The County Hotel Reviews

Meeting room was fine. Drinks went a bit quickly though not sure who to blame for that and could prob have knocked the temp up in the dinner area a little

Booked for a last minute night away with my partner and was very disappointed. Booked a small double room so wasn t expecting too much for the deal we got it for however didn t expect the room to be shabby, mouldy, and dated. Multiple tiles in the bathroom were cracked, and one tile was completely unattached to the floor, you could lift it right out of place. Surrounding said tile was pure dirt and filth. Not only was the bathroom unclean, but also unsafe. After asking to change rooms and being told to wait, we checked out not long after and got a full refund, which I am still waiting for. Seen better rooms at Euro hostels!!

I have just spent 2weeks at the county hotel in Newcastle where my husband is in RVI they were brilliant with me made my stay very special l would recommend this hotel to anyone it's right across from the station and they phoned for taxes everyday for me nothing was to much trouble the food was delicious and the staff is wonderful home now just need Terry home thank you everyone x100%well done

Lovely and classy hotel, staff very nice and felt safe staying there due to doorman at night

I stayed there for 6 nights and it was a comfortable stay. The proximity to the train station is what made me choose this hotel. It was an overall excellent experience.

Room 405 was a superior room or should I say was meant to be, no way should they describe it as that , very run down , wallpaper coming away from the walls, grout in bathroom badly needs replacing, cheap carpet not fitted properly, no fridge, the bed and pillows very soft needs replaced, over all room needs a revamp, on a good note ,staff very polite and helpful, Paul the concierge, was excellent.... breakfast was good, disappointed as the Hotel bar was closed on the Sunday due to a private Party ?

Tiny little bit dated but still a good stay and a lovely meal and breakfast look out for the package deals

Worst dining experience we've ever had. Complete shambles. Avoid like the plague.

Great place to stay. Close to the station. Good value for money and not a bland chain. Will be back

Excellent as usual. This is my go to hotel whenever im going to Newcastle. Convenient for town and just opposite the railway station.

The rooms are a bit dated and a bit noisy but the worse is the breakfast service, absolutely terrible with no care for the clients and bad food quality

Fantastic stay! Amazing hotel! Highly recommended 5*

The hotel is perfectly situated near the train station and with a 5 minute walk your in the centre of Newcastle. The staff were really friendly and since their were no problems I didn't need to bother them. Overall it was a pleasant stay

The hotel is situated in the centre of Newcastle and st james park is only a 10 minute walk. The room was fantastic and the bed was huge. Breakfast was excellent and you had every variety from cereals to full English.
Full recommend this hotel.

Was at the County for a Christmas Disco. Food was good considering how many people had to be served quickly. Although it was a beautiful room with original stained glass windows it could have been decorated in a more festive manner. Disco music could have been more varied.

Beautiful hotel with excellent conference facilities and a lovely lunch

Old fashioned rooms and bathrooms surely need refurbishment
Not worth the pay

Very nice old hotel. Renovation of quality. Good welcome. Good bedding. Great breakfast

Great location, lots of noises at night, overall you should give it a try

It's a pleasant enough hotel, very well located just across the street from the train station. The beds are comfortable, but for the small double, be aware that it is really small!

Great place for a function. Fabulous panelled first floor room overlooking Central Station.

Great position for train, metro, and buses. Near to all attractions. Friendly and very helpful staff. Only down side was heater not working in our room.

Overall clean hotel with pleasent staff. However I would never stay there again or recommend due to the constant loud noise. We had absolutely no sleep due to outside noise and really loud fan which we had to keep on because you couldn't open the windows.

Love the hotel, staff cannot do enough for you, buffet breakfast but the chef made fresh sausage for us as the prepared ones were well done. Cute little gym too. Will definitely rebook on our next visit to Newcastle

Amazing service, wonderful interior design and veeery comfy bed. If you have breakfast it is quite adequate too.

Nice location and very welcoming, friendly staff. Comfortable well appointed room. All amenities, including an iron & ironing board

Great place to stay when traveling by train. Nice friendly staff and very clean rooms with good facilities

I stayed 3 nights. 2 for a stag do & 1 for work. Single beds in the first room were uncomfortable and the room was roasting (in January!)
2nd bed was much better but none of the windows can be opened more than a few inches.
Great location however!

My room was a bit noisy; near a corridor staircase.... But its bang opposite the station and the food and breakfast was good.... Staff friendly and attentive.

Excellent hotel. Great conference rooms and service.

Good food and drinks in the bar, despite the high prices but that's par for the course on a city center hotel.

The hotel itself looks good and has recently been renovated however the rooms are quite small and cramped with some bathrooms making you squeeze up against the wall to close the doors. Lots of the features of the room are clearly old and dated, including loose tiles in the floor and uneven surfaces.

The staff themselves were more than helpful when help was requested however we were still given the wrong room and the requests we made for the room that were agreed (travel cot for a child) were never supplied.

Great place to stay... N u get your cap'n n coke in what looks like a mini vase like Brian potter what more can u ask for?

Amazing staff. Went above and beyond. Pity about the room.

Beautiful hotel exceptional staff went for wedding celebration will definitely be booking to stay for weekend 10 stars all the way

Couldn't be happier with out stay. Staff very polite and accommodating for us. Bit noisy at night, but to be expected.

Love county hotel beautiful staff make you very welcome.Newcastle a beautiful place

Female staff member who opens up door has very poor manors and zero people skills

Don't stay here, if you do, make sure you check your room size. We got a "small double" for 2 male adults, very cosy....not.

Wonderful hotel. Lovely staff . The restaurant and bar are great. The room we had was fantastic with a lovely view .

Only a few drinks. Can't say much about the hotel itself.

Function room was very nice, food at the restaurant was also very good.

If you can sleep through anything, prefer tight spaces and have no plans to swing and cats then room 432 is made for you. This is sold as a small double but I would not recommend it for one let alone two. The rooms in the website and in room brochure must have been done up this is well past its best. It was not clearly designed as a bedroom but seems to have been maybe a corrosion an earlier life. Also as handy as being central is this is a noisy area with loud music until well after midnight and traffic sounds from 5 am. To add insult to unjust no safe , no hairdryer not even a shower cap. I am sure Newcastle has better.

Very noisy and bright from the floodlights if you're in one of the front rooms. Staff were very friendly and helpful.

Toilet wouldn't flush so bad to leave room whilst it was repaired. After repair it still dripped for a while after flushing

great hotel great location fantastic staff just needs to be updated internally

Rated as a 4* hotel, unfortunately it is not. 3* is the highest I would rate the County on a good day. The glossy pictures of both the hotel & rooms are misleading. The rooms and corridor areas are tired and we'll passed their sell by date. Would I return or recommend, No, I would not.

Poor knowledge on the recpetion desk, didn't even know the event was taking place.

Great location, especially if you are training. Try to get a room that does NOT face the main road, it can get noisy when the drinking crowds disperse at 2am.

Centrally located, cheap and good. Very nice and polite staff. Kitchen very good

Lovely hotel, great staff, brilliant bar and restaurant

The Christmas meal at the County was a treat.The staff were so attentive kind and helpful, lots of staff to serve piping hot lovely food,very festive,table settings were beautiful. All in all a lovely occasion J Taylor

Nice hotel been updated. When I arrived fantastic welcome at reception and the porter couldn't be more helpful. I will use this hotel everytime I stay over in Newcastle

Non bad. Vero confortable bed. Good-humored, helpful and friendly staff.

My husband and I just back from spending a week here,couldn t fault anything or anyone from the moment we checked in with ever so pleasant receptionist,porter carrying our luggage up to our room which was lovely and serviced daily with clean towels bedding etc.
The restaurant was gorgeous and the food more so,had dinner 3 of the nights in it,staff so attentive.
Have been to Newcastle few times and this has been the best hotel due to all of above and location being directly across from train station and 2 min walk from city Centre shops bars etc.Will definitely book again.

room which was bspo

Great Hotel, Incredible location, great bar and all for a totally reasonable price.

Lovely, warm and an inviting hotel. I am giving it 5 stars, but there are some bits that need taking care of.
Staff are really nice, and helpful. Front desk was very efficient with a smile. Restaurant service was faultless, hosts and hostesses were excellent. The food tastes top class.
The room is clean, tidy with everything you can ask for.
Improvement suggestions:
Could consider replacing the existing power sockets near the bed to include a USB socket.
The bathroom let's the otherwise excellent experience down. Tiles are dated, bath is dated, there is no fan and there is no pressure in the shower.
Perhaps re-tile with something more modern, get rid of the old bath and have a nice shower instead and sort out the pressure. It felt very much like what we get at home, i.e. if someone else open the water tap somewhere else the temp changed to very hot. And it seems the more people use the water, the pressure becomes less.
It puts a small dent into otherwise a very satisfying stay.
Value for money is very good too, see if you can go for dinner and breakfast option, worth every penny and more.
Thank you for my stay...I will be back.

Great location to the station. Some rooms a little tired but the staff were fantastic. Very helpful and great service. Bar area and restaurant was lovely

Sat in the lounge ready to depart and just had to get this off my chest, Been wide awake since 05.30 due to banging doors and guests up and down the corridor. The breakfast is small and very basic for a 16 stone man with the beans served in something a slight bit bigger than a thimble. Watched the chef put all the items on my plate with his bare hands one at a time and then carried on his normal duties without washing them. The room itself was quite pleasant and the staff were very nice but overall I don't think I would book this hotel next time. Perfectly located opposite the train station with everything within walking distance.

It was good but the rooms need modernising and the wund makes the whole room shake which is problematic when trying to go to sleep

AT ONLY 8.0PM. NO DUCK,NO CHEESECAKE,AND EUROPEAN CHEESEBOARD WAS ONLY 3 CHEESES( blue brie and chedder) Very poor selection so we went home for desserts. As it is an extension of the bar area it is not a quiet restaurant .Service was ok.food ok but expensive for what you get.Wont be back.

Lovely small single room. Well laid out with all the amenities well laid out including an informative information pack and work desk with sockets. Friendly and helpful staff. By far the best of the 5 hotels I have stayed in in Newcastle.

Beautiful for xmas parties or events. Food wasn't fantastic but staff are great.