Uno Communications SpA Reviews

Why are you calling me without giving me the number and authorization? and then if I refuse the call it is useless to try endlessly, right? goodbye.

Unreliable, unspeakable, forget bad connections, no assistance. The only thing they do well are accurate and timely invoices.

I'm just sorry I even involved a friend of mine in this crap !!
Bad service, but invoices always on time !!

But you can continue in 2018 to always have problems !!! But a bit 'of dignity ?? A Communications stands for once in a while ??? I have been VOMITING for 3 years!

Montegrazie, fraz. of Imperia, 35 per month to have 4mb just a few hours of the day, when no one needs it, in the evening a nightmare, every night an interruption and goodbye film ... honestly I'm losing patience and thinking of going to Eolo. Anyway dear One, if you sell many contracts in one area, it enhances the systems to support all users and give at least a decent service. Absolutely disappointed

often in the evening during peak hours it goes into jelly, NOW ALSO WITH COLD !!

The service provided by Uno Communications is not always perfect, but in this market of non-existent rip-offs and gangs, I would say that it wins hands down. I activated the 2mbit / 256kbit a few years ago and since then the faults have been insignificant, we always talk, those rare times, of 1-2 days of down.
Last year we switched to 10mbit / 1mbit and the speed test easily reaches 12mbit / 1.5mbit. There was a period around Christmas in which, for a few months, the line was not really in shape, but compared to the months (1-2) of down we had in the pre-One times with a paltry 640-256, I would say that One has brought us a nice quality service, also considering our location which is not exactly a town (we are talking about a hill at the edge of the wood where there are no services such as methane and sewage).

I have already reported to the Genoa Consumers' League the UNO COMMUNICATIONS case, a manager who receives the bills paid by ALL OF US and provides us with an Internet service A LOT OF THE ARM. With DAILY disconnection problems, connection speed almost never equal to that stipulated in the contract and ESPECIALLY for at least 4 MONTHS we are told ... problems, failures, too many connected users. If we are too many, FIT your services, because you have taken so much money. WE ARE IN THE MIDDLE AGES, dear ZERO COMMUNICATIONS.

To avoid !!!!! during the day more or less with a 20gb subscription you also arrive at 17/18 (not every day) instead as soon as 18 hours arrive you don't even touch the 5gb but you always pay for 20 ... And if you write they don't even answer you .... Don't go inside .....

The connections of refugee concentration camps in Libya are cutting edge technology.

When signing the contract with one comunication you must make sure that you have included the gift of foresight in order to be able to predict when you can connect with a minimum of stable or present line ... continuous interruptions contact another company.
I give 1 star because less can not be really painful for the money they ask for

Living in an isolated place or if you prefer "not of economic interest" we are forced to choose Uno communication as a provider .... Internet punctually slow .. and telephone that goes "to be blessed". Bad service. Strongly discouraged.

bad service, money thrown away, it works very badly now tired of calling the assistance center .... as soon as possible, registered letter of cancellation.

Bad service as soon as I find better I drop them ...

they were the first to provide the hpdsl service inland, when telecom etc. still slept. When there is a problem, it is not for hours with an anonymous call center, but with people, who know what they are talking about and usually the technical problems are solved in a short time. I live in a place, where you can only get there on foot and have always come immediately, to change the router for me. that it was broken (for free). I am happy to have a local provider at a reasonable price and now even more than enough speed.

I wanted to know who these stalkers were who called at least a dozen times. You call them back and the number doesn't exist ..

I overturn my previous review. Now, with the parable, the service is good.

IT IS ALSO A CALL CENTER ON THEIR ENCOUNTER THROUGH THEIR SWITCHBOARD IN BOLOGNA - In fact, they called me on the cellphone without me having given my number but as soon as it rang they hung up. they are promoters of ENI - away from it - I will report via PEC the fact both to AGCOM and to the PRIVACY GUARANTOR and to them asking for the immediate cancellation of my telephone number.

they are the most expensive in the market and the service is poor

Who knows if any of you (from Uno C.) occasionally take a look at the reviews ..?
Shame on you the disservice you give!
Stop taking people who work honestly to pay for your disservices.

Dear gentlemen, the only sure and punctual thing with you is the bill. I cannot understand who was the foolish one who assigned you the task of the Liguria Region to provide this service. Going more or less well then the pseudo quality improvements have ruined everything. But perhaps they are not improvements for us but for your pockets because you are implementing nothing else that the policy held by Telecom, times ago and precisely dust in the eyes of passable service, then the lust for profit makes incorporating an exaggerated number of users that the network does not hold. Now if you keep your customers try at least to keep more contact with them by publishing an updated situation of serious problems and solutions that you are implementing and as a proof of your good faith for the disservices, I over the internet I also have a phone line with you, compensate users for part of the one unfairly paid for service not due to your problems. Until now we are the users who have trusted you, in fact, we pay you punctually even for the service that you do not give, now you show that you have it in us and write out how things are. Advertising is the soul of commerce but sincerely yours in these months is very much in decline you have to thank the stalemate of institutions and competition if you have not already defenestrated from everything.

To say the least embarrassing
Every day there is a breakdown

Soon I will resolve my contract never works in the evening not even 4 megs I pay for 20

If you are looking for a hiperlan connection in areas where there is no ADSL service from any other operator .... it's okay only as a last resort, good connection speed but lag packet loss, disconnections etc etc
but above all a lot of lag unsuitable for those who want to play online.

in 2 years never had a day without interruptions, never seen a netflix movie without interrupting it 3 4 times ... now I go to Eolo and see if that goes ...

I'm sorry to join all the comments ... bad.

Previously I described the service as bad .... but I think I was too good ... poor, inefficient, unprofessional, but correct in sending bills even when the service doesn't work.

Poor service but punctual invoices ... stay away !!!

if you could put zero center stars I would put that, living in a small town we joined a c. but the service is very poor and unsatisfactory. We pay for 10 mpbs to which we rarely arrive, we always have 3 maximum 4 mpbs every day, with which it is impossible to wash. NOT RECOMMENDED

Playing online I always had to look for a stable band more than "powerful" I tried tim, eolo, vodafone, infostrada, linkem, fastweb ... always usual stuff, in the end the lines are all telecom and the subject is always the same and always sucks .. in times of high traffic if you get half mega is a lot and you have 300 of ping .. I discovered the one comm for chance thanks to an installer and I was the first in the province of La Spezia to put it and try it, oramari I am 8 years old and I have had about 2 hours of maximum overall disability and ALWAYS with prior communication or for extreme weather reasons like the disaster in early November, which however in spite of the time they at least slam to go to solve (like the fire of 5 Years ago). I see that people often criticize criticism but what matters are the people behind it, maybe your area is not covered or you have physical obstacles that prevent the signal or maybe you are unpleasant? If these are the cases, put your soul in peace that they are a company and not the wizards, changed manager and dd, needless to complain and I personally being a clerk of a multinational for what I see around I do not even find it of the reasons.