The Ritz-Carlton San Francisco

The Ritz-Carlton San Francisco Review

Reviews 810
4.6
Contact us
Reviews 810 Page 4 of 9
Filters:
Rating
Language
Sort:
Most recent
A
4 years ago

Ok

M
4 years ago

Elegant hotel but I expected more classiness. Chec...

Elegant hotel but I expected more classiness. Check-in experience a bit lacking. Our room was spacious and comfortable but not spectacular. Bathroom big and well maintained. Ordered breakfast up to the room - was good but not great. Nothing really wrong but I expected more.

J
4 years ago

The staff was very friendly and helpful. They prov...

The staff was very friendly and helpful. They provided umbrellas since it was raining. They helped find a lost wallet and provided an ice pack when my niece split her lip open. The rooms were very large and well maintained.

D
4 years ago

Super pleasant staff very well-appointed rooms and...

Super pleasant staff very well-appointed rooms and an enjoyable, relaxing, pleasurable stay. The beds were amazingly comfortable the service was impeccable. It's a beautiful world class hotel. The spa wasn't very interesting. The food is very good, fabulous room service. One of the best staffed hotels I have stayed in for a long time.
The assistant to the general manager was absolutely a Divine lady!

D
4 years ago

Great experience for quick overnight trip. Check ...

Great experience for quick overnight trip. Check in was smooth with Ritarose, and we were very surprised to find a welcome amenity in our room after returning from an Andre Bocelli concert. The hotel had left us a beautiful tray of macaroons and chocolates and even had a while chocolate bar decorated with Bocelli s picture. Looking forward to going back someday!

C
4 years ago

I've been to several Ritz Carltons this one is my ...

I've been to several Ritz Carltons this one is my absolute favorite. It's gorgeous, great location, and the service is the best! Shout out to club concierge, Leo Yamo, he was so great to my family. So helpful, and kind, really went above and beyond. Also to Carmen, she was so sweet!

a
4 years ago

Very pretty location, and a fab hotel. Staff, as ...

Very pretty location, and a fab hotel. Staff, as usual, are very good with the kids. Lovely treats in the room when we arrived. The bar is nice, along with breakfast. Luis at breakfast was great! Cable car not too far from the hotel. Would recommend and stay here again.

G
4 years ago

Right off the California Cable Car and adjacent to...

Right off the California Cable Car and adjacent to Chinatown. Was there for an event, but afterword went to the lobby bar. Service was excellent. A very tasteful place. Didn't stay in a room (I live in SF), but I'm sure the rooms are as nice as other locations.

E
4 years ago

Huge

K
4 years ago

Just left my hotel and it was an amazing experienc...

Just left my hotel and it was an amazing experience!! The staff is so professional, thoughtful, kind, and anticipating off everything! The room was exquisite and so clean. I got breakfast and it was a great way to start my morning! They even let me do a late check out! I would highly recommend this hotel to anyone. Check them out and you will love your stay!

A
4 years ago

Great hotel near local landmarks. (See attached pi...

Great hotel near local landmarks. (See attached picture) The only reason I'm not giving them five stars is because of how expensive it was. I was only able to stay there because I travel a lot and when I do I stay at Marriott hotels, giving me points that enable me to stay in expensive hotels. (Right when you walk in, there is a desk with around 50 flowers, NO KIDDING! And their lotion and conditioner- but not shampoo- smell like their flower desk. Employees are really nice with lots of elevated language. Overall it was a great place.

D
4 years ago

More

M
4 years ago

I attended afternoon tea on a Saturday. The presen...

I attended afternoon tea on a Saturday. The presentation of the food was beautiful but the staff were the real draw. They were professional, observant, available, and went above and beyond to celebrate my friend's birthday. It was a lovely meal.

S
4 years ago

Exceptional service where they go above and beyond...

Exceptional service where they go above and beyond to take care of your needs. Lots of little touches like the Velcrove holders they put around the wires on your phone chargers. We stayed in a beautiful suite . The hotel is immaculate and well designed in a fantastic location. We were able to walk everywhere. Love the guys with the top hats at the front door. !

V
4 years ago

It wasn't my first stay at this Ritz-Carlton and t...

It wasn't my first stay at this Ritz-Carlton and the host at the reception desk thanked me for returning. Room was nice and spacious but was really more than I needed for the evening. The most important thing for me is that when traveling having a great bed to sleep in is key. This has always been a key defining characteristic of the Ritz-Carlton. I will return!

J
4 years ago

Of course expectations are high coming to any Ritz...

Of course expectations are high coming to any Ritz. Our latest visit was a reminder of what absolute top notch service could be. From checking in, where our three year old was able to color at a dedicated kids play desk and was given a kids tote bag full of coloring pads, crayons, a scavenger hunt, etc. House keeping was the best I can remember, so many little things they do to make everything is perfect. The valet for our stroller and car seat was incredibly quick and professional. This is a special hotel and we had a memorable stay.

J
4 years ago

The location is very central to many different loc...

The location is very central to many different locations throughout the city. The scenery is beautiful and the hotel's staff is absolutely one of a kind. The service is very anticipatory of the guest's needs and the suggestions made to us by the concierge desk enhanced our trip tremedously. The beds are wonderful! even 3 hours of sleep feels like sleeping on a cloud with those California Kings. It truly has been a pleasure to view the city with The Ritz-Carlton as our little getaway!!

The Ritz-Carlton San Francisco

The Ritz-Carlton San Francisco

4.6