Trathi Furniture Review

Great service prompt delivery expectations this is what shopping online should be about, saying that I ordered two items two different items from two furniture companies, Trade furniture company which easily passes the 5 star rating & Oak furniture House -0 star rating both items ordered on 25th August 2020, Trade furniture company had my product delivered in days while I am still waiting for the appalling Oak furniture House to deliver.

It's the first time I have used the Trade Furniture Company but it won't be the last. We ordered several pieces of furniture and the whole process was excellent from ordering through to the delivery. The driver turned up on time and was extremely careful when delivering and unpacking the furniture. I would recommend them.

Brilliant service/showroom, ordering was easy, delivery quick, efficient and friendly. Benches are great quality and look fantastic! Very happy, would not hesitate to recommend or use again!
Many thanks

Great quality furniture and brilliant service from point of order, to delivery and set up. Particular thanks to sharon for her excellent after care. Will definitely use again in future

Amazing store to buy from. I was a bit hesitant when I landed on the site but the pricing and products looked great so I thought it was worth a shot. I ordered large wooden cabinet which I assumed would have taken a few weeks to arrive. I had a call the next day to organise delivery and the unit was delivered and built for me by the driver. Unbelievable service. Already looking through the site for something else now!

Top quality furniture at an excellent price. I purchased the Dakota nest of tables, but chose the wrong colour. When I contacted the company, they offered to exchange them at no extra charge. Absolutely delighted with the new ones. No hesitation in recommending the company and their products.

Ordered several pieces of furniture lately (Dakota light). Happy with all of them.
From visiting the warehouse showroom to making several phone calls & dealing with different delivery drivers I can honestly say it's been a pleasure from start to finish. Everyone has been pleasant & helpful.
Had no trouble at all & it's great that a company actually unpacks the furniture, checks it out & takes all the packaging away.
Would definitely recommend.

Sadly the items we wanted were out of stock with expected delivery in 6 weeks time. Customer service was excellent and the company is most helpful and accommodating.

A great company to do business with the salesman was polite knowledgeable and helpful in every way. delivery was in good time and the driver was polite and helpful and the quality of the furniture purchased was first class.

Trade Furniture Company are an efficient and prompt organisation, with great communication and customer service.
A welcome change to find a company that delivers on what it preaches!
Definitely would recommend.
I ordered Dakota Bookcase and Mango Mirror. Company even emailed to check with me that I had purposely ordered two items from separates ranges to ensure no disappointment.

The furniture i just bought will be item number 6 from trade furniture, i love the fact that its all wood and its different , delivery was as always excellent and the driver is always very pleasant , cant wait to purchase my next piece
Ger ,Paget

I cannot say enough about delivery and the service from this company, Chris unpacked my item offered to move it anywhere in the house without prompting he also took the packaging away. Amazing service!

Amazing piece of furniture! The company was in constant contact re: the delivery and delivered at a time and day that was suitable for me. The delivery man not only delivered our gorgeous tv stand but also unpacked it and took all the packaging away with him! Simple and painless! Wonderful customer service & would highly recommend!

Excellent customer service, from placing the order, receiving a confirmation email followed up by phone call giving delivery date and very accurate delivery time, to the gentlemen who not delivered my table lamp but unpacked the item, More

My first purchase, good customer journey on the website.
Was kept informed on my delivery date, great mirror as well.

Thanks

Absolutely love my furniture which I purchased from Trade Furniture Company Ltd. Customer Service was impeccable, and when delivered the Driver was also extremely polite, and went above, and beyond his duty. Spot on with the time too. Looking to purchase more furniture in the very near future. Like the personal touch too from the Director of the Company!!!

Ordered Dakota furniture a few weeks ago. The sales staff were extremely helpful when I was ordering the items. It arrived when stated, fully assembled and all packaging removed, was placed where I needed it to go. I have ordered twice now and both occasions I was happy with the process. Drivers were extremely friendly and helpful. Items in perfect condition. I was very impressed. Thank you

What an absolute pleasure it was to deal Trade Furniture Company. From easy ordering with discount,to the very nice chap who delivered, on time, unpacked and took the packaging away. I love my new, quality furniture too.

I have bought two pieces of furniture from trade furniture a dakkota hi fi unit and a corner tv unit both are stunning I had two separate deliveries and the company accommodated deliver to suit me and at both times were on time I cannot praise them enough
Delivery drivers were so nice, friendly and nothing was to much trouble .
Customer services were amazing
I would highly recommend this company
Totally fantastic service from start to finish

I ordered my sideboard on line on Easter Sunday, arrived today, Wednesday three days later and installed. The quality of the unit is excellent. The delivery driver showed up within the allotted time was courteous and very helpful, removed all packaging so no mess.
I would recommend this company to anyone and will definitely make use of their services in the future.

Have ordered a couple of things from here. Lovely furniture and good delivery. Highly recommended.

Superb to deal with. A1 furniture. Good communication and fast delivery (driver even took away packaging). Exactly how a company should operate. Gold Star in the book for me.

We were told that the bookcase would arrive between 7 and 9 am and it arrived at almost exactly 7 am. Driver carried it through the house and offered to unpack and take away packing. The bookcase itself was exactly as described. Very nice piece of timber, well put together and not a single scratch or blemish. Highly recommended company. Thanks, Steve.

I was returning a phone call to the Trade Furniture Company 16.49 told I was first in line and the Waite time to talk to a representative was less than one minute 27 minutes later still no answer with the same message going over and over again I know they close at 5pm but you think they would have a policy to still talk to the customers if they are waiting on the phone?

Overall a good experience, communication excellent delivery on time and product of good quality and value

Orderd 3 items of furniture came on time. Very satisfied with quality, driver took packing away which is a first and was very helpful. I would use them again .

This was our third order and from initially going to the showroom and meeting Natali to delivery of our beautiful mango furniture we have nothing but praise for the quality of furniture to the efficiency of the staff we dealt with. We have had numerous comments from friends and family and have no hesitation in recommending this company

Mango Light furniture looks great and good build quality. Ordered on Monday and delivered on Friday. The delivery guys were polite and tidy; they unpacked the furniture, moved them into position and took away all the rubbish. Highly recommended

Fantastic overall experience and high quality furniture at very reasonable price. Great features include pay on delivery, wood samples, timely hassle free delivery where the driver put the furniture where I wanted and took away all packaging with him. I was contacted earlier to fix up a convenient time for delivery which was also helpful. We love our cube honey bookcase and looking forward to order a few more stuff. Highly recommended if anyone is looking for quality furniture at very reasonable price .

Ordered two bespoke Jali units which I am delighted with. They exceeded my expectations in terms of quality and finish and are exactly as I had designed them. Everyone at each step from ordering and revising the designs (Christina and Emma), to being kept informed of the progress of my order and the delivery (Chris and Steve) was exceptionally pleasant and helpful. The order arrived within the time period agreed. I highly recommend this company and would definitely order from them again.

What a great company to deal with.nothing is too much trouble. sales team were extremely knowledgeable and delivery was effortless.
Ordered Dakota light furniture on the Tuesday and was delivered and in my living room on Saturday.
The furniture was above my expectations the photos in the catalogue don't do it justice absolutely fabulous.
Will definitely order again,the best collection of furniture I've seen in a long time.
Please don't trail around furniture shops look no further than trade furniture

Fantastic customer service, they kept us up to date with delivery times etc. The driver was fab. Took his shoes off without being asked to and unpacked the item for us. The tv cabinet is stunning and obviously high quality! Couldnt be happier!

Absolutely delighted with our Havana Croco Dining Chairs and the service we received from Trade Furniture. The whole process was great - from placing the order to taking delivery of the chairs. Very impressed with the driver who unwrapped each of the six chairs before bringing them into the house and placing them in the dining room. Would highly recommend Trade Furniture!

Ordered a tv unit on Sunday, being told delivery would be within two weeks. It s already arrived and set up on the Tuesday. The delivery driver was lovely, and offered to unpack and remove the packaging. The tv stand is really beautiful, we are so pleased with the quality. Would 100% recommend this company, lovely solid furniture and overwhelmed with how quickly it arrived.

Incredibly disappointed. Ordered a coffee trunk from them two weeks ago, have received no indication of when the item will be delivered. We have phoned them up four times trying to get an idea of a delivery date and every time we are promised that the issue will be investigated and we will get a call back. We have received no response from them. It's such a shame as they have exactly what we wanted and the lady on the phone is perfectly nice. However, there appears to be a disconnect between the supplier and their delivery people. It's so frustrating! We wanted to support an independent company but I don't feel I could recommend them at all.

First class company providing excellent services and products. We are very pleased with the quality of our bookcase.Right from the initial telephone call to the perfect delivery they were brilliant! Reminds me of the days when company's were actually pleased to provide a good service. Our delivery man was superb he was courteous and helpful even took away our wrappings. Well done TFC.

Great customer service and fast delivery 5*
Quality of furniture is lovely too!!