The Hudson Bay Downtown Vancouver Review

Still love the Bay! Canadian institution. .great affordable selection of home goods and clothing. ..amazing sales..I had a salesperson take off an additional 25% just because ....very personable..customer service is great when you find an associate...will always be my number 1 department store...

If you've got a large disposable income and want a boutique shop to compare brands, then HBC downtown is for you.

Love the Bay! Lots of selection ! Great sales on the weekends

I am not sure why the men's department is on the 6th floor as it was much more convenient in the basement.
Staff were helpful once one located them.
Big department needs more staff.

In 4 years I have never seen this place have all escalators working.

Boxing Day shopping for men's clothes can't be beat for value and selection

No better place for excellent selection of designer men's clothes, excellent service too

Nicely done, "Mens Night Out", a lot of fun at Hudson's Bay. Men's department had free fresh made ice cream, free beer, free alcohol beverages, free food and DJ music. Plus great special pricing.

always knocked HBC but today I take that back great deals some nice clothes good buys

Sad. In Disrepair. Dirty. They should downsize and focus on their unique products like from their "Olympics" store.

The Vancouver downtown store is still the best department store experience. A good selection of everything plus The Bay knows how to put on a sale!

Aside from having staff follow me around (probably thinking I'm going to steal something) it's a pretty nice location. Well organized compared to other Hudson's Bay locations.

Great selection of affordable and higher end brands.

This is a great place to shop if you want good quality items at reasonable prices (if there's a sale), provided you have a good 5 hours set aside to find what you're looking for. That's per item, not in total.

If this place had conveniently placed electronic directories, I would love shopping here. They have good stuff. As it is I will never shop here because it was organized by a monkey and the signage was donated by pre-Christmas-ghost Scrooge.

There are many things that say CANADA and of very good quality!

Great service and great prices. Will price match many prices and they have good selection. Very happy with our recent purchase here.

The best The Bay in Greater Vancouver but they do need more staff. You really have to hunt for someone to help you if you have a question about something.

Lots of good stuff. Frequent sales. I rarely buy anything full price.

I ve been shopping at Hudon s Bays since I was a child and this is one of the best Bay s I ve ever been to. It has several levels and they have taken the time and effort to ensure all the displays are appealing and tastefully arranged. They often have great sales to watch out for. I love shopping here ... always have and hopefully always will.
***IF YOU FOUND THIS REVIEW HELPFUL KINDLY LIKE IT***

If you on the run and you need something to wear for the event. The Bay in Downtown is the place to go. Everything in one place, fashionable and modern, also affordable.

Review based on my experience shopping on the men's floor on six.

Hudson's Bay went through major renovation back in 2012, even reverting to its old, albeit classier, moniker from the colloquial "The Bay" in preparation for the invasion of Nordstrom, and it worked. For a little while. The sixth floor was beautifully renovated to open up retail floor space and use more natural light by taking advantage of its six-storey height, but the novelty was short-lived. While everything looked amazing most of the brands were the same old tired bunch, just in a prettier setting. Sure, new image equals new brand partnerships, but nothing to be too excited about. Just carrying a limited selection of certain brands isn't good enough.

Unfortunately, Hudson's Bay isn't immune to regular discount cycles in order to move merchandise despite its expensive facelift. The result is gaudy and colourful discount signage, racks and tables of discounted goods in the middle of the aisle to make room for new full-priced product, and the mess that goes with a severe lack of customer etiquette. That said, they have difficulty moving merchandise because sale prices are still high.

Visual merchandising is weak, doesn't change much, and leaves much to be desired because the interior has so much potential, being a heritage building and all. Not sure how their VM department works or how much creative freedom they have, or rather how many restrictions they must face, because I can memorise the entire sixth floor layout (or maybe I shouldn't visit so often).

Very clean and staff is very friendly. Topman has a good men selection.

A nice,complete very well taken care of department store

Classic store! At least 1 escalator is always broken but the elevators work!

I'm the kind of person that likes the old department stores. This Bay is fairly large and has many floors. Improvements have been made lately to make the place nicer inside and there's a lot to choose from.

Not answering their phone in the day time is problematic . recorded message says they are closed at 3:50pm .Nov 16/17

Hudson's Bay is always a hit or miss - in every single aspect. Sometimes you get good service, at other times you have to hunt for someone for several minutes to merely open the door of the fitting room.

The best Bay in western Canada. Shitters could be better located.

Three stars is very generous: slow elevators, at least one escalator going up is always broken, agressive beauty advisors who dobt care to help you just hungry for sale. I prefer to pay more at Sephora to avoid talking to them.

Great service from the team at Squish. Staff knew their product and provided advice and recommendations

We love The Bay Down Town. The Bay is one of Vancouvet's symbol . We go down town, we go to The Bay. We got every thing good from The Bay. We hope all of The Bay in Canada will stay us.

Good quality .Year end sales are worth shopping for.Buy most of my clothes here.

Old building but great product selection , definitely shop during Bay days

Large department store directly accessible to/from skytrain/canada line & through pacific mall

For my money, you can hardly go wrong shopping at this location. With such a wide range of goods, as well as prices, there is something for everyone, all in one place.

I went with my sister to buy a new bathing suit for our upcoming trip. I now take back everything I've ever said or thought about the Bay as what a fabulous selection! It's the beginning of bathing suit season & they had a really great sale! Unbelievable! I thought the Bay was an old lady's store along with being very expensive, NOT true! Bought a beautiful in style bathing suit, cover & a couple outfit's. I was so pleasantly surprised & definitely going back! Think I'll even get a Bay card! Definitely 2 thumbs up! Oh, and friendly sales staff too!

Lots of expensive stuff crammed into the most drab labyrinthine space I have even been in. Good luck finding what you are looking for. Good sales sometimes, but shopping here is so much of a hassle it's still barely worth the visit.

Awesome selection vs other Bay stores. I just hate that it's a trek to get to men's clothing on top floor

Beautiful stores for those who have money left over.

I like the Bay because of the style and price they have fits my age and wallet.

Love the wide range of shoes, bags, accessories and petite fashion

It's The Bay. Now with the addition of Topman, it does offer styles for a younger and more fashionable crowd... A lot of tight pants.

I used to love the Hudson Bay but now every time I go in there it seems like its on the verge of going out if business. Boxes everywhere, half assed displayes. Especially on the higher floors. The home section on the 5th floor is dismal. Sad to see as american companies take over.

One of the worst customer experiences ever. The security guard allowed the volatile driver of this car to yell "tell her to shut her face up". Security guard shrugged his shoulders and left. I did not feel safe. Returned my items and wont shop there again. No manager came to speak to me.

Very big store and high quality product you can buy what you need here and prices sometimes high sometimes good and Easy access and reach for people with disability who use wheelchair and near to public transit systems such as bus or sky train, very beautiful atmosphere and enjoyable, cheers

Staff was excellent in making this shopping experience a very easy one.

This is one of the longest running companies in our gear land. It still has wonderful items too offer just a really nice place.

Too expensive and zilch for customer service! Six floors and NOT ONE person offered even a smile!

Still a good department store. Helpful sales people and a decent product mix. Still a decent place to walk through and browse.

Hudson's Bay is the essence of Canada. They have just about everything you could need in an attractive setting. Courteous sales people, sometimes a little hard to find though. Look for the people dressed in black.

I've always enjoyed visiting this branch. The men's section is a dedicated floor (on 6th floor) which provides a great deal of choice. The staff are helpful and attentive but not so much so to be considered an annoyance. I've been shopping here for years and will continue to.

This is a very large store with a tremendous selection of products.

Good selection, unfortunately items are often rung up incorrectly and cash register lines can be slow

Dead, un-welcomeing, cold, evil, condescending employees. Needs kindness

Elevators suck slow and difficult to navigate with a stroller. Imagine going from skytrain/toys basement to 6th floor mens dept!

Awesome selection.
Some overpriced stuff, but decent sales.

Services have not been as great.
The worst is order online. They charged your account immediately but came in a week - the earliest. With the mail strike, I didn't get my swim suit a month after my holiday.

Online usually offered different prices than in store.

Helpful staff, clean environment with nice collections

I've had amazing service here, returning several times to make minor adjustments to a suit at no extra cost. This location is definitely beginning to show it's age. A little pricey, but the selection and service more than make up for that.

Store is nice but there is a lack of signs inside, so you wander around. Makes you browse more...good variety of merchandise. Prices range but deals can be had when there's a sale.