The Grandstand Ice Cream Store

The Grandstand Ice Cream Store Review

Reviews 63
4.5
Reviews 63
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S
3 years ago

My daughter visited this place today and found a h...

My daughter visited this place today and found a hair in her ice cream and also noticed no one was wearing hair nets or gloves. I called and spoke to whom I believe was the manager, who appeared to be unbothered by this and rather grudgingly said we don t wear hair nets or gloves, that gloves just pass germs. Okay well what about changing your gloves for each new service? Are you kidding me? Especially in this pandemic and even if there was no pandemic this should be a regular practice just out of being sanitary. I just found this place, I actually enjoyed the ice cream and the hospitality and was planning on visiting again, however I will not return and I will let anyone that I know of my experience. This woman never even considered what I said or even budge to say I will look into it, she flat out stood by what she was saying.

M
3 years ago

Great ice cream and poor fast food, Soggy fries an...

Great ice cream and poor fast food, Soggy fries and shriveled chicken tenders. Used to have great, almost as if, "battered fries". Chicken tenders used to be much larger and better tasting and I'm very disappointed in The Grand Stand after today.

N
3 years ago

Twice now I have ordered the vegan cookies and cre...

Twice now I have ordered the vegan cookies and cream for my son that has a severe dairy allergy, both times we have stated that there is an allergy involved and now both times the kid working the counter has given non vegan icecream. We had to check before we took it and got a stupid look with the comment of ohh wrong one. Both times again they then took the cone off of the icecream and put it on the vegan one then cross contamining the new one which my son now can not eat the top part of the icecream. Please train your staff before someone gets sick and you get sued

V
4 years ago

The service is decent. Sometimes I wish it was fri...

The service is decent. Sometimes I wish it was friendlier but hey it is what it is. Ice cream is usually a good size for the price and is always delish especially on a hot summer day. Been here many times and will continue to come back for ice cream.

J
4 years ago

LOVED our visit! Great customer service & the ice ...

LOVED our visit! Great customer service & the ice cream was silky smooth with amazing flavour. The whole group thoroughly enjoyed themselves! Add bonus, they have a play area with swings and a climber, a game, batting cages and a little car ride as well. A great place to bring the kids for ice cream, fill them full of sugar, then let them play away while you relax. Will definitely go back!

The Grandstand Ice Cream Store

The Grandstand Ice Cream Store

4.5