I think Google should have an option of 0 star rat...
I think Google should have an option of 0 star rating. Because this Travel khana deserves 0 star rating only. They should close their operation if they are not able to deliver what promised. I was travelling with my aunt, and her situation was kind of critical, I order dinner from travel khana around 6:30-7 pm, for visakhapatnam location, scheduled arrival at 8:30, train reached there half an hour late and despite of having stoppage of 25 minutes, no one came to deliver the food. I called their customer support team many times, but they were handled this situation as if it's daily routine for them. And then they told me that we can do nothing now and we have processed your refund request. Stop playing with people. You will never grow up in this competitive market. Close this business....
Update: TravelKhana order ID#1496233.
Here is the order id.
I understand that I will get refund and that is obvious. You cannot steal anyone's money by any chance. Here the concern is service, I provided you the order id, what can you do now? Can you go back to yesterday to deliver that food? NO, you can't do that....then what's the point showing the concern here. Why not take actions against the persons involved in this.
Conclusion - whatever your concern is, I am not going to use this service lifetime and I will make sure to make others also, aware of this by posting several comments and reviews.