The variety is complete, the price is slightly mor...
The variety is complete, the price is slightly more expensive
The variety is complete, the price is slightly more expensive
Very nice views from the room. Spacious rooms and good room service.
Staff service is very good, and the rent for one night is too expensive.
We did the Sunday Brunch with free flow Champagne. Highly recommended.
Everything was sensational, service food and drinks were all top notch. Really loved all the options and different cuisines. Eggs Benedict with lobster is divine. Only down fall was the Latte and Cappuccino needs some work and the Smashed Avocado was missing.
The room is remarkable. Great view of the floating platform and the whole marina bay landscape.
Staff were very polite and friendly. Location is a little out of the way, but it's near to Marina square which provides more than sufficient for your dining and shopping needs
Superb service as expected of Ritz Carlton but i think the exterior and interior needs a revamp. Exterior looking abit outdated and old. Interior also looking abit war torn.
Fantastic service. The service is exceptional. The staff there were kind and friendly without the condescension that sometimes accompanies a five star hotel. Anything you ask for (within reason obviously) will be delivered for additional charge. The rooms were beautiful, view was fantastic. The gym was lovely with sections for cardio, weight training, and a separate room stocked with a punch bag, bosu balls, monkey bars etc. My only dislike was their room service menu. Intercontinental in HK did a little better on that one.
Nice place to have lunch or dinner. Price on the upper side but service is super good.
During my visit in Singapore, i stayed both at Marina Bay Sands and The Ritz. Even considering the amazing view from MBS, i think next time im visiting singapore i would definitely pick Ritz over MBS.
The staffs were so nice and friendly, the quality of service was unmatchable.
The food and breakfast were so delicious and the options were so diverse.
I tried the in house Spa and their signature massage was the best massage i had in years (and im getting regular massages elsewhere).
The only thing that i didnt like was the times that one if the staff was coming everyday to check the minibar usage. And she would have knocked non stop until you let her in even if you were asleep. She woke me up twice!
Anyway, i loved the experience and highly recommend it.
The staff is very stupid and the hotel is uncomfortable
Nice atmosphere with convenient location near the heart of the city. Good food at affordable prices.
Undoubtedly the best !
We enjoyed our staying very much!
No mention that the night view was stunning n the bed was cozy. However,the remarkable crew members were the highlight that made our stay unforgettable.
Everyone here was so friendly from reception to cleaning ladies, especially Dickson from the front desk you realy felt the hospitality. Even when we bumping into Dickson( off-duty ) at Suntec city, he recognized n greeted us proactively that made us felt so sweet.
As the first time me n my sis celebrates birthday abroad with parents, I m really glad to spend my birthday stay with Ritz.
The Colony buffet was incredibly worth it. With its eight stations, there was lots of variety. The ambience and decor is nice and clean. Waittresses were prompt in clearing finished plates n cups, as well as providing scissors for ur crabs. All in all, we had a good time and will surely come again
Awesome hotel to stay in Singapore... great view.. location and food... awesome hospitality as well...
We had lunch at Colony, Ritz-Carlton's restaurant. The buffet spread was expansive enough to satisfy even the most demanding of diners.
The service staff are pleasant and observant enough to anticipate your needs and requirements, sometimes even before you make the request.
Interior and decor is classy, befitting an upmarket hotel. Good dining experience overall.
Service was remarkable and place kept really well, which is expected of an establishment of that repute.
The rooms were really nice, neat and beautiful. Would visit the hotel again to dine at and have a relaxing staycation there.
Best customer service. Every staff greets you, the hotel service is top notch. The room and the view is absolutely gorgeous and the bathtub is superb
I had a great time. There is no excuse for making a complaint. I still want to use it
My husband and I stayed here for 12 nights. We stayed in a Marina Bay view room with executive lounge access. Nothing was too much trouble, even before we arrived at the hotel we were contacted and asked if we had any special requests. We celebrated our 31st Wedding Anniversary and received a cake and bottle of champagne during our stay. The Executive lounge well worth it, excellent service, food and champagne throughout the day. At present we live in Melbourne and have never received
Memorable stay in Ritz Carlton. Wonderful hospitality to the fine details. Tina and Danny were exceptionally helpful and thoughtful to make our stay an exclusive experience
Attended a wedding...its my third time there n always love the food n the service...the hotel is superb...
The view of the harbor seen from the octagonal window of the bathroom is wonderful.
The hotel room was nice and clean, the outside view was beautiful and amazing. Their staffs were very helpful and the food was delicious. Highly recommended
Western cuisine is the best, chinese cuisine could be better in terms of taste.
Dined twice at Summer Palace, lunch and dinner. Impeccable service and delicious food. The charsiew was flavoursome and tender but the highlight is their lobster fish noodles - rich broth and qq noodles.
Also visited Colony, their international buffet restuarant. This is a rare buffet spread where majority of the food was delicious. The night i was there, there were 3 types of fresh oysters to choose from. Salad bar was great too. You will have to wait for the very popular baked crayfish topped with cream but the queue ends by 9pm or so. Dessert bar was fun - tea ice creams were delicious.
I have never stayed at this hotel but when I visited to enjoy high tea at the lounge, I was really impressed by it!
The food especially the meats are very nice!
At the champagne branch on weekend, you will enjoy some seafood as well and it will be very nice as well;)
But scones and some other pastries are not special for me.
Great hospitality. Perfect ambience. Location is also good.
Went for my Church Service this afternoon, great hospitality by the Ritz-Carlton staff as well as church servers.
Beautiful rooms and top-notch service by the ladies and gentlemen running the place!
Good amenity, good towel and good robe! However, there were many things that were not as high as those of an expensive price.
The location is excellent as it is right in the city centre. It is near a lot of shopping malls and plenty of public transport options. The rooms are beautiful! Service is excellent!
I wished we could have at least 2 different beverages for our afternoon tea at the same price. Nevertheless the foods are delicious and the waiting staffs were excellent (esp. the one that attempted to speak hokkien to my grandmother to explain the foods)
Chinese cuisine Executive Chef Cheung did very well in the whole execution of the menu.
All the dishes were very good and awesome.
And their service staff were helpful in providing the whole dining experience a complete and fulfilling Chinese new year lunch.
Thanks Summer Pavilion
This is a classic. I love the luxurious and yet cozy feel. Very warm decor. Always want to come back to stay.
The food at the restaurant was really good and the service was exceptional
Still as good as day 1. Immaculately maintained and managed, staff who will bend over backwards to make you feel at home
Excellent service provided. Staff were friendly and ambience was great.
Beautiful hotel with a lovely buffet. Good central location as well. Staff are all incredibly on-brand.
Fantastic service. I urge the management please retain all your present staff, they are really good in their service. I would like to comment on a Singapore chef and a waiter. Chef is in the meat section (age 20+) Chinese, chubby chap. While the waiter (age around 60+) both gave us very good service and great initiative. Not so good is this Filipino spaghetti chef, service not so good plus not really happy that there were so many orders. Just my opinion.
Booked a staycation (2 adults and 2 kids) to celebrate wedding anniversary and birthday. We got a kids safari package (deluxe room). We were told that we needed to change room type to a suite to house a tent(part of the kids package) and a crib(for baby) prior to booking. Hence we went ahead and paid for a suite.
Upon checking in, we were pleased to know that we have been upgraded from suite (premier) to another suite (i believe was the millenia suite) due to the celebrations. The room was definitely the highlight of the entire staycation. Spacious, high level(27th) with magnificent view of marina bay, equipped with a huge tent for my girl. The room was beyond our expectation. Hand sanitisers and masks were also provided in the room.
Reservation has to be made to use the pool. We emailed the hotel before our staycation to find out more about the reservation and got a pool slot before checking in. We had the pool to ourselves and my kids thoroughly enjoyed themselves. Eva, the lady attending to us at the pool was really attentive and took the initiative to help us with a family photo. She was also seen sanitising the surfaces around the pool in her free time.
Breakfast was served to the room. We chose American breakfast and had a delicious spread. Hannah, the lady who served the food to our room, brightened up our morning with her warm welcome and greetings. She had a good rapport with my kids and would asked if we needed anything else. She volunteered to call for room service for us and told us about the pool floats that were made available for the guests in the hotel.
We had an enjoyable stay at Ritz-Carlton. It will definitely be on our to-go list for a celebratory staycation. (Price is a factor still :p) Nonetheless, we recommend this hotel for those who have some spare cash to spend as an alternative to travelling overseas.
Wonderful Christmas Eve champagne buffet lunch, one of the best in Singapore thus far. Huge variety of food & beverage choices. Excellent services! Worth trying for sure.
Both the view and the room are great!
The night view is also beautiful and you can walk to Marina Bay Sands!
There is also a Japanese Concierge, so I could reserve a restaurant other than the hotel.
Was there for a work event. The venue is great and service staff was excellent as expected.
Room great
Location great
Food : NOT recommended for those who has certain Allergy or dietary restrictions.
They gave MEAT for VEGETARIAN MENU.
2 days ago they serve CHICKEN in the spring roll , tried to complain they insist its vegetarian "chicken". Took a pic and complained again, then they admit its Chicken. They consciously know it when they mark on the cover with the Vegetarian.
Today they serve SHRIMP.
Food terrible taste.
It is a disappointment and unprofessional for a 5 star to do such thing
So for those who has restricted diet, esp for those that have Allergy please be VERY careful.
I had to attend for my cousin's wedding in Ritz. Being a 5 star hotel, I'd expect the service to be outstanding and really "up there". However, it wasn't as such. While waiting right outside the ballroom (cocktail session), the service was extremely poor. The waiter/waitresses talked rudely to one of my uncles telling him to "Can wait my manager told me to do this". The cocktail starters were also served less frequently as compared to earlier weddings I've attended here. We had to request them to serve more frequently in which they obediently did. The mango lassi which was one of the drinks, was also finished. Not many people chose the mango lassi drink but still it finished.
Beautiful place. I dined at Colony and the good selection was amazing without compromising on quality. Service was attentive.
Good quality of food. Priced slightly on the high side.
I was there for a wedding reception.
Very impressive with the service and food that was churn up.
It was really big,
It have a great place to watch the fireworks
It also have good food and good service too