Angie Bublitz Review of The Bridal Event
Don't go here! Purchased a bridesmaid dress here ...
Don't go here! Purchased a bridesmaid dress here for a July 2019 wedding, they finally arrived and the dress is too small. Relied on the associate to fit me accordingly because they didn't have the dress the bride wanted in my size to try on at the store. When I called to find out what my options were I was basically told, too bad, I picked the size I wanted and there was nothing they could do. I researched the designers size chart and told them they ordered the wrong size based on my measurement. They said I was considered an in-between size, so they order down instead of up, which was an inch + difference in the waist!!!!!! Oh, and on my receipt they even wrote "customer picked size, knows dress can be altered". Um, CYA, the dress can't be altered - there's no extra MATERIAL!!!
They were rude and defensive, especially CRYSTAL!!!! She is not a nice person and screamed and yelled on the phone to me, threatened to hang up on me......OMG she was awful. I couldn't get a word in edge wise. I have never been talked to they way CRYSTAL spoke to me.
I first had talked to Micayla - who was very nice and had offered to find out what my options were - until CRYSTAL called back - that's when it went bad - DON'T GIVE THIS PLACE YOUR $$$$$ - I have stood up in many weddings and have NEVER had a dress not fit me nor have a place of business treat me so terrible!!!! Buyer BEWARE!!!!
The owner should be embarrassed he has employees working for him who treat paying customers this way!
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