The New Yorker Hotel Reviews

nice place but missing some serious to prepare rooms

For a 4 star hotel, this is probably the worst i have stayed at. Rooms are very very dated even when we paid more for a better furbished room.

Coffee machine $27/night for rent, fridge $30/night for rent, and $5 to store each baggage after check out.

Everything is $$$ but I don t see them maintaining the hotel well.

Nowhere near a 4 star hospitality. Front desk operator was very unprofessional. The only thing good was probably the location. But I guess there are plenty of better options within the area.

Very average ... The strong point of this hotel is its location: located in the middle of NY it allows to discover the various districts in a practical way. However for the price paid we were speechless when we saw our tiny room and the bathroom completely shabby with paint peeling off the walls. We went to reception (I confirm the previous opinions to know that they are not pleasant yet I speak English!) We explained that for the price it is abnormal to have a room in this state, after 10 minutes we are offered another room this time of a suitable size although the bathroom is again dilapidated. The receptionist explains to me "that in France also we put beautiful photos on the internet and that the size is often smaller", except that beyond the size the condition of the bathrooms is just abnormal ... A cleaning lady explained to us that the hotel must be redone in a year ... We understand better !! Do you want to go to an outlet? The reception will tell you to go to Woodbury because they are commissioned to sell the trips, and when you ask for information for Jersey Garden they turn their back on you explaining that it sucks. In short. I think we can do better than this hotel ... Attention also to the doorman who did not even warn us that our driver had arrived when we had asked AND that the driver had notified the hotel of his arrival, in big he has an interest in placing customers in a taxi so he does not care about the others, yet the plane does not wait.

Nice hotel. Good service. Nothing exceptional except the location. Nothing bad either

Overall, my stay at The New Yorker was great! The room was well kept. The location was perfect for where I was going. The staff was polite, however when I checked out on Sunday they had charged my account 3 SEPERATE times for a prepaid trip. When I contacted them, they said there was a mishap in the system and my card was charged incorrectly. Pay attention to your bank statements after you stay here! I basically was charged twice for a two nights stay.

The hotel is rated as 4*. Facilities aren't anywhere near that rating. As a guest, you are confronted by hidden charges on check-in for facilities such as WiFi. We have traveled the world and this is the first time that we have been charged for WiFi. The location is what wins people over, as it is excellent. However it shouldn't be a reason to exploit guests.

Good ubication. Beautiful building, reasonable prices.

Checked in at 12.30 am I found my room floor floated with water coming from the bathroom. shower wad leaking because a pipe was broken and the towles they tied the pipe with were useless. I was assigned a new room ..and ptomised with More

Art deco, dated yes but its a feature and that is so good. Basic rooms no beverages, but there are vending machines you can access on certain floors. Very central only a few blocks walk from main streets and points of interest such as The Empire State Building. Great friendly staff!

Nikola Tesla, great Serbian inventor, born in Smiljan in former Austrian Hungarian Empire, today in Croatia, lived here from 1933-1943, whose discoveries in the field of alternating electric current advanced the USA and the rest of world into the modern industrial area.

Amazing hotel. Checkingbinbwas fast and friendly. The room is big enough for what we need.

Nice dated Po but perfect welcome. Efficient and kind. Fabulous location also for direct TRAIN connection from Penn Station to Newark NJ TRANSIT Airport

Nice hotel, had the most amazing room the view was unbelievable

Worst experience would not recommend friends and family to stay at this hotel. After a long flight I had to stand in a long queue just to check in, when I got to the front desk the receptionist was extremely rude and thought she was doing me a favor and only to realize that the manager was cancelling reservations without informing guests who booked in advance. Rooms are very outdated and not worth it. Time square is also far from the hotel. Every time you enter the hotel you have to show you stay there which is really annoying.

The bathroom was appalling. The water in the shower does not come out for 2 seconds at the same temperature.

The staff at the new yorker is amazing, they are all so friendly

Beautiful views and great location. A guest's room had a strong smell of cleaning agents and there was an empty wine bottle and cup not picked up by the cleaning staff. Other than that, these rooms are decently accommodated. Rather than a coffee maker in your room, you may need to buy a cup from the cafe in the lobby. You may sacrifice some amenities for the central location and views of the Empire State Building.

Great view! I could see ESB, Chrysler and Rockfeller! Thx!

Great Hotel in art Deco style, the staff were very helpful ,the rooms were clean if a little small but the views amazing. the Tic Toc dinner is great for breakfasts before a long day of sightseeing , would definitely stay here again .

The rooms are small and the bathrooms are useless. Other than that, for the price it is a great place to stay.

Very good, it is close to the square garden and also to a Starbucks for breakfast and a McDonald's for lunch
(Starbucks and McDonald's are across the street, in front)
And the best thing is that it is close to the subway

Very nice staff are friendly and helpfull great location

Stayed here with my parents. They were friendly and clean though the rooms were not that big and rather on the small side. However the view was great.

A clean and roomy hotel, a great location and very helpful

One of our employees went to New York for a conference and stayed here. Prior to his arrival, we wanted to pay for the room on the company credit card, instead of reimbursing him for the expense. Heidy was extremely helpful, making the process very easy and our employee's stay very smooth. Thanks!

Beautiful place.... our 2 day summit was held here.

Excellent service, nice rooms (a bit on the smaller side), near a lot of NYC attractions.

An old and beautiful building. The amenities could use an upgrade though.

Very clean but very small rooms. To be expected in New York, but maybe smaller desk/dresser furniture to maximize the space. Guest services were polite and helpful. Quite hotel. Easy access in and out. Doormen were very polite and professional.

Great location with very pleasant staff. Art deco style building.

This place is very spacious quite comfortable and the surrounding neighborhood is quite Lively and energetic in addition to does a great many stores to do shopping

Fantastic location, nice old fashioned rooms, great bar in basement, adjoining diner, close to Subway

Typical New York hotel room, small but clean. Decor in lobby etc was nice. Good diner (Tick Tock) attached to hotel.

Hotel well located, but sins for its service. Room too small, I had to ask for a fridge. And he sinned even more for the care of his employees. I just found a kind and helpful attendant. Everyone else has no patience to understand our Portuguese or Spanish. In the cafe, the same thing. A menu with three options that, as I did not like, because we are not in the habit of having lunch for breakfast, I had coffee, milk and toast with butter. In a next season, never this hotel.

I stayed as a guest of an intern staying there and the service has been quite nice.

Besides New York's caotic atmosphere this hotel was relatively nice. The elevators did take a while, but they did have a note saying that. The room was really cool, but it did have it's faults, but nothing really big. The room was nice and was in good condition, but the beds were a big small. The people were very nice and always offered to help us to our rooms.

Excellent location, beautiful, clean and comfortable hotel. There is an on-site restaurant, possibility to leave luggage at the hotel before or after check-in / out.

The place was spacious and had great air conditioning. Plenty of comfy seats and outlets in the lobby.

Great rooms and service. Felt very safe and welcomed as a tourist. Front desk helped me check in early after a long flight.

Thought would see DG himself today but anyway, gathered interesting info..

Great location with 3 subway stops outside, friendly concierge, many amenities, diner and restaurant in the bottom floor, and great rooms. Went for my Mom's birthday and they sent us complimentary champagne! From the workout room to the business center and historical mini museum, all the extras were wonderful, and the room was, too! Excellent views, housekeeping, and comfy beds!

Room was barely big enough for two people to for in. Pictures on their sure are a little misconceiving. Great location.

Beautiful hotel, but in need of a light refurb in some areas. The beds were comfortable and the bathroom was in the style of the hotel (art deco). Would stay there again.

Very nice hotel, the room we had was spacious with a nice view. The bathroom was quite small but functional, very "art deco". The positive: very good beds, very very professional and friendly staff, ideally located: close to Time Square and Madison Square, with a metro station close by. I loved.

Nice place to work. And very organized
You can plan for any kind of events

Rooms seem to vary depending on how you book. Go through website and get renovated rooms and updated amenities, book through deal site and stay in rooms that while clean, are a bit run down. It's conveniently located to station. Very busy/bustling hotel.

Great room service, awesome dinner, close to Times Square!! My stay was awesome at the New Yorker!!

The bedrooms are clean and small. All the prices not are included in booking reservation.

It's nice. Fair price accordingly to New York standard. There are people from all cultures and ways specially when it was Gay Pride parade.

Arrive at 4pm to a massive line to check in. In all check in took 45mins. Rediculous, with advancements in modern technology this hotel cannot streamline the check in practices. Some staff were friendly, but some staff were hardened new yorkers who offer no help. The room itself was fine, but for the cost, the staff and overall experience was terrible. If staff are not friendly and inviting then they should implement technology so guests should not have to interact with the staff. ie. card readers to call elevators and electronic check in. what a novel idea!

Nice hotel. Queen size room on the smaller size but still nice.

Price was right, room was small. Had to sit on the toilet sideways due to wall. Overall good experience

Nice but wouldn't let me return a "Valentine's day package" that I some how paid for online. It was also mid-March.