Toyota Of Easley Review

I always have a great experience at Toyota of Easley . We bring both our Toyota SUV's and our Lexus luxury cars to Toyota of Easley

GREAT THE PEOPLE WERE WONDERFUL AND KNOW WHAT THEY ARE DOING

I was very pleased with the whole experience. Employees were friendly and took time to answer my question thoroughly.

Had another great experience at Toyota of Easley.
My salesperson, Adam was informative but not pushy.
He had patience as it took me a long time to decided
what was best for me to do. He explained everything
clearly and is a kind person, as he had to do so over
and over!

Nice meeting you Adam and great to see Mr Wolf again.

The very long process began with my discomfort with having been told 2017 models in my price range were on the property when, in fact, they were not. I had driven more than 60 miles from my home. I was not happy. Based on my sales person s understanding that price was more important to me than was model year, I swallowed and went to look at 2018 models. Karen was friendly and personable - and effective. I drove two different Prius automobiles and asked for numbers on three. All were too high, so the manager came out to propose a 1-payment lease.

I had never heard of such a thing. I bit because in 2021, I may elect to pay off the vehicle and own it, fully aware the total cost dollars will equal current sticker price. However, I am also aware, during the coming three years, the other half of the vehicle cost will be in my account earning me money. As well, I can choose in 2021, to walk away and quit driving, which is totally possible in light of my age, and have my last car for half price. I decided this was the best of both worlds. I am satisfied and enjoying learning how to use all the safety features on my new car. I am also impressed with the creative solution proposed by the dealership to make the deal a win/win.

Great service group. Very attentive to the individual needs of each customer.

First time here. Professional and honest about costs and time needed.

Toyota of Easley made this an easy purchase. Pricing was extremely competitive and the service through great. Michael Abbot and David Bacerra, sales team, helped us through the normally painfull process.
Would definately go back again to deal with them.

Phil Parrish was a great guy to meet and do business with, a native of Easley and a gentleman/ Thanls Toyota Of Easley.

Great Customer Service. A lot of patience. Definitely will continue working with Toyota Of Easley in the future.

This was one of the BEST experiences I have had with purchasing a vehicle. Tucker was not high pressure sales but he made me aware he wanted my business. After walking away, he continued to work on my behalf and was able to work an awesome deal. Once finalizing the deal, Adam and Issac made me feel so comfortable with my decision and I knew right then I made the right decision. Before I drove off the lot, Tucker spent another 30 minutes giving me a tutorial on how to operate the bells and whistles of this car. I LOVE MY NEW CAR!!!!

I was buying a car from this location I filled out the paperwork to pull my credit from one bank and they pulled my credit 5 times And didn t even run it through the bank that I specified. This is probably the worst customer service I ve ever seen at a dealership. If you plan on going to this dealership just be prepared to wait 45 minutes to an hour before seeing who you want to see.

Love my advisor! He has always been honest with me. Everyone in service is pleasant.

Tucker Norris was extremely knowledgeable, kind, and helpful. He patiently listened to my requests and needs and helped me find a preowned vehicle that met my needs. Thanks, also, to David Garrett, who was watching for just the right vehicle for me, and notified Tucker when this vehicle came in. Great teamwork! Very pleasant car buying experience!

The entire service and staff at Toyota of Easley provide wonderful, skillful, responsive, and polite service. I give a full five stars to them and encourage folks at other dealerships to go visit Easley. On the other hand, my sole expense was for the replacement of a demolished right-side rear-view mirror (smacked off at night by someone's trash barrel set out too far). It was $420. I can buy a nice laptop for that price!! That's on the company, not the dealership. The plastic cover alone was $52+, and mass-produced it must have cost the company... what... maybe $3. Toyota Prius is a GREAT car (five stars), but this repair part pricing is ridiculous. Give it one star.

I had an excellent experience with Toyota of Easley. Will definitely recommend the salesman, Phil Parrish, to my friends and family.

We had a great experience with Toyota Of Easley. This is our second time buying from them and Robert was great to work with.

WORST DEALERSHIP IN SOUTH CAROLINA.
They lied from the beginning

Mr. Glenn was an awesome service tech rep will most definitely be back for future services

I have now purchased 3 vehicles with Toyota of Easley. My experience continues to be friendly, easy, and professional. I will always return to them for any needs I have for new vehicles and service.

Such a nice service department. Not only did they fix my car but they gave me a rental in order to leave my vehicle there

Quick service at convenient time for me, free manicure, free drinks, free snacks, nice lobby, nice people. Nothing but praise! No pressure to fix other things.

I bought a used 2011 Prius from Andy about two months ago. It was the first time I'd even bought a car at a dealership so I was a little nervous about being pressured into something more than I could afford. Andy was fantastic! I never felt pressured. Two days after I purchased the car the dash display informed me that the battery in the key fob was low. The car was sold as is due to the millage and I had declined to purchase any warranty but Andy and service were happy to test and then replace the battery at no charge. I've had no problems whatsoever since. I love my car and Toyota of Easley!

My buying experience with Toyota of Easley was good. I bought a 2016 Toyota Highlander from Hal Parker and he did an excellent job and explained all of the options on the vehicle. I will recommend the Hal to my friends as well as Toyota of Easley. Also, they sold me the vehicle at the price I offered

Great service and very helpful three the whole process. Next time I buy a car I will definitely go there.

Excellent team of people! Everything was smooth from the moment I drove into service department to the moment I drove off the parking lot! No complaints at all and definitely worth the drive to have my vehicle serviced with them. Highly recommended! Thank you!

this is the more beautiful and convenient place for buy a car

I had a wonderful, positive experience with Toyota of Easley s service department. From beginning to end, they were very professional and thorough. I would definitely have them service all of my cars needs.

My family has been to Toyota of Easley to buy vehicles every time the need arises. We've bought about 6 cars from Toyota of Easley throughout my lifetime and they have never disappointed.

Great service, accommodating sales representatives, and reasonable prices for quality Used vehicles.

I worked with Chaz and he was a pleasure to work with.

Not doing what they promised. Sorry I bought a car there.

This was the most pleasant experience of taking a car to a dealership for me. I usually cringe at the thought of it & to tell you the truth, I wasn't looking forward to it. When I got there they took me right in and when I entered the customer seating, I was asked if I would like my nails done, for free no less! It was ladies' day (Wednesday), and as I looked around I could see that this getting your nails done had caught on and everybody wanted to get in on the act. All I could picture was the ladies would tell their husbands they would love to take the car to be serviced! Free drinks & snacks too! I'll be back!

The service department did a great job. Everything was fast simple and i would recommend to anyone with a Toyota.

REALLY A PLEASANT EXPERIENCE ALL THE WAY FROM ARRIVAL TO EXIT. VERY FRIENDLY SMILES AND HELP WITH MY ROLLATOR. LISTENED TO MY SPECIAL REQUEST TO BE CHECKED. NICE WAITING AREA, VERY EASY FOR ME AND THE ROLLATOR FOR ACCESS. EFFICIENT AND TIMELY SERVICE, IMPORTANT AS I HAVE TO WAIT ON THE CAR.. THANK YOU AUDREY LOMAX.

Hi been coming here for a few months. I have ALWAYS been given Great service. Christie is very knowledgeable which is helpful. I own 2 AVALON CARS which EASLEY Toyota keeps them running fine.....tks

I was welcomed by and dealt with a cheerful and professional staff. The waiting room was clean and comfortable. Free snacks and drinks are available for everyone. The ladies restroom was easily accessible and was spotless. The entire 10K mile checkup, including oil change and tire rotation, only took about 45 minutes. I had a great experience.

They were very friendly and honest upfront with us. I was very pleased how they were ready for us when we arrived.

Mr. Parrish and Mr. Garrett are awesome to work with when in the market for a vehicle. Honest men who are working hard to make an honest living.

Wonderful experience! Tucker Norris is a very personable and knowledgeable salesperson. It was a pleasure conducting business with him and all of the staff. I ve alre recommended my mother purchase a vehicle from Toyota of Easley.

Great service! Awesome experience and Tucker was a great sales rep!

Great Dealer and easy to take too! 4th car purchased from then and everyone was a joy!!

Monica was very informative, patient, and personable throughout the entire process. She was did not have the typical salesman personality and try to up-sell or change our minds to get us to purchase a more expensive car. She explained and reasoned with us about proper and practical cars features that may not be needed in the purchase but could be purchased at a later date, thus making the car payment more affordable. Highly recommended!

My experience was amazing! George Hooper and Bill were great. George put me at ease during a phone conversation. He assured me he could help me purchase a 2017 Toyota Camry. He did with the assistance of Bill in loans, who guided me through the process. They took a genuine interest in me. They made me feel very comfortable. The experience was personal. I'm enjoying my Camry!

Excellent service!. The work was done more quickly than I expected. Very personable staff.

This was my first time at Toyota of Easley service center, and I ll definitely be back. Ken was awesome with getting me checked in and listening to my concerns. (Plus, he s hysterical.) The waiting area was nice, and they even had complimentary manicures. Count me in! Service was quick and appears to be well done. Thanks for a great experience!

Toyota of Easley has been the only dealership I have used for service for my vehicles for the past 10 years. I highly recommend Toyota of Easley for value, customer service and dependability. I rate them 10 out of 10!!!

We have a family doctor we trust, our pets have a doctor we trust and our cars have Toyota of Easley. They take excellent care of us.

Jeremiah is awesome. I needed someone to help me out & he went above & beyond. Great guy.

I and my extended family have purchased many vehicles from Toyota of Easley. Because of the previous experiences with their integrity during the buying process and their dedication to service after the sale, buying from this dealer was an extremely easy decision! I recommend Toyota of Easley to everyone I talk to who is looking for a new or used vehicle, because I know they will be treated right.

Loved it. The customer service is great and they have a 2021 Toyota Supra 4cylinder

Thanks to Steve and Bill for a great job. I enjoyed my experience in purchasing a great used car.

Eric, Service Manager, is very honest and friendly. I have had my first Toyota serviced at the Easley location twice. Each time, Eric has been very helpful at me understanding the service needs of my Corolla. Also, the lady who scheduled my appointment by phone ((Jan (?) possibly)) was very sweet when scheduling. Service has always been quick. Much appreciated! I will continue to use Toyota of Easley for my servicing needs.

We have bought 3 cars from Toyota of Easley and the last one we bought was a Rav 4. We had the opportunity of working with Chelsea Knott and she did an awesome job. She was very informative on the Rav 4 , very easy to work with and was very patient with us. When we went in the first time we where not sure what we wanted and she took the time to show us several cars and informed us of all deals that was going on. I would recommend Chelsea to all my friends and family along with Toyota of Easley.

Best Customer Service I have received from a Car dealership in my life, Toyota of Easley will take care of you

If I could leave 0 stars, I would. Terrible service. The finance is rather rude and the salespersons are not willing to work with you whatsoever. Toyota of Greer is where it s at!

I would like to take time to congratulate Brian Anderson with Toyota of Easley. I had such an amazing experience while searching for my Mom a car. He was very knowledgeable, helpful, patient and kind. We had such an amazing experience and she love's her car. I will be sharing our experience with all my patients and employees. Brian Anderson you ROCK!

Easy appointment. Gentleman made suggestions for additional services, but not pushy. I appreciate that.

came in today for my 30000 mile maintenence and found out i had a recall.i dealt with jacinda and could have not been more pleased.she informed me that this would be taken care of and im glad toyota of easley is handling the repair.would not go anywhere else.jacinda was helpful and answered all my questions.will let friends and relatives know that if they have a toyota or thinking of buying one ill send them here!

I was pleased with my purchase today. I was able to get a lot done through their website. The finance papers were ready to sign when I arrived after work.
The only thing I was disappointed about was the terms/interest rate that was shown on line, was not available on the vehicle. The finance office said because of the age and mileage of the vehicle that rate could not be offered. I was disappointed.
Everything thing else was excellent.

My family and I have been going here to this one since 1999. The employees there actually care and never disappoint. I don t really like their waiting room all that much, so I usually drop my car off and run errands with my mom. It is just too small and crowded for me personally. I really like how you can just roll in without an appointment too. They are a very upbeat, fast paced business and always try to get you out as quickly as possible.

Awesome selection of vehicles to choose from, and the salespeople here are top notch and won't be pushy to get a car purchase that you want versus what they want you buy. Best thing I like is the maintenence area. Under warranty of your car, it provides quick and reasonable car maintenence tune-ups, which is getting rarer and harder these days to find/deal with. Highly recommend this place!

Toyota of Easley is one of the best dealerships I ve ever dealt with. Very professional, thorough, & friendly people. I highly recommend doing business with them!

This was my first time buying a new car and Toyota of Easley made this an absolute breeze. Rashad was thorough from start to finish, answered any and all of my questions, was polite, attentive, knowledgeable and I would 100% recommend him to everyone looking to purchase from Toyota. The other staff members I spoke with were excellent as well! Thank you!!

I always enjoy doing business with Toyota of Easley!!

Folks were friendly and helpful. Nice waiting area.

I was in need for a part for my 2004 Toyota Tacoma 4x4. I spoke with the Parts Specialist, explained what I needed, and it was quickly ordered. Very polite, cozy, waiting area with the staff providing those who wait with refreshments and pastries. Once my part came in, I got called to pick it up. Before I left, the Parts Specialist asked me if I knew how to install the part and just to make sure, she instructed me on how to do it. She didn't have to do that, but that is the type of Customer Service I've always expected from them.

First time there and was totally impressed with the service! Christina was so friendly and genuine. Thank you, Toyota of Easley!

I go to a lot of dealerships for our customers. This one I absolutely dread going to

Amazing experience buying my first NEW car!! I began talking with Monica months ago about purchasing a car. She was always super patient with me and understanding of my budget. I knew already that I wanted a new RAV4 and Monica & Bill helped me get a great deal on one. Everyone there was super nice & down to earth. I am so happy with my new RAV4 and will always recommend this dealership to anyone looking to buy a car!!

Very friendly experience,they did a great job,thank you for everything.

I was happy with my experience with Toyota of Easley. Adam worked with me at the pace I requested. He answered each of my questions thoroughly.

Eric White was super nice and easy to work with. He deserves a raise! I will definitely be back to have my 4Runner serviced with you guys again.

Great and easy to deal with, I would buy here again

We are faithful repeat customers at Toyota of Easley due to the high level of customer care and quality we have experienced here. We have been extremely satisfied with our salesperson, Phil Parrish. His professionalism, attention to our requests and communication remains unmatched in our experiences. We have purchased 6 cars from Toyota of Easley and Phil. We will return to Toyota of Easley for any future car buying. Thank you to Ryan and Phil for another excellent experience!

Toyota of Easley worked with us to create the best deal possible. They were friendly, honest and took our budget into account. I highly recommend them for a visit if you are in the market for a stellar vehicle.

As always Toyota of Easley treats you like family. Our experience working with Antione Hill, Sales Consultant, was exceptional. He is articulate, knowledgeable, and very patient with his clients. We are very pleased with our purchase of a 2015 Toyota Highlander.

Thanks, Antione

Just went and got a car. Everyone was so nice and went the extra mile to make sure I left in a new car!!! My sales person even said he would have me leaving in a new car and he did just that!!! Thank you Toyota of Easley

Toyota of Easley made it such an easy process to buy my new 2018 Toyota RAV4! Ask to speak with Jessica, she was very helpful and a pleasure to work with. I highly recommend them!

The work was done on time and the personnel were very friendly and courteous.

Phil Parrish was the sales associate that assisted me with the purchase of a very nice used Tacoma. He was very professional and easy to deal with which made for a pleasant buying experience.

I love getting services done here in Easley. The staff is welcoming, they are thorough with every information they give me, and I'm not there for more than an hour unless they tell me so. I live in Greenville, but I make that 30 minute drive because I enjoy the service there.

Jacinda was very nice. Waited 2 hr 15 min for oil change and general check up. I thought a little long. But I will be back and give another chance.

This dealership is top notch! They honored the online price that I was quoted and had everything ready for us when we arrived. We had to travel 6 hours to get the car that we wanted but the drive was well worth it! Couldn't be happier - thank you Toyota of Easley!

The greatest car shopping experience I ve ever encountered. Antoine is the man. Thanks!

I bought my Prius at Toyota of Easley. The sales team are very nice and helpful. I, also bring my car there for service. Most of the service reps are very nice and helpful but the mechanic service teams lack reading the records of my car. My car oil gets changed every 10,000 miles . It has been changed twice at 5000 miles because they didn't read or check records or even the sticker at the top of the windshield. This is unacceptable. When it was time for tires I bought them from there. My car is brought in for service regularly. I was told in February that the two front tires had outside tread wearing andI needed a front alignment . Since I bring my car in for service when I'm supposed to why wasn't this caught before?? I had the alignment done and am keeping an eye on my tires. Also, last week, I had a screw in my tire. My husband had it plugged because Toyota of Easley was closed. It kept loosing air so I called and told Jane I needed it checked. I brought the car in, they checked it, and said nothing was wrong and the CHANGED MY OIL WHICH WAS NOT SUPPOSED TO BE DONE. They did not take off the tire. It kept losing air so I called back the next day and my husband and I brought the car back in. Told them for the mechanic to take the tire off . They did and they seated the tire which they had not done the day before.
On an occasion when I had the original tires on my car the same thing happened. Why can't the mechanics do it right the FIRST TIME?? It won't be long before I will need tires and I haven't even got the mileage out of them that I am supposed to get with regular rotation which has been done there. Also, they have left their plastic and trash in my car before. I believe in doing things right the first time . This hasn't been done there. I am hoping that things improve there. I am a loyal customer and prefer to come there but I am definitely running out of patience. The service department needs change.

I love my 2017 Toyota Highlander. I always have excellent service at Toyota of Easley. They are polite, professional, and do a great job with my maintenance. I highly recommend Toyota of Easley.