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A
3 years ago

The place overall is gross. But Ms. Lordine and Ms...

The place overall is gross. But Ms. Lordine and Ms. Wanda deserve a raise. The nurse on staff Jose is also wonderful. If you go here to get clean you ll do it. The staff I mentioned treat you with respect.

K
3 years ago

Some off the staff are ok but the majority are bad...

Some off the staff are ok but the majority are bad poor communication terrible service no regard for humane life ignorant and rude.even the people going there are terrible I just started there and I already want to leave the people there everyday have said rude and uncalled for comments to me for no reason when I keep to myself just a bad place all around..disappointing

N
3 years ago

This is kind of discouraging to me reading these r...

This is kind of discouraging to me reading these reviews because I was really considering calling them tomorrow morning. I m pregnant and I thought it sounded like the perfect place for me. Are there any recent reviews or are there reviews on another site maybe? Also do you have locations other than the one in Chicago? I don t think I would be able to deal with racism or being treated like any less than a human being just because I made a few mistakes. At least I wanna correct them and grow and learn from them. I have to do it in a supportive and positive environment.

R
3 years ago

Horrible just horrible my mom went here seeking he...

Horrible just horrible my mom went here seeking help instead she was mistreated the staff is horrible it makes me sick to my stomach. My mother called me in tears and the lady staff member told her if I knew you were going to cry i would of never gave you the phone they are suppose to be there to help and support not make them feel worse my mother also had to walk out with all the girls to smoke a cigarette even though she didn't smoke she still had to walk outside with them. And when she first got there staff asked if she needed help with her bags and when she said yes the staff member said no I don't do that who offer helps and then said no pure evil my mother walks with a cane. I am just lost for words how can the staff be so evil who trains these people and my mother takes her thyroid meds before breakfast because that's how your suppose to take these medications but the staff refused to give it to her and said she had to wait until she is ready to give out medication so my mom had to eat before taking her thyroid meds and its suppose to be taken on a empmy stomach the list goes on staff treats patients like it's a prison instead of helping them it's so wrong they go there for help and get mistreated. Don't go here or take your loved one here waste of time they don't care about there Patients they just mistreat them.

v
3 years ago

Today I witnessed a very disturbing situation. I b...

Today I witnessed a very disturbing situation. I brought my sister's baby for a visit. One of the staff was yelling at my sister and slammed the door at her, then was confrontational as if she wanted a fight. The baby was startelled and started crying. I let the staff person know I was appalled by what I witnessed. How can a professional behave this way. How does someone like that provide support to women who are struggling to stay clean. Is this the method used in this facility? Yelling and using your authority to make a client feel inferior doesn't sound like a recovery plan or strategy.

S
3 years ago

This is a ok place I guess. It did it's jib and ma...

This is a ok place I guess. It did it's jib and made me never want to use again. The detox was ok with the exception of veronica who is by definition a dry drunk.
Once u get up to 28 days you're pretty much in a boot camp. They wake you up at 5 am for no reason maybe to piss you off with decaf coffee that they are very stingy with. Then you wait to go to breakfast at 730 where they serve you microwaved waffles and if you're lucky some processed meat.
Group's are ok if the counselors aren't so distracted they can stay on track but for the most part they are rude and disruptive. It isnt the clients it's the staff that make the place hell.
We have to do all the kitchen work, all the cleaning, and pretty much run our own groups.
If on meds you even have to remind them 3 times when it's time and you may get one dose out of three daily. No lie.
The counselors do not know you from one setting to the next and never remember your home plan.

All this being said. If you able to detox and be ok it's a good place but true help isnt here. Trump is right for wanting to shut these revolving doors down. Everyone I seen there had been there atleast three or more times and most are on 100 mg of methadone or more and allowed on 28 days. Not cool. Not recovery.
I think some are using it for a homeless shelter. 70 year old women I mean come on.
Beware of toya who works res4 she nods off, can't give out the righr meds and steals the house cigs that patients have to donate to the bums who never have any and go put all 4 breaks daily.
Maybe it's good for the kids to have a goid place but that wasn't my position nor was I placed in the same treatment.
Like I said lesson learned.

R
3 years ago

This place is the most welcoming and loving and su...

This place is the most welcoming and loving and supportive place I have attended. But like they say... If your not READY, obviously you will be rebellious to any and all of it... But to give a bad review is just dead wrong. AMAZING TREATMENT FACILITY IF I COULD GIVE MORE STARS I WOULD

S
3 years ago

I am a counselor who had a very sick, young, homel...

I am a counselor who had a very sick, young, homeless client that was addicted to a very high dose of Heroin. This was her last hope, I didnt think she would make it another night on the street. By the grace of God they had a bed open and took her in 2 hours after I called and got the necessary paperwork to them. There is literally no where that will take women, on MAT, no money that need help. The counselors, staff, administrators are Saints. No doubt under paid and over worked with the hardest cases. Thank you all for what you do!!!!

N
3 years ago

I really appreciate the hard work and dedication t...

I really appreciate the hard work and dedication the staff put in ti help us whose in need of help they take time t ok talk and give us advice not only that they save my life and that right there says it all thank you women's treatment center (keep coming back it work if u work it)

J
3 years ago

This is the place u need to be if ur willing n rea...

This is the place u need to be if ur willing n ready for change.. my mother got treatment there n after yrs of being clean and sober she became a night detox monitor.. God and TWTC brought my mother back into my life and I'm so grateful for that.. God has called her home after 15yrs of being clean n sober in the yr 2017.. but thanks to all the people that helped her from TWTC to Madison place.. love always The Cox-Bey family..

K
3 years ago

I can honestly say I am happy to have went through...

I can honestly say I am happy to have went through treatment here!! My staff on res 3 was amazing! I learned a lot aboit recovery and how to be a good 1st time parent! Ms. Mary, Ms. E, Ms. Denise all taught me so much! How to love my self again..how to gain trust! I cant say this about the recovery home! Some staff talks About clients to other clients.. Which is completely disrespectful and I feel i dont have any privacy! Then with all do respect.. A higher up that makes you feel like your useless, your not doing anything right and in my opinion talks about where she came from but forgot how she got here! I think some changes need to be made and someone with a heart and isn't in our higher ups pocket.. Needs to take a closer look to whats going on up here! Mandatory useless groups.. Repetitive and personally im not gaining anything from the groups! Our MAT PROGRAM.. I peraonally dont get much from it.. And that's what a lot of the women say! I feel that some changes should be made!! Thank you!

S
4 years ago

It has been many years since I have been at TWTC, ...

It has been many years since I have been at TWTC, and I m many years sober because of their help. I m reading these reviews and my heart breaks - all of the staff names mentioned in recent posts are all familiar to me, and these are WONDERFUL women and people that GENUINELY want to help. It is an old building as was mentioned, but MANY apartments I lived in were in worse condition.

If you need help, go there. It is MILES better than ANY rehab facility in the city. They want to help you. They want you to succeed. I was there when I was 20-21 years old...I m 34 now, have a home in Plainfield, and am an ethologist with a thriving business that I run win my husband. When I came to TWTC, I had zero family, zero support, and a nasty addiction that caused me to lose everything. Call them. Go in. You won t regret it.

B
4 years ago

I don't even know where to begin, let's start with...

I don't even know where to begin, let's start with how racist this place is, or should I say reverse racist, to be politically correct, as in black on white racism, there is a totally different set of rules for the black clients than for the white clients. I witnessed black women assault white women and it was absolutely encouraged by staff, but also saw a white woman get discharged for just threatening a black woman. The daycare totally neglects the children, the women working at the daycare do nothing but sit on their phones surfing Facebook while eating snacks and gossiping, they pay absolutely NO attention to the poor babies that are put in their care. On numerous occasions I had to tell my counselor what the next step was, even resulting in me getting discharged way before I was ready because my counselor that had been there for 9 years claimed she did not know that she had to get me signed up for the next phase of treatment. Wow?! I believe I was discharged early because they are more concerned with housing homeless women, instead of women that need addiction treatment. Most of the women there have been there multiple times are only there for a place to stay. All of the staff is extremely rude, condescending, and generally hateful to the clients, concerns are never addressed or even acknowledged. The groups were a joke, most of the time we were coloring because the staff is too lazy to put together anything that would involve any work on their part. It's a shame the State does not realize what really goes on in this facility. I was hoping for a new beginning and true help for me and my daughter, unfortunately this facility was our only option.

M
4 years ago

This place is the worst. The staff is just there f...

This place is the worst. The staff is just there for a paycheck. My counselor actually told me the only reason my husband stays with me is for sex ( but in more vulgar words). Also the staff is very racist. Or should I say reverse racism. If your not black you get ignored. If youdont believe me look at every picture on the eall! They are all of black women.

J
4 years ago

The inpatient staff Is just horrible and treat you...

The inpatient staff Is just horrible and treat you so bad they are not compassionate at all it was the worst experience for me. And its not that I wasn't ready or didn't want the help I was ready but this place was the worst place to start my recovery. Lucky I had a lot of support from my family who took me out of this horrible place and took me to gateway rehab They were amazing there and treating me like a human and not a animal I would recommend Gateway to anyone. Im so glad I didn't let the womens treatment center discourage me I didn't let this one bad place scare me from getting help. This place was not a good place AT ALL!! but my advice is don't give up there are good places out there.

J
4 years ago

I really don t even give bad reviews but this plac...

I really don t even give bad reviews but this place is the worst. I finally got my girl to go and seek help and they act like she s doing something wrong if I m helping her fight her addiction. Even her counselor at another hospital, ask me to continue to support her she needs it... But I pay for everything, give her money, buy her Cigarettes, clothes, shoes and everything else and they make her feel like I m her enemy because I m there for her and want her to get better and not need alcohol and drugs, they make her feel like me and her are supposed to be enemies... like today she only had one pair of shoes when she left to get help. So to make her feel better I bought her some shoes as I went with her to treatment to make sure she went and came back they punished her because I got her some shoes to make her feel better because she didn t want to keep wearing the same shoes for everything not I bought her some from the house I went to the store and got her new ones. She hides anytime we are together even though I m the one that takes her to every appointment and make sure she comes back...
she cries to me because she doesn t want me and her to be enemies and because she says if it wasn t for her love for me and her daughter she wouldn t even be there.. i love her and I hate the way this place treats her not like someone trying to get help, seeing how people leave whenever they want anyway but as a prisoner who s weak if she needs help from her family.

T
4 years ago

This facility is the worst. There a severe mainte...

This facility is the worst. There a severe maintenance issues with the building(i.e. not hot water to shower for months, mold growing everywhere, electrical problems, plumbing issues and so on). In regards to the staff, in my opinion, a very tiny portion of them are caring and respectful. Many of them are strictly here for a paycheck and not to make a difference in the lives of the women and children here. If the building wasn't enough of a hazard to recovery and children, many of the clients make it a danger to live here with your child. If you enjoy living in a toxic environment this is the place for you. In my opinion, this facility is an abscess on society and needs to be drained!

Just wanted to post an update:
I still do not believe this is a good place to go. I haven't seen change in anything. Just a whole lot of politics.

s
4 years ago

Wow I m reading these reviews like I was going ...

Wow I m reading these reviews like I was going there in 2006, for outpatient. I Was Greatful That I got the help I needed. I miss Larry he was the counselor. Been doing good for 11yrs Thank you Jesus. But I can say this, I never had a problem, I enjoyed the groups even though I didn t interact in them, was quite. I had my kids taken in 2005 and got them back in 2007 because I was determined to get my kids back before they get lost in the system. So I focus on my addiction and got the help I needed. It s not hard as we think it is, it hard when you make it hard for yourself and the staffs that s trying to help you. Either you want it or don t. So you have to choose, if you got kids that was taken make it better for them by getting helps do getting them back. . because the courts has no problem in taking your rights, once you loose that you have no say so over nothing. So get it together and stop blaming others for your actions. Everyone has different experiences in different places, you have to see for yourself, if that facility is not the right one for you, then go someone else, but trust me in every place there you will find a staff that s going to give you a hard time, not because they don t care, but because they want you to focus on you not no one else. So Blessings to all out there who s getting help or want it. Don t give up fight it as your fighting a disease. Good Luck

B
4 years ago

This place is filled with so much drama and its ve...

This place is filled with so much drama and its very toxic. I don't recommend anyone to go here unless you like bedbugs and girls stealing your stuff. And there's drugs all over in there. STAY AWAY IF YOU REALLY WANT TO GET CLEAN.

L
4 years ago

All these reviews really scare me! I'm in my 40's ...

All these reviews really scare me! I'm in my 40's and have lost my children and everything I own to drugs. I am at rock bottom and overdosed a week ago almost losing my life. TWTC does not sound like the place I want to be trying to recover my life back. I am in desperate need of treatment and am afraid that if I don't get it I will end up dead. IDK what to do.

m
4 years ago

Let me begin by acknowledging The Women's Treatmen...

Let me begin by acknowledging The Women's Treatment Center, sadly I am appalled by the reviews. The Women's Treatment Center SAVED my life. The staff saved my life. I am truly grateful for the remarkable, over worked, and underpaid "women" yes STAFF, that work there. Beginning with detox Ms. Elise, Ms.Denise and Ms. Keisha*, Ms. Linda too, and the nurses Ms. Jackie and Ms. Marie, when I was feeling my worst they treated me with respect and compassion.
Now, getting honest, residential 4.. Now! that's when it begins. The staff, these remarkable women saved my life.
The program is what you make of it. It is designed accustomed for you - "The addict and the alcoholic who could not manage their lives." The program is set so simply that it is for those who want it, not those that need it. Working from a curriculum of researched material, art therapy, meditation and devotion - to Saturday night ordering out and movies. I am truly grateful for these women. Especially, Ms. Mae*, with her insight, creativity and boldness- Ms. Johnnie, (inspired hobbies & ) Ms. Toya*(honesty with realism) and and Ms. Coleman*(great movies expertise); they give it to you in the raw, still professional and meeting you on your level. That's the only way an alcoholic and addict like me could get it. Also, Ms. Toya introducing the newcomer to an outside meeting weekly, when she could have dismissed it but instilled how important this is.
No Betty Ford, but T.W.T.C saved my life. I acknowledge these women with great respect, for they chose to help women in the grip of this ugly disease. Thank you T.W.T.C. staff of residential 4 & Ms.Gem*, Ms. Curliss* & Ms.Michelle*, Ms. Pam* (treasurer), Ms. Roshandra* (R2). Thank you. You truly are appreciated, and with that I'll keep coming back.

The Womens Treatment Center

The Womens Treatment Center

2.9