Xcetra Media, Bath

Xcetra Media, Bath Review

Reviews 118
4.8
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O
3 years ago

Ordered from them for a work event at very short n...

Ordered from them for a work event at very short notice. They managed to get everything sorted in time with no issues and were quite helpful. Great experience and highly recommend ordering from them for any print needs.

D
3 years ago

I don't usually write reviews, however, I am so im...

I don't usually write reviews, however, I am so impressed with the quality of service and the staff that I have to put this out there.
I own a business and am extremely fussy when it comes to quality control. I have had prints, bookmarks etc from Minuteman and the outcome has always been amazing. The staff take their time explaining things thoroughly, and the quality of the products is absolutely amazing. If you are as fussy as I am, this place will be perfect for you! Thanks.

S
3 years ago

Very helpful in making adjustments to the text of ...

Very helpful in making adjustments to the text of the document before printing out a sample copy for me to view. Quick turn around for 300 copies required. Staff member helped me to put the boxes in my car. A very good experience all round.

J
3 years ago

I have been here three times now for some small pr...

I have been here three times now for some small prints. Today was the last time, which is unfortunate since they are so close by. I have received some really great service by one of the women working at the front desks; however, the other has been rude and unhelpful both encounters I have had with her. Today I brought a picture on USB to be printed. The picture was sized correctly within the USB, but when the woman (with short hair and glasses) printed it, she had to print it on a bigger paper than what I needed the size to be. Understandable, that's how they have to print them. However, when I asked her if I could have that cut down to the correct size, the size that I thought I would be paying for when using their services, she declined to help me with that and said I would have to do it myself. I know that they will not do everything for me, but I would think making my picture the size that it was meant to be would be a standard part of their services considering they have the tools and are a printing company, which one would think would include printing pictures in the format that they are intended to be for the customer. Instead of simply asking me where I would like the dimensions to be and easily using their professional paper cutter (like the other saleswoman did), she said for me to do it myself, I'm guessing either with my scissors or is expecting me to buy a paper cutter for this one picture. Scissor cuts for a picture I intend to frame will look really unprofessional and not what I was hoping for when I went in to use their services. Not the kind of service I would expect for the first world.

J
3 years ago

Minuteman provided an exceptional printing service...

Minuteman provided an exceptional printing service. They produced a run of mounted photos for an exhibition I worked on without hassle and to a very high standard. I must give particular praise to the customer service for being patient, well informed and helpful. I would definitely use them again/

z
3 years ago

Other than always meeting my tiny deadlines this c...

Other than always meeting my tiny deadlines this company are outstanding in the printing industry!
I swapped printers and my business has developed thanks to its skills and ideas!
Couldn t rate them enough! More like 10 stars!!!!

S
3 years ago

I would definitely recommend Minuteman Press. The ...

I would definitely recommend Minuteman Press. The person who served me was Kieran, they were extremely timely and professional. I required a variety of different types of prints - stickers and paper printouts.

I was quite particular about the finish of the items so they let me come in and take a look at examples and choose which I felt was right for me and the price was more affordable than I expected.

Kieran was very thorough and quick at answering my (many!) questions and making suggestions himself.

I couldn't be happier with my experience with them.

K
3 years ago

Minuteman Bath is our main printing company and we...

Minuteman Bath is our main printing company and we do a lot of short notice projects with them. I always get a fast and friendly response and a great service. Nothing is too much and it is a straight forward and simple 'peace of mind' service I can only very highly recommend.

T
3 years ago

Dave and his team at Minute Man have consistently ...

Dave and his team at Minute Man have consistently given us the best, speediest and most quality service at the lowest prices. Any last minute job we had they were able to accommodate, for that I am forever grateful! Personal, efficient, and exceptional service, I highly recommend for all your printing needs.

J
3 years ago

Mark was very efficient with creating my logo and ...

Mark was very efficient with creating my logo and his communication was quick and effective. Also his work was great and would recommend using Minuteman press if you want any logo or business cards sorted. Top work!

G
3 years ago

We recently purchased a Roller Banner from Minutem...

We recently purchased a Roller Banner from Minuteman and we are very very happy with it! When looking around for options, there are some cheap online automated ones, but the personal service and genuine care through Minuteman Press is impossible to beat! Dave, Chris and Mark were all lovely and helpful through the whole process. Mark took my rather 'unique' template, (made through Microsoft Word!!) and turned it to three beautiful options to choose from. After some minor tweaks, we had a perfect design which came out wonderfully. Could not be better in any way. Thank you so much!!

K
3 years ago

I came in to do a scan of 3 pages of sketches, whi...

I came in to do a scan of 3 pages of sketches, which they scanned and later transferred to a USB. Next day I checked the files and one of them had a green streak that ran across the page (not a part of the original file). While I understand these things happen and are fixable with Photoshop, I would appreciate if the person doing the scanning would actually check the files first before putting them on the USB, especially considering the small number of pages involved.

And now that I think about it, they weren't really that friendly either. I won't be coming back there again.

A
3 years ago

Couldn't have been more helpful and excellent serv...

Couldn't have been more helpful and excellent service - only hiccup was We Transfer which blocked the computer and was very difficult to remove!
End results of publication were extremely good and excellent value

J
3 years ago

Great service from Mark. I gave him some challeng...

Great service from Mark. I gave him some challenging raw material that he turned into a professional looking artwork. Very timely, good communication and great quality final result. Would highly recommend!

I
3 years ago

I took advantage of their 250 free business cards ...

I took advantage of their 250 free business cards offer (because I was looking around for a new printer and I'm tight like that) and I have to say that I was impressed with both the quality and the speed. Not only that, but I made a mistake with the artwork and they corrected free of charge (twice).

I will certainly use them again.

A
3 years ago

Thanks for the amazing job you did with my grandad...

Thanks for the amazing job you did with my grandad's Order of Service. About half the cost of the other quotes I got, plus you turned it around in abou 18 hours! No compromise on quality either. Thanks again.

F
4 years ago

I was so happy with the service that I received fr...

I was so happy with the service that I received from Minuteman Press that I was back within a couple of weeks with the next project! I required a small quantity of bespoke printed boxes made and Bradley took care of everything with great patience and attention to detail. I had approached numerous printers before I discovered that Minuteman could do the job, and the service could not have been better.

E
4 years ago

Needed my final major project printed by the next ...

Needed my final major project printed by the next day for my uni deadline and Graduate Fashion Week. Frances at MMP Bath gave amazing service and excellent advice. Would highly recommend. Thank you so much Frances for helping me reach my deadline in time.

E
4 years ago

We needed a fast turn around time and the guys mad...

We needed a fast turn around time and the guys made it happen. Even when we wanted some changes doing they managed to meet our needs in the time frame. Very helpful and nice people too, won't use anyone else!

M
4 years ago

Abusive prices.

Abusive prices.







I know all this data because I was working in a print shop for 3 years where I was dealing with the finances of the prints. So yes, it is an abusive price for anyone who needs a small amount of impressions or at least is what I think.

--------------
Answer of your comments:

Fris of all, yes another print have a really similar comment from me (not exactly the same as the prices are not exactly the same) becouse they are just as abusive with the prices as you are.

S
4 years ago

I was in need of business cards in a quick turnaro...

I was in need of business cards in a quick turnaround time, Dave and the team at Minute Man press we re so helpful in getting the artwork sent across, signed off and sent to print. The cards exceeded my expectations and I ve received nothing but compliments about the quality of the finish. I will definitely be recommending.

R
4 years ago

Minuteman are fast, efficient and very reasonable ...

Minuteman are fast, efficient and very reasonable for the printing of my instruction manuals, work books and presentations. The staff are friendly, always know how long each job is going to take and have waited for me to arrive (stuck in traffic) for a pick up.

R
4 years ago

We are a Bath based publisher of Children's Books ...

We are a Bath based publisher of Children's Books and social stationery and are very happy with Minuteman Press. We've been using them for years for everything from product stickers for the big retailers right down to business cards and compliment slips.

They are reasonably priced, local and the service is excellent.

D
4 years ago

This lot mis printed a load of my stuff even thoug...

This lot mis printed a load of my stuff even though I supplied the art work already laid out (not just once either!) and tried to blame it on the media I supplied. They also lost some of my print media in their shop for 3 days which meant I had to dispatch an incomplete order to my client to ensure they had what they needed and then re deliver to complete the order.
It might have been ok if they had admitted they were in the wrong.
They may be ok for the odd bit of photocopying but if you are working to a deadline I would suggest you go back to google and find a professional.

A
4 years ago

I took up the special offer of 250 free business c...

I took up the special offer of 250 free business cards recently and was very impressed with the service. The quality of the printing and the card stock is very good. Would definitely recommend Minuteman Press in Bath. Thanks

E
4 years ago

I'd highly recommend Minuteman for their quality a...

I'd highly recommend Minuteman for their quality and service in Bath. As an art gallery it's essential that artwork images are printed perfectly and Minuteman consistently delivers a high quality of print.

a
4 years ago

The service from Minuteman bath is always polite a...

The service from Minuteman bath is always polite and friendly. Incredibly helpful. I deal with them on almost a day to day basis and always come away extremely pleased with their service and their products. Would highly recommend.

E
4 years ago

Dave and team went above and beyond to print our o...

Dave and team went above and beyond to print our order and we could not have been happier with the result. The paper and print quality was fantastic along with the quick turnaround. Super friendly team and very quick email/telephone responses.

A
4 years ago

Requested a quote when they were closed, got a rep...

Requested a quote when they were closed, got a reply before they were even open, and then received a quality print later that day. Excellent service, fast delivery, and fantastic quality. Could not have been better.

Xcetra Media, Bath

Xcetra Media, Bath

4.8