The Radisson Hotel, Calgary Airport Review

Sheets were dirty and clearly unchanged since the previous guest. We alerted the front desk and they were apathetic

We had our wedding venue here. Our sales coordinator, Sherry Robles, was very professional and helpful in providing us the best option possible for our budget. All of the staff were polite and attentive. Our big day was a success because of them.

We stopped in for dinner at the lounge and grill there and the service was slow, the food wasn't anything great. I had to send my steak back because it was so under cooked. Then they smothered a sirloin steak in gravy which I thought was disgusting. They could spruce up their decor and table settings. Felt like a restaurant from the 90's. I probably wouldn't go back again for food.

Starting in the parking lot, the spaces were crammed in tight. The lobby had a odors that varied from stale to pungent. The room experience was lacking with an uncomfortable mattress, mushy pillows, loud a/c unit, mini fridge that barely cooled, and cabinets with loose brackets. A request was made to the staff to vacuum the room because the carpet had what looked like cracker crumbs in a few places, but after the 4 day stay, the crumbs were still there. WORST PART: They had scheduled fire alarm testing for two days, but did not forewarn when booking or checking in. This was completely unacceptable.

This hotel is a great venue for hosting sales and trade shows. The staff were great and very accommodating. I would come here again. The best part is that it is situated less than 5 minutes from the airport so you can fly in/ fly out really easily. The premises are clean and modern. There is a tuck shop, spa and great restaurant at the hotel.

This is one of the few luxury hotels I have stayed and it's amazing from the heated tiles in ur room to the wardrobe it's all perfect.
They have a heated pool and it's just relaxing
Enjoyed my stay and would recommend this to all who wish to stay near airport in Calgary..

Beautiful new hotel. Large clean comfortable rooms. Great pool with water slide. Nothing around

Hair in the bed
Up graded to King business suit and didn t any of the perks.
Breakfast in a brown bag was kinda of nasty

Hotel was pretty standard but do not long term park. While our car was there it was broken into. I understand we parked at our own risk but we parked in front of the lobby and when we returned our car was filled with snow so clearly had been a while. The hotel staff basically said I guess no one noticed, as soon as the shuttle pulled into the parking lot we could see the window was smashed. If you are going to offer long term parking there should be some security or check on the cars from time to time.

Front desk agent was not very welcoming. Room was spacious and bed was comfy. Washroom was not that clean tho, we stayed for two nights, the housekeeper didn t really clean the washroom tho.. hotel needs better sound proof system, very loud when downstairs having banquet and parties.

Service at XS Lounge was spectacular. As for the food, my chicken on the chicken neptune moist and tasty, but the seafood was overcooked. I had cheese that was over done and brown on my stuffed potato. The salmon on the other hand was wild, which was nice. It was overdone from the medium rare that the server advised of. The lemon that came with it was burnt. The chips that were placed on top were stale and unnecessary.

Clean, Spacious, Modern and affordable. I really like the modern decor here. You can tell that it is a new hotel.

The restaurant XS Lounge and Grill was amazing. Food and drinks were delicious and very nice staff and environment

Best Airport Hotel in Calgary! Massive Value!
We are repeat guests at this awesome hotel! I never thought I would get excited about checking into an airport hotel for a few days, but THIS HOTEL rocks my world.

This hotel is for:
- People who need to be near the airport
- People who value efficiency, value, and also finding luxurious hotels that don't cost a lot!

Check-in: Beautiful lobby! Fast check in. Always pleasant.

Room:
Booked a basic room on the ground floor. Ceilings are SUPER high and makes the room feel grand. Kind bed, desk, chair, full length mirror, side bar area, very modern and chic. The bathroom has HEATED FLOORS, a huge walk in shower, and great lighting.
Comfortable, clean, and quite wonderful.

WIFI: Worked the entire time. Medium/High speed. No pesky passwords needed and very easy to log in to!

FOOD and RESTAURANTS:
We had dinner twice at XS Grill. Amazing thai curry rice bowl!
We also had the breakfast buffet which had tons of options including a fresh omelette bar made to order.

Location: Near the airport. Under a 10 minute shuttle drive.
Shuttle will pick you up from the airport once you have collected your bags.
From the hotel TO the airport, it will take you every hour on the hour.

Amenities: Pool and Hot tub.
Gym- Had cardio machines, free weights, yoga mats, ball, bench, weight machine, and space to do your own thing.

Summary:
Perfect for a quick stop, a quiet night, or a value stay. The hotel is surprisingly chic and luxurious. It is hands down our favorite airport hotel in Canada! Just gives you a great sense of comfort and feeling at 'home'. Value for what you get cannot be beat! We will absolutely be back!

Came here doe lunch time Indian buffet. Food was great.

The place was nice but I think the staff need training on how to dust. And how to be available for checkout. Other than that they were courteous. Place wasnt dirty but not up to the standard of cleanliness that I would expect

Nice place i stay here roughly 3 times a year when flying out of Calgary. Shuttle runs hourly. Great service. Gym is clean with lots of equipment. Pool area and sauna are great

Visited the XS grill for the Indian buffet. bit pricey but the food was ok.

Due to covid stay for 14 days was compulsory, they don't serve one proper meal during the 14 days stay. With just one muffin nd one juice, it's in human nd heartless.

Very good place. Professional and cooperative staff.

Attended a wedding anniversary in one of the conference rooms. Very elegant and great customer service

We stayed here for 1 night, the hotel was beautiful and the room was nice and clean. We swam in the pool and my son loved the slide, we had a great time.

Excellent clean hotel great staff shuttle service to airport and c train, great hotel!

Great interior and wonderful staff, ample parking space.

This is a beautiful place to stay and the hotel staff are nice, but the waitress added 50$ to our bill on the terminal and I didn't notice till after I got my bill, I talked to the front desk and they refunded our meal but I still feel that they didn't take what she did seriouly enough.

My go-to Calgary hotel when visiting either business or pleasure. Simple, clean, modernized - but still well appointed rooms that fit my budget perfectly.

Very nice hotel within a close proximity to airport. Although the air traffic is quite loud outside, the rooms are quiet.

Beautiful room! Had headed tiles in the bathroom, and the room got nice and cold like i like. The room did not have a loud air conditioner. Fairly priced and the staff were friendly! Wifi is easy to access. Food is awesome.

Accommodations were good, restaurant was worth the visit

The Airport Radisson is centrally located. We had a private function in the large room with meal provided. Food was excellent as was the service.

Beautiful new hotel in an unlikely location. Very close to the airport - about 5 minutes drive away. It is within a commercial district. They have a full service spa, Sana Spa, which is very nice and clean. The is a conference centre, full service restaurant and bar, pool with waterslide, sauna and steam shower facilities.

went to a party here at the conference centre and it was great

Found hotel to be clean and meals in resteraunt and staff to be very friendly. Would recommend.

The Hotel is near the YYC Airport. You can utilize/book their conference rooms for different types of events.

Great room, great services. Highly recommended this hotel.

Went to the lounge for lunch Buffet and it was just ok, it was an Indian buffet they had good descriptions on items but we had to wait for the naan half way through the lunch. For my vegitarian friends there weren't as many choices as they would have liked. Not sure we will go back.

I went to the Radisson for a facial with my girlfriend. I don't have much in the way of comparison but I felt the experience was relatively average. I was not blown away by the staff interaction but they were pleasant and to the point. The facial itself didn't seem to do much and afterwards my skin actually felt somewhat drier than usual despite asking for a moisturizing facial. However, it was relaxing and probably what you can expect for the price (fairly affordable). If your going I would recommend the microdermabrasion rather than the default facial as my girlfriend had a much better experience with that (and I believe they cost the same). TLDR: Average experience; hydrating facial didn't hydrate; get the microdermabrasion.

Located right by the airport. Visited for a short event, staff was friendly and food was great.

My room was a lot better than expected. I really wish I'd known about the Radisson a lot sooner so I'd have had more opportunity to use it.

Was at XL lounge restaurant for lunch buffet, been there several times. Today it was so dissapointment because whole food was not fresh. The chicken biryani was with no flavour, fish pakoda was only with vegitables and batter, there was no fish. Mutton, it was pre heated the over night left over, it was bitter and no flavour at all. The nan bread was burned and made out of old dough. Talked to the shef who made that, did not excepted the food was old, he brought freshly made fish pakoda and some mutton as damage control. They gave us $20 off but we were so exicited for this, made our whole day wrong. Hope management can check this, it was Jan 6th 2018. We organize our cooperate parties and personal parties, this will be the last one unfortunately.

The main lobby was very appealing. Room were what i was expecting

Thanks to all of y'all for making our wedding day run so smooth! It's all we could've asked for and more ??. Really appreciate all the quick responses to all the questions, the calming words from all the servers and specially the kitchen staff...
special thanks to Deepika,Vicky and The chef

Attended a conference and had overall very nice service. The rooms were appropriately sized for the conference and the food was great.

Hotel is the best in town they are following all covid protocols. I dealt with Parth and he was a pleasure to deal with. Highly recommend this hotel as your stay.

Wrote an exam in the conference room. Hotel seemed clean. Close to airport on quite road

We recently filmed a wedding here in June 2019. Spacious and friendly staff.

Very beautiful inside, it's smaller but that's a good thing. Makes events more cozy!

Terrible hotel. First room we got had dirty sheets so they moved us. The gym had no sanitation wipes and the hot tub had dirt and sand in it. The stairs to the water slide had green slime on it. The food was terrible and over priced. Will never stay here again.

Service wasn't great. food was good. waitress seemed very junior and inexperienced. didn't seat us. didn't get us cutlery. had to ask for water.

Awkward parking lot entrance. Looks clean and close to airport.

I was there briefly for a Mattamy Homes meeting. From parking to the space, everything was perfectly suitable.

Good hotel but bit expensive and and far from downtown but near to airport

The food was delicious and the graduation that I attended was tremendous.

Everything went as per plan and loved the hotel service and food.

If you are thinking of holding an event at this hotel, BEWARE--you might want to reconsider. We had our wedding here and it was like renting a hall with no service. Cocktail hour started late, dinner plates still weren't cleared at the nights' end, glassware was left everywhere without anyone clearing them, bartenders told guests that there were various types of alcohol that had run out instead of refilling from stock, they butchered our wedding cake after forgetting about it, there was no water around and nobody to ask, the list goes on. The staff, if you could find any, were unresponsive.

The worst part is the response from the hotel after we listed all the issues that had occurred. After a week, we were sent an email saying that they had reviewed the concerns and provided us with some meager extra loyalty points. No follow-up to explain what had happened, no sincere apology from anyone, no offer on anything really. The only good part was the dinner itself, where the food quality was high. I guess if you're only interested in the food with no service, this might be the venue for you. We could've had a better experience if we rented a hall and hired a caterer with servers, but would have done so for half the cost. Terrible experience and would not recommend to anyone.

Their front office staff especially in the night shift were horrible and arrogant.

We always stay here we we visit Calgary. Clean rooms and good service. Reasonable rates.

Check in was easy very friendly staff! Nice clean rooms!

A very nice hotel, especially for the price. Where I live in the US (Minnesota), you're very likely to get a rather crummy hotel for something similarly priced. As a result, my expectations were really low when I booked the hotel. I was very pleasantly surprised, however, as the hotel is probably the fanciest one I've ever stayed at. I'm not sure if it was because Canada has better standards for hotels, or if the exchange rate was just in my favour, but either way, it was fantastic. Also, the front desk staff were very polite despite the fact that I think that I was pretty far from their traditional clientele. 10/10

No privacy for wash rooms. No locks, a sliding door which a small child can easily open. Some one gave this funny idea during design. Either you travel alone or ask some one to keep an eye on not to let your kids open wash room door while you take shower. Kind of a Public wash-room set up. You can clearly see some one taking shower from your room. Claiming that this is a 3.5 star hotel, you can hear some stupid people making noise through out the night. During check in the front desk guy was kind of sure that I don't have a booking in this hotel. looks like he didn't like me booked a room in this property. I had to show the email proof. I had to wait 15 minutes to check-in. I asked him for his Manager which he refused and didn't let me meet his Manager. May be nice to some people but rude to others. My first and last visit to this property. A trap by Priceline. The room was facing a vehicle scrap junk. The corridors of this hotel smells spicy curries. Dunno who gave this property a 3.5 Star. Right now the time is 1:22 AM. I am in this hotel unable to sleep with some senseless stupid in next room with lots of noise.

This is an excellent place to store your car when flying from the Calgary Airport. Rooms are clean, quiet, and comfortable.

Great new hotel with fantastic facilities and awesome service. Would highly recommend

Beautiful room, clean and quite. Very nice hotel. The on site restaurant costly but we found a nice place to eat near by.

If you are expecting this to be the same hotel it was 2 years ago you will be sadly mistaken. The rooms are dirty, the staff is extraordinarily rude- the front desk clerk had her boyfriend behind the counter when I arrived and when I said hello, he just yelled her name and gave me an uncomfortable stare. There was someone elses hair on my bed and I wouldn t be surprised if they hadn t changed the sheets. The bathroom used to have little extra toiletries, such a as a loofa and nail file- they no longer do. There used to be robes and extra pillows- there is not anymore. There was no snow cleared. I can honestly say I will likely no longer be staying here.. hotel must have changed hands as it was prestine before. I am currently laying in my bed grumpy and disgusted. Done waste your hard earned money.

Rooms were clean and free breakfast was provided. Complimentary water in every room and the rates were great!

Went to the conference hall for a wedding. It's a pretty nice venue that's perfect for a smallish wedding. There's a sliding wall that can be opened up for a little larger area.

Lunch buffet is good.. Not the best but it has good ambience / avg price / good taste...

The rooms were nice, though a locking bathroom door would have been nicer than the sliding door for staying with kids. We ate in the restaurant for dinner and everyone enjoyed their meals.