The Liberty, A Luxury Collection Hotel Review

I came here in a whim as an extension of my work trip. This is coolest hotel I ve stayed in! I used to work at a boutique hotel and this one takes the cake. The staff is so nice and accommodating. The room is beautiful and clean with unique style reminiscent of the building that was once a jail in the mid 19th century. Their room service has a great menu, and the food is as good as it sounds. If you re looking for a change from the regular chain hotels and a little something special 100% stay a night or two at The Liberty Hotel.
Side note... the elevators are fast! Servicing more than 10 floors, they ll get you home in a flash.

Uses to be a prison, no need to leave hotel great service great rooms great restaurants and nightlife

The coolest hotel I have ever stayed in. Beautiful place and very comfortable. We stayed in a room that used to be part of the jail. Very cool!

Music was too loud for something that's not trying to be a dance club. Not much seating

Went here for a work function. It has a really hip, cool ambiance and a nice open spacious feel to it. Service was good and it was comfortable. Definitely a place to see and be seen in Boston

Beautiful hotel that was built upon a former prison

Very cool place, with great decor and unique aesthetic.

Clean, good location, really neat theme, reasonably priced, good bed and pillows, lackluster towels, very helpful staff

Interesting history, great restaurants, attentive staff.

Terrible hotel, lack of staff and really bad food. This place is what they d call a tourist trap. There was a dj and music blasting in the lobby every afternoon, tours during the day that jammed elevators and made it impossible to get to the rooms in less than 15-20 min. It s supposed to be a luxury hotel but the concierge is non existent and the line to check out was insanely long. I felt like I was at a very bad hotel in Las Vegas. Finally, the restaurants... it s like eating at a theme park but it s inside a luxury hotel. The food is just bad, both the breakfast and the Italian place that we had to eat at..

Very trendy place filled with trendy people drinking trendy drinks, oh yeah, it's a hotel as well

Nice vibe. Upscale. Okay bar food. Neat gimmick--it's in a converted jail.

Very nice hotel they have a doggy happy hour every Wednesday

Was a jail at some point in the past. Historical place. Very trendy, great ambience, very service oriented (e.g., will offer a welcome champagne or juice). Also central to some great shops and restaurants within walking distance on Charles street.

Yappy Hour on Monday & Wednesday are amazing. The band that plays in the hotel lobby is classy and provides just the right amount of ambient music. The drinks are pricey, but this is a luxury hotel in Boston so it's too be expected. I've never stayed here as an overnight guest, but I would (and want to).

Music and DJ were amazing structure of the building had me in awe

Yes it's a nice hotel, but when I checked in I was told there was lobby bar service, not that they planned to open a lounge just outside my room or that I would be kept awake until 2am by loud music. Do not stay here.

Excellent time and food always, at Scampo at the Liberty!!!!

An amazing place, full of history. Comfortable and well located. Delicious restaurants

Had brunch at Clink. Food and service were both great.

Excellent restaurant, creative dishes and great taste. They do not over play the whole jail theme, actually done very tastefully. Would come back to the restaurant. Only downside is $25 valet parking.

It's a fine hotel but it quite as nice or as interesting as the management wants it to be.

Quaint with a modern vibe. A must experience for couples at leisure.

Beautiful interiors. Decent service. Service was good but could be a bit faster

Big corporate customer service without curtesy to return calls & looked great but will not be visiting in the future!

The hotel is stunningly gorgeous. Loved our room, particularly the bathroom! Both very spacious. Though we didn't take advantage of all the services offered, we appreciated the wide range available to us, including complimentary bicycles and various daily activities. The only room for improvement we noted was customer service. Our keys were deactivated too early, and we were told, without much apology, that it was because they looked in our room (which had the Do Not Disturb sign hanging on the door) and it looked empty (our belongings were sitting out all over the room). We would have appreciated a slightly more polite response from the employee. With that said, they did solve the problem quickly.

Awesome jail theme and beatiful rooms. Only place i will stay when i go to boston

We ate at the Klink. It was a wonderful experience. Atmosphere, food and service was exceptional.

This is my favorite hotel in Boston. The jailhouse rooms are beautifully appointed and the entire building is draped in history. The service has always been exceptional.

Great location in the city. Cool look of a former prison.

Check in was friendly and informative. Rooms are spectacular. Love the historical preservation of the place! Great location.

The service was excellent at Alibi. The female bartender was very polite and always made sure we had drinks. Overall it was a wonderful experience.

Classic Boston architecture, beautiful lobby, modern, sleek, sexy. This hotel is a destination not to be missed.

Really cool hotel with a lot of history, we didnt know until we were checking in that it was a prison before. It is really convenient and close to restaurants and shops.

Coming from other similar hotels up the east coast, I can truly say that I've never been to a worse hotel compared to the price I've paid. Overcrowded, overpriced and no where near what you should be able to expect for the price paid. Coming in late night, it was sad to see that turndown service had to be requested in advance.

The hotel is also crowded with non-quest occupying entrances, lobby and areal in general. Also expect a 50$/night parking fee. Stay away.

We go to the Alibi bar (the patiobar of the Liberty hotel) every friday after work. They only have a few different beers, but it's just enough and the patio is really good.

Trendy. Rennovated from a prison. Had a good experience there for a work party.

This place is a series of bars and rooms. I believe that used to be a jail and now it is a high end place in the middle of Boston. Good drinks good bathrooms andnice valets.

Went here for a wedding. Everything was perfect from start to finish. Very organized and beautifully executed. Everything was finished off with lovely touches, and the staff was just amazing.

Nice hotel in great location but they really nickel and dime you at this place

I went on Wednesday for yappier hour, and it was fine to join without bringing a dog. So many happy pups running around! Drinks were pricey but delicious.

This is a cool place to see in Boston w/ it's history as the jail.

Very nice boutique hotel!!! The room was exquisitely decorated had a very nice modern feel but captured the history perfectly.

Beautiful inside and outside. Great location but extremely hard to navigate to. Friendly staff. Room was very clean and had a great view.

Quality rooms with a nice atmosphere and view however the staff can work on their service. On many occasions they can seem blunt and my family wished they would've been a little more pleasant

I didn't stay long (about 15 minutes) but everyone I interacted with during that time was professional and courteous. The valet was excellent and since I was there for such a short period of time they didn't even charge me.

Great hotel in a convenient location. Renovations are sleek and tasteful. Amenities have a nice upscale touch; think champagne at check-in and Molton Brown bath products. Rooms are a bit smaller than anticipated. Beds are large and comfortable (thankfully not too soft). Service is friendly and accommodating. Enjoyed my stay.

I just cannot get my head around this place.

It is great. A nice hotel. But I'm bewildered. I arrive midafternoon and the room is not ready. I give my contact number and email to the lady at reception and tell her I'll wait at the bar. Several hours pass and staff change. I receive no contact from anyone. I ask if my room is ready yet and the man replies if I want two beds or one. If my room was not ready, why can I now pick how many beds I can have in my room?

Room is pleasant, decent views. One day I get to the room and the fire alarm is going off. Another day around midnight the entire hotel gets an evacuation notice, some people leave, some stay, but no follow up on what happened or even an apology for dragging us out of bed for what was seemingly nothing?

Each day I go to front desk to arrange payment for the stay, and after a long wait with others checking-in, to the welcome drink of bubbly (which was not offered to me), there always seems to be some issue as to why we cannot sort out the payments. Either they wrote down the wrong email address, telephone number or say they will or have contacted but never do.

The staff seem cluelessly professional.

It is advisable to book a table at one of the restaurants otherwise you may end up sitting in the lobby with a menu and will never get served. They say they'll send someone over.. But that someone doesn't exist.

The elevator is entertaining. 2 of 3 work and have fun sliding the card into the slot to press your floor. You need a steady hand and quick reactions. Let me know how it goes.

Pros: great setting, history, decor, tidy staff, nice entertainment. Fantastic overall. It's an experience in itself.
Cons: would've been nice to squeeze a spa/sauna somewhere in there.

Would love to say I'd stay again, but just cannot justify a reason to.

I could continue but I'm only getting triggered..

Sloppy.

Interesting, for a foreigner. Pretention plus though

Clean, modern and spacious rooms, historically preserved lobby and great food & entertainment.

Great hotel. Cable was out so long night for the kids. Overall a great stay.

Very interesting building. Good atmosphere. "Live music" was an unimpressive dj.

Great hotel with amazing architecture in downtown Boston. Brand new rooms in a historic old prison.

Absolutely a spectacular place to stay. The history of the building and location alone make it ideal. The rooms are great. The only caveat is if you stay with a large group, all stay on the same side of the hotel. The elevators don't all get you to the same place. Best lobby I've ever seen in a hotel.

The Liberty is quite an experience: social and visual. I highly recommend checking it out.

Okay, so the hotel itself is pretty cool and the staff was nice. The rooms were nice and clean and the shampoo was so good that my girlfriend bought some off the internet when we got home. BUT, the problem is they will have DJs come in to the hotel on the weekends, which is great if you want to stay up all night. But if you were planning to go to bed before midnight on Friday or Saturday... forget about it.

Once you enter this place it's an amazing experience. The way it's decorated makes colors pop out. The dining area is beautiful the food is amazing and the staff is really nice.

Superior hotel, amenities above par, serving e top notch and service above expectation.

Beautiful room, comfortable mattress, and nice toiletries. I really enjoyed the tub as well. The decor is beautiful and the rooms are quite large. I am disappointed at the hefty parking price of sixty dollars -- coming from NYC, I find this quite pricey.

Wow- I really had an amazing experience here. The service was outstanding and the rooms were so clean and well kept. The check in was very personalized- they also offered a glass of champagne on Saturday night as you went up to your room. Great touch! The food and drinks at the restaurants were great. I would highly recommend staying here if you're in the Boston area! I will be coming back.

We returned to the room at 2:15 pm was still untidy, the drain in the shower was not draining....

Great hotel with lot of history. But in name of luxary every little thing u pay for...and s resort fee...what is that!!

Loved our stay!! The staff was incredibly nice, the room was glorious and the prices were great! The only things I could complain about was on friday night when we arrived, they must have been having some kind of event downstairs. The music was thumping in our room and it was impossible to try to sleep. The valet is kind of expensive, but worth it. Other than that, our stay was great!

Room is lovely, priced as expected. But the food is a bit too expensive.

Ambiance was great, but the upstairs rotunda was not conducive towards a business meeting.

Horrible! the worst experience I ve ever had. The rooms are filthy. I ran as fas as I could to the Ritz. I have pictures of the bed spread curtains walls etc..
Could not bare the smell.

Really cool vibr and fun bar area. Food and drinks were good too!

Terrible experience, not only were the hotel rooms not luxurious, they don t care about SPG members and Most Importantly...the lobby club had extremely loud techno music blasting into our room and people screaming till 2am!!

The hotel cares more about making money from the club life than taking care of their guests!

Will not stay again and strongly do not recommend!

Close to hospital, very nice rooms, and super nice staff.