UnderWater World - Mooloolaba Reviews

Great day out with family of 7 and 2 for one tickets promo online made it worth it. Photo was way too expensive at $35.

Not many species compared to other aquarium. Would be better if have some shows and more interactive

Very enjoyable, had great time, worth a visit if your in the neighborhood.

Its quite small for the entry price. Still fun and educational for the lottle ones.

Great place for kids to see the sharks and fishies , At The Wharf Mooloolaba

Don't order online unless you can print out your order bit of a rip off place saw more fish in a creek.

Everyone should go here. Great info and exhibits. The Octonauts section was great. Sea tunnel was fun. They take your photos but you don't have to purchase them.

Great place for families. Take advantage of the RACQ discount and it's good value.

Lovely staff, excellent and informative displays and a good day out for anyone!

Nice tour. It's good for family trips. Lack diverse aquatic life. Staff was welcoming and helpful.

Cannot recommend this place highly enough!
We loved it so much we went twice, did the behind the scenes tour, and met the seals.

So much to see and learn about, and a really great conservation focus. The staff were knowledgeable, friendly, and really cared about their animals.

The kids enjoyed this place so much, but truth be told I think I enjoyed it the most!! Definitely not just a place for kids, there s plenty to see here for adults too.

The underwater tunnel was a fav, and as we learnt on the behind the scenes tour, everything is much bigger than it appears down there! Palace the shark is an amazing big girl, and my kids had a great time identifying the gender of all the sharks and rays after our tour guide told us how.

Everything was clean and well maintained.

Our only issue was parking, we did unfortunately get a fine - would have though time limits would be removed for such a place? But that s not the fault of Sealife, that s the council...

Highly recommend, 10/10, will absolutely be back again

Beautiful place to visit. Especially with children. Staff very friendly.

Great fun for the kids! Visit regularly! Fantastic Kids parties too

*Tried Booking Tickets online, wouldn't work for our particular booking group.
* Tried ringing the SEA LIFE 4 times. NO ANSWER.
* Left a Message on Voicemail. NO ONE RANG ME BACK.
* Tried to ring their After Hour Emergency number (thinking maybe their phonelines are down?). MESSAGE BANK FULL AND NO ANSWER.
* Sent 2 Email requests - Once through their contact us, and once by Direct Email. TOOK 3 DAYS TO RESPOND. WHEN I DID GET A RESPONSE IT WAS SORRY, WE ARE BOOKED OUT, TRY AGAIN ANOTHER TIME. NO OFFER OF A DATE TO COME, NO PHONECALL TO ARRANGE AN ALTERNATIVE - NOTHING !!!!!!!

BLOODY POOR SERVICE! DECIDED TO GO TO AUSTRALIA ZOO INSTEAD.
Australia Zoo answers your phonecall straight away.
Australia Zoo's website works better and is easier to use.
Australia Zoo's staff bent over backwards to assist. They answered my calls, rang me back with more information, arranged special experiences and assistance for my elderly guests.

SEA LIFE - I post this so your marketing staff might see this and action your weaknesses. I also sent an email back to your customer service to alert you to your flaws so they can be remedied.

I would hate to see a Aussie Tourism business fail and more Qld'ers lose their jobs through lack of customer service and planning at management level.

DO BETTER !

An excellent day out for all ages, very informative and some good entertainment with live animal shows.

Very large inside and the tunnel is impressive great to see the feeding but it's all packed

We loved this place. We were a 15strong family group and they did us a good group discount. The kids loved everything and the adults too. Shark tube was awesome and was the ray tank as you entered.
Only fault was 3 hour parking out front...otherwise 5 stars

Best place to spend a day with the kids. Their seal show at 11 30 was the highlight. Bit everything else is also amazing to experience.

The penguin experience was great
Well worth the money

It was very informative and the kids enjoyed themselves

Good day out for the kids it just needs to be bigger

Love every visit. Each time I have a different experience! Definitely recommend doing the tour of behind the scenes if you get the opportunity

Great plan for a rainy day like today or any other weather condition. It's even more fun for kids as they have different activities to interact and learn about sealife while having fun! But as an adult you can enjoy them too :)

Great & genuine effort to share, support and experience sea life. Easy flow and child friendly to navigate with staff excited to share and assist. Only downside is parking in the area.

Only plastic cutlery and paper plates are used in the cafe. But they tell about the pollution of the oceans.

Awesome place! Food/drink a little expensive. The only thing holding the wharf precinct together.

Visited March 2018. We were disappointed. It's expensive for what it is & there is not enough to see to be considered a full day out. It feels dated and it's quite small.

we pre-purchased tickets online and visited on a tuesday morning during a non-holiday period. for adults visiting with children under 2 it's quite reasonably priced ($20 each adult) for what it is.... if we had paid standard price on a weekend, or had older children to pay for, we would've been very disappointed....
not a single turtle in the "turtle cove"... one seal......... one sad crocodile......... one monitor lizard that you struggled to view in the enclosure it was kept in... one tiny octopus in its own little tank that looked like it hated life......

the under water tunnel with all the sharks, coral and reef fish was definitely the highlight. our son liked playing with the octonauts stuff, but that's not what we hoped to get from a place like that with a child who ADORES animals.
the touch tank with the star fish he could touch near the entrance was good, the lady there was yawning (at 9:30 in the morning) and I can't imagine it would be very stimulating/rewarding for them
...the luminescent jelly fish near the end were very pretty.
you have to go through the gift shop to exit (we didn't stop to look at anything), raced past the cafe, and didn't go into the play equipment as our son was due for his nap from an unusually early waking time. we were through the whole place in less than an hour.

Perfect for any animal lover and great for the kids! Seal show was fun and impressive! Very informative and the staff was so friendly!

Always love coming here. Every time we find something new and fun. Watching the octopus and holding the sea cucumbers are always a hit and laughing at the otters playing. Great for kids to learn about ocean life.

The underwater tunnel at feeding time is truly amazing

Nice aquarium, staff are very helpful and they have a good range of aquatic life. Recommended

Great presentation of Sea life.
However contradictory message when they sell garbage food and plastic toys.
Low impact living. Eat what you need and don't consumpollute.

It has everything you would expect, including a fun seal show. I would estimate two hours to see everything you need to see.

Great day for kids. Hands on displays. Heaps of variety to look at.

Really great experience for all ages. There are plenty of different types of marine creators to see and learn about and even a section where kids (and adults) can touch a selection of sea animals. Highly recommended if you're anywhere on the Sunshine Coast!

Wonderfully warm and friendly staff and lots of really interesting sea creatures to learn about. Make sure you do the behind the scenes tour, the staff really care about all their creatures.

Great variation of sea life and amazing experience.

Must visit place .The seals show is highlight.Kids activities are very interesting.Huge collection of marine aquariums is don't forget to get clicked at the entrance.

Pretty good if you can source cheap tickets. Way too overpriced if you buy counter priced tickets. Avoid on school holidays as it gets clogged with prams.

Great holiday activity, too many screaming kids to fully enjoy my time with the family

Expensive for what it is. Kids will love it, grown ups ok. Just a groupon code!!

Such a great place - love the behind the scenes tour

Excellent for kids. The annual passes are great value and they have a soft play playground for when the kids get over looking at the animals.

Great but small place to visit. Expect to spend between 90 to 120 minutes there. Do not miss the seal show.

Great experience but a, little dark for vision impaired people.

Smaller than expected, very overpriced and not entertaining

What a Magnificent places to visit.Highly recommend to anyone.

A great place to visit, particularly if you have a child that is interested sea animals. They have a great sensory tank where you can feel starfish, shark eggs amoungst other things. Walking through the tunnels is great with large sharks and sting rays. There are talks at different exhibits throughout the day. Be warned, Finding Nemo/Finding Dory features a lot throughout the aquarium

The sporadic aquarium is a popular attraction, but it is too cramped and muggy for all the traffic. On that note, it took us half an hour to find a parking space. The best of that day I had was when we left for lunch at a nearby take-away.

Great place for kids even got my kids to be apart of the show

The aquarium is not excessively large, but it is really beautiful. A stop not to be missed if you are on the gold coast. The cost for the Australian standard is not excessively high, but 20 for just two hours is not a shortage.

really enjoyed the fish and exploring the shark and ray tunnels. I paid to swim with the seals and it was definitely worth the money, it was an amazing experience and I totally recommend it.

Awsome day out spread over three levels and many different sea animals