The Levine Eye Center Reviews

I called as a new patient to make an appointment and the secretary hung up on me as I was getting the name of my insurance. I called back and told her my insurance then she told me she would have to call me back. I asked if I could make the appointment now and she only answered "no". Very unprofessional.

The doctor may be completely competent and professional (I never made the appointment to see the doctor) but the secretary was horrible. It was poor customer service and I'm glad I didn't spend any money with them supporting that.

I have been to 2-3 eye doctors in the past and this has definitely been one of the best offices I ve been too. I ve had the pleasure of being able to see both Dr. Levine and her daughter Dr. Cusenza for my past exams. They both are extremely thorough and work hard to provide the best care for all my eye needs. The office also has such an inviting family atmosphere with caring staff! It s always a great experience and I actually look forward to getting my yearly exams! Any time my friends or family mention the eye doctor I always recommend them to come join me at the Levine eye center!!

Waiting on my order of contacts and new glasses, but I felt very welcome as a new patent here. The process maybe took longer than I would have expected, but it wasn't a bother, I was treated very well! Glad to have found a nice go-to place while I'm living in the area.

They try to under prescribe you so that you have to get new lenses earlier so they make more money. They took a month to get the lenses. Hey called us when it was ready and we came in. Then they said they didn't have it. So it was a waste of a trip. Bad service. Although the doctor was very nice.

You could get lens plus frames much cheaper at BJ

and it still cheaper than eye exam price here

Price of exams based on contact lenses brand kickback.

Levine Eye Center of Rutherford is excellent. Dr. Chelsea Levine-Cusenza was thorough with my examination and contact lens fitting. The entire team is a pleasure to be treated by. Highly recommended!

They said I was a new patient even though I ve been there in the past. I called for an appointment and I was able to get one within a few days, and you d think since they said I was a new patient they d at least give me a heads up of what they d be charging me for since they asked what I was coming for. I went for a yearly eye exam since the place I usually go to didn t have any appointments for the next month and I needed a new contact prescription. They charged me for a contact fitting that wasn t covered under my insurance although I never asked for one nor needed one, and they said that s the only way they could give me a new prescription. My regular eye dr has never done this. If I knew this before hand I would have canceled my appointment and they didn t care to tell me this on the phone when I was making the appointment. The person at the front desk was rude and rolled her eyes at me when I didn t understand a question she was asking. They over charge you for no reason and the staff is the worst. Now I know why I stopped coming here. Learned my lesson and will never be coming back again.

-In response to the reply that was posted on my review, not a single person (over the phone or in office) was up front of pricing until it was conveniently time for me to pay. I deserved to know what I was going to be paying for BEFORE being charged. Again, if I had known that you were going to charge me a ridiculous amount I would have canceled my appointment and taken my business elsewhere. As far as the customer service goes, that seems like a hiring issue and the attitude and eye roll was not necessary. This is by far the worst eye dr I have ever been to.

Just needed a small screw for my glasses, the front desk and team were support helpful, i asked them questions about pricing and services they all answered with smiles. For my next check up im coming back here.

Dr. C is astounding , proficient and amazingly professional. The staff is very friendly and acommidating l. Harold really know how to fix any pair of glasses.

Been going there for years now and it is awesome !!! The staff are really nice and Dr. Levine has been here for about 20 or 30 years and saw my parents and my grandparents when they were alive ! They are definitely great for THOROUGH eye exams for myself and my family and I would want to go anywhere else. Her daughter also practices there and is just as sweet as well, I saw her a few times when Dr. Levine was not available . Trust me any eye issue, you wont be disappointed.

I've been going to the Levine Eye Center for years. Beautiful facility and great doctors! Very knowledgable and thorough. My entire family has started going here and we wouldn't go anywhere else!

Both doctors, Dr. Levine and her daughter Dr. Cusenza are amazing doctors. Only the best care for each of their patients. Not only are both of the doctors, but the entire staff is there to help. Great eye doctors if you are in search for one!