The Pierre Hotel , A Four Seasons Hotel Reviews

Amazing property, there's nothing like getting off of a long flight and settling into suite at this hotel. Building, staff, and service are always exceptional.

Incredible place !!! Amazing room!! Amazing service !!!! Great place to stay for sure

Piano music plays in the lobby..... Gets me every time.

Very good experience in all aspects. I love the privacy in this hotel.

Hotel is nice but super expensive. But worth everything penny spent. The staffs are friendly and attentive to your needs. Front desk person always nice and try to go the extra mile to help you out. Rooms are super clean and luxuries, marble bathrooms high tech showers and toilets. Overall great hotel to stay when visiting nyc.

Amazing service and attention to detail. Always pleased. And the mixologist is serious about his craft.

Just went in to collect an item. Very professional and classy.

We had a great breakfast at The Garden. It was quiet, had excellent service, and the food was really good.

The bathrooms were clean and the staff professional.

We got a drink in the lobby bar and understood all the hype of the four seasons. The space is massive and beautiful. We had a couple glasses of champagne and some bar snacks, which was a great start to our night. Their grilled cheese was pretty impressive. As were the tacos we were served.

Attended an event at the property. Called in prior for valet parking at premises and was told that they had the facility for $70. Upon driving there, found out that there was no parking at the premises and the valet service consisted of an attendant coming by from a nearby garage to take the vehicle to the garage for parking! And when it came time to leave, the valet took over half an hour to get the car from the garage!! To top it all, for the entire hotel there is only 1 attendant! Seriously!? Is this what a luxury 5-star property with $1,100 a night rooms call "service"!!?? Terrible!
Besides, the place is antiquated and in need of an overhaul.
When management reads this, please send me a $70 refund for the service which you said existed and doesn't. Talk about misleading advertising.

Awesome hotel in Manhattan. Pay the price though...

Great breakfast atmosphere! Staff amazing and everything was excellent! The spa is terrific, workout room so convenient for early morning workouts. An absolute must stay while in NYC. The breakfast restaurant was so amazing food excellent! Beautiful view of park and city from the room!

This Is an unusual review for me, because I normally do restaurants but I couldn't resist. I wanted to buy a new mattress and I went over to Four Seasons Hotel and as opposed to other hotels (the Sofitel), they went out of their way to allow me to test not just one mattress but different pillow tops. Vali Gherghelah is the main reason for the review. He was incredibly helpful and really knew the ins and outs about the mattresses. He singlehandedly sold me on the entire set. It's hard to find someone who is that knowledgeable and helpful. He is a true representative of the Four Seasons.

Very nice place. Expensive but the service provider is worth it. Will stay again

Decor is too grey. Needs light and soft ambience. Everything is nice but cold. Business meeting center have out of style furniture.

Very clean and very updated room. Great area and location and perfect for business travel. Easy to penn or trains

Consistently excellent. Never a doubt, superb staff.

For the price this is a real bargain - perfect location, lovely room and amenities, nice pool and abundance of towels, plus a great continental breakfast and free beer and wine at happy hour !! This place epitomizes Palm Springs - loved it.

Service was impeccable and the food outstanding. Was there for a work part - 100 guests, and I was very impressed with how smoothly everything ran. Also the Christmas tree in the lobby is stunning. Will definitely return!

I did not stay on this one but stopped in for lunch. Lunch was pricey, I had a $55 burger and it was one of the lesser expensive options for lunch. It was good but not sure any burger is $55 good though. Hotel lobby was beautiful and service was second to none.

Excellent service, requested for extra bed and they literally gave extra bed and not the springy roll over like other hotels. Service and attention to details is at different level.

Best hotel in NY city period. Best staff because they are attentive but never intrusive . Stunning hotel that's incredible comfortable . Fantastic hotel to stay with children . Superior staff regarding customers . Can't compare it to any other NY Cityhotel because it's that more better . Rooms are fantastic . If you want a great room stay above the 30 th. floor . The view is amazing . Th rooms are extremely tasteful and the food is healthy and extremely good. The lobby in the hotel is simply beautiful. It does not matter the hotel does not have a pool . The gym is extremely good. Breathtaking hotel .