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Awsome experience! I cannot express fully in words...

Awsome experience! I cannot express fully in words on how great these guys are. First of all, I live 2 hours away from Valley Lexus and at the last minute my girlfriend found a car online(Valley Lexus). I emailed our inquiry to Justin Merando around 9 PM the night before and was emailed right away the following day(8/2/2017). I had ask if they could possibly stay open after hours to assist us in the email and when I called Justin the same day he had no hesitation on accompanying us. My girlfriend and I got off work and 5 PM and we didn't reach Valley Lexus until 7:20 PM(7 PM was closing time). When we arrive we were nicely greeted by Justin as it seem everyone else had already left home. Justin had already taken the necessary steps to get the car detailed and ready for us to test drive. The process went smoothly as he had already worked ahead of time to get everything pre-approved. We were then greeted by Terrance Cooper, the finance manager who got us approved for our loan through the credit union we wanted. He was very professional and assured us we could definitely choose the bank of our choice. Terrance not only assisted us on our loan, but also gave us helpful financial information we could definitely use for future reference. Overall these two guys made our experience at Valley Lexus beyond welcoming. They stayed several hours after closing time, and we did not for one second felt as they were in a rush to get us out of there. They took their time making sure we understood all transactions and paper work. These guys not only made us feel like customers, we definitely felt like family. Justin was more than kind enough to brew us two fresh cups of coffee on our way back home and Terrance was more than open enough to offer his assistance with any financial questions. We are extremely happy with our purchase, but more importantly we were blown away by the staff who represents Valley Lexus of Modesto, CA.

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