4 years ago
We have just returned from a great weekend in Vega...
We have just returned from a great weekend in Vegas but sad to say the accommodation at The Tropicana was disappointing. We are Hilton Diamond members who travel a lot with our children (11 and 13) and generally find the Hilton standards perfectly fine. This was not the case at the Tropicana.
We arrived 10.30pm (with kids in tow) and waited 10mins while the check-in staff fiddled with her computer. The reception is in the middle of the casino (very loud), complete with pole dancers, so once started checking in we were unable to hear anything that was said (which wasn't much anyway). We were offered no special deals, and we had been told that it was fairly standard to be offered deals on checking in at any Vegas Hotels. We found out later there were deals but by then it was too late.
The room was average, no bottled water provided (not even for purchase), which is a 1st for us in a year of travelling the US. The view would have been ok if I could see though the dirty window.
Again the pool was OK, but we were told to move on at 6pm as they were packing up.
This is the 1st time I have posted a review as I am not a fussy traveller or a whinger, but I feel with all the options available you could do a lot better than to stay here, esp given it is not even the cheapest accommodation on the strip by a long shot. And not up to the standard that we've come to expect from Hilton.