The Ritz-Carlton, Millenia Singapore

The Ritz-Carlton, Millenia Singapore Reviews

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4.7
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Good

Ok

Since 2008 I have been staying at Ritz Carlton all...

Since 2008 I have been staying at Ritz Carlton all the time in Singapore.
5 to 6 days to go short, 8 to 9 days to go long
Sometimes I get a sense of prestige and sometimes it feels cheap, but as the continental customers start to notice, there has been a lot of feeling of grandeur and luxury I once had.
There are a lot of employees who show excellent service, but the mind of service itself loses a high score due to a few wrong employees.
Room renovations seem to be going on for almost ten years, but in recent years, I've been renovating the breakfast room, gym, spa ...
Especially the facilities of this hotel seem to be the best of the old and poor sauna renovation which is incredible.

Good

I love this hotel and had stayed there previously....

I love this hotel and had stayed there previously. Brings back fond memories. The smell of the halls, the top notch service are all things that I rmb. Rooms are fantastic with a great view of the marina Bay area. I like the location very much too as it sits right in town center.

We paid extra to have access to the executive loun...

We paid extra to have access to the executive lounge and it s definitely worth it. First time in Singapore and I m happy we stayed here. Minus one star because for such a nice hotel, their blow drawer was basic.

More

Great hotel to be at for a staycation, especially ...

Great hotel to be at for a staycation, especially when you want to soak into Singapore s city atmosphere. Rooms are big, spacious and with a great view. Will certainly be back here in the next couple of months!

If you want a good night's sleep, don't stay here....

If you want a good night's sleep, don't stay here. There seems to be some fairly serious problems with their plumbing which makes it sound like there is an old van revving it's engine in your bathroom at random hours of the night. It must be a known problem but they still stick guests in those rooms.

Even when that's not happening, from the 11th floor you can hear each car that passes on the road below and every one of your neighbours departures and arrivals, such is the sound proofing so poor.

The air-conditioning unit on the wall is for show; it's either on or off, temperature adjustment does nothing, which makes working from the room in the daytime an uncomfortable experience.

It's no surprise it's such a reasonable rate for a Ritz-Carlton, but even at these low rates they're over charging. Stay somewhere else.

Went for dinner at the colony. The food at the res...

Went for dinner at the colony. The food at the restaurant was really fresh especially their oysters and salmon sashimi. However, the varieties weren't that great. It seemed like for the price there should be a larger selection of food. The service however was impeccable. I really loved the environment and service staffs. They even sang my girlfriend a birthday song Along with a chocolate cake. Great place to have a dinner.

The best hotel I have stayed in Singapore. Excelle...

The best hotel I have stayed in Singapore. Excellent lunch buffet at the Colony and Amazing rooms and views of marina bay if you choose a marina bay view room.The hotel has beautiful luxurious interior and the hotel delivered an excellent service throughout.

Amazing views, service second to none, rooms are g...

Amazing views, service second to none, rooms are graciously appointed, comfortable and relaxing. Probably among the top 5 hotels I've had the pleasure of staying at. Did I mention the breakfast is from no fewer than 5 cultural traditions, every bite to be savored and enjoyed!

It seems somewhat impossible but the Ritz Carlton ...

It seems somewhat impossible but the Ritz Carlton in Singapore just gets better and better each time we return. They refurbished/changed around some parts of the rooms, the express check in process is extremely quick (less than a minute) and painless, every single staff member you interact with is friendly+helpful+polite. It s Chinese New Year this time that we visited and the hotel is full of guests, there are many staff at the lobby greeting everyone and ensuring things are going smoothly. We had our reunion dinner at Summer Pavilion which was well-executed and delicious (although the YuSheng could have been more creatively decorated), and then drinks/dessert at Chihuly lounge. The waitresses were attentive and got us everything we wanted.

When we requested for butter from room service, it came in 2 minutes with no fuss! Our laundry came before our specified check out time.

Special thanks to Evan Chang who always makes sure our stays are special and Liza in Summer Pavilion! Also all the gentlemen in grey suits especially Prakash who helped us with our suitcases and saw us off. We can t wait to be back again!

Tip top service, close to being personalised, real...

Tip top service, close to being personalised, really nothing much to critic so I'll pick on the decorations. The rice plants have been around long enough, time to change things (centrepiece) abit.
Too many good dishes, done Cantonese style, just recommend one that is my fave : Steamed Marble Coby (Soon Hock).
Attention to the details is admirable, case in point, even if the Longevity Buns were complimentary, the detailed effort in plating them is tip top.

Meh

We went for a pre booked buffet which had a lot of...

We went for a pre booked buffet which had a lot of variety of foods to offer but over all was a little busy and a bit expensive for what was on offer. Also had an offer on a discount if you were to pay by a certain bank but did not state that only the Singapore version of the card counted until after the manager notified us. Not the end of the world but would be good to be notified at point of sale.

A luxury hotel with Cozy ambience at 3rd level col...

A luxury hotel with Cozy ambience at 3rd level colony restaurant serving buffet breakfast,lunch and dinner, beside there's a Chinese restaurant serving Chinese dishes with private room.

I attended a social event on 21nov evening. I had ...

I attended a social event on 21nov evening. I had a good impression when I got out of taxi that evening. I was greeted by a staff who welcomed me like VIP, showed me the way to function hall and even wished me a good time. Even when l left after the event, other duty staff provided transporte options when there was a long taxi queue. Strongly believe that hotel has a good culture be and paid extra attention to even minute details of warmth for its guests. Really appreciate such gestures.

I am relieved with the Japanese staff resident, bu...

I am relieved with the Japanese staff resident, but I was trying to avoid relying on the Japanese staff as much as possible because it was a busy overseas. We talked with the Japanese staff only to those who received check-in, but I was able to spend it without any inconvenience. The breakfast was plentiful and all was delicious.

You get what you pay for. It is on the pricey side...

You get what you pay for. It is on the pricey side. However you get great ambience, great food, great service! Comes with fresh squeezed fruit juices, freshly baked bread, nice brie cheeses, fresh cold seafood and much much more. Well worth a visit.

Great experience at the Ritz.

Great experience at the Ritz.
Huge comfy bed. we love the huge window glass in the room which the bed facing the view directly and the toilet with view!!
The room service is superb. too bad we didn't get to try buffet, we heard its really good.
Overall great experience.

Well run hotel, good service with attentive staff....

Well run hotel, good service with attentive staff. Ballroom food excellent. Tasty and balanced. Fresh prawns cooked just right perfectly prepared with a hint of home made XO sauce superbly paired with deep fried yam spring roll that melts in your mouth. The next course of steamed red snapper with spring onion and garlic outstanding with the black bean sauce. You can really taste the freshness when you feel you almost got the fish straight from the fisherman's line. Next up was the simple but well prepared vegetable dish of braised flower mushroom with fresh seasonal vegetables cleverly enhanced with crab meat sauce. All beautifully washed down with Devaux Cuvee D Brut champagne which has been aged 5 years giving it a creamy texture with great intensity.

This hotel knows world class customer service! We ...

This hotel knows world class customer service! We opted for the club lounge and it was the best decision we ever made! The view, the food, the service were all top notch! Their amazing staff made our trip memorable and wonderful. Customer Relations Dickson did some magic and got us tickets to their sold out Super Night NYE party! Their NYE celebration was dominated by an unforgettable buffet of world dishes! Executive Chef Massimo did an excellent job with the menu! We have traveled all over the world for NYE and this by far tops all! And then we met Chefs Mugun and Subdaresan! We have never tasted such delicious Indian food! This hotel has an amazing staff! It was such a great experience that we plan to go back to Singapore again this year just to visit this hotel! Thank you Ritz-Carlton Millenia Singapore! You are awesome!!!

Very helpful staff, had problem with hot decaf cof...

Very helpful staff, had problem with hot decaf coffee, they just could not serve it hot, then, thank god for Rethish, what a man, did a perfect job, he is a real asset to the hotel, look after him!!!

Nice

The Ritz-Carlton, Millenia Singapore

The Ritz-Carlton, Millenia Singapore

4.7