tremendous criminal scammers, they cancel your acc...
tremendous criminal scammers, they cancel your accounts, they do not let you claim or anything and they keep thousands of your pesos just like that
tremendous criminal scammers, they cancel your accounts, they do not let you claim or anything and they keep thousands of your pesos just like that
I was always very satisfied. Now I have had my publications blocked for a long time due to a $ 650 debt from a sale that did not take place, and there was no further communication. I hope solution.
Some chantas, they keep your money when they want, they do not fulfill what they say (they tell you you can cancel and regret the purchase and it is totally false, you ask to do it right away and they say no and that's it)
Regrettable is little. Some incompetent luxury. I do not sell more for mercadolibre.
Unfortunately, it is impossible to find a phone to communicate with any person in charge of Mercado Libre, or even a link to claim, the phone that is and is promoted, an 0800 does not exist.
a disaster, I have to guess things because they do not have mail or telephone, it is a shame, the reason why such an important page does not have that is because it does not want to face the costs of that but it can do it, the truth is some chantas
The truth is that they have much to wish for. A total shame leaves !!!!
Listen, I paid a bed that was already sold in Abitat in cash. Then you locked my account or tell me how I get the money from the account as soon as possible. I don't have a bank account, so do I get my abitat money back?
make a sale by paid market, although I have configured the instant money it took me 7 days to release and one more days to reach my account and I still do not have it, unfortunate
Very bad attention as a seller or buyer there is no communication whatsoever the help system is null obsolete. The commissions are very expensive, they have a monopoly and they abuse it, hopefully Amazon reaches South America or a competitor
Hello
I would need to know if I can get your products in Spain
Thanks
It used to be a good place to buy and sell. After many things changed on your page now it is a disaster. I lost a lot of sales because people wanted to know more about me as a seller and if I only put that I lived in a house with a door, they already blocked my comment, I couldn't even give my phone number publicly because they erased everything, supposedly ... That if I put it publicly, I am aware of what happens later. Instead of making a new term where I specify that they are not responsible for my data exposed by me, NO! They erase everything ....... Now they blocked me for 1 week for putting text that says: VentasSuarezCanelones and also in text Instagram / Facebook / Mercadolibre. So I can't even write and name that I have these networks because they block me ..... A disaster!
There is no way to communicate by phone. waste of time
I got an invoice that I don't owe and they don't have any phone number to contact.
Excellent service, the only thing they could improve is making merchandise delivery services easier for sellers.
Try to contact me during business hours, call 10 times, spend a lot of time waiting and nobody answered me. The truth is a disaster
The offices are excellent, with beautiful views. A very nice atmosphere.
My account was suspended. Explanations are requested and nobody answers anything. When my money that I had in the payment market is blocked, it is unusable ... for worse, every month they owe me payments to sales debts that I do not sell because I am blocked ... they are finally doing what they want a shit ML
I canceled a purchase in ML about 5 minutes after I made it, and they never returned the money I paid with debit by market payment. More than two months ago. For the claims section, only automatic messages answer you and a person who really helps you never answers.
In which country are there companies like these that do not have a telephone and that you cannot enter their premises because the security of the Aguada Park free zone does not let you pass?
It is to set fire to their office because they are real thieves. I'm sure they are scamming thousands of people with the same modus operandi because if you are not aware, they never return your money.
My experience in free market a desastare. I want to make a purchase and I can't make it. Demore more than 24 hours and in the end I did not do it. I call the phones and they don't answer me. It is not a problem with my card since I consult the Issuing Entity and my card has no problem. In itself it is a disaster Mercado Libre.
The truth leaves a lot to be desired in customer service, they never solve the problem, and it cannot be that a company as a free market does not have a call center or help center or customer complaints, since they are its main source of income and why they exist !!
From what I see in the comments, I'm not the only one who was scammed. My account was suspended for an alleged sales invoice. I've been a customer for years and always pay directly, but I refuse to pay for something I never sold. There is no way to make this type of claim, either by phone or by the platform, which is terrible. They should be imprisoned for fraud, it cannot be that they issue ballots left and right and nobody takes charge. I have left to report in Consumer Defense and continue selling through the Facebook Marketplace, because with them, never again.
FREE MARKET OFFICES ARE IN THE AGUADA PARK BUILDING, NOT IN DIVING, THE WAY TO TREAT WITH THEM IS MAKING A CLAIM IN ONLINE FORM IN CONSUMER DEFENSE, FILL THE DATA THROUGH THE PAGE AND THEY CALL YOU BY PHONE, IN THIS CASE CONSUMER DEFENSE WHICH IS A PUBLIC OFFICE WORKS AS A TABLE OF FREE MARKET TICKETS BECAUSE THEY DO NOT ATTEND CLAIMS DIRECTLY.
Terrible. With all that they profit and not even by mail they can be contacted. There is no way to communicate when your shipping system loses a package, for example. 'What do they do with so many millions that they earn? Can't place employees to communicate?
Disastrous!!!!!! Since December 20 they are about to return the money for the purchase that I returned, you can not play like that with people!
You have to make a complaint in consumer law
Impossible to communicate with someone to claim! From my own experience, I will never use Mercado Pago!
The customer service is very bad. They do not take into account their users, only their financial interests and customers always come last.
A total disaster, typical of working behind a desk with a screen, does not face the problem and even less solves it for you.
Unfortunate free market. There is no place to communicate or by mail, chat or phone. I want to return a purchase because the seller stated that I was in a neighborhood and it turns out that nothing to see and I have no way of doing it!
The site fails and there is no one to contact, they have a published 0800 that does not exist. There is no chat, phone, nothing!
Bad experience
I do not recommend buying
Buy two pairs of sneakers a larger size and when requesting the simple change of size
Enter a maze of requirements, paperwork endless messages
In short, I stayed without changing them
I do not know who is responsible ...
They did not deliver the product to me and they kept my money and there is no way to claim them
They changed regulations this year to profit even more. I have been selling in the open market for years and I always had the reputation at the maximum. Some time ago they lowered it almost to the minimum for dispatching a product 1 day later. There are so many users selling misleading information, fraud Chinese products (such as fake registration masks, fake T-shirts, etc.), and they don't do anything to them! but for 1 day of delay ... I did not regain my reputation anymore because NOW the requirement is that I deliver 5 products through ELLOS 'shipping system, which is expensive and delayed within Montevideo.
They made me double pay an invoice. I do not recommend it.
Hello, I need a phone number to contact Mercado Livre because I have a problem with my account and I cannot make the purchase. As soon as possible.
I bought and paid for a matera on 12/02/2020 and they left to deliver it to me on 02/17/2020, when I did not receive the article or a notice about it I contacted Mercado Libre and they agreed to deliver it on 27/02, which also did not happen. The worst of experiences with these people. IRRECOMENDABLE !!!!
Impeccable service, just be aware of the people and their reputation ...
The worst market platform you have ever used!
I have had a huge problem suspending my account after making multiple purchases. I have tried to contact them to fix the problem urgently as I have merchants calling me and they don't have a number to contact. The only number they have nobody answers, a shame!
THE WORST, MERCADOLIBRE DOES NOT PROPOSE, IT IMPOSES SUCH IT IS SO YOU CANNOT COMMUNICATE WITH THEM
They scammed me with all the letters, and there are a few who do it with impunity, this is nonsense
A disaster through shipping markets, I was waiting all day for them, they did not come and they dared to say that there was no one at my home. Crazy, if you got lost tell the truth, search google map and come tomorrow! I still have to go to pick up the package further than the origin and I was charged for shipping. Terrible service, I do not recommend at all.
Very clean place, the products that are processed without very good quality and the attention of employees and owners is kind.
You can not communicate with the company and the site seems to be developed by a caveman.
Worst
Beware if they use Mercado Pago
They are scammers
They charge me for something I did not sell
As a fool I went and paid to have them enabled and now they charge me again
Scammers
The telephone service is fourth, they do not take care of you.
Are those people paid a salary?
Please, sorry
THE FREE MARKET OFFICES ARE IN AGUADA PARK BUT THE CLAIMS MUST BE MADE IN THE CONSUMER DEFENSE PAGE, THEY ARE IN CHARGE OF TRANSMITTING THEM, Telephone 08007005
I NEVER GET THE PRODUCT BUT I PAY THE PRICE. THEY CLOSED MY CLAIM, I CAN'T DO ANYTHING! THAT'S ILLEGAL
There is no ability to communicate on the page. They do not answer the phone.
Very bad service, I call because I have money in the paid market and they don't answer me. Disrespect ... I've been calling for a week and nothing
I was charged a charge to the card and I did not buy anything. I have two pass authenticate on the account. And they do not have a telephone or means of claim for this case. Chantas flower!
Update: I found out what it was. I ordered food through the Rappi app and it appears as MercadoLibre. The MercadoLibre people should fix that.
For years that I sell x Mercadolibre, I was blocked by a song x a hug, that I was not in the Country, I went to pay several times to payment networks and I do not figure with debt, I want to communicate with that company and there is no way, this Mr. Galperin, owner of Mercadolubre who lives in Argentina, I tell him that the company that today put it in the stock market and inflated and wants to be the Amazon of Latin America, at one time he lived from small sellers, but everything that goes up falls in This world and everything that is alive dies in an instant