Uftring Weston Chevrolet Cadillac Reviews

The service David and his guys gave me top notch even when u can't get the answer you want communication is key

They truly are used car salespeople here. Knowingly selling junk and not disclosing issues that vehicles they sell have. Do not buy anything used from these people unless you test drive itto your local mechanic and have them go through it entirely. Otherwise you'll end up with 1,000's of dollars inbills shortly afteryour purchase.obt

Great place to buy a vehicle. Talk to Phil Clemmer, I've bought two cars from him. You can tell customer service and quality are their number one priority. I won't hesitate to purchase another vehicle from Uftring Weston. I'm forced to rate them a four star because nothing in life is perfect and this scale doesn't allow me to rate them at 4.9. Feel free to hate me but hate me for my honesty.

I have recently done business with Uftring Chevy. I wasn't expecting to buy a car but found out my old car was pretty much done. My salesperson was Kyle and I had received great service with him. I felt he did a good job looking for the best car to fit my needs. Thank you Kyle. I also want to thank Irfan too for also providing good service.

Chanell H.

I bought our first car at Uftring when we returned from Singapore in 2001, and every one after that. Also, I have used Uftring-Weston's service every time since also. I find it efficient, professional, and friendly. My next car, which we plan for 2021, will be at Ufring-Weston.

Denise is always very friendly and helpful! I trust her advice on maintaining my truck.

Kathy was absolutely amazing! She went above and beyond helping me find the perfect vehicle to fit my family. Her day off from work was spent trying to get me everything I needed because we were a time a crunch. I will never buy another vehicle from anyone else and I live in Champaign which is about 1 hour 30 minutes away. I also received a letter in the mail thanking me for my purchase and also a follow up phone call to see if I had any other questions regarding my new vehicle. My expectations were defiantly exceeded.

Greg was amazing and the head manager as well! They made sure my car purchase was the perfect fit and for the write price. They made the numbers work and did it all so quickly so we were in and out! Literally the best experience buying a car ever!

this was my first time buying from a dealership and i didnt think Id go home with a car, but i did and the team was AWESOME!!!!! Ken seemed to know what i was lookin for and was thinkin of a certian car before i saw it and itwas the perfect car for me so glad my son took me there thank you guys for hooking me up.

Phil and everyone I dealt with at Uftring Weston made my truck buying experience easy. Phil understood what I was looking which made the process much smoother. I never felt under pressure no matter who I was working with. Uftring Weston also has a great service department also. They make getting your oil changed very easy. The shuttle to and from the dealership is just a fantastic service. I would buy from Uftring Weston again in a heartbeat.

Denise Doyle is a professional anyone would be proud to have working for them. She has taken care of me and my different vehicles for at least fifteen years, maybe more. Service has always been top notch. Always get my routine maintenance on my GM products at Uftring. Never had to return because issues have always been repaired correctly the first time and on time.

I'm glad I decided to come to Uftring Weston to get my 16' Town and Country. I had been looking around at a number of used car lots, and I was actually looking to buy a sedan. Before I left Zack G. told me I had to look at one last car before I went, and I'm glad I did. I hadn't even considered buying a van at that point, but before we had even taken it for a test drive, I was seriously considering it. Came back on Monday to test drive it a little more, and had signed the papers right after. The best part is that the price was extremely reasonable, and Zack worked out a payment schedule that worked for my budget. I highly recommend this dealership for anyone looking at their next car, especially if you're looking for a pre owned vehicle.

Spent 3 hours there trying to make a deal on a truck lease. Finally, it was "my lucky day" because of all the current discounts and rebates. Had to head to work and agreed to come back and finish paperwork the following morning. 1 hour later, one discount couldn't be used and the price climbed over $100. A couple hours after that I get a call from the finance guy. He had "put the numbers in wrong" and the price was another $90 more. The original number was $257 and in the end it was $440. I tried unsuccessfully to contact the owner to have a honest discussion about what transpired. Needless to say, I passed on the deal and purchased elsewhere the following day. I won't be back here, it just feels shady to me.

Great service. Bought several cars here ask for Sandy Hartseil she will take care of you.

They give GREAT service. Always polite and helpful. Trust them with my car...and I love my little
Escape!!

I am from Indiana and unexpectedly, I went to Peoria for a weekend when my car was scheduled for 2nd service. These guys did the service even when I went in without an appointment. Friendly staff and most importantly they've got Starbucks coffee in the waiting room :)

I purchased a 2017 Cadillac XT5 over the weekend and could not be happier! The salesman Doug Martin was very professional. If you are thinking of purchasing a vehicle any time soon you must make this your first stop. I believe it will also be your last! Carrie J

A.J. Blunier and the entire staff were all and are very professional. A.J. made the transition into my new Cadillac extremely easy. Service department seems to be equally as professional. I have nothing but good to say about the entire experience.

We have done business with the Uftring Weston dealership for many years and have found them to be very professional as well as helpful in locating a vehicle that we have selected.

This makes the third vehicle we have purchased from Kyle Merritt. He is very knowledgeable about any vehicle we are interested in purchasing. He continues to follow up checking to see how we like the new vehicle. We would not consider any other dealership or salesman in our purchase of a new vehicle or further, any questions we may have after the purchase.

We love our 2017 Malibu! Thanks again Kyle.

Gerry & Roxan Johnson

I was greeted very well they took care of my needs fast and always get me appointment when I call very pleased with the service I get

Great place. They take their time and explain everything they do really well

I believe that this is the 3rd or 4th car we have bought from Scott. He is VERY informed about the cars and takes time with us till we fully understand the functions of it. We will be back!

Sandy Hartseil is my salesperson. She is amazing to work with. The car I wanted was not at the dealership so she located it for me. I would highly recommend her to anyone who is needing a vehicle. She was very good about explaining in great detail how everything works me o ok on the car. As always a great experience working with her and the dealership. She takes pride in customer service.

Greg Stewart is an outstanding salesperson. He is incredibly knowledgeable about the vehicles that he sells, and he represents Uftring-Weston exceptionally well with his professionalism. I look forward to doing business with him again.

We live 55 miles away, but somehow have ended up at Uftring Weston on War Memorial for the past 18 years. We would like to share our positive experience with your sales person, Kathy Underwood. Our experience with Chevrolet vehicles commenced over 50 years ago and we can honestly say of all the people we have worked with, Kathy has been the best. She always remembers who we are, works hard to find what we are looking for, strives for the best 'deal' for us, and even after the trade, goes to bat with OnStar! :) Kathy is a great asset to Uftring Weston.

The hospitality there is worth the amount I pay for an oil change .

Great place to purchase a vehicle and get repairs. I've known several members of the staff for many years. If you need you're car serviced I highly recommend talking to Chuck. He knows his stuff. Been with the company at least 20 years.

My salesperson was Dave Allen, and my experience was fantastic! I had some concerns and issues with a particular car and the salesperson and financing guy (sorry I forgot the name) worked hard to provide me with all the necessary information I needed to make a well informed decision. I just drove away from the lot today a happy man :-)

Great experience always! Denise is a terrific service writer! Always friendly and helpful no matter what is needed! The service manager is also great! I bought my recent 2 cars here. Kevin, the general manager was the most helpful informative general manager we have ever dealt with! There is not a better dealership around.

They were not able to replicate the transmission shifting issues I had reported, but otherwise they did a fine job. I was called to verify work before it was performed, and they accepted a 3rd party extended warranty without any issues. We were provided a loaner, which was a bonus as the vehicle being serviced was not purchased from Uftring Weston.

We had a wonderful experience purchasing a new Equinox. Our salesperson was extremely helpful. She worked hard to find us the vehicle we were looking for.

I enjoy working with Chuck Keil and the Red Team and my visits here are always professional and hassle free. I'll be sure to buy my next Silverado here again.

They do good work. I was in and out in good time and they fixed my problem. I would recommend them to anyone.

This was my fifth truck purchase from them and they are always the greatest. The sales man Kyle was exceptional as always. He always takes all the time needed to help get the most vehicle for your money. The service staff Chuck here ROCKS as well. They listen to you and always strive to do the best they can for you in repair or maintenance of your vehicle. They treat you like family not like just another customer.

The folks at Uftring Weston worked very hard to get me into the truck I wanted, and I really put the pressure on. Excellent customer service and attention to detail. Simply excellent.

It was easy. The people were nice and I would give you a chance again to win my business.

Our experience at Uftring Weston was great and Kyle Merritt our sales person was able to get monthly payment within our budget, so he was great. Great job everyone at Uftring Weston of Peoria, IL Bob McGowan

A huge thanks to Phil Clemmer at Uftring Weston. I've been driving my first high school car for 12 years that my dad helped me with, so naturally I was pretty nervous looking for something different. Walked me through the process, wasn't pushy at all, very upfront and honest with everything. Thanks, Phil.

-Sam

I can definitely recommend buying a car from Uftring Weston Cadillac. We did most of the car buying process over the phone and through texts with Greg Stewart. Just had to come in for paperwork and pick up our new Escalade ESV. Greg was very helpful and made the experience super easy. We definitely hope to do more business with Greg and Uftring Weston Cadillac in the future! Thanks guys!

We had a great experience looking at the Redline and maybe returning to buy a vehicle for sure.

Don't take your vehicle to their body shop. Overstayed my wheels the first time and then forgot to put two sides tape somewhere in my door and made loud clanking noise. Took multiple trips to them to figure it out. If I could give zero stars I would

Ordered a Camaro convertible and had a great experience with the entire staff. They couldn't have been friendlier, and they kept us updated on the entire build process. Car arrived much earlier than expected.
Will definitely be back.
Thank you.

Would give it 0 stars if it was an option. Purchased our used vehicle in February 2018 and was assured it had undergone a thorough inspection before sale. We stressed heavily how important it was that we purchase a reliable vehicle, as our oldest daughter has a brain condition and we travel to St. Louis about once a month to St. Louis Children's Hospital for her neurosurgeon and other specialist appointments. 12 days after purchase, my daughter and I set out on our long drive and broke down with engine trouble just outside of St. Louis. I had to get the vehicle to the nearest dealership, rent a car and pay for 2 nights in a hotel bc we were stranded. I then had to fight for tthem to pay for the repair. On our way home, what do you know? Check engine light again. Took it to Weston and it needed MORE engine work. Also, the brakes, shocks and something else underneath ALL needed replaced right away bc they were so worn (meaning they would not have passed a thorough inspection just weeks earlier). Ok, so I fought for that... And they replaced all that too. But so many other things have already broken (passenger window motor, the liftgate won't open, DVD player stopped working- all within a month of purchasing the vehicle). So then, the weather warmed up... And we kept getting this awful smell in the car. At first, I thought it was an animal spraying, until I realized it was every time it rains). Now we know there is a MAJOR leak, I assume from the sunroof drain system. My car is molding inside and I don't have hundreds of dollars to fix it. The worst part is that now, we can't even transport our medically fragile child in this vehicle bc she also suffers from severe breathing issues and it's only exacerbated when she is exposed to mold. . We asked to bring it and trade out for something else since we have had non stop issues but they won't let us. Not a good way to do business. We bought a total lemon from this well established dealership!

Had an exceptional buying experience as usual. Salesman Greg Stewart and Sales Manager Matt McComb did a fantastic job delivering and locating the vehicle that met our specs on short notice. Even greeted by Dealer Mark Weston when we took delivery of our new Traverse. Have appreciated years of exceptional customer service at Uftring Weston from the front office, to sales to service. Outstanding dealership and highly recommended.

My buying experience at Uftring Weston was very pleasant. All the staff members were attentive, enthusiastic and willing to help. Particularly, my sales person (James Carter) seemed very intelligent and willing to go "the extra mile". Indeed, he helped me make a informed decision by answering my questions with clarity and precision. All in all, James was extremely helpful and seemed more like an ally than a salesperson.

We worked with John Bordatto and Jake Weston. This was our first experience buying from this dealership as we had not even come close to a sale on multiple occasions in the past at other Uftring locations. We actually had no intention of buying when we drove through the lot as we had just started looking. John came out to greet us and was very helpful, and respectful of our expectations. We left without buying. as once again, we were tooo far apart on price. One phone call after our visit and the deal was done. We hope our experience with our new Cadillac and the UftringWeston service team goes as smoothly. Go see John and Jake if you want a great car buying experience.

Excellent service, welcoming reception area and I absolutely loved getting my car cleaned afterwards!

I went in for an oil change, and had very kind and courteous service. I was made aware of another issue I had, and they were able to fix that issue so I remained safe on the road.
This gave me peace of mind that they had my best interest in mind. Great communication as well as very upbeat staff.

I recently purchased a vehicle from Uftring Weston Used Car Outlet on War Memorial and University and It was a GREAT experience. My salesperson was Kendall Hearn and it would be an understatement to say that he gave me the BEST experience possible. To be honest everyone in the dealership was AMAZING. Cory, the finance guy, was so helpful and willing to work to get me the best deal possible, and Tena Nichelson, last but certainly not least, she took time to call me after things were said and done to make sure that I was ok with everything. She was EXTREMELY FRIENDLY! The whole experience was next to none. No one likes to go buy a car and all of the things that come with it, but when I say they made this such a positive experience, I would recommend them to any and everyone. I purchased my last vehicle from a different Uftring location, and it was a good experience also, but nothing like the treatment I felt I received from this sales team! I will be a life long customer!! Thanks to all of them!

Agreed to a price on a vehicle and while we were working out details another salesman sold it out from under me.

Greg Stewart is an outstanding Professional and a great guy to work with. My vehicle purchasing experience was exactly as it should be.

I had 3 different problems with service I have to find a different place to take my car for service

Even though I had the wrong date for my appointment, the Service Reps got me in and work completed. Great Job Guys!

I found Uftring Weston online while I was looking for a Cadillac SRX to purchase. I live about an hour away from Peoria and, after visiting my local dealership and getting less than satisfactory service, I found the car on Uftring Weston's website and gave them a call. Kyle Merritt worked with me to find the SRX that I liked and he patiently explained every feature of it to me. I didn't feel pressured to purchase the SRX in anyway. They gave me the exact amount that I expected for my trade in and I felt very comfortable with the deal. After having such a great car buying experience there, I've decided to take the SRX there for it's maintenance as well. I have no doubts that their Service Department will treat me just as well as the Sales Department did.

Kathy Underwood provided excellent help and service to us when purchasing our Silverado! She was extremely knowledgeable and able to find Ed the vehicle he wanted. Great job, Kathy!

Service is quite good. Fast and thorough. Appreciate the waiting room hostess and the safety changes implemented there

Had an initial concern regarding the glasscoat process. Dave Kolowski the reconditioning manager answered my concerns completely and restored my faith in Uftring Weston. This was definitely customer service at its best. Thanks Dave.

I contacted Elton Herrick on a Monday about a new vehicle I would like to test drive. Early Tuesday Elton called me that vehicle was available. We met at 10AM for test drive. I purchased the vehicle and was driving it home by 1:30PM. Elton was professional, friendly, courteous and handled all aspects thoroughly. All dealership people involved were very helpful. An excellent buying experience.

I loved working with Sandy! My car decided to die and I found myself looking for a new one. Sandy first took the time to find options in my price range on the website. The first car I sat in was a 2015 Malibu with tons of extras and affordably priced. I shopped around and came back to get the Malibu. I love my new car and would recommend Sandy to anyone. She took the time to set up my Onstar and XM and explained many of the features inside my car. She was warm and personable and made my experience great!! PS shoutout to Denise in the service department. She is awesome!

I have been receiving service at Uftring for the 6 years I have moved to Peoria and have a great feeling of confidence that they have my best intetests in mind.
I have 200K miles on my 2015 Cadillac SRX and their service and care have been a great part of this cars service and road worthiness. Great People!!

My husband and I thought Sandy was very professional. You tend to get a little anxious for the process of purchasing a car, but Sandy made it easy. I would recommend Sandy Hartseil to anyone buying a car at Uftring Weston. Tim and Janelle Clark

I was very pleased with the professionalism, knowledge of product and care for the customer Kathy Underwood presented. We, my wife and I, arrived at 8:30 A.M. checked over the 2014 Dodge Grand Caravan SXT van, test drove, started and ended dealing to signing papers by 9:30 A.M.. You can't beat that, no beating around the bush, she made it worth the 1 1/2 drive. It was well worth the trip and we'll be back and for sure asking for Kathy.

I went into Uftring Weston to have my Chevy fixed, only to find out that there was a lot wrong with my vehicle and it was going to be an expensive fix. Kobe Howard, a sales consultant at Uftring, saw I was having a bad day and asked if I d like to look at other options. There was no pressure into buying a new car and he really helped me understand the great deal I was getting and the benefits of getting into a newer vehicle. He was very patient and understanding with me and made sure I was happy and comfortable with everything the whole time. I would recommend Kobe Howard to anyone looking to trade in their vehicle or buy a new one. Ivan Waters, a finance manager, was also a huge help during my time there, insuring I was getting the best deal possible. They are very friendly and professional. Kobe and the Uftring staff made my once horrible day into a great one with amazing experiences. I will buy and service my vehicles from Uftring Weston from here on out.

Being a "Forever" (35 to 40) years customer at UWCC, we have experienced once again an amazing automotive purchase - 2nd Cadillac. Not only were our Sales Team, Shawn and Tanner, exceptionally willing to go the extra distance in answering my questions, sharing information about the NEW XT5, orchestrating the test drive and demonstrating all the many features of the XT5 on the lot and model on the website, they, also, made sure we were 100% satisfied at every turn on this journey. The very timely 'after the purchase!' follow-up has been invaluable. Thank-you to all the staff at UWCC that we know and so appreciate for their continued excellent vehicle support. We THANK YOU!!!!!

Although my son and husband picked out our new Chevrolet pickup, when we went to sign and pickup our beautiful new truck, Andrew Kennedy was very helpful explaining all the features of our new pickup! Everyone is very friendly and willing to help!

I purchased a car from Scott in October. After explaining what I needed, Scott found the perfect car for me! I couldn t be happier!

Took my vehicle in for brakes, they said I didn't need them. Totally Honest!!!!

Best experience I've had buying a car. No pressure, transparent and extremely helpful. Phil Clemmer is a great salesman, highly recommend!

Friendly place to have your car serviced. I didn't have an appointment but they fit me in. Complimentary food and drink in the waiting area.

Andrew Kennedy and his team were so helpful during my purchasing process. I would definitely recommend when shopping for a vehicle, stopping in to see for yourself. I'm so happy with my new car.

I was very happy with my purchase from Uftring Weston. I had no intention of purchasing a car when i visited but I happened to come across the vehicle that i've been looking for for some time and found the price/mileage combo very attractive. Ken Dickson made the transaction very smooth and I felt absolutely no pressure in leaving with a vehicle.

Sandy did a great job working with us. This was our second vehicle we had purchased from the Dealership. Top notch and her customer service was excellent. Always goes above and beyond.

Denise Doyle is the best service technician. She is friendly all the time and follows up on every concern. I've taken my vehicles to Uftring since 2008. Always great service.

I have bought cars before from the old McComb Chevy and this is the first I have bought under Uftring-Weston. Car buying isn't my favorite thing to do but Ken Dickson made it easy. I simply pulled in, went inside, and told Ken the price, year, and type of vehicle I would like. Bingo! He brought around a very nice car that exceeded my expectations. Bought it on the spot. Quick, enjoyable, satisfying. Thanks!

I Got My Belt And Oil change But for Some Reason My Car Was Exhilarating (Driving) On Its Own slowly went To 10mp Then 15 Next Thing I know Its Going 40 On Its Own People!!!!! It Hardly wants To Stop And When Its In Park It Sounds Like You Are Pushing The Gas While In Park But I WASNT!!!! Im Very Unpleased And They Will Be Hearing My Mouth!

All went as planned...very pleased with vehicle except for
oil not changed
no owners manual
no 2nd key fob
not enough info on basic operation

Routine oil change/ tire rotation. Everyone is very friendly. Enjoyed chatting with the lady in lounge area. Great job on the car wash too!

I definitely would recommend Uftring Western Chevrolet Cadillac in Peoria IL. Phil Clemmer helped me find a Chevy truck that fit in my needs and price range. Which was a difficult task. He was very patient and took his time and did not pressure me in to any sale. He just kept say, "let's find a truck you like".
That was two years ago and I still love driving my truck.
Also Phil just recently helped me find a work truck for my brother that was working on a small budgeted. He went way out of his way to do research for a few months, and came through better than I would had thought. Good job Phil.
Thanks

My experience with purchasing a vehicle at Uftring Weston Chevrolet Cadillac was nothing but positive and stress-free. My husband and I were locking for a used vehicle with lower mileage that fit our price range. We went to every car dealership in Peoria looking for the right vehicle. Uftring was our last stop and when we told Klye Merrick what we were looking for and what our price range was he found the perfect vehicle to fit our needs at the price we were willing to pay. There was no pressure and it was a pleasant experience. I would definitely recommend this dealership.

We have dealt with Uftring Weston for about twenty years. We have always had great service from the sales rep and from the body shop. Sandy Hartsell has been our sales rep for the last three years and we couldn't have a better representative.

Great service nice place to go get your car worked on,good atmosphere

Great staff. Buying a used car was easy. Thank you, Tena Nichelson. She was my sales consultant, and was a great resource.

Uftring Weston was so great to work with! I have never had such a good experience buying a car!

Had a great experience purchasing my new 2016 Tahoe from Uftring Weston Chevrolet Cadillac. Phil found the car I was looking for on the lot and then helped me customize it with some premium wheels that really brought the whole package together. I couldn't be happier with my purchase and look forward to working with Phil and the rest of the Uftring Weston team in the future.

Took my Lexus in for a headlight and the service department exceeded my expectations with a big slam dunk. From the wonderful greeting to the excellent waiting room then the very reasonable price for the service and super fast service it was absolutely a joy from start to finish.