The Bridal Event Reviews

This is by far my favorite Bridal salon around! The staff is honestly the absolute best! So helpful, friendly, kind and accommodating for all of your needs. I purchased my first wedding dress from them 5yrs ago, I helped my best friend purchase her Military Ball Gown from here two years ago, and next week I will be purchasing my second wedding gown from them. My consultant is Lisa and I HIGHLY RECOMMEND her for all of your bridal and wedding party needs!!!

What a memorable experience - Loved the entire business from picking out my "perfect gown", selecting eleven unique bridesmaids dresses, two adorable one-of-a-kind flowergirl dresses along with mother's dresses. They have everything! Now onto the guys - biggest selection of tuxes and suits. It was hard to make up our minds, but the tux experts know their business and helped us coordinate the best look for the guys! When I was called that my gown along with all the bridesmaids dresses were in we had the perfect fitting experience with their custom fitting department. The seamstresses were friendly and knew their business. All our dresses were safely stored in their "fireproof vaults" and steamed & pressed for FREE!
Everyone looked gorgeous! We had a perfect wedding day thanks to The Bridal Event!

Courtney was our tailor and she was great! She made me feel very comfortable and we were able to find our bridesmaids dresses and my wedding dress quickly. I would definitely recommend! Go see Courtney!

Don't go here! Purchased a bridesmaid dress here for a July 2019 wedding, they finally arrived and the dress is too small. Relied on the associate to fit me accordingly because they didn't have the dress the bride wanted in my size to try on at the store. When I called to find out what my options were I was basically told, too bad, I picked the size I wanted and there was nothing they could do. I researched the designers size chart and told them they ordered the wrong size based on my measurement. They said I was considered an in-between size, so they order down instead of up, which was an inch + difference in the waist!!!!!! Oh, and on my receipt they even wrote "customer picked size, knows dress can be altered". Um, CYA, the dress can't be altered - there's no extra MATERIAL!!!

They were rude and defensive, especially CRYSTAL!!!! She is not a nice person and screamed and yelled on the phone to me, threatened to hang up on me......OMG she was awful. I couldn't get a word in edge wise. I have never been talked to they way CRYSTAL spoke to me.

I first had talked to Micayla - who was very nice and had offered to find out what my options were - until CRYSTAL called back - that's when it went bad - DON'T GIVE THIS PLACE YOUR $$$$$ - I have stood up in many weddings and have NEVER had a dress not fit me nor have a place of business treat me so terrible!!!! Buyer BEWARE!!!!

The owner should be embarrassed he has employees working for him who treat paying customers this way!

I worked here for 2 years. Loved everything about my job. My coworkers, my brides/customers, everything. Upper management decided to ignore the employees who make their business run and run well. Those employees who held any kind of supervisory or leadership positions have resigned due to poor ownership and new management that holds no knowledge or experience in regards to their jobs, let alone can t handle doing them. All of my past customers who still have their items with TBE have relayed how horrible the business overall has become since higher staff have left. This makes me so sad as I loved The Bridal Event with every professional and creative bone in my body. I designed an entirely new website for them and they haven t so much as touched it since I left back in February of this year. It upsets me that the 200+ hours I put into this beautiful website are basically wasted on ownership/management that doesn t care about what they do and whether or not they do it well. This is plainly evident in their most recent reviews. Talk about a wake up call. I do not recommend The Bridal Event.