The American Hotel, Amsterdam

The American Hotel, Amsterdam Review

Reviews 849
4.3
Contact us
Reviews 849 Page 8 of 9
Filters:
Rating
Language
Sort:
Most recent
J
4 years ago

Truly enjoyed my stay here when we visited Amsterd...

Truly enjoyed my stay here when we visited Amsterdam. Such great accommodations and a very friendly staff. The service was very attentive and provided us with a wonderful welcoming feeling. Our room had a balcony that we could sit outside and watch the city come to life. Very clean and very nice for the price. Would definitely suggest this place to anyone visiting Amsterdam and is in the market for a great hotel.

D
4 years ago

Nice older building. Very nice staff. Wonderful br...

Nice older building. Very nice staff. Wonderful breakfast. Well maintained. Our room (P3) was a little unusual with no sitting area and 3 twin beds. No dresser but there was a little free-standing armoire. We (two of us) were there for only three nights and we were happy. I would desire a different room for a week long stay. The staff was ultra-nice so that made up for the awkwardness of the room.

m
4 years ago

Lovely looking from the outside I'm afraid the roo...

Lovely looking from the outside I'm afraid the rooms are a let down tho , me and my wife was on honeymoon so we upgrade to a deluxe room the sink was cracked, the fridge was dirty we informed the receptionist who said she can not help us I was just expecting better . Breakfast is also very expensive I think it was 15 for a continental if you book early 20 on the day then 5 egg 5 bacon 5 beans you get the picture. my advice for the same price get a apartment .

H
4 years ago

The hotel is near the city center, near the Tram. ...

The hotel is near the city center, near the Tram. The staff are friendly and efficient.

From the outside it is impressive, inside it is less so. For a **** hotel

Our room was small (!!!), a view of a wall (!!!). The bathroom is very small (!!!). Storage worthy of an IKEA (!!).

Details are not worked in the room. It's a shame, at 200 per night I expected better (!!!)

The hotel is under renovation and the photos on the site are not those offered (!!!!!!!!!)

The location of the hotel is for us the only strong point of the establishment. We didn't feel like we were in a **** hotel.

S
4 years ago

The hotel was undergoing renovation so it made it ...

The hotel was undergoing renovation so it made it less comfortable and cozy. In the huge comfortable bed room very good shower and separate toilet. The view from the window is stunning. The location is just perfect close to everything. There are full restaurants and a huge supermarket in front of the hotel. Would love to return to this hotel.

I
4 years ago

Update after the second night: the reception and t...

Update after the second night: the reception and the concierge are really kind and i assume they feel sorry for the breakfast Dilemma. So I Updated this review from 2 up to 3 stars, because Overall it was a pleasent stay and If you skip breakfast you will really have a nice stay here.

Let's start with the positive: the Hotel looks very pretty and the rooms including the bathroom are pretty big and nice. The staff is also kind. But let's move to the big con. It seems like the staff,especially in the kitchen is really unorganized. We ordered our breakfast to the room for 9:00 , at 9:35 I complained for the first time and i was told that it should be on it's way, after 20 minutes i asked a second time, now i was told they will check up with the kitchen,after 15 more minutes of waiting I asked a third time and again it was checked with the kitchen, finally at 10:30 the kitchen called me and asked what we've ordered. While writing this critics I am still waiting for breakfast and it's now almost 11:00. Waiting 2 hours for breakfast on a 2 das trip to Amsterdam is nothing you would wish to do and should not happen.

A
4 years ago

Hotel is very good and in a great location close t...

Hotel is very good and in a great location close to all amenities,
20 for breakfast sounds a bit expensive to me as I only get a coffee and cereal,
Rooms Are a bit dark, specially the one on first floor

E
4 years ago

They could give us a better room, but overall the ...

They could give us a better room, but overall the place is really good.

Everyone was very friendly, and always very polite.

The room was very clean, and we choose do not have a service room in the second night, they offered some local biscuits as a treat.

V
4 years ago

Very moderate lunch, poor and incompetent service....

Very moderate lunch, poor and incompetent service. It is a shame that such a beautiful place is operated so unlovingly. Watch out for the pin device where you must enter or decline a tip. Before you know it, enter your pin code as a tip!

h
4 years ago

We have slept in the americain before, nice hotel,...

We have slept in the americain before, nice hotel, not cheap but special.
This may have been the last time, breakfast was always one of their strengths, now it is a big disappointment, you get a tray with a little less quality food, even the coffee was weak, if it stays that way, that was our last time, it was even Boxing Day

A
4 years ago

I loved my stay in this hotel, the location is gre...

I loved my stay in this hotel, the location is great, in the lively Liedesplien which I found more convenient and pleasant than city center yet it is about 10-15 min walk to center. They have a very nice bar and restaurant.
The beds are super comfy, and the room design is so cool, I would stay there again for sure.
The room we had had great views

L
4 years ago

A bit expensive, but for the quality more than wor...

A bit expensive, but for the quality more than worth it, great service but a cleaning lady randomly cleaned my room (not that well) and stole my "we don't want room service" sign after doing so... so that was weird. But the first one was really nice and did a great job, respected our privacy and so we tipped her, left a note with a couple coins for the nice behavior. Great overall experience.

M
4 years ago

Nice place.

Nice place.

Clumsy service, which declares part of (empty) case "not available".

Otherwise OK, for coffee or something.

E
4 years ago

Excellent location as a base for exploring the cit...

Excellent location as a base for exploring the city. Especially as its door to door for trams from Amsterdam Centraal station. If you stay for more than 2 days you can opt to not get the room serviced and earn a treat (we were given stroopwaffles). Hot breakfast was a bit disappointing but overall a place worth staying in.

B
4 years ago

Room was superb, ambiance in the hotel / restauran...

Room was superb, ambiance in the hotel / restaurant.
Special compliment to Beau and Oscar. You have made our stay an unforgettable memory, you are the best, thank you very much.
Greet Indy, Jeff & Belinda

B
4 years ago

Was expecting a lot more for my money I went and p...

Was expecting a lot more for my money I went and paid for a Junior suite first mistake in my opinion this is not a Junior suite the photos on Expedia are very misleading I feel let down and very stupid as I have been mislead into thinking that the room would be special it is not !!

m
4 years ago

the restaurant is amazing. please avoid the bar: l...

the restaurant is amazing. please avoid the bar: long queue, not well presented, not soya or any other alternative milk, not professional coffee machine (they have a office machine to make coffee!) and we waited more than 30 mins for a coffee. no way.

The American Hotel, Amsterdam

The American Hotel, Amsterdam

4.3