Triple 6 Mechanical Review

Fantastic firm. Quickly responsive in after hours situations which we ve experienced a few times over the last ten years . Recently discovered on Friday evening that the hot water heater was not working and we were out of hot water . Triple 6 was out within a couple of hours of contacting their emergency after hours number. They quickly found the couple of small issues and had them fixed in no time .

On a previous situation many years ago an older hot water tank completely failed on Christmas Eve when I had a house full of people coming for dinner the next day. Again Triple 6 was out in no time, diagnosed, then went and picked up a new hot water heater and had the whole thing done and completed and installed within a few hours.

Triple 6 is the best. Responsive, reliable, and reasonably price.

FANTASTIC SERVICE!! I work in a shop located in St. Albert. Our radiant tube heating unit did not turn on this year. I called another company within Edmonton who overcharged us, and could not supply the control panel that needed replacing telling us it would be up to 6 weeks to get the part in and to use heaters in the meantime. Alex came in from Triple 6 to fix our office furnace that had also broke down at the same time. I mentioned our troubles with our shop heating and so he took time to take a look at the unit while here, he made two calls and had our control panel here and installed within 2 days!! I was so impressed with the extra mile that Alex did that day. Would HIGHLY recommend this company, they are prompt, friendly and HONEST!! Thank you so much guys, will know whom to call in the future. A costly mistake we have now learned. :)

The dispatch for this company is really great. Shelby made me feel important even though I had to originally cancel the appointment then make another appointment later on. Aaron was the technician and he was great. I had to leave the repair with my 14 year old son and Aaron got the job done but also made a friend in my son. He was Aaron was friendly and easy to talk to. Aaron let my son know what was going on and if he had to leave he let him know when he would be back and why he had to leave (for parts). I am super happy with their work and I hope if there is another issue they will be able to help. I wish they did appliances... Thank you so much.

Called in for a malfuctioning furnace. Tyler arrived in under an hour, and had the heat on within an hour, despite having to drive through rush hour traffic to get a new part.

I can't speak for price, as the repair was billed to the property management company, but Tyler was clean, tidy, professional, friendly, AND informative.

Jason was a great technician and fixed the problem quickly and effectively. Highly recommended.

Had triple 6 in to cap a gas line, install waterline to fridge and install dishwasher. First - they want your credit card info before they have complete any work ??? Second the contractor didn't have what he needed so had to run to the store for parts which he subsequently charged me for (no issue there) but also wanted to charge for the hour it took him to run to the store? Really? Fast forward 6-7 months and we have a burning smell coming from our dishwasher - when the repairman came and pulled it out he found that not only was the wiring run incorrectly (the dishwasher was pushed on top of the wiring) the actual install was poorly done which is what led to the smouldering. Needless to say I called triple 6 and the response I got was not very good- "not our responsibilities because we are not electricians", that didn't stop them from accepting the job and charging me for the install but at the first sign of a problem they suddenly are not responsible. Very disappointed in the response. We have fixed the problem and fortunately we did not have a house fire but what I want everyone to know Is that triple 6 (and likely many others) are not qualified to perform electrical installations - make sure you have a qualified electrician doing the work!!!

Don't hire this company. They don't deserve your business.
Called and made an appointment for the following Tuesday 8am. I called at 8:05 am Tuesday to confirm and receptionist said she would call back to let me know when the technician /owner Jason would be coming. Half an hour later still no call . So I called back and she said she would get Jason to call me asap. So Jason calls me and said he has no paper work saying he's coming at 8 am and he has 3 calls ahead of me. He says he can come after lunch. Well I said what time would that be and he says well I can give you a call 30 mins before I come but I can't really give you a time. Well you know , I have a day to plan too I say. So he says you know what just find someone else to come out. Badddd company. Wouldn't refer or recommend to anyone. Stay away from this company. They treat you like dirt.