The Sulo Riviera Hotel Review

No elevators! Little hard to go from the training venues at the basement to rooms at the 2nd floor, much more during check in and check out when you have luggage.

Easy access. Convenient for meetings if you're in the QC area

No elevator had to carry bags to room on 2nd floor. Also no hot water for shave or shower. Hotel maintenance came to room and flipped switch in closet that turned on hot water expected a tip. I won't stay there again.

Expensive hotel, with poor service and old facilities. Long waiting time.

It's hot in this hotel. The only reason I'm giving this a 2 star is because of the staff. They are really nice.

An old hotel that shows its age all ovee. Needs major renovation and improvements!

Very cozy and classy for an old hotel. Restaurant have a very good food. Staff are courteous.good venue for weddings, meetings and other business transactions.

They have a pool in front of the resto. Located within the business dstrct of the area.

Their restaurant at the lobby serves boneless chicken with a lot of bones
Overpriced for such a poor service.

Small swimming pool open from 7am until 7pm only...
Small function halls with limited number of staff.
Excellent buffet breakfast, albeit limited on food choices.
Overall, it's an elegant old style hotel...

Not all but some chef or tstaff in dining and security personnel are kind of rude or sarcastic and impolite.

The rooms are clean and tidy, the prices are adequate for the service and breakfast, the staff is not respected. The parking of the cars is numerous and safe.

Three stars for eveything. Needs a lot of improvements.

Too old. Needs renovation. Some rooms are too dark and no windows. :(

It was awful. Bugs in my room every morning. It s says WiFi but only if your lucky. The front desk is no help. The website uses photo shopped pics. If I never stay there again it will be too soon. Avoid!!!

The hotel is old and could use some sprucing up. Staff is accommodating, place is accessible with moderate traffic. The restaurant isn't crowded, good ambience. There are meeting rooms. Food is excellent.

The hotel was kinda old but well maintained. I love the interior design, especially the chandeliers and the lamps. Everything looks exquisite! The whole stretch of the road are filled with restos and fast food chains! You'll never get hungry!

Nice place to have a quiet meal. However the salmon sinigang was too sour - not good.

Parking is good... Breakfast has limited choices....

The hotel has narrow corridors. And they have no elevators.

I had an unpleasant stay at this hotel. I come to Manila regularly for work, and rarely is my hotel experience this poor.
First of all, I mostly chose this hotel because it had a nice looking pool. However, the pool was closed the duration of my stay. I was not even allowed to sit outside there to do some reading.
I was initially checked into a room on the ground floor, facing the street, which was a bit noisy.
The wallpaper in the room is literally peeling off the walls.
The staff was nice enough to accommodate my request to change to a room facing the interior. However, the room they changed me to was out of reach of any of the wifi signals. i spent an hour with the front desk trying to just get wifi (I had work to do on the laptop). After that I settled for just using my laptop in the dining area, while others ate dinner.
My corridor was quite noisy, with a very large family staying next to mine.
The breakfast was lacking, with few options and a long wait for coffee and omelets.
I really can't think of one good thing about this hotel. Even where the front count staff tried to be welcoming, the manager was unfriendly and never smiled. Bad vibes. I won't stay there if I'm in QC again.

Attended a seminar in Manansala room. Wooden stairs. Prone to slip and accident. Waiters were noisy during seminars. Staff and waiters need more training. Sound system and mic was bad. Sound system guy was MIA. Coffee machine was old with epoxy patches against leak. Comfort room was clean. Lighting was good.

Upon checking out they made me wait for 30 mins while others check out fast. If you say wait a minute it should be just a minute. Such a waste of time.

It was okay, but the area tends to be darker than usual.

Favorite meeting place of people meeting with govt officials. Often booked for trainings and seminars Very reasonably priced good food. Parking can be difficult

aircon is working at the beginning then got damaged, soaps out of stock, NO complimentary comb, NO lotion, no cotton buds.. very POOR wifi..specially foods are NOT good.. i will NEVER go back to this hotel anymore.

It's a very nice place especially its super clean restrooms..

Hotel service is very good. Food taste well. Surrondings is clean including comfort rooms.

the staff were ok and beautiful , the front desk comfortable , the coffee lounge ok the flow to the room uncomfortable , the function room were dark and dumpy less than ok.
the parking the best part which is secured and accessible..restaurant is what im there for often its elegantly simple.

Beautiful hotel and excellent service from the staff. The security personnel opened my uber car door and helped me with my belongings.

I love their buffet breafast especially on weekends!

The rooms were nice but expected a little better. Service was great and the restaurant was awesome!

If it was for the staff, it would be 5 stars, but this is an overall review so 3 stars it is.

I booked this hotel because of its location, and by going on reviews online.

The hotel structure is very old, and you have to keep that in mind. The interior has been renovated and the beds, etc. are aesthetically pleasing, however the bathroom not so much. I had a leaky shower and it was fixed with tape... the tiles had some grey-ish pattern to them... the fixtures even though seem modern are either shonkily installed or not straight or moves...

I get the paper every morning which is nice. Room servicing is inconsistent though. Most days they do an incredible job, some days it seems that they phone it in. Last night I returned to see the dirty cutlery and crockery uncollected, and coffee unreplenished. Had to ask reception to bring me fresh cups, but they never arrived. The coffee and tea did though. Oh... and bring your Off! Insect repellent. I've got a mozzie bite collection now that I get to take back to Melbourne, and 90% of the bites happened while I was in my room. Awesome AC, do dunno how these critters got me.

THIS IS THE DEAL BREAKER: the NOISE. The guests yell at each other up and down the halls, and they seem to tolerate it. Happens all hours of the day. Then they host a pool party that went until midnight, with loud music and chatter. My room is right next to the pool. For such a small hotel, they shouldn't organise events that bring discomfort to their guests at night.

However... I have to give a shout out to most of the staff. They always acknowledge me with a greeting, and are very polite all the time. With exception of one female supervisor (I'll try and find out her name and I'll post it here) who was a bit condescending and passive aggressive rude.... what the locals would call 'antipatika'. If they get rid of her, everyone else is absolutely brilliant.

Would I stay again? Probably only if I had to. Get rid of that manager, then I would reconsider. It's a pity the hotel management don't read/care about these reviews.

Great older hotel. Was there for a meeting and had brunch. Wait staff was attentive and the food was very good for the price!

It was such a beuatiful place for a very special ocassion like this.

nice ambiance...
perfect venue for seminars...

Noisy for sleeping. Wooden floors and weak doors make you can hear everything from outside (a carpet could minimise it). Room was clean, wifi working, food nice but bit expensive.. but working trolleys crossing by and people shouting was not for me!

booked this hotel a few times with foreign guests. feels a bit old but restaurant food and buffet breakfast is good. nice view of the pool. good band plays in the basement bar.

We ate here after our civil wedding last January. The foods were good, but limited food choices. The lobby looks elegant but their restaurant needs improvement. I also noticed that they didn't clean the centerpieces on the tables.

What i love at this hotel was the employee itself. They are so Hospitable. We've been there only for the event, and it was nice to meet some of the good guy's working great. They are so very pleasant. The hotel entrance have a nice ambiance. Great job. And hope to visit again. :)

It may look small but it definitely isn't a budget hotel. Plus, the interior design of the lobby itself looks classy and aesthetically pleasing. A decent events area with dim mood lighting can be found for small gatherings.

The hotel looked like it was good...decades ago. Customer service is pretty good. But hotel is old...mouldy bathrooms, not much appetizing breakfast options, old rooms etc. Breakfast egg station was not bad. 2 stars are only for service, physical hotel itself needs to improve!

By the way don't judge hotel just by its lobby...rooms are not as nice.

Decent hotel accommodations. Nice function rooms. Perfect location in the heart of Quezon City. Scenic poolside area. An ideal place to conduct trainings, workshops and meetings.

If you do not have more than 3 person corkage of 500, they will have another wifi, then we will reserve 1 bag bedroom 1week before the checkin ends on the checkin day they will have a booklet it's new. Edi wow!

Tha accommodation is good, over all services is fantastic

The place is strategically located at the CBD of the city.

This is a very old hotel. Please do not book. You will regret. The paint was peeling on my room window. It's the worst hotel I ever stay in Manila and it's not cheap. However the amenity close by is very convenient. And this had nothing to do with the hotel.The closet for the clothing door are of the sliding type and it make a lot of sound while sliding. The AC is individually control.
Good things are that there are many choices of food around but these got nothing to do with the hotel.
The pictures show very nice but don't believe them.

Cozy place. More parking space for motorcycles and 4wheels. I have not been able to check in so I cannot comment on the services. But the hotel has nice function rooms. Also available for commuters.

Poor service with expensive not so good food at restaurant. Buffet lunch ran out of food quickly and replenished badly leaving a lot of customers waiting