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G
3 years ago

Have bought a couple of guitars, an amp, cases and...

Have bought a couple of guitars, an amp, cases and numerous other guitar stuff strings,picks,etc. Was always meet with friendly and courteous staff member willing to go out of there way to help. They also have great events like fender days where they have factory representatives in to answer questions give out things.

J
3 years ago

I wanted to start a new hobby and decided to pick ...

I wanted to start a new hobby and decided to pick up a bass guitar. I own no equipment etc whatsoever. I was happy to meet staff member Dave Schenk. He walked me through the process of picking my first bass guitar and amp. He was very patient and I feel he really went the extra mile to help me out and make sure I get started with everything I need. Entire staff was friendly and easy to talk too. I can t say enough. Highly recommend this place. Made taking this first step on this adventure easy and fun.

Z
3 years ago

Fantastic store. Very hospitable and helpful staff...

Fantastic store. Very hospitable and helpful staff that helps you make the right buying decision on whatever you're buying. Whether it's guitar, PA, DJ, lighting, drums, or band rental. The owner and his staff are the best, and the prices are the always attractive. They have a great selection of both new and used equipment. If you don't find what you're looking for, they will get it for you at a much lower price than big box store. Total entertainment is the ultimate choice for any type of music need and they deserve your business.

D
3 years ago

So I had the most fantastic experience here today....

So I had the most fantastic experience here today. I found a sunburst EVH Wolfgang with a maple neck in incredible condition. It's GORGEOUS!! Not a mark, dent or scratch anywhere!! So I played this guitar and fell in LOVE with it! It was priced perfectly for my budget. All it needed was some new strings and a quick setup. Lorenzo put a brand new set of D'addario 110's on it and did the intunation on it at no extra cost! While we waited! Not that is fantastic services! Thank YOU for a fantastic guitar and excellent service. I'll definitely be back for another guitar. Got my eyes on that sweet Mesa too lol.

D
3 years ago

The best music store I've been to. The staff is v...

The best music store I've been to. The staff is very nice and super knowledgeable. They have a huge supply of instruments and equipment at better prices than the big box music stores. If you're a drummer, Dan runs the drum department and know drums inside and out. Gregg teaches drums there and is an excellent instructor. I could hang out there for hours.

w
3 years ago

these are always some of the nicest staff you will...

these are always some of the nicest staff you will find in any music store period - i have purchased an american special edition strat as well as cases and amps and so many other items through the years and prices are always as competitive and reasonable as you will find!! i support these guys

C
3 years ago

Stopped in today; cash in hand to buy a bass. Went...

Stopped in today; cash in hand to buy a bass. Went back to the basses and hung out/picked up a few. Several employees walked by and not so much as one of them asked me if I needed help. One guy even kept on walking after I tried to initiate conversation.

I ve also been in and called more than a few times looking for parts or even strings and seldom do they have what I need.

I m just not a fan. They claim to have thousands of guitars, but those guitars must be sitting in boxes in the back. Not much of a used inventory, and very little middle ground stuff.

I ve tried to support this local music shop, but I just can t. They aren t cheaper than online and if It s parts I need that have to be ordered anyway, I ll do it and get candy in the box from sweet water.

As far as buying guitars? The guitar attic is the way to go for me.

s
3 years ago

I want to thank all our great customers over the p...

I want to thank all our great customers over the past 31 years for supporting our shop and other local small businesses. We truly appreciate your support and understanding that BUYING LOCAL SUPPORTS OUR COMMUNITY. This is compared to buying online and supporting large corporations who has NO interest in our community except for taking the profit and turning their back to the Daytona Beach area. Everyone stay safe and God bless.
Steve Weinreich Owner of Total Entertainment

K
3 years ago

Great collection of musical instruments, and nice ...

Great collection of musical instruments, and nice store. I visited the store couple years ago and I went back today and found it to be even better supplied. It's one of two music stores in all of Florida I've been in so far that really impressed me with their selection and knowledgeability. Music Arts Enterprises in Dania Beach is the other one. I would highly recommend this as the music store to go to in Daytona and the surrounding areas. The representatives and more than willing to let me Demo different pieces of equipment.

C
3 years ago

Great prices and a great staff. Went there to get ...

Great prices and a great staff. Went there to get my Floyd Rose Strat set up and had a wonderful job done. Everyone was more than helpful and understanding. Ended up grab a Thinline Tele Deluxe during their customer appreciation sale for 17% off.

G
3 years ago

I shop at total ent. at least 2-3 times a month an...

I shop at total ent. at least 2-3 times a month and every transaction I make has been a pleasure. Unlike those big box stores who ignore you and don't let you touch anything unless you buy, which I don't know anyone who buys a high end guitar without wanting to see how it feels and sounds first the staff here are great. Jason, and Dennis are very friendly,knowledgeable and any repairs that you may need are super fast and done right the first time. All staff there are friendly and genuinely there to help. Save yourself some time, frustration and go to Total Entertainment.

B
3 years ago

Manager Steve was extremely rude and talked down t...

Manager Steve was extremely rude and talked down to my friend and I when we came in to browse. Total snob and very off putting, plus he kind of smelled like booze...

1/10 would never go back. Would rather work with the less knowledgeable staff in Best Buy's music department than be snubbed by some dude with part time dreams of leading a Creed cover band...

G
4 years ago

This was my favorite store to purchase equipment i...

This was my favorite store to purchase equipment in till one of the employees decided he needed to follow me through the store! I am walking down one aisle so he went down the other, I stopped and watched him and sure enough he turned around after he thought I was not looking to see what I was doing. Why are you profiling a 60 year old man. Because I am not the usual customer to this establishment? I wish I could return all the items I have ever purchased here!!!!!

D
4 years ago

Worse guitar shop in the area, I was trying an amp...

Worse guitar shop in the area, I was trying an amp when sudenly the owner sent one of the employee to tell me that if i wasn't buying the amp I was not allow to play it. How are you supposed to buy something if you don't try first ahh, of course I told the guy about that. His LOSS!!!!!! .I.

d
4 years ago

Real people that play. I needed a guitar pre-amp ...

Real people that play. I needed a guitar pre-amp that would allow me to go direct to FOH and demoed a few different ones. Jason worked with me to get the right one (RK5 Fly Rig)...and they even BEAT an internet price on the item!!! The first day I went there He even got rid of a hum that was coming from my guitar and didn't charge me!!! Find that kind of attitude or service at a Big Box music store. I will definitely go back to them for more gear.

S
4 years ago

I was in Daytona Beach end of January for the PGA ...

I was in Daytona Beach end of January for the PGA show in Orlando, I stay in Ormond Beach with friends that live there. I stopped in and fell in love with the store, even met a young man that is from Maryland also. I bought a few things that day and ended up coming back the next day after I talked my buddy into buying a guitar that we looked at the day before, enjoyed it and will be back as I go to Florida alot.

T
4 years ago

Great store with great prices! Prices as good or ...

Great store with great prices! Prices as good or better than you can find online. I have been buying from Total Entertainment for over 15 years and have never had a bad experience. These guys are super nice and always helpful.

J
4 years ago

Go here, If you like music stores where you're fol...

Go here, If you like music stores where you're followed around and stared at the entire time.

It feels like another dimension in this place, where the people running it aren't human, but some sort of robot programmed to make condescending remarks about your taste in music and instrument selection (think the simpsons comic book guy mixed with a creed fan).

Most sections are roped off. So if you plan on trying something you'd like to purchase you're gonna have to find one of said robots and ask them to try it while they breathe down your neck.

It's perhaps the most awkward music store I've ever been and don't plan on visiting again.

J
4 years ago

WHAT a wonderful day at Total Entertainment in DB,...

WHAT a wonderful day at Total Entertainment in DB, FL. We came on a mission to get "THE" perfect birthday guitar for our soon-to-be 16 year old son. Dave, our very knowledgeable store associate helper, was patient and knew EVERYTHING about, well, everything!...brands, background, hooking up components and taking them apart, maintenance, you name it. We were there for about 2 hours and left with one happy lad and his new Fender guitar (in daphne blue, Dave reports!). Thank you Total Entertainment...we'll no longer be going to the "other place" in Daytona for musical equipment and supplied. Total Entertainment is, now, our "go to"!

W
4 years ago

I'm a student at the local collage and I had time ...

I'm a student at the local collage and I had time between classes and wanted check what the store had. I walked in this morning and waited half an hour to be helped in the drum room. After a disappointing experience they stopped me and accused that I stole a $2 lanyard. I assured them this was mine when I came in and I would never do such act. They then checked the video camera footage and found they where wrong and DID NOT apologies. This scenario made me late for my exam and put me under unnecessary stress. I never felt so belittled in my life. Why would anyone support such a rude staff is beyond me. With the amount of great independent music stores in the Daytona Beach area, there's no reason to step foot in "Total Disappointment".

C
4 years ago

Staff was wonderful. I took my 8 year old son in ...

Staff was wonderful. I took my 8 year old son in there to try out the instruments and the hooked him up with the drum, bass guitar, electric guitar, and keyboard. After playing several I asked about lessons. Lessons are provided in store at a very reasonable price. Overall the service was wonderful and looking forward to the lessons

C
4 years ago

Purchased a new Fender Player Series Stratocaster....

Purchased a new Fender Player Series Stratocaster. Buttercream color looks great and guitar plays and sounds great. Guitar tech Randy did thorough setup and changed out strings to D'darrio 10s, charging only for the strings. Locally owned music store with excellent customer service. Highly recommend them.

J
4 years ago

Big selection of gear!

Big selection of gear!

I didn't come for gear, rather a repair shop. While here got a peek at some of the new gear. Awesome and affordable! Though I didn't buy anything YET, the staff found a repair shop locally that fixed me up right away. Because of that and the knowledgeable and friendly staff, I WILL be returning for a visit to buy some killer gear! HIGHLY RECOMMEND

K
4 years ago

Today I was in a crunch for a job my technicians a...

Today I was in a crunch for a job my technicians are working on in the area. One of them left a microphone at a job site in another area. I called Total Entertainment Music Store and the staff I talked to was extremely helpful. I called guitar center first and I felt I wasn't getting anywhere with the idea of me paying for the microphone for my techs so they can just show up and get it. Anytime we need something in the Daytona Beach area, Total Entertainment will be our goto spot for sure! Thank you!

I
4 years ago

Took my bass in for a fix that I thought would be ...

Took my bass in for a fix that I thought would be pricey and all it needed was some knobs tightened. Dennis gave me the best service and fixed me up in less than 5 minutes! The atmosphere is great and the people are great! I was so eager to write a review that I'm writing in my car right outside in the parking lot!

A
4 years ago

Best music store around. A great variety of guitar...

Best music store around. A great variety of guitars, bass guitars, drums, keyboards, audio equipment, etc. I've purchased a large amount of musical instruments and accessories due to the volume of supply and friendliness of the staff. They'll take care of you in picking your equipment and maintaining it afterwards.

B
4 years ago

For some reason the woman with the thick accent wa...

For some reason the woman with the thick accent was trying to get me to buy the wrong strings. I had my perfect strings in mind and she insisted I buy something with a completely different sound and not what I intended. Interesting visit.

Y
4 years ago

Great business! I've bought a lot of stuff from th...

Great business! I've bought a lot of stuff from these guys and they do indeed beat online prices.. by a lot too. There were guitars and amps for like 10% off Sweetwater or Musicians Friend! Some of the stuff I bought from them had minor issues but they were happy to fix it right away. Dennis and Jesse are very talented guitar technicians. I would happily choose this place over a Guitar Center or something.

J
4 years ago

Great store with a wonderful selection of acoustic...

Great store with a wonderful selection of acoustic guitars. Awesome Taylor room with models that you won t find elsewhere. Skip the trip to Guitar Center and check out this place first, you won t be disappointed.

S
4 years ago

I used to work at Total, and have been shopping th...

I used to work at Total, and have been shopping there for almost 20 years. Far and away the best selection of musical gear and lowest prices in the area. Guitar selection is immense and great selection of drums. If you re a musician in central Florida and you haven t been to Total Entertainment, you need to check them out.

C
4 years ago

I'm a little conflicted on how to rate these guys....

I'm a little conflicted on how to rate these guys. The plusses are that the sales associate I worked with was very helpful, friendly and well-versed, and the guitar I bought was excellent.

The downside is that I cannot help but feel that this store acted inappropriately. I was in Daytona for vacation, and bought a $300 Yamaha git at the store to play while on vacation, with the agreement that they would do free shipping back home after I played it for a few days on vacation (the website says all shipping is free to the lower 48 states). Win/win, right?

When I took it back to the store 4 days later (as planned), the manager told me that I was going to have to pay approximately $40 in shipping (since they erroneously charged me sales tax). When I told her about our agreement, she said she would honor it, but would take it out of the sales guy's paycheck. Of course, I said that was inappropriate, and paid the shipping. But that's a terrible way to do business. I felt she acted dishonestly. And what is a bit ironic is that I fell in love with a $600 Yamaha transacoustic (great git, btw!), and was going to buy it on the spot and have it shipped home. Given the margins on a guitar like that, her being greedy to not pay shipping (when the website SAYS free shipping) cost her store at least a coupe hundred $$$. The sales guy did right, and worked a good deal for everyone, that she then screwed up.

In short, the manager of the store demonstrated to me that I could not trust her, and by extension the store, so I will simply spend my music instrument dollars (several thousand) elsewhere. That poor customer service cost her $600 today, so I hope the extra $40 for shipping was worth it.

UPDATE 2020: Heading to Daytona for vacation again later this summer. Going to buy another guitar for vacation, almost certainly a 1xx or 2xx series Taylor. Going to buy it from Guitar Center, instead of this place. Had you just honored your word and done the right thing (i.e what you PROMISED to do) I would have bought this $1000+ git in your store. But being unethical has it's costs; if I can't trust you to stand behind your word, I won't ever give you another penny. Still glad you stuck me with the shipping bill?

J
4 years ago

I have been a customer for 5 years at Total Entert...

I have been a customer for 5 years at Total Entertainment and every time I've been in there I have been greeted cordially and treated wonderfully. Everyone I've sent there have been happy too. The prices are great and everyone is always concerned with not just giving you the best price but making sure your instrument is right for you! Don't know who wrote one of the negative responses but all I can say is " dead wrong "!

J
4 years ago

The employees of this store knowingly tried to sel...

The employees of this store knowingly tried to sell my wife (a beginner musician) a broken guitar. When confronted about it, they admitted they knew it was broken, and that they hid that fact from us, the potential customers, but we should have "done our research" before attempdint to buy a guitar.

A
4 years ago

What a fantastic establishment! I am a band teache...

What a fantastic establishment! I am a band teacher nearby and was short two trumpets for my sectional and at my wits end. I called about an hour ahead and was so lucky that Kate picked up and was able to pull out all the stops to help me with this situation. I was able to borrow two, high-quality trumpets for the afternoon so that my students could have something to use for their first rehearsal. Please bring your business here! Thanks Kate, and thanks Total Entertainment for saving the day!

M
4 years ago

These guys went out of their way to accommodate my...

These guys went out of their way to accommodate my guitar needs despite there being minimal immediate gain in it for them.They greatly enhanced the quality of my vacation in doing so. I am grateful. Give them a try!

t
4 years ago

Ok products, but staff is super pushy and greasy c...

Ok products, but staff is super pushy and greasy car salesmen attitude and always talk to you like you have no clue about anything. Not my first experience like this here even, been going for years and it's never changed.

J
4 years ago

As a beginner musician/guitarist, it's easy to get...

As a beginner musician/guitarist, it's easy to get lost in this music store & that's in a awesomely good way. They have an abundant selection of new & pre-owned equipment. If they don't have it, it's probably because the deal was too good to pass up and they were sold out quickly. Floor room doubles as a storage warehouse. Sales staff is knowledgeable.

J
4 years ago

Brought in my guitar for some super basic touch up...

Brought in my guitar for some super basic touch ups. Dennis was super friendly right off the bat (as always!) and did a superb job helping me with my guitar. It only took a couple of minutes and he even taught me a few tips for adjusting the truss rod. The cashier was also super cool and friendly and we even had an awesome conversation. I highly recommend this store!

O
4 years ago

I recently picked up my guitar after an electrical...

I recently picked up my guitar after an electrical repair, set-up and re-fretting and it plays majestically! It's like having a brand new guitar all over again at a very affordable price. I've also purchased a Taylor acoustic- electric from there in the past at a great price. Highly recommended!

TOTAL ENTERTAINMENT

TOTAL ENTERTAINMENT

4.5