The Gutting Group - Keller Williams Review

They all worked together to give us the best deal for our home! Very knowledgable and professional!

I am in the phase of my life where I needed my forever home. Although I was born and raised in Indianapolis, I spent my entire adult life in Missouri and didn t know where to begin looking. Nikki listened to my goals for my home and tailored all of our tours to those specific needs. Besides listening to my needs for a home, Nikki held my hand through some pretty serious life ups and downs. I depended on her expertise in negotiation and knowledge of the market and she walked me through the entire process and right into the best home for me. I will always hold Nikki Keever dear to my heart as I am happy and moving forward with my life in a home that meets the needs of me and my family. I highly recommend Nikki if you re looking for someone who understands all of the specifics of home buying and the emotional ties that come with the process. She is simply the best!

I've had the pleasure of working with Derek Gutting and his team for the past 11 years. Over the course of that time, Derek has helped me buy and sell multiple properties as well as list properties for rent. His team is always available when needed and I've been thoroughly impressed with all the service provided; from finding a house to meet our needs, closing difficult deals, to finding impeccable tenants and contractors. Derek has earned my utmost trust and respect and I've yet to find a more competent real estate professional.

This practice is very specialized in a team which is good and bad. The support from the office team was excellent as well as the internet advertising etc

The one star comes from the assigned realtor Ed Petras working my home. After reviewing the events that took place..he was not working in my interest, but only his own. He caused me a lot of headache, disrespect, abuse of the relocation situation, dishonesty, negligence and mainly a sale way below the target and comparable sales.

1. Realtor did not listen to me.
2. Listed the house prematurely without my approval and did not act on my request to have a couple of more opinion by his office peers before listing... he listed once I moved out of town.
3. Took advantage of the relocation situation...even disclosed to the buyer's realtor of the relocation situation.
4. Ended costing me negatively a lot of money along with too much unwarranted stress...it was like...why am I paying you type thoughts.
5. The relocation company had specific requirements on selecting a realtor...it turned out to pick the better of the bad list.
6. Realtor spent more time pressuring and antagonizing me to accept a low ball offer. ($30K below list) In his market analysis, he said homes are selling at 97% of list...then all of the sudden with the low ball offer...he claims its 94% and the market analysis was only his opinion.
7...then he pressured me to accept a five page repair list....he acted like he was the one buying the house. He stated things like "what's the big deal...it's only $40s here and $40s there"... the total repair list estimate was over $4000 dollars. Then he stated...isn't your relocation plan covering the realtor commission? He actually was acting like he was the one buying the house. Bothered the crap out of me about the fireplace.
8. The contractor he states is 5 stars and always uses kept over estimated all charges on every item...eg $40 to reattached a lose dryer vent in the crawl space. He wanted to have the contactor replace the disposal with a new one when it just needed something cleaned out that was bouncing around inside. On and on...retarded stuff.
8. I asked the realtor to program the thermostat for 60 during the day and 68 at night as the temperasure was 20s outside...the idiot put it on 70 continous...then a few of buyers complained why the hvac was so loud...because it was over working itself...my electric bill was crazy high too.
9. The realtor was negligent and missed the repair response deadline and never apologized for it. But luckily the buyers agreed to extend it despite passing the deadline.

My wife and I worked with Nikki Keever on the buy side, and Bryan Arnold, on the sell side. Both were very knowledgeable about the areas we wanted to buy in and the best time to sell our previous home. I appreciate all their time and expert knowledge about the industry, even while in a pandemic both agents were able to get us the price we wanted for our previous home as well as our new home.

We worked with Craig Dollens for buying both of our homes, one back in 2016 and one in 2019. We met Craig at an open house and have been blessed to work with him since. Craig is top notch, hands down. He is quick to respond, truly cares, and will make sure he explains pros and cons of the home buying process and all steps involved. Having his background as a CPA was helpful as well. Would highly recommend.

Last Spring we decided to relocate across the country and called a few Realtors in the Carmel Indiana area. The first to call back, and the last we decided to talk to, was Nikki Keever. We were building a new home and looking for someone to be there for us, and literally she was our eyes and ears on the ground. We quickly came to appreciate Nikki's value, determination and positive attitude and soon realize she would be an integral part of "The House That WE Built". Thank you Nikki.
Sincerely and Gratefully,
Derrick and Annette Hill

From Derek Gutting as principal, to Nikki as a buyer's agent and Bryan as a seller's agent they provide to notch service. With Erin and Jeanette providing office services they never miss a beat to help you both sell and buy a new home.

The Gutting Group, and specifically our agent--Nikki Keever, were and continue to be incredibly helpful in the home buying process. Nikki helped us purchase our first home in 2014. Nikki was quick to listen and advise as needed. Nikki was great at asking questions to help my wife and I to both make a choice to ensure that we all were getting what we were looking for. Since we were interested in purchasing an older ranch-style home, we were concerned about a few "older home problems". We asked Nikki to help inform our decision making process and she did just that--calling in her contacts and team to inform our questions. She and her team were prompt, professional, and downright enjoyable to work with. Since 2014, Nikki and her team continue to be a part of our family--with The Gutting Group summer outing and Thanksgiving/Santa Photo events. We truly look forward to these events and the opportunity they afford to continue the relationship began in 2014.

As a closing through, there are times when agents--insurance, realtors, mortgage brokers, or similar--are clearly in their business to strictly make the highest value transaction possible and move on. This transactional business is not the case with The Gutting Group. Nikki and the rest of the Gutting Group are interested in building a long-term relationship with their clients to serve them and their family. For any home buyer--first time or beyond--I cannot recommend Nikki Keever and her team more highly!

We worked with Craig Dollens for both buying a new home and selling our current home. We cannot recommend Craig enough. He was incredibly knowledgeable and was able to help us throughout the entire process.

This was my first home buying experience in 20 years and I couldn't have done it without my realtor, Nikki Keever. I am confidant in saying that I would not have been able to purchase my ideal house without her help and guidance. She was by my side every step of the way, from writing the offer until even after the closing. Her knowledge was invaluable. I am not planning on buying another home any time soon, but when I do, I will definitely be calling Nikki!

Working with the Gutting Group was such a great experience. They were helpful in every aspect of selling our old home and buying our new home. Every question and concern was addressed along the way. Nikki Keever was amazing and worked so hard day and night to help us find out forever dream home!

Nikki was fantastic! She was professional, attentive, and prompt with her responses.

The Gutting Group made the process so easy.

We would recommend Nikki and The Gutting Group to anyone buying a home!

Our realtor, Nikki Keever, was fantastic! She was knowledgeable, flexible, very responsive, and our champion throughout the entire home-buying process. I would highly recommend her!

We have worked with the Gutting Group to sell two homes, one an investment property, in the last two years. Bryan Arnold and the entire team were great to work with

I can t say enough great things about this group! Our realtor Bryan was able to get us exactly what we wanted out of our home. Although the process was stressful, he made sure to keep in contact with us and talk us through any concerns we may have. Jeanette was also a big help and got information to us i. A very timely manner! They worked well as a team. I would def recommend using them to sell your home! :)

Very knowledgeable team- easy process, great communication, took the stress out of buying and selling. Nikki Keever helped us make the best decision at the best price for our future home and selling our current! We highly recommend working with this great team to everyone!

We worked with Bryan Arnold and Nikki Keever and both of them were incredible! Their help from beginning of the process to the end was stellar! Having the best, kind, and knowledgeable people by you through this stressful process makes things so much easier. I am so lucky that I got to know these amazing people!!!

Everyone at the Gutting Group was great! They helped us quickly sell our home and build a new home without any issues. I cannot recommend them strongly enough.

I am so thankful that my family used the Gutting Group! We used Craig to buy our new home and Bryan to sell our old home. We already had a nice home that we loved. Craig found our perfect home because he knew exactly our wants and needs. He helped walk us through the whole process even with my busy schedule. Once we sold, Bryan came over and gave us several ideas on how to sell quickly while getting the most of our house. Once we put our home on the market, it sold within a day for over asking price. We are so blessed that we used this company and had Craig and Bryan as our relators. If you are looking to buy or sell, do not hesitate to give them a call! You will not regret it.

Bryan Arnold has sold two house for us. He did an awesome job. I would recommend him to anyone who wants to buy or sell their home.

We worked with Bryan Arnold of the Gutting Group to buy a home in Carmel. We moved from out of town, and Bryan was extremely knowledgeable about the neighborhoods in the area. He was quick to respond to any questions we had and made the stressful process of homebuying go smoothly! We would recommend Bryan and the Gutting Group to anyone looking to buy or sell their home in the Indianapolis area.

I recently worked with Craig Dollens on buying my first house. Craig and his team was very helpful with every step of the buying process. Working a 9-5 it can be difficult to get everything done in order to purchase a house but thankfully Craig worked whatever hours were required in order to help us close on our house! I am very thankful and would highly recommend Craig and the Gutting Group!

We had such a wonderful experience working with Nikki and her team! She was always very responsive and best of all she had the heart of a teacher and was always willing to answer our questions no matter how silly they might have seemed. We would absolutely recommend her to our friends and already have on multiple occasions! Being first time home buyers we were very pleased with our experience and will absolutely work with the Gutting Group team for future purchases or sales.