Services is so spotty n weekends its even worse and they said it is not them it is on my end I have gotten 3 new routers n it still the same. Fed up!.
I ve been with TISD for a year and I have no complaints wifi is great since we live out in the country and when we did have issues they were quick to help(:
Guys were very helpful and efficient! Arrived earlier than expected. We were so pleased with our service from beginning to end! Thank you tisd!!!
Installation was quick guys were so nice and answered all questions great job tisd!
We have not had any issues with our internet services with TISD. Today Darrell, tech support staff member, came out to put internet in a converted shed/office and another place. He was fast, efficient, and tried the least expensive ways first for cost effectiveness. He was knowledgeable, polite; and got in and got out quickly. Thank you, Darrell!!!
Virtually no problems with the internet itself, when I moved from one location to another the quality didn't change how well it worked. The only problem I've had was issues concerning when you need a 50 ft. pole installed. I was notified on the day of my installation instead of beforehand which set me back almost another month on the waiting list. Other than that no problems I wouldn't switch to another service
Great computer repair service ! I have used tisd for repairs to our computers. They repair it quickly while being honest on what s the problem. We also needed an estimate for insurance snd it was done professionally and quickly .
Terrible isp. There is slow speeds and outages constantly. Calling tech support is a joke. If you can get any other isp, that would be better than this trash.
Good customer service, polite and all. Must improve their internet service, they go down far to much. I understand you folks are giving everyone that has had internet service down due to equipment failure a free month of service. IS THIS TRUE?
Consistently offers the worst phone support that I have ever encountered. My internet went down yesterday afternoon and I called customer support and I was told that internet was down in Victoria. NBD because overall my internet service has been good lately. This morning my internet is still down and when I call customer service I am told there is no outage and there was not an outage yesterday either. So why was I told there was an outage? When my call got dropped I tried calling back several times and even though I wait on hold for 10 minutes or more I am just forwarded to a voicemail box. Why would I wait on hold to reach a voicemail box? The reason I wait on hold is so I can talk to a representative. When I leave voicemail messages it usually takes hours or days to get a call back and sometimes I don't get a call back at all.
