valley Lexus salesman emailed us an unbelievable price below any Lexus dealer in California and Valley Lexus honored it. No price negotiations. Our credit was fair and interest rate commensurate. Our special requests in how to prep vehicle for pre delivery were followed. Finance Manager was also straightforward, quick and efficient with electronic desktop table from purchase to approval. I plead the 5th Amendment to tell you our down payment would incriminate how broke we were because my new employer paying way over 6 figures wasn't set to hire me until 2 days later Monday. We walked in at 10 and drove out 3 hours later. Too bad they don't sell the 2020 Ford Escape plug-in Hybrid. Contrary to reviews the touch pad reliably worked with screen that was not a touch screen. The 'Piano keyboard' dashboard was intuitive despite reviews. Darn those damning fickle reviews.

Awsome experience! I cannot express fully in words on how great these guys are. First of all, I live 2 hours away from Valley Lexus and at the last minute my girlfriend found a car online(Valley Lexus). I emailed our inquiry to Justin Merando around 9 PM the night before and was emailed right away the following day(8/2/2017). I had ask if they could possibly stay open after hours to assist us in the email and when I called Justin the same day he had no hesitation on accompanying us. My girlfriend and I got off work and 5 PM and we didn't reach Valley Lexus until 7:20 PM(7 PM was closing time). When we arrive we were nicely greeted by Justin as it seem everyone else had already left home. Justin had already taken the necessary steps to get the car detailed and ready for us to test drive. The process went smoothly as he had already worked ahead of time to get everything pre-approved. We were then greeted by Terrance Cooper, the finance manager who got us approved for our loan through the credit union we wanted. He was very professional and assured us we could definitely choose the bank of our choice. Terrance not only assisted us on our loan, but also gave us helpful financial information we could definitely use for future reference. Overall these two guys made our experience at Valley Lexus beyond welcoming. They stayed several hours after closing time, and we did not for one second felt as they were in a rush to get us out of there. They took their time making sure we understood all transactions and paper work. These guys not only made us feel like customers, we definitely felt like family. Justin was more than kind enough to brew us two fresh cups of coffee on our way back home and Terrance was more than open enough to offer his assistance with any financial questions. We are extremely happy with our purchase, but more importantly we were blown away by the staff who represents Valley Lexus of Modesto, CA.

Excellent service! I was very happy with your professional service.

Always a great experience. Friendly staff. Clean environment. Exceptionally fast service. Of course the best cars on the road.