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C
3 years ago

I order food do.delivery at chitaurGarh station in...

I order food do.delivery at chitaurGarh station in train no 12981 after so many followup and confirmation for deliver at last they have not delivered food and apologise for that I strongly recommend not to order from travelkhana worst site and worst response from travel khana team

i
3 years ago

Bad quality food provided at pathankot railway sta...

Bad quality food provided at pathankot railway station around 8 pm. When I call they didn't answer. Smell was coming from rice. Roti quality was bad and rasgulla was broken into pieces. My parent didn't eat that food and remained empty stomach. Next day travel khana agent call and say sorry. Very bad experiences with travel khana.

N
3 years ago

Last week i had to go to Ludhiana from Ambala. So ...

Last week i had to go to Ludhiana from Ambala. So by call I ordered food delivery for meanwhile my journey. I got food delivery at my choice of station on my seat. Food they delivered was so fresh and tasty. I enjoyed it very much.
I would love to recommend it to others also.

V
3 years ago

It's fake service. Take your order and money but w...

It's fake service. Take your order and money but will not deliver food. They did not deliver food when I ordered food for my sisters and kids at Nagpur station. I am planning to sue Travelkhana. Also you can go through other reviews. Please please don't rely on this.

M
3 years ago

order id 210664 online payment , 28/08/2018.

order id 210664 online payment , 28/08/2018.
they promised that food will be delivered at seat. but this order never reached to me.
can you look into this and return money

V
3 years ago

I ordered paneer veg combo but the package they de...

I ordered paneer veg combo but the package they delivered was like redi wala food plain roti send with paneer and the quality of roti was worst and no butter roti they send plain roti and as polybags are banned in India but they are giving food in polybags only .

P
3 years ago

Pathetic service, ordered food prior 2hrs food not...

Pathetic service, ordered food prior 2hrs food not delivered at station, no customer support, calls not getting connected to customer care, arrogant behaviors when complained.. Never order food from TRAVEL KHANA

L
3 years ago

Wow great service provides by travelkhana don't ca...

Wow great service provides by travelkhana don't care about your food while traveling because travelkhana is just an amazing food service they provide as u want veg nonveg ,lite fruits whatever u booked and each and every thing was great freash and well coocked and pleasantly served in your plate and tasty too i loved travelkhana they are doing such an great job thumbs up .

R
3 years ago

We had ordered food from travel khana vide order n...

We had ordered food from travel khana vide order no.-359380 on train no.-22620 and the food was supposed to be delivered at Renigunta Junction but the food did not arrive and when we had called to inquire about delivery first they answered phone then the phone was cut when I asked about the order then after a while of calling 4-5 times they answered the phone and told after inquiry that the delivery boy has boarded the train n will deliver within few minutes(it is to be noted that the incident has occurred at 21.30 hours) but even after 22.40 till the time of writing this message, the food has not arrived.
This is truly an irresponsible behavior from the caterer's side as they should only take orders if it is possible for them to deliver within time as we could have have ordered from some other caterer. This behavior of travel khana cannot be forgiven as we passengers r left hungry at night and since pantry is not threre in this train and also there are long gaps between two stations and also due to the odd timing of night we have to sleep without food. I will never ever recommend travel khana to anyone in my circle of family friends and colleagues.
Truly an irresponsible behavior. One should know their limits before taking orders and should not let passengers be helpless at odd hours. If they could have messaged about non delivery then we could have bought food at the station itself.

Ridiculous people

S
3 years ago

I was very disappointed with what i have received ...

I was very disappointed with what i have received the order (Order No 989098). I ordered for Idli & Vada, and Puri with Aloo Sabji,and i received them at Nanded, i got them packed in poor condition and those were packed in a newspaper. the Chutney given by them was very sour and even my family members refused to eat and thrown the packets in trash. they made they journey with empty stomach. this was a bitter experience with this Travelkhana. Please do not order and don't refer this app.

R
3 years ago

Hi I placed an order for 9 veg thali on 09, 01, 20...

Hi I placed an order for 9 veg thali on 09, 01, 2017 at jammu vide order no. 733554 . I was told that there shall be dal, veg, paneer veg, rice ,roti, n sweet dish, in this thali ,but sweet dish was absent, the food was not hot as I was told, even the packing wasn't good enough, while opening the thali we had to fight a battle . TOO POOR , THIS KIND OF SERVICE ? TOTALLY UNEXPECTED.

m
3 years ago

travel khana is the best application.i got my meal...

travel khana is the best application.i got my meal when i traveling palghat to bangalore on train no. 12636.i t was delecious timing because i was in very hungry.so thank you for my lunch

R
3 years ago

While moving all the way from Kolkata to Hyderabad...

While moving all the way from Kolkata to Hyderabad, my prime concern was about food as I was with family and my kids are quite choosy about food. During journey, someone suggested me to use the service of travelkhana for food parcel availability. I just called them and the customer care executive guided me at all the stages to place my order. We also got the food parcel as we had instructed and it was really a beautiful experience to have the food delivery service from travelkhana. My kids loved the food also.

Rohtash Vaishnav

r
3 years ago

Once I tried travel khana's food and I was so impr...

Once I tried travel khana's food and I was so impressed with its prompt service and delicious food and then whenever I travel by train I try for travelkhana food. But unfortunately it is available only to some limited routes. Please spread it out.

Thanks

Samadhiranjan, Meerut

V
3 years ago

Poor Service. Bad Food. Food quality is very low. ...

Poor Service. Bad Food. Food quality is very low. Price is very high. If you want to suffer in your trip please So try it. Delivery boy is so cheap and dont accept changes from them. Very Poor....

G
3 years ago

I had the worst experience of my life as the order...

I had the worst experience of my life as the order no. 225927 for food delivery at Nagpur station was not delivered at night. The person in charge kept promising us that the food is being delivered till the train started and we had to go hungry as we did not buy any food at the station. I think that no one should use their services.

P
3 years ago

Travelkhanna is amazing place for best quality of ...

Travelkhanna is amazing place for best quality of food at your doorstep as well as it's use is as much easy as icing on the cake .I will recommend to all others to try in once to make your day great. I really really like these . Amazing

A
3 years ago

Pathetic quality food. No proper packaging. I was ...

Pathetic quality food. No proper packaging. I was travelling in a group of 30 and most of them suffered food poisioning.

DONT TRUST TRAVEL KHANA.
BAD BAD FOOD.

UNHYGIENIC, SMELLY and BAD FOOD.

This is an honest review. I was travelling from Jammu to kota and ordered the food in Delhi on 31st August.

A
3 years ago

My order no. was 81869.. I ordered for food on 1st...

My order no. was 81869.. I ordered for food on 1st July'14.. It was a veg thali to be delivered at Durg. My prior experience with travelkhana has been pretty impressive (ordered thalis at Ratlam, nagpur, jaipur, etc), but this time was disappointed to the core.... Paid Rs.165 for what? Dry aloo sabzi and chana? You got to be kidding me that these guys offer such staple food at such rates... The dal was tasting only of haldi.... so much haldi that I had to brush to get the taste off!

While placing the order for the thali, the site mentioned that it would contain a paneer veg sabzi & a mix veg sabzi. But the delivery contained just aloo and chana... paying Rs.165 for this, I felt being cheated.

They did ask for feedback and when I mentioned my complain, they did say that we would get back to you post talking with the vendor. I know, since the food is outsourced, these people may/may not have a direct control over what's being delivered at the end. But they can ensure quality based restaurants/chains for their food and give them strict orders for what's to be delivered. They did tell me that they would deliver good food at Akola... but once bitten twice shy!! Didn't risk it again and had food delivered from other sources.

P
3 years ago

I had food ordered & delivered ( KCVL- NZM express...

I had food ordered & delivered ( KCVL- NZM express) at Surat(Lunch) & Ratlam(Dinner) on 12th Jan.2014 . It was certainly better than Railway canteen food but in both places it was not as good as in a restaurant. Chappati was good but the rice was not fully cooked. Between these two places Surat Restaurant was better.
But for my return journey I had booked dinner which was delivered at Nagada which was as bad as Railway canteen food.
Avoid Nagada order from this site!

r
3 years ago

Rubbish.....

Rubbish.....
worst service ......
please don't order ...
very irresponsible people
I had ordered food but it the delievery had not been done.......
what is this....??????
where is my money.......??????

N
3 years ago

I have seen many poor reviews on the basis of non ...

I have seen many poor reviews on the basis of non delivery from travel khana . But trust me guys you got lucky if the food was not delivered because the delivered food was the worst ever food I have seen in my life.

Chapaties were dry and hard and full of floor powder. Rice was like plastic. The paneer gravy was tomato syrup which was uncooked and rest of the things was full of water.

It's better you order food from train pantry they are serving really good food.
Never order from tasty khana, you will definitely fall sick once you eat the food delivered by them.

S
3 years ago

Utter nonsense service. High end unprofessionalism...

Utter nonsense service. High end unprofessionalism. They promised to deliver my food, but neither the food was delivered nor the complaint had been addressed. The answer was- our concerned complaint dept. would raise the complaint.
Bloody hell! I don t care if the nonsense complaint raise, all I m concerned is about my food. Why don t you imagine the situation of a 34hrs train travel ?? Now I understand why food places are vandalised at times, because u people frustrate us.

B
3 years ago

I had a very good experience from my first order. ...

I had a very good experience from my first order. The quality of food was good and the food was delivered in time. The price was bit high.

But, I had a bad experience from the second order. I was waiting for the ordered food at my seat in the train at the station mentioned. On delay, I telephoned to the customer care to be informed that the order was cancelled. Reason: They could not confirm the order over telephone. If. that was the case, message could have been conveyed through mail or SMS beforehand. Yes, I got the SMS, but after almost 3 hours of talking to them over telephone.

H
3 years ago

These people don't care about anything. I have ord...

These people don't care about anything. I have ordered food prior to 6 hours but they even didn't reach out to me and I had to call them again & again and they just mentioned that food will be delivered for sure. But it never happened. Had to sleep empty stomach. Worst experience.

D
3 years ago

Didn't received my order. Very bad service. I even...

Didn't received my order. Very bad service. I even called customer care that I have reached Satna they told me that don't worry your order will be in your hand. I will recommend everyone never to use travel khana.

S
3 years ago

Recently I was traveled Delhi to vindhyachal, mirz...

Recently I was traveled Delhi to vindhyachal, mirzapur, up. I booked meal through travel khana app but unfortunately my train Brahmaputra mail was 3 hours late. I cancelled the order. After reaching the station called again at 11 pm but didn't got any response. Hope will try Next time.

S
4 years ago

TravelKhana 100% POOR services. or na hi ye hotel ...

TravelKhana 100% POOR services. or na hi ye hotel check karta hai meal ki quality is very very bad or jo menu me hota hai o delivered bhi nahi karta hai or us khana ko khana to dur dekhna pe bhi ulti ho jaye or nahi paisa return karta hai so mai logo ko ye bolna chahunga es site se order book na kare warna aap hi safar me bukhe hi travel karna padega. esse better hai janta khana kamse kam kuch kha to sakte ho par ye do dekh bhi nahi agar train me khana khana hai to plz kahi or se book aro

P
4 years ago

One of the best place for eating food . You will ...

One of the best place for eating food . You will like amazing quality of food as well as at your doorstep. I will recommend to all others to try it once. I really really like these for it's amazing facilities given by them.

A
4 years ago

I would like to give -1 star for their food qualit...

I would like to give -1 star for their food quality, quantity and taste but that's not possible... Me nd my friends ordered more than 7-8 items from them but all of them were tasting bad nd was half cooked... Above all the quantity of food was not enough... Taste is secondary thing but atleast cook the food properly... Chapatis, chicken nd even rice all were half cooked...

J
4 years ago

Very poor service. May be they only have a classy ...

Very poor service. May be they only have a classy website to ful ppl. On a trim from Kolkata to Mumbai, delivery time was around 10:30pm. They sent confirmation ... arrival notification through sms. but didn't send the food. To contact nos. were available for enquiry.

By the way... They also sent a thank you message for ordering.

S
4 years ago

The worst service anyone can ever get! (Only if I ...

The worst service anyone can ever get! (Only if I could give less than a star)
I had ordered food and paid online for my grandparents as they were travelling alone and hadn't had any food in a while, so I ordered via Travelkhana and paid for it online, now when the food came at the station, the delivery guy asked for Rs 755 again!!!
They told him that it is paid for, to which the delivery guy said that he had no clue of it and would take the food back, which he did, and left my grandparents (they suffer from Arthritis and cannot walk, that is the reason I trusted Travelkhana to deliver it to them) hungry and frustrated.
Now that I call Travelkhana, they say they'll refund the amount, only if they knew that they had lost a loyal customer and it's not about the money but the service!!!
And people ask why startups fail in India, LOL!!!
Disappointed, wouldn't recommend it to anyone.

K
4 years ago

Worst quality of food.

Worst quality of food.
Will not suggest anyone to order from travel khana.

R
4 years ago

Hi this is tajinder ,i want to tell u somthng abt ...

Hi this is tajinder ,i want to tell u somthng abt trevel khana .i order food of 195 mrp .the food was so unhealthy,tasteless,cold food,matar paneer wthout cheese nd pease.thandi chpati,sweet is like 1 year stored laddo.i think their licence shuld be canceled.ye reveiw sirf islye hai.kyo ki koi or apna health or paisa khrab na karain.food was totaly stale food.thnks to all

d
4 years ago

Awesome experience from travel khana my friend tel...

Awesome experience from travel khana my friend tell me abt.this app.and I use this and ordered when I travel and my experience is so good .very good taste and service .I suggest to all use this app and try this.very useful app.i advice to all people in the world plss taste the food with travel khana

a
4 years ago

Order no : 357799. Dinner meals 155/- was delivere...

Order no : 357799. Dinner meals 155/- was delivered in Surat. Chapati, dal was good. However, the mixed veg curry was stale and smelled. Paneer was too spicy. Not satisfied with the food quality. IRCTC food served from pantry is better.

R
4 years ago

Ordering food in travelkhanna is very easy . You c...

Ordering food in travelkhanna is very easy . You can also super fast delivery at your doorstep and when you see the food quality you will be amazed . I really really like the food of travel Khanna . You have to try it once.

A
4 years ago

I will never ever use their service....so pathetic...

I will never ever use their service....so pathetic and irresponsible.
i remember last year when i ordered my food from them first time and they never delivered my food at the station even i informed them before my train was approaching the station. But noone came to deliver the food. When i contacted them back to claim the refund, one of their support executive had given me assurance that they will arrange the food on the next station and this time they did the same again, no one came to the station to deliver my package.
if you are not ordering your food from pantry car just because you've ordered your food from this guys.
be ready for the worst travel experience because you are not gonna get what you're suppose to get in the time.
I've wasted my money and never got refund too.

About Travelkhana

Travelkhana: The Ultimate Solution for Train Food Service

Are you tired of the bland and unappetizing food served on trains? Do you dread long train journeys because of the lack of good food options? If yes, then Travelkhana is here to rescue you from your woes. Travelkhana is an online platform that offers a wide range of delicious and fresh food options for train passengers.

With Travelkhana, you can now order your favorite meals online and have them delivered right to your seat. Whether it's breakfast, lunch, dinner or snacks, Travelkhana has got you covered. You no longer have to rely on the limited menu offered by the railway pantry or settle for unhealthy junk food sold at stations.

Travelkhana has partnered with a network of restaurants across India to provide quality meals that are hygienically prepared and packed. The platform offers a diverse range of cuisines including North Indian, South Indian, Chinese, Continental and more. You can choose from vegetarian or non-vegetarian options as per your preference.

The ordering process is simple and hassle-free. All you need to do is visit the Travelkhana website or download their app on your smartphone. Enter your PNR number or train details along with your seat number and select from the available menu options. Once you place an order, it will be confirmed via SMS or email.

One of the best things about Travelkhana is their timely delivery service. They ensure that your meal reaches you at least 30 minutes before your scheduled arrival time so that you can enjoy it comfortably without any rush.

Travelkhana also offers various payment options including cash on delivery (COD), net banking, credit/debit cards etc., making it convenient for passengers who may not have access to digital payment methods.

In addition to providing excellent food service in trains, TravelKhana also takes care of hygiene standards while preparing meals during COVID-19 pandemic times by following all safety protocols recommended by WHO & FSSAI guidelines such as wearing masks & gloves while cooking & packing foods etc..

Overall, if you're looking for a reliable and efficient train food service provider in India then look no further than TravelKhana! With their extensive menu choices coupled with timely delivery services they are sure to make every journey enjoyable one bite at a time!