Triad financial Reviews

I used these guys when I bought in Arizona. It was pretty good thanks to the park lady that helped with closing. However, I have another home in Utah and I have put in 2 apps and called 23 times just to have it ring endlessly. What is going on Triad???? Answer your phone so you can do buisness like this company was made to do. Now because of this I have to go through 21st Mortgage which are being g ridiculous and unprofessional. I have good credit and paid of triad for my previous home. I have a nice junk to put down and this is beyond ridiculous

I can never get anybody to answer. I don't understand if you want my money why you do not answer my phone calls or emails. It's ridiculous, frustrating, and very unprofessional

Ive been trying to contact these people for 2 weeks straight. NO ONE answers phone EVER and they do not respond to emails. They advertise 4 to 5 weeks from app to close yet they havent contacted me in 2 weeks. They sent an approval notice and that is first and last time I heard out of them. Are they still in business? On their way out? I have no clue but this is unacceptable. I dont want to change lenders however I may not have a choice. Hoping this improves soon...if so, I will edit this review. Very displeased thus far.

Worst company to deal with !!! Julie is the worst rep to ever talk to she can careless about your situation and won t transfer you to the correct person to help you with !!! So disappointed in this company wished I d never got to deal with them.. Julie doesn t understand that there s a lot of people facing hardship and not because we don t want to pay she can careless on what you re going through !! She just doesn t care !! I wish she would transfer me to a supervisor or someone superior then her !!!! I WOULD RECOMMEND EVERYONE TO LOOK ELSE WHERE ! They take forever to answer impossible to reach someone and when you do they have an attitude and hang up after you say why the attitude I m a customer !!!

Customer service has always been less than good. I ve been trying for a week to get info so I can refinance and they won t help at all. Would not recommend

Put it an application a week ago once we had found a piece of land and a home we wanted to put on it. I emailed the loan officer on Tuesday morning to let them know there were changes. Tuesday afternoon, he emailed me (but it was not a response to the first email) and I responded with details in my first email. Never received a response. Emailed him again Wednesday morning to see if he could reach out to the realtor as the land had another offer. Found out it changed people after checking my application so both the realtor and I reached out to her multiple times on Wednesday and Thursday with no luck and no returned calls. The other offer had to be put it, got accepted, and the land has been sold. We lost out on the land we so desperately wanted because they refused to respond or call back. I am so upset at this point, and will be telling them to cancel our entire application as the land we wanted is now gone because of them.

My father has been working with these people on his home loan. He can't get anyone on the phone ,let alone return a phone call.

Good luck getting hold of these guys. If you plan on calling Triad, grab some popcorn, kick off your boots, and put on a movie, because you're going to be on hold for anywhere from fifteen minutes to an hour and a half. There's no exaggeration. Nearly every time I call, I'm on hold for about an hour. I'm almost certain they have only one person taking calls for the entire company.

I've had my loan for almost 2 years. Extra payments for Principal are never posted correctly. NO ONE ever answers the phone. NO ONE ever responds to website messages. I will have this paid off in less than 2 years and will NEVER deal with this company again!

Can't get a hold of anyone. Make them call you by miss payment. The only payment they report often are missed payment. Last three months of on time payment has gone unreported to the credit bureau.
They mess up your credit score.
When you do contact someone they have no knowledge of the assistance needs or questions answered.