Toyota Of Easley Review

Wonderful experience. Our salesman Michael Abbott was very helpful and knowledgeable. He helped us find the perfect vehicle for our family.

Great experience and great deal! Went out and got what I wanted in less than an hour! I just can't say enough good things about my experience buying a new 2020 Sienna minivan at Toyota of Easley. I did my research and knew what I was More

5 stars for Toyota of Easley! They always do a great job and Glen always checks me right in and they get started working on my car. I love being able to use my Toyota coupons on my services. People are polite at the check in desks and when I check out and good to answer questions and share with me services needed and the condition my vehicle is operating in. I have always taken my vehicle to get services done here. They also have a television free snacks and drinks in the waiting room and on Wednesday mornings women can get their nails painted free I'm the waiting room. What a great way to relax while waiting. I also bring books or work to do while waiting or they are kind to ask if they need to shuttle me around somewhere while I wait. Thanks Toyota for making my services pleasant.

Toyota of Easley is vastly different all in good ways when compared to other Greenville dealerships. I know this because very recently I tagged along with another person that was looking for another brand of car. Since I have been a Toyota of Easley customer for some time I was appalled by the sleazy business practices of these other local dealerships. Toyota of Easley has the same familiar faces every time you buy a car or go in for spectacular service. Their employees are very long term and happy with what they do. This is very comforting both when you purchase and when you go in for service. The owner will alway go out of his way to speak to you, and he spends a great deal of time with his business. The whole process doesn t waste your valuable time, and their word on anything discussed is solid as a rock. ( Chad, Michael-sales, and Michael -service). I can highly recommend Toyota of Easley. Everything I have mentioned in this review is well worth the drive to Easley- I assure you that you will not be disappointed. Five stars ***** plus another one. I miss my 2016 4 Runner, but my new Highlander XSE is a great SUV. You can not beat the reliability, or the very low depreciation on a Toyota product.

This was one of the best car buying experiences we have had with Toyota of Easley. We have dealt with Toyota of Easley on 5 purchases. We dealt with Isaac Palacios on this last deal. We called and talked to Isaac on 2/6/19 about wanting to lease a 2019 Toyota Highlander. We told Isaac the color, engine size, and other things that we were looking for. We also told him the budget we wanted to stay in as we were retired and on a fixed income. Isaac was able to locate the vehicle we wanted and handled most of the paperwork over the phone. On 2/
8/19 we went in to sign the paperwork and pick up the car. We only had to wait a total of 2 1/2 hours to complete the transaction. This was the fastest we've ever had to wait on completion of all paperwork. I would highly recommend Isaac Palacios to anyone looking to purchase a vehicle. He was a very polite and courteous young man and handled everything so efficiently.

Family owns 4 cars from here. We keep coming back because they always treat us right.

Purchased my new Toyota Sequoia Platinum from Adam Pangle. He was wonderful to work with. Everyone at the dealership was courteous and very professional. The owner was very appreciated of our business.
After the sell, Adam continued to follow up and wanted me to be happy with my purchase. I have bought lots of cars and trucks over the years. I have never had the pleasure of working in this type of environment at a car dealership. I wish I could give Adam more than 5 stars. The whole dealership deserves more than a 5 star. Thanks to everyone. I will be back.

Over all experience was awesome. The van runs fine and the service was great.

The only draw back was the labor to parts cost. It was a bit higher than I had first thought. Don't get me wrong, the guy quoted me a price, it was off about $100 from what was said, but that was tax, so it wasn't a total surprise.

I would recommend them, and I will return. Just be prepared to pay for the quality service you get.

Great service and very good at keeping me informed.

I was disappointed in this last visit. First of all it took alittle over 2 hours for an oil change and a tire rotation.
Then the guard was not bolted back underneath my vehicle. Thankful I noticed (after driving it two days) that something was hanging low from the front of my SUV! I had a friend look at it and 5 bolts were missing, only one bolt was there & it was loose!! I'm thankful it held on- (it is a good size guard), if not, I could have had an accident!

Outstanding service. Mike Abbott was very accommodating.

I just want to say thank you to the representative that helped me she was so helpful I can't think of her name right now but I do want to say and she know that she is thank you so very much

Adam Pangle was great to work with and made it enjoyable to buy our car. He was knowledgeable and fair. At the end of the day we felt great with our purchase due to the car and the service from Adam.

We go out of our way to drive to Easley instead of Greenville for service on our Toyotas because their service department is top notch. Additionally, they're prices are lower than their competition and they don't try to upsell you every time you blink. Very satisfied with this dealership.

Everyone who works here is extremely helpful and friendly.
Service was completed in a timely manner considering the work load.
They even had drinks and snacks for everyone!
Even the other customers were nice, friendly and outgoing.
A pleasant experience all the way around.

Adam Pangle was awesome got my 2019 tacoma here really fast and answered every question I had would recommend him and Toyota of Easley to anyone!

Toyota Of Easley has friendly, professional staff. I truly enjoyed the shuttle service to and from my home, so convenient!

Request a specific person to do my oil change and tire rotation needless to say that did not happen. The only reason I went to Easley Toyota was because of him. I purchased my RAV 4 from Ralph Hayes. I will be going back to them. I will not go back to Easley

They asked me to rate my visit of 03/27/2018 and then told me I had already rated, so this is an edit to the rating below. My visit with Kevin taking care of me and my Camry was great, as it always is with him. He does not engage in any of the slimy practices that my wife and I have encountered at the dealership before with other less ethical Service Advisors. The only person in the service department I can vouch for is Kevin Biddle and I do so wholeheartedly. Can't go wrong with him!

The service department has been dumping the synthetic oil out of my wife's car and replacing it with the same expensive oil every 5,000 miles. The whole point of them selling you the synthetic is that it goes 10,000 miles between changes. per the owner's manual. That is theft, there is no better word for it. I wrote a detailed letter telling them what I thought of their theft. The service manager or someone left a message for me later. I called back and left him a message which he has never returned. I guess he knows he has no valid defense and would rather not discuss it. Then, this past Saturday I went in there against my better judgment to price a new car. This was 08/05/2017. The price was over $600 more than I planned to pay. I said thanks and walked out with the salesman close behind. He apparently signaled the Master Weasel to let him know that money was walking out and he intercepted us. Told me he would extend my warranty an extra year and cover the service in that period if I would pay $200 more than my target. Sounded reasonable so I agreed and placed a down payment for a car they don't have. Later that day when I found out that EVERY new car buyer gets the extended warranty and service, I confronted him about it. He denied that he ever made it seem that I was getting something of value. I wonder what made me change my mind if he was offering "nothing of value?" Anyway, I told him that he is unethical and he knows he is a weasel. They've got my down payment so I will buy the car. And that is the last one ever.

Service department explained what they were going to do, said what it was going to cost and time it would take to complete the service. Executed the above and completed this 15 minutes earlier then committed.
Thanks Toyota of Easley, that's the way I like to roll.

Good friendly people great cars Toyota is one of the best cars on the market

Very nice and helpful. Explained what they did and went ahead and scheduled me another appt.

Mr. Freeman and the Mgr. from Philly were a pleasure.

Just got home from purchasing a new Prius. What a great group of people: Stephanie, Stacy, Tim, Don. In and out in under 2 hours...which includes walking around and test driving. Service dept. is fantastic, too. All around A+!

Everything was very professional. Completed quickly.

Unscrupulous, tell you one thing and then switch. Then act like it's your fault they screwed up. I asked via email and phone minimally 5 plus times to verify accuracy of numbers quoted me. Sit down with finance and price goes up or interest rate goes up exponentially.

Always get my Prius serviced here. LOVE the app they have. Service waiting area is very nice, they have a kid area and one little office area that I normally use to get work done while I am waiting. They have good Wi-Fi. Service is always great and they keep my Prius in great working order.

Excellent...Josh Wood was my salesperson and he was wonderful....from the minute I walked on the lot until now...I have been thoroughly and pleasant surprised...I would recommend Josh to everyone and will

Everybody was really nice and friendly. Eric White did great, he was friendly to everyone he really seemed to enjoy his job and taking care of others! I deal with a lot of different dealerships because of my job and Eric and Toyota of Easley had some of the best customer service I ve experienced!

I arrived promptly at the right time and was greeted warmly by your rep. Everything went well. I was told it would take one hour and it went over that by 15 minutes, but I wasn't upset at all. Your waiting room has a lot of amenities and was comfortable. Great staff!

Very professional and very helpful in my purchase of my RAV4! I highly recommend them if you are in the market for a car!

I had a very good experience. The people are very friendly and helpful, the facility is nice its clean and comfortable. The service was super, my sales person (Chris) was really great to work with. And I felt as though I received a fair price for my new car.

The services at this location offer many options as its strength. The weak ness is the usage of non-industry standards.

They were really helpful. Adam was the one helping me and he was great. I will definitely recommended them to anyone.

Great experience. Did a great job with servicing the transmission on my 2006 Lexus RX330.

Kory did a great job of explaining the features of the vehicle I was looking at. He admitted he was fairly new to the job but promised if he didn t didn t know the answer to a question he would get one. His honesty and effort to make the experience a good one were appreciated.

Love the parts and service department guys. Kevin always takes care of our whole family including my parents. Would not go anywhere else!!

very simple, very relaxed experience to purchase my new truck. No pressure or games.

Excellent car buying experience. The associates were able to help us find the right car and worked diligently to accommodate me. Randall Mullinax is the associate to ask for. Randall worked hard to find the right car for us and make our experience enjoyable. He was courteous of my time and did not make me feel pressured on any choices. Randall took the time to explain paperwork and was very knowledgeable about the features of cars and services of Toyota of Easley. Everyone there worked hard to make my first car buying experience better. I will be back in the future for services and my next new car. Be sure to ask for Randall Mullinax when you come.

Great dealership to deal with. Very nice people employed here

We are from Ohio, and we needed our 25,000 mile maintenance. The service department worked us in and got us out of there in 45 minutes. Walter Dobson was the Assistent Service Manager who helped us. He was helpful and very friendly. Great experience.

Antoine Hill made a bad situation easy for me! My transmission died in my old car. I actually had to have it towed to the dealership. Antoine assessed the situation and made my replacement purchase painless. I recommend him without hesitation or reservation!

Adam M was very professional, informative and gracious throughout out car shopping and purchase experience at Toyota of Easley!

Chris Gist was a very helpful and patient sales consultant. My husband and I test drove several different 4Runners, and Chris described each model thoroughly. He priced several different cars for us, so we could decide on the one that was best for us. Ask for Chris Gist at Toyota of Easley when you are looking for a new Toyota!

My experience with Toyota of Easley has been wonderful from the efforts of the sales team to find the Camry Hybrid in the color and interior I wanted to yesterday's experience with the service department.

I called to make an appointment for service and was connected without delay. A convenient appointment time was given and when I arrived, Christene M was very patient in helping me get my phone connected to the bluetooth system and answering some more questions I had. My car was serviced while I waited in the comfortable customer lounge. I was on my way in an hour with all of the issues handled. I am pleased with the customer responsiveness of all the team at Toyota of Easley.

Prompt and friendly service. Service staff had me physically review a significant repair and consulted with me on options. Doesn t get any better than that!

Had a 12V battery in my 2007 Prius that went bad after 22 months and Easley Toyota replaced it under warranty with no trouble at all!

Wonderful experience. Thank you

Great when you're buying a car. Don't expect the same service after you get the car home.

Amazing people and a new amazing car! Thank you to Mr. Don Young for a wonderful experience. I would HIGHLY recommend Toyota of Easley to anyone of any age to come shop for their new/next vehicle here! :)

Love the service at Toyota of Easley, fast and painless!

I bought my first new car just last Monday. I actually went to Toyota thinking I would just take a test drive and end up buying the Honda due to price. My salesman , Stanley, blew me away though. He knew everything about the car I test drove. He was able to answer all of my questions and make the buying process so easy. I knew my dream car was the toyota CHR! Ive loved every second of driving it!

Called 15 minutes before I arrived to see if they could squeeze me in to have my car in for an oil and filter change and they did just that! They were very courteous and didn t try to sell me on any repairs or new cars etc. I really enjoyed the overall experience. The best part was getting a mini manicure while waiting for my car. My nails dried just in time to pick up my car . Pretty fast service for a walk-in appointment. I ve scheduled appointments at other places for an oil change and waited much longer. (Could be the mani talking though )

Ryan Norris worked with me to get a great deal and Stan helped answer a lot of questions. Both were kind, helpful and quick to respond.

Christine was very easy to interact with and explain the service results.

Found exactly what we wanted at the price we wanted, great service and a quick process

My family and I had a terrific experience working with the exceptional team at Toyota of Easley. The customer service was second to none. I highly recommend their dealership to anyone looking for a positive car buying experience!

Great customer service and very nice and friendly staff. Great deal. Would highly recommend. But, interest rates on loans are very high.

David Heldon was very helpful and knowledgeable. We had a great experience and I would recommend his service to anyone

My service was completed on time and without any issues being found. The only thing negative was the tires were over inflated by 5 lbs on easch tire.

They were so amazing!! Ken was very informative about what was going on with my car. Very courteous! They fixed my car in a fast manner. I would recommend Toyota to anyone!!!

Our salesman( David Helton) was GREAT. He was knowledgeable, courteous and respective. This is the 6th car we have bought from him and would not buy a car from any other salesman.

Glen always makes my day when I go to Totota. Whether it be for a simple oil change or sometging complicated, he always takes the time to explain everytying and is always so courteous and professional. Glen is the best!

Chris Gist was absolutely fabulous. He did exactly what he said he would. No pricing games! Chris exceeded my expectations and helped me find the car of my dreams. This was my 3rd purchase from Toyota of Easley and if they keep up the excellence in service, it will not be my last. Thanks Chris! You're awesome! May God continue to bless you.

A lot of stock to choose from great place to buy a car made easy!

I had a wonderful experience buying a car. My salesperson, Phil, was incredible and I can recommend him enough.

BEWARE ,
They came highly recommended but, After the salesperson asked what payments I wanted they sent me 2 vehicles to look at that would fit my budget. We picked one we liked. Thats were it becomes a nightmire, The first offer they made was 100 dollars per month higher than our budget. I was furious, After a long negotiation they came back to a price close but still over our budget. I finally asked why did you even send the vehicles if you knew it was over the dollar amount we could spend? they had no answer. The salesperson called me and apologized for the decision makers behavior.

Sales staff are great, the others well you no my opinion now. I won't be back any time soon!!!
Since my trip I received a call from public relations manager, she was very nice and help resolve my major issues with the way they treated my deal. I will go back just because of her.

Kevin at Toyota of Easley is the best. I was having issues with my truck and he worked with me on getting everything fixed. He took the time to explain to me how this occurred and what should be done to help prevent this. I will definitely visit Toyota of Easley again for future truck repairs

I was there at 1045 and I didn't leave until after 1 O'clock just for my 20,000 mile inspection after gettimg home i relized my tire was loosing air amd i had a screw in it, so when they rotates my tires they didn't even inspect it to see of they needed to patch it up

All was good. Felt the service adviser should have made arrangements for somebody else to take care of his customers while he was at lunch. I saw my car set out front for about 20 minutes until he came back from lunch. All was great other than that!

Everyone, particularly Eric White, was very helpful and kind and gave honest feedback about what services were necessary or not.

Overall a great experience at Toyota of Easley. Prices were fair, the information was valid and honest, staff was friendly and helpful. The process was quick and easy. I m very happy with my trade in value and my new purchase.

It was very good. Prompt service and less time than expected.

Great place to buy a car. No high pressure sales people but very knowledgable. We used their service department for our old car and are impressed with that. Found sales and service great professional folks to buy and service our vehicles.

Customer service was excellent. Service was excellent. Friendly and knowledgeable staff. Very helpful. Excellent rating. Will recommend Toyota of easley.

My experience with the team at Toyota of Easley today was fantastic. Mr. Adam Pangle already had cars pulled up out front ready to show me and we had an excellent time test driving and talking about several options for me that would be in my purchase range. I would definitely recommend this dealership and their sales team to anyone looking to buy a new car!

Brian Anderson and the people at Toyota of Easley gave us the best customer service. The excellent service made us feel comfortable, welcomed, and informed. There wasn't pressure for us to purchase, but seemingly a feeling of responsibility to find the perfect fit for our needs. I recommend Brian Anderson and Toyota of Easley to anyone in need of a car, but not the hassle of the traditional sales experience!

Worst repairmen, and if haven't heard go to youtube look how they ruin people car especially if you dont buy it from them. And sales people their are so think skulled!

I have purchased 2 cars with Toyota of Easley and plan to return for my next new vehicle. I ve also recently had extensive work done by the Parts and Services department. I have been more than satisfied with each facet of service I have received and will continue to use Toyota of Easley for my service and new car needs.

Best place you can ever get your car or truck worked on because you can trust them 100% got the best ase-certified technicians in the upstate

David Helton took the time to find me exactly what I was looking for - great car with good gas mileage. I didn't feel pressured at all, but felt like I was able to make an informed decision. This is my second car purchased from Toyota of Easley and this experience edified my decision to come back.

The sales man and manager were very well informed, new what they were doing and could answer all questions

I have purchased most of my cars from Toyota of Easley. I find them to be easy to deal with, professional and customer oriented. See Chaz Bares when you go. He is top notch and thinks of everything.