UCLA Medical Center Review

Rip, Carrie Fisher, died here today.
Here cause of death is a heart attack.
If you didn't know she was in many star wars movies.
-RIP: October, 21 1956 - December, 27 2016

I called to get information on the diagnosis of my best friend who had been admitted there the night before so I could better understand and care for her appropriately but the 1st receptionist whom I spoke with hung up on me when I asked if I could speak with another person and the second receptionist after I called again was yelling at me for asking if I could speak with someone else because she couldn't help me. I'm a student at UCLA. I expected much more from this hospital but it seems like they hire people without compassion or professionalism. I've had much better treatment at the UC Irvine Hospital. I'm so ashamed of this one...

I guess I got lucky but I was seen immediately on Sunday around 12:00 noon. I was immediately assessed by a nurse and then a doctor all within 20-30 minutes. It was a little confusing as to where to park and where the emergency room even was but after one circle around I found it. Everything seems clean and the staff is friendly. Blood test come back within an hour or two. I was told by the nurse that based on the time you come in the wait times can be long since that was one of the negative reviews I saw before coming in, but I guess I got lucky.

They treat my man as an outpatient and they are kind, caring, give the utmost respect.

some of the best facilities in the country. The staff are amazing and are always ready to go. Our visit was flawless and we appreciated all the hard work of the staff and doctors

best trauma center in Los Angeles. the private rooms are extremely well kept. the food service from the kitchen is above reproach. after an exquisite tasting lunch I ordered a fruit plate with chamomile tea. the room had a very nice view as well. the staff is very accommodating. truly at your "Beck and call" attending to your every need.

When my mother was in an accident, they took the best care of her at the emergency room. Thank you to all the wonderful doctors and staff at UCLA for your wonderful care! God bless you all

What an amazing hospital for children. My children have been members of this hospital for seven years. The hospital appears to be clean and tidy for the most part. The staff and nurses are really friendly. Cons: traffic in this area can be horrible during rush hour

When I was admitted into the hospital, I had to wait a very long time while people that just got there was admitted and saw by a doctor.

Best hospital ever, I had heart transplant 21 years ago with one of the best transplant team and care I have gotten.

Clean, modern, spacious, with plenty of staff waiting/willing to help you. Just check in at the info desk and you'll be all set.

What "man" can do to heal himself is within these walls...the rest is up to GOD!
UCLA is as good as it gets.
The thing that sets it apart? Loving human kindness! It seems they only hire kind people.
From an accountant in the elevator comforting me...to the cashiers in the food court holding me when the tears couldn't be held back any longer.
They know it's not all about pills and cutting. Healing is about LOVE...and they are full of it!
My #1 Top 10 Medical Facility...Anywhere!
P.S.
They've restored health and life to members of my family so many times over the last 50 years...all I can say is, "I'm so grateful to have you." Thank you, thank you, thank you!

I brought my husband to this hospital for 3 different surgeries and the Dr, Nurse and staff have gone far above and beyond to make him & myself feel comfortable and safe. I wouldn't trust any other hospital with the life of my husband. I'm so very grateful for helping him stay with me for more time.

My daughters first delevery in this ucla hospital I apriciate by heart and soul it is one of the best hospital in all respect such as we'll behaved nursing staff,duty dr ,well management of parking ,delivery room with well modern equipment and other facilities.my wife and me come and see ,we r very impress and thanks to the founder member of this institution.Gsjadon ,India

My son had a rare condition that in 1964, liver transplants were new, only 2 or 3 done. Surgery was done to try to fix his bike ducts, but failed. We were waiting for a doner, but one came to late,. But doctors and staff were wonderful to us and did everything possible to keep him alive, but God had other plans.
But the staff at UCLA were compassionent, thoughtful, and so kind. I have never forgotten them.

Honestly I think this place is great if you're there for a day. Once you stay longer, they stop being attentive and aware of patient care. They take an hour and a half to bring prune juice to help you use the bathroom yet stress that you HAVE to use the bathroom. They stop answering questions and concerns as well as stop coming around much to check up on patients.

My experience at UCLA INVOLVES multiple concerning events over time
Poor communication initially
Poor follow up
9 hours in ER with absolutely nothing done as physician was too busy to call ER STAFF
No explaination of tests and lab results
Calls were rarely returned
Extremely unhappy

Great hospital! This is where they bring the most severe cases to be treated at.

I prefer to drive the 30 miles to UCLA Med Ctr. for both emergency and routine medical care (cardiologist is world class). Had too much poor medical care and some surprise charges from my local hospital.

A CHP felt the need to wake me up and arrest me for simply sleeping in my car. They forcibly took me to this hospital in order to obtain "Okay to Book". They are now trying to make me foot the $700+ bill for an unwillful hospital visit that I was forced into by the CHP after they deliberately disturbed my peaceful sleep for no other apparent reason than to disturb the peace and get money out of me in the form of a hospital bill and towing fees (avoided bail bond cost via DA Reject).

No where better to be if you are having health issues. The staff here sets the bar for excellence.

This hospital is the most helpful place I've ever been to. If your going to stay in a hospital you can't go wrong here. They have the most wonderful staff from the janitorial to the Head surgeons. Absolutely wonderful hospital.

Nurse Victoria and Claudine are exemplary .. very very attentive to my husband while on ICU and CCU Units
My husband was flown here from Vegas UMC very late 02/09 .. by the grace of GOD I was able to join him on 02/09 from Virginia .. We spent 4 days in ICU then 3 days in CCU including Valentine's Day .. doctors and staff were great .. He
finally improved enough to go home Sat 02/16 .. after a grueling day at a time for a week ..

BTW Catalina Island is visible from 7th floor room on a clear day

Parking is $12 per day .. no help with that but $5 daily meal vouchers were of great assistance !

I have no words to describe the features of this hospital. I want to recommend this hospital to needy one as here everyone is totally committed to patient care and rehabilitation.

staff was very nice and ready to help out, including those volunteers, doctors & nurses were kind, caring and attend to their patients & families. UCLA is the best hospital.

Great nursing staff in the transplant department. The Doctors were GREAT from the beginning of our stay to the end.. Love this team forever.. Thanks for the second chane at a full life for my family.

One of the best hospitals that I have ever been at the doctors and staff get their job done right I tip my hat to all of the Ronald Reagan Hospital in Los Angeles California

i have birth to my daughter by far the best health care professional team I've seen

I signed up for paperless billing in an attempt to reduce waste, and so received an electronic bill. The bill I received is not payable online when all results, scheduling, and communication with doctors and nurses is available online via the app or website. The bill is not payable by phone outside of their slim office hours (when I am working and not available to call). If it is not possible to pay by any 21st century payment method, why offer paperless billing? I can't obtain a paperless copy of this bill because it has already been sent to me and now I'm about to be sent to collections over an $8 bill that every other merchant has sorted out how to accept payment for. This is ridiculous.

Took a walk here. Was treated professionally and with care but I must say emergency department needs some improvement in triage

Having been in many hospitals in and around Boston, Massachusetts and going through 14 operations with countless outpatient procedures, I found UCLA Westwood to be the finest hospital I've visited, hands down.

Everyone, from the people cleaning the bathrooms to the top surgeons are pleasant and informative. This comes from the top, and it shows. Thank you management.

I've had six operations at UCLA since 2014. They always have their act together, treating me with kindness and respect. Everyone pays attention to details; it's important.

Thank all of the staff from bottom to top, that make this facility a Top Notch Hospital, bar none.

Sincerely,

Lliam

Was feeling shortness of breath and excentiated heart rate. They were so nice and friendly. They cared and spent time with me. Going to the hospital is never fun but if you have to go then go here

Amazing care for my sick child. They took everything very seriously and really worked hard to find out all the information needed. When they realized he needed surgery they assembled a time in less than an hour and did everything they could to make sure he got the care he needed and he is now expected to make a full recovery.

"Follow The Yellow Brick!" Author Jimi Little! Fresh! New Book! Based On Business Success! Overcoming Obstacles in Black America!

This hospital is not the hype. With the acception of a handful of doctors and besides all the funding they receive this hospital is not for children of color. They will toss your child out if they cannot figure out the problem though CHLA we had no issue. The peds nephrologist and some doctors are arrogant and since it is a learning school they will experiment on your child without a proper diagnosis at the end even when you give advice. The staff does not communicate with one another and will ask you the same questions a million times you already answered. They also ask irrelevant questions especially the psychologist that have nothing pertaining to the problem at hand with the patient. Then when you want to leave and receive care elsewhere they almost hold you hostage and don't want to help with with the transition. Dr. Farkas, Pragi and Dr. Waldron if you can stay away from them..I believe most ethnic children are sent to Ucla through Harbor Ucla or if diagnosed with kidney failure because they have the largest dialysis unit..it really is a shame btw if your child can't walk and they believe its psychological they will make them crawl on the floor even with tubes coming out their chest smh very stressful place

Just left the ER disappointed, and confused. Normally this hospital rocks, but today it was beyond pathetic. I have horrible shoulder pain which I'm waiting on my insurance referral.....bonafide...and I get over the counter scrips for Tylenol, and Aspercreme patch. Moral of the story when your primary Dr says go to the ER if you're in serious pain hit up Ceder Sinai. It's less than 4 miles away.
Thanks for wasting my time and my insurances money.

SEVERE understaffing. Hope you re prepped for hours in between each human interaction.

This place is so awesome! The nuclear inaging techs picked up on the fact I was having a stroke and insisted that I go to the ER and get checked out. They were RIGHT! I've been here five days now and Everyone at Every level is competent and professional.

The staff of the UCLA facilities are the
absolute best. I have spent a lot of
time there and have never been
disappointed with my treatment.
From the ER to the cafeteria it is
all first rate

These guys are fantastic ! They definitely know what they re doing

It's surprising how negligent the er at this place was! Me and a fellow active duty sailor were in the area when she started having severe stomach pains. I took her to this hospital and for the next 11 hours she told me she was fine and they are helping...turns out the stuck her in a hallway ran one test and never gave her any meds she went through 5 doctors and a dozen nurses before her one sonogram came back. I then picked her up and drove her 3 hours to Balboa naval hospital where they did more in 20 mins then UCLA did in 11 hours and that's not an exaggeration. Thank god it wasent life threatening but what if it was! they only took her vitals 2 times in 11 hours! I have many family members in medicine mostly nurses and they all say she should have at least had her vitals checked hourly. I never try to play the active duty military card and neither dose she but someone who has fought for our country being stuck in a hallway with no food or water for 11 hours is a show of huge disrespect.

I concur. I took my 80 yr old mom there for her cataract surgery. The staff was friendly, and funny. I love the fact that they treated my mom like a Golden egg. She has a bit of short term memory but they understood and helped her relax thru the procedure.. thanks a bunch to staff for the entertainment.

It was a horrible visit, nothing was on time. The staff was lazy and would rather talk to one other instead of saving lives. The food was the equivalent to jail food. They had people waiting for hours in worry without any information. If you can please go to a different hospital cause this hospital is really horrible and should not be the #1 hospital in the world. Just horrible.

Loved it .
I was scared to death from the complicated procedure that I had to do, but they made it the most sweetest experience of staying in hospital and having such a medical operation.
The best staff, super supportive doctors, nurses and others before and after procedure.
No delay in the scheduled surgery. Super clean hospital.
Easy to track the status of the patient when operation is ongoing. Very good service.
Very professional attitude.They explain everything very clear from A to Z If I need to get another operation done, I will definitely choose this hospital.
God bless them all, they are all super nice.

UCLA Medical Centers are the best Health Care providers in the city!

Wells, I don't even know where to start from.
My son was born here and their stuff is super professional.
They take really good care of their patients.
They're super kind
May God bless all this people that work here and make everything happen.

My daughter Aya Morales is still at Ronald Reagan UCLA Hospital, she was in the Liver transplant ICU for a week bec she had Fulminant Acute Liver failure and multiple organ failure, but thank God with the knowledgeable/competent/compassionate Dr s ,they were able to give her a combination of treatment and now she doesn t need a Liver Transplant, she in the NEURO ICU (awesome group of Dr s in this unit as well )for monitoring and getting dialysis prn until her kidneys heals.. we can t forget the awesome nurses,IR/ PT/OT, CNA, custodians and Nutritionist .. cafeteria staff friendly as well.. Aya is not out of the woods yet but we are so thankful for the care she s getting and they also take care of us the family by asking all day long if we need anything..every single person involved in her care would always ask if we have any questions before they leave or after any procedure..thank you from the bottom of our hearts.. MORALES FAMILY- Go Aya

Medicine, Endocrinology - Diabetes and Metabolism ...

Dr. Ines Donangelo is one of the most caring and kind doctors I have ever met.

She truly cares about her patients and her positive attitude made my thyroid issue much more tolerable.

I had an extremely large thyroid (goiter), which is the reason my Primary Care Physician recommended I should see an Endocrinologist, and he suggested Dr. Donangelo.

My initial visit with Dr. Donangelo made me feel right at home. She explained to me from the start everything that I had questions about, and concerns with, and she didn t push me to do anything I wasn t ready for.

For example, she explained the pros and cons of taking the Radioactive iodine therapy as supposed the more permanent solution: Removal of the thyroid.

But, she also explained all the positive benefits a thyroidectomy will have over my lifetime.

She suggested I should take some time to think about it, and after talking with my better half and my family we made the decision to get the thyroid removed.

I mentioned my decision to Dr. Donangelo, and she set into motion the best possible care anybody can have!

I feel so much better just knowing that she will be in my corner for the ongoing treatment, which can, and most likely will, last a very, very long time.

I have brought my son to the neurologist since 2014.

incompetent doctors and staff. they refused to run tests that were necessary for a medical diagnosis, and this ended up costing me more money in insurance billing and almost my life. The "head doctor" laughed at my symptoms and sent me home. went to an urgent care the next day and they referred me to another ER where they ran the necessary tests and discovered a serious health problem.

This facility treats you like a number. If you're not visibly dying they don't care what's wrong with you. they just collect your insurance and send you out in hopes that you follow up with your primary care to get your actual problem solved. You'd think that because this is a campus with student doctors that they would treat their patients with more care, but to be frank this is nothing but a bandaid center. I hope they have great malpractice insurance.

If you want your NEWBORN BABY TAKEN AWAY from you for ANY reason this is by far the BEST hospital that I know of to do so. The nurses LIE on YOU and the social worker Daisy Spooler will do ANYTHING she can to make sure your child is removed for the wrong reasons. She is a b*tch And I think she is racist too and just like the rest of the nurses who lied AND NOT only that but I actually know someone who's child was ALMOST taken away from this same hospital it proves my point. They called DCFS on me and later when I looked in the report the DCFS worker put lies in it and they placed my baby with strangers. Now if you want to be traumatized and victimized not only by this hospital but by DCFS WARNING you are headed for months maybe even years of turmoil! Is it worth it? I will let you guys know that the people they placed my baby with are not very clean as my baby had cat hair in his mouth or in or near his eyes nearly everytime I saw him. Go at your own risk.

Pity service bad cleaning all bad doctors nurses horrible

so far I have nothing good to say about my experience with ucla no one seems to care about my post op recovery in home care ect. instructions are always vague or non existent in short no support in all things.

My son has received all his medical care at RRMC for many years. The best care available if one has complex medical issues. Nursing staff is 5****

UCLA Medical is all about Big Data, big practice, and enrolling patients into research programs to qualify for grant money. They treat patients like a number. Worst, doctors tend be on younger side, inexperienced, and run their business by the textbook. I had an inflammation on my lip and one Dr , rude and condescending as she was, suggested a biopsy. I looked outside for an older more experienced dermatologist who prescribed an antibiotic cream. In less than a week inflammation was gone. Gross bill (unadjusted) for the UCLA consultation $320, Bill for outside derm, $95. Need I say more.

Very good attention to pregnant women my son was born two years ago and was very well cared for God bless them

STRIKE!

The CT (Computer Tomography) department Director willingly withheld vital information about the work environment during the interview. I started assignment April 8th and within 15 minutes on the job, I was informed by staff, I was there to cover the strike that was taking place on April 10th... Can you imagine being brought over 2000 miles away from your home only to learn you are in a bad situation? The director intentionally withheld information and intentionally put me in the middle of a labor dispute between the union and UCLA. I was never given the opportunity to decide if I wanted to put myself and career in a hostile environment. CT Department Director lacks accountability, integrity, and respect for those that strive to do the best for each and every patient they serve in the Los Angeles community. I soon found out that this director has done this with all previous traveling technologist ( no one was every told facility was having strikes or that they would be requested to cover those days with only little extra compensation for hours covered). This labor dispute is not new, but over 2 years and counting. UCLA hires traveler CT technologist for the purpose to cover strikes (periodically), and intentionally/ willfully does not inform travel technologist or the agency (the technologist works for) to avoid paying a striking contract( strike contracts cost more than a regular 13-week contract). I would rate this facility a 1 star if it wasn't for the good nature and quality of the workers that help patients day to day. The staff here gets 5 stars for they know the dirty and underhanded ways of the facility. They stated to me, "that is how UCLA does business", I must say, it's very shameful for such a place to do such a thing to us travelers that put our heart and soul into helping people in traumatic and life-changing events within the healthcare facility.

I also refused to work any other strike days (one that took place May 16th, 2019) and the director stated to me, " I was hired to cover those days." I replied, " working strikes is not in my contract and we never discussed it." The following day a corporate manager from my agency called me and asked what happen, they received a not so favorable email that I missed work yesterday and UCLA was not happy. I stated to her, I called out for the strike day. She was confused and was not aware facility was having a strike and asked if I was on a striking contract, I stated no. Agency was not happy because of everyone losses out for the strike contract cost more, but it also informs Technologist of the situation they will be in. The nature of the environment was never told to my agency as well.

For all future travelers, PLEASE make sure to protect yourself from UCLA and the UC system as a whole. Ask questions and stand your ground! I hope this was just the ongoing act of one rogue CT department director and not the system as a whole, but then again, this director may be doing what her superiors are ordering, I'm not sure how far up the ladder these misdeeds go.

best hospital compared to CS,GS,CD,GA hospitals in los angeles.The staff is amazing and truly care , from the chief res to the volunteers best four days spent here in labor and del. A teaching hospital which is a plus so you know they are consisting up to date and always looking to try new methods to help out also everyone is on the same page when it comes to care. Best hospital

Where is Amanda Bynes!? I will be sending her a get well card. She is my friend and I love her and miss her.

If I could give a negative i would. The emergency department is the worst. Now Cedar Sinai is the best.

The ER was Absolutely horrendous the staff don't care about there job If you have an emergency NEVER go here

Not my favorite place. They helped to kill my wife. Interns and nurses were too busy playing grab ass. A little soap opera. We felt safer at a little hospital, Redlands Community Hospital than we did here.

don't be fooled by their marketing slogans. The most horrible experience of my whole life. They forgot about me in the IC unit...yes...they forgot, 3 days with no food. And in top of that, I walked in with a brain tumor and walked out without the tumor but with meningitis.....and then they billed me to get rid off..wait a minute...you gave it to me....and now you charge me to get rid of...pstt...later I found out that is a common thing in this hospital. I had a friend who walked in with a prostate cancer and left with pneumonia....it seems that infections are a common thing. I complained to their patient relations department and it was like talking to a wall. Stay away if you want to live.

Well done you helped Carrie Fisher unfortunately she died but you helped her a lot well done

I absolutely love this hospital. I don't live near here but this is my hospital and my doctor is here.

Uncaring, insanitary, uneducated staff. In my 58 years of life's experience never encountered such a horrible hospital

I don t have an experience at this hospital yet but I do have a question can you please reply to this at UCLA hospital do you need to be a certain age in order to visit someone is their age requirement???

The nicest hospital I have ever been to. The staff are all kind, caring, and have great bed side manner. Never any arrogance, impatience. Doctors have superior training.

WE LOVE UCLA....ONLY PLACE THEY DON'T FISH MY DAUGHTER ARM SHE HAS DEEP VEINS....THEY ALWAYS TAKE CARE OF US. THEY LOOK OUT FOR THEIR PATIENTS & THEIR FAMILY. AT LEAST THE MAMA...I WAS SO BLESSED BY ALL THE STAFF....WE LOVE YOU GUYS!!