Uccello Restaurant

Uccello Restaurant Review

Reviews 663
4.2
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S
4 years ago

Me and my wife sat waiting with our 4 year old nie...

Me and my wife sat waiting with our 4 year old niece from 6:50 pm to 7:50pm and still waiting . Ordered our food at 6:55 going on 8:00 pm no server . Tables were filthy as well as the floor. Watched several people get there food before us eat and leave . Wanted a salad never got that . Terrible service . Very loud and noisy. Will not be going back. Redicuius.

K
4 years ago

It was a great stop after getting some clothes at ...

It was a great stop after getting some clothes at Duluth.

It's your classic sports bar with a lot TVs and such. The service and staff were friendly and attentive. I had a wet burrito. It looked awesome and is a full meal. It was pretty good, but it seemed that there was chili powder in there. I didn't expect chili powder in a burrito. That being said, I ate it and was satisfied.

B
4 years ago

20+ rotating taps, very nice full-round bar, and f...

20+ rotating taps, very nice full-round bar, and food is excellent. Will play big sports games on multiple TVs and broadcast through house sound. Clean and comfortable decor. Wait can be long.

E
4 years ago

Good food good service.

Good food good service.
Would have been 5 star but not quite enough Italian menu options.

B
4 years ago

Wow.! My husband and I fell in love with this plac...

Wow.! My husband and I fell in love with this place tonight.! Amazing food.! Really full of favor and delicious.! Our waiter was so helpful and patient with us as it was our first time here.! Their menu is filled with some many options.! We More

A
4 years ago

Go here at 1 am and you will hear the song bootyma...

Go here at 1 am and you will hear the song bootyman and all the staff will dance and sing it...great atmosphere and they always make sure everything is right if something comes up. Well went here yesterday though and got the worst service ever!! This place lately has been getting worse and worse with service as each day goes by. There were about 6 other couples in the restaurant because of the weather outside and it took our waitress 10 minutes to come and grab our beer order, then we decided to order just an app because it was 3 in the afternoon and was that odd time between lunch and dinner so we did not want a full meal. She said really that's it? Then brought us out our beer after 5 minutes of me seeing our drink order sitting at the bar waiting to be picked up by her and then she brought out our apps and then never came back to see how it was and we waited 15 minutes after finishing our app for her to come back for our bill. Go to a different Uccellos unless you like being disappointed in every aspect of service.

R
4 years ago

Very friendly and helpful staff. No shortage of TV...

Very friendly and helpful staff. No shortage of TV s big or small in the sports bar section. Loud environment on the sports side, can t speak to the dining room side. Food was absolutely delicious, many choices from pastas to sandwiches and pizzas. Entrees in the $15-$20 range, portions are large and shareable. No deep-fried mediocrity here where everything tastes like the fryer. This is a very good option for Italian themed food in the Grandville mall area. Worth a try.

L
4 years ago

Very disappointing. I ordered the Italian flatbrea...

Very disappointing. I ordered the Italian flatbread sandwich with the U fries. Service was very slow, and the sandwich and fries were too salty and sitting in a pool of grease. I won't return.

T
4 years ago

If you go there in a large group of people, your f...

If you go there in a large group of people, your food will be under cooked and your French fries will be stone cold. The quality of the food has been greatly decreased even with smaller groups.

N
4 years ago

Every time I visit this restaurant I just have to ...

Every time I visit this restaurant I just have to get the pizza puffs they come with two different dipping sauces and are mouthwateringly good. Another of my favorite dishes is the create your own stromboli. This visit I also tried their mango white sangria which was so delicious that i just had to have another. Thanks goes out to our server Jocelyn who was very nice and delivered excellent service!

R
4 years ago

Waitstaff was excellent! Food seemed too salty to ...

Waitstaff was excellent! Food seemed too salty to me. The bread was not the usual bread cut from a loaf. The iced tea was good. Two rolls were provided in place of Italian bread. I will return and try a salad with grilled chicken on my next visit.

S
4 years ago

The service is generally not great, and they just ...

The service is generally not great, and they just don't care. They just can't get our order right, even after 4 tries. About a year ago I picked up pizza and pizza puffs to go. When I arrived at the quoted time, the pizza was ready and they said the puffs should be out any minute... Well, it took 20 more minutes for the puffs, and the pizza got cold. I didn't complain, but they gave me a card for a free app or dessert next visit, which was nice. In the.past year we dined in twice, told them about the coupon when ordering, and ordered an app and our dinner..both times the food took a long time, and the app never came, just our dinners. Both times we told the server no big deal and we'll just save it for next time. Finally tonight we tried again. We ordered takeout (a large order) for my birthday, my dad picked it up, gave them the coupon, and started checking bags to make sure it was all there, but they assured him it was, so he left. He left a tip, brought home the order. We ordered the margarita dip, and they included the sauce, but not the pita. It wasn't worth going back out, so we ate dinner and I called after. I explained twice what happened, was transferred twice, then after 5 more minutes a recording picked up. I hung up and called back, explained that I had been on hold for a missing item, was transferred again, explained again what was wrong with my order, the guy told me he was the one who packed the order and "could have sworn it was in there" I said it wasnt, then he said having trouble finding the order. He said "hang on" i wss transferred again, this time someone named Cliff picked up and said "thanks for calling Uccelos, how can I help you" at this time I decides it wasn't worth my time and hung up. They took my number when I placed the order, if any of the 4 people I talked to cared they could reach out and they didn't. I give up. The food is pretty good but the service is terrible. And honestly, I can get precooked pasta smothered in cheese anywhere. We won't be back. Good luck. Only great, well run, restaurants are going to survive coronavirus, I don't think they will be one of the ones that makes it, and maybe that's for the best.

P
4 years ago

I love the food at Uccellos. Our waitress was good...

I love the food at Uccellos. Our waitress was good. But I felt that our dining area was not very clean. The bathrooms were also dirty. This left me with the, next time lets order it to go feeling and left me disappointed overall.

B
4 years ago

The food is good. For a sports restaurant it's nic...

The food is good. For a sports restaurant it's nice. Love the bathroom stall doors, how high the toilet paper depended is. Their baby changing is a lil to high for my comfort. The service was on top of things.

J
4 years ago

One of my favorite restaurants that has the best p...

One of my favorite restaurants that has the best pasta. Very cozy and warm where you can watch your favorite sport team and have a drink or two. If still hungry have good desserts as well. Can stay warm by the fire place.

J
4 years ago

Wow! Our server Danielle here was really great! Re...

Wow! Our server Danielle here was really great! Really friendly and great recommendation with the Chicken scallopine and salmon. They were awesome!!! Didn't know there was a Ucello's out this way. Was running my mom for a few errands near mall and stopped by for quick cocktail and early dinner. Very nice setting at this location. Fantastic service. Very fast and friendly definitely give it a go after shopping. Go for the mushroom crostini for sure, i get them no matter which ucellos im at!

w
4 years ago

Well the waitress was decent but I don't know what...

Well the waitress was decent but I don't know what bar tender can't make a simple drink such as a whiskey sour correctly but I do know it's not that dam hard I will not be coming back to this location again

D
4 years ago

We had the worst experience going here. In fact, e...

We had the worst experience going here. In fact, every time we give this place a chance (at least 3 times now in different locations) we just happen to have a terrible experience every time.

The food is okay. Nothing extravagant, typical bar food. However the servers are just untrained and lack common sense. Our waitress made a comment about not serving us breadsticks that was part of the meal because she thought it was too many carbs for our overall meal..... really? How is that even okay.

P
4 years ago

Pretty good experience each time I visit. Today w...

Pretty good experience each time I visit. Today would be the first time my wife and I didnt like one of the dishes. Our server took it off the bill and brought us something different in a timely matter.

R
4 years ago

Seated immediately upon arriving. Waited 10 min to...

Seated immediately upon arriving. Waited 10 min to be acknowledged. Manager went past 3 times and never even asked if we were being helped. Two servers standing at the wait station watched us as they chit chatted. Finally our server Trey arrived. He apologized for our wait. He was swamped, had just about every table in the room to wait on. Took our order, served our drinks, prompt with refills. Ordered the Buffalo Chicken Salad took 40 min to get to us and could not believe the portion. One chicken strip cut into 5 pieces and about a cup and a half of lettuce for over $11.00. The only thing good about the trip was Trey, our server. Shame on the staff for not being "team oriented" and the manager who never lifted a finger to acknowledge a customer, clear a plate or cup let alone look you in the eye. Boooooo I'd fire her.

S
4 years ago

Went tonight and I got a steak, hubby got asandwic...

Went tonight and I got a steak, hubby got asandwich, and son got mac and cheese. My steak was horrible for the 20 dollar price tag. My husband liked his sandwich and my sons 5 dollar Kraft mac and cheese was cold. Service was slow. Bread came after the meal.

S
4 years ago

Always a nice visit at Uchello's. Stopped in for ...

Always a nice visit at Uchello's. Stopped in for the lunch buffet, and was not disappointed. Ended at 2pm, got there at about 1 and still plenty of food out when we left. Wish I would have just got the kid a pizza since all he ate was 2 bread sticks and a slice of pizza.

Uccello Restaurant

Uccello Restaurant

4.2